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Hatched.co.uk

Agent rating: 4.7 out of 5.0 based on 48 ratings. This website contains 48 user reviews of Hatched.co.uk.


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Hatched.co.uk

When you sell your house, around 90% of them are found by buyers online. So, why waste your money on a high street estate agent, when you can sell your house through Hatched, receive the same estate agency service and save a small fortune in estate agency fees!

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Overall Customer Rating

4.69 out of 5.00

  • 46 recommend
  • 2 disapprove

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Customer Reviews  (Page 1 of 2)

  1. A 5-star review by 'Janice Murphy' 25/1/2012

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    An Excellent Service from begining to end. Would definately recommend Hatch.Co.Uk , not just for the savings of approximately £6,300 but the personal treatment, Your meant to feel the only customer in the world. The regular updates and information that is given during the sale is beyond compare. We have been with all the major companies for about two years now, Hatch came in and sold start to finish within weeks. The personal touch of dealing with one person all the way through the transaction is stressless. Which is more than I can say about the legal bits!!
    Thanks to Hatch for all their help and if we ever move again we will be back to them.

    Was this review helpful? Yes

     

  2. A 5-star review by 'Lucy' 10/1/2012

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Having decided to go with an online agent I based my choice partially on the response I received when I phoned them to enquire about selling my property. They were helpful, polite, professional and incredibly quick. Within 3 days they had visited, taken photos, filled out all paperwork, filmed a 360degree tour, written and uploaded all information and posted it to all major websites (Rightmove etc)

    It was very clear how the process worked and my first viewer came round within the first week, had made an offer and I've just exchanged with completion in a couple of weeks. Although it is probably a combination of a number of factors that resulted in such a quick sale, Hatched was definitely a factor and their effective communication was a breath of fresh air.

    Highly recommended!

    Was this review helpful? Yes

     

  3. A 5-star review by 'AllanF' 6/1/2012

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I cannot speak highly enough of Hatched – in pure monetary terms they saved me approximately £9,500 when compared with what I would have had to pay a traditional high street estate agent in fees. Not only that, but when our buyer’s (high street) estate agent tried it on by suggesting to Hatched that we reduce our price by £10,000 because our buyer’s buyer had reduced their offer price, Hatched rejected that without feeling the need to consult with us. I found this exemplary, as Hatched knew that we would not have accepted such a price reduction.

    Also, I prefer to conduct viewings myself. I believe that a house sells itself and my previous experience with high street agents going for the hard sell during viewings, I found embarrassing.

    In terms of service and numbers of viewings, our experience with Hatched was easily as good as the high street estate agent whom we were with previously.

    Was this review helpful? Yes

     

  4. A 5-star review by 'Jimmy G' 9/12/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Hatched were excellent throughout. I was a bit dubious about using an online agent at first but we have absolutely no complaints and are pleased we did choose them. Saving over £2000 in fees, and getting a better service than we have previously experienced with other agents. Having the house listed on all the properties website we could find was much better than what was offered by the local agents that where charging a lot more.

    Was this review helpful? Yes

     

  5. A 5-star review by 'Sharon' 2/12/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Excellent prompt service, very friendly and professional staff. Updates received via text, email, phone and live information through on line registration. By far a premium service than high street estate agents but at a fraction of the cost. I would highly recommend and personally won't hesitate to use them again if I move.

    Was this review helpful? Yes

     

  6. A 1-star review by 'Hatched' 1/12/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Hatched have been very good. Always courteous, helpful, responsive and made whole experience less painful.

    Was this review helpful? Yes

     

  7. A 1-star review by 'Olivier' 30/11/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    It started really well as I got an appointment to visit the house on a Saturday morning.
    After driving 32 miles, one way, with a 4 month old baby, we turned up at the house, with the owner not aware of our visit ...

    On top of that, the owner who was emptying the house (we were lucky he was there!) told us that the house was under offer, and that they've accepted the offer ... So it was a complete waste of time and money for us.

    The following Monday, Hatched called me to ask me how the viewing went! And at one point, they nearly said it was my fault as the booking was made a month before !!!

    I've ask them for a compensation, but all they can do is apologize. I'm afraid, it's not enough for me ...

