Hotblack Desiato
based on 4 ratings. This website contains 4 user reviews of Hotblack Desiato.
Agent Information
Hotblack Desiato
Estate agents in Camden, Islington and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
Offices / Branches
- Reviews
- Agent Details
- Review Stats
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- Staff Members
- Complaints Procedure
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Customer Reviews
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by 'Ruth' 6/12/2010
- Branch:
- 314 Upper Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
We rented a property through Hotblacks a few years ago. They were sweetness and light before we signed the contract, but when it came to renewal they were rude, obnoxious and insisted on increasing the rent. When we tried to explain that we could not afford the increase and negotiate on the basis that we were good tenants the lettings manager was very aggressive and intimidating. We came home that afternoon to find a sign had been put up outside the house. We moved out and I would never ever use them again for sales or lettings. Horrible people.
Was this review helpful? Yes
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by 'Disgruntled' 19/1/2010
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Blunt on the phone, unwelcoming, rude to the point of active hostility during the viewing. Abysmal customer service generally. I never complain but feel compelled to feedback
Was this review helpful? Yes
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by 'alexinlondon' 12/11/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I know estate agents often get a bad rap but I found Hotblack Desiato efficient, friendly and - compared to a lot of other agents - very professional. They were great at keeping me updated with new properties and showing me exactly what was suitable. I eventually ended up renting through them and have been really happy with their service up to now, would certainly recommend!
Was this review helpful? Yes
-
by 'Ella' 29/6/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Once we moved in, the managing agent was very incompetent. Certain repairs needed doing: it took them four months. We kept chasing them up, but they didn't bother to respond until we reported them.
Constantly breached the tenancy agreement.I'd never use them again and advise anyone reading this not to.
Was this review helpful? Yes
Agent Details for Hotblack Desiato
Select a branch to go to view details of that specific branch
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London - 67 Parkway, Camden, NW1 7PP
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London - 314 Upper Street, Islington, N1 2XQ
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London - 2 Highbury Park
Highbury, Islington, N5 2AB
Review Statistics for Hotblack Desiato
Review Summary
- Total Reviews:
- 4
- Total Ratings:
- 4
- First Review :
- 29/06/2009
- Latest Review:
- 06/12/2010
Overall Review Performance
- Recommend :
- 1
- Disapprove :
- 3
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:1 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:2 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:1 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
London - 67 Parkway, Camden, NW1 7PP
-
London - 314 Upper Street, Islington, N1 2XQ
-
London - 2 Highbury Park
Highbury, Islington, N5 2AB
Agent Fees
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Complaints Procedure
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