    Was this review helpful? Yes

     

  8. A 5-star review by 'Doncaster' 8/11/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We asked a high street agent to give us a valuation but soon realised the fees were high. It seemed to us that most people bought and sold property through the internet and not high street offices and then we came across Hatched recommended on a house marketing advice website. We contacted, chose Option 3, and an agent quickly visited us and took extensive photographs. We paid extra for sale board and 3D plan but neither was necessary. We did not get round to putting up the board and liked the discreet feeling that gave (although we told our neighbours what we were doing). Our buyer picked us... (read more)

    Was this review helpful? Yes

     

  9. A 5-star review by 'Homemover' 6/11/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We have sold our house through Hatched and have saved an incredible £25,000 (yes £25,000), compared to the amount we would have paid if we had gone through our local agent that specialises in the upper end of the market.

    Like a lot of people we weren’t sure whether we could sell our house via an internet estate agency, however in today’s market most househunters look for properties online, and in particular Rightmove.

    We did a bit of research on internet estate agencies and decided upon Hatched because of the following reasons:

    1) They list their properties on Rightmove
    2)... (read more)

    Was this review helpful? Yes

     

  10. A 5-star review by 'Olivia Robins' 5/11/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I had several quotes from local agents, all of which advertised on the big websites as Hatched does and all of whom charged 1.5% to 2.00%. This meant that I saved about £3000 with Hatched. The only difference was that there was no High Street office. However I managed to buy my new house without going into estate agent offices so clearly the times have changed.
    The advertising was very good with 19 pictures of my modest house. This was far more than the other agents on these sites. There was feedback from prospective buyers which was helpful in getting an idea of what people thought.
    This is my seventh house move and I have a very jaundiced view of estate agents. Only once before can I remember an agent who remained involved and did everything in his power to solve issues as Craig Johnson did with this sale. As I live in Exeter and the regional office is in Exeter, Craig sometimes showed people round too.
    I would not hesitate to recommend Hatched and have already done so to a friend in fact.

    Was this review helpful? Yes

     


 
  1. A 5-star review by 'Sophie Percival' 24/10/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Overall we had a great experience using Hatched. We purchased our house through Hatched and then a few years later, and most recently, have sold our house with Hatched. A great service, non obtrusive yet always helpful. Saved thousands! Would reccommend to all.

    Was this review helpful? Yes

     

  2. A 5-star review by 'Kirsty' 24/10/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    5 sVery happy and would recommend - sold on 6th viewing and sale happened in 4 weeks. Very efficient, good communicators, straight talking, SAVED approx £5,500! People who viewed also said they were impressed with efficiency of arranging viewings etc

    Was this review helpful? Yes

     

  3. A 5-star review by 'Cora McDonald' 18/10/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    "Excellent, flexible service from pleasant, caring people"

    I was very pleased that staff listened to what I wanted and worked with me to produce photos and description that showed the property off to its best advantage. They set everything up and informed me of any viewing requests. I was happy to conduct viewings myself. Although the market was slow, they kept in touch with me and I never felt forgotten. Best of all, even though I opted for some of the extras, I saved £5,150 by using the internet services of Hatched instead of a High Street Estate Agent. You can't argue with that!

    Was this review helpful? Yes

     

  4. A 5-star review by 'Martina' 13/10/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Turned up on time to take pictures and measure up. Good descriptions posted online promptly. No problems in making small changes. Helpful in contacting us and liaising with viewers. Quick to provide feedback on viewings. Good liaison with eventual purchaser and help in chasing up our solicitor when needed. Friendly and approachable. It seems the obvious way to sell a house in the 21st century.

    Was this review helpful? Yes

     

  5. A 5-star review by 'Mr May' 26/9/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Saved at least 2000 pounds using this service, always returned my calls and kept me fully updated at all times, and my partner is shortly going to be using Hatched too, Many thanks

    Was this review helpful? Yes

     

  6. A 5-star review by 'fozmarginal' 12/9/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Saved lots of money - thousands of pounds - using Hatched as opposed to a regular agent. Photographs and 360 degree virtual tours were very good and staff were always easily contactable by phone or e-mail. Whole process was very simple - one hour or so for the photos to be taken, verify the ones put up on their website before releasing to Rightmove (although we did have a hiccup when ours were released to Rightmove before we had checked them), put up the sign (provided by the agent when he came to do the photographs), await e-mails or phone calls from the agent to arrange viewings. Processing... (read more)

    Was this review helpful? Yes

     

  7. A 5-star review by 'tricia' 9/9/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    sold my house in 5 weeks!!! with hatched. and saved about £800 in the process. can't think of any reason why anyone wouldn't use them unless they've got money to burn!!

    Was this review helpful? Yes

     

  8. A 5-star review by 'Happy Customer!' 26/8/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Sold my flat with Hatched. Had the property on with several other agents getting no viewings, or turning up with no prior waring which just felt like they didnt have a clue! Decided to give Hatched a try as I noticed several "Sold" boards in my town. Their service was very proffessional from start to finish and I was always able speak to someone straight away if I required help or information. Would absolutely recommend them and I saved literally thousands in fees on my sale.

    Was this review helpful? Yes

     

  9. A 1-star review by 'Matt' 26/8/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    5 stars Fantastic service throughout. They were a fraction of the price of a high street agent with better service. I have dealt with some real clowns whilst trying to purchase a property. I wish hatched were the agents for the one I am buying. Fantastic, take my advice and go with them, you'll not regret it. Two of my mates have took my recommendation. Drop me an email if you would like further info mbort@aol.com

    Was this review helpful? Yes

     

  10. A 5-star review by 'Hills' 14/8/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Very professional and excellient service. Made things very straightforward and easy. Would absolutely use them again.

    Was this review helpful? Yes

     


 
  1. A 5-star review by 'raddish66' 10/8/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Can not think of any reason why you should not sell via hatched.co.uk, unless of course you do not have time to do your own viewings.
    We thought we would give hatched a go as opposed we didn't like the thought of paying thousands of pounds out to an estate agent.
    They were quick & efficient and we saved a packet against the normal estate agent fees.
    Very happy

    Was this review helpful? Yes

     

  2. A 5-star review by 'ChrisSt' 13/6/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    Worth a go-sold in 9 weeks and saved at least £1,000 although they don't 'aggressively' market the property like High Street Agents the property sells itself on all the major websites and they still arrange viewings and do all the other stuff so worth a try.

    Was this review helpful? Yes

     

  3. A 5-star review by 'Tim W' 19/5/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Initially sceptical about going the online route but so glad I did. Saved a hell of a lot of money (£4k on the most expensive high street EA who quoted me!).

    The team at Hatched were very professional and prompt in returning my emails and calls.

    For me this really is the future to selling homes so why wait? The only possible downside is that you do viewings yourself, but I didn't mind that. In fact I think I did a lot better job than some the EAs I have met in searching for a new place!

    Was this review helpful? Yes

     

  4. A 5-star review by 'RickyS' 27/4/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Would give them six stars if I could! This is the second time I have used Hatched (sold a property via them 4 years ago). They are a highly innovative and professional company. Nothing is ever too much trouble. In my opinion the service they provide is highly superior to that of high street agents and to top it off we saved in the region of £3,000 using them. Cannot praise them highly enough.

    Was this review helpful? Yes

     

  5. A 5-star review by 'Val' 31/3/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I have long been sceptical about on street estate agents and what exactly they do for the huge prices they charge. I decided to go with Hatched online and was impressed from the start. Everything was handled professionally and I am moving next week with more money in my pocket... thanks to Hatched!!

    Was this review helpful? Yes

     

  6. A 2-star review by 'Nothingsold125' 16/3/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    We were initially impressed with the reviews and the fees but having now been with them for the 8 week contract period and having no phone calls or visits we are disappointed. We did lower the price but still nothing. In addition we didn't receive any personal communication from Hatched over those 8 weeks to see how things were going. Worth a try as you have nothing to lose and potentially can make a sale at a cheap commission rate. But there really are no extras or help along the way. I would rate high as a good option to try but low as an actual estate agent.

    Was this review helpful? Yes

     

  7. A 5-star review by 'Warren Hooper' 21/2/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Excellent service at a very reasonable price.

    Was this review helpful? Yes

     

  8. A 5-star review by 'Malcolm' 18/2/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I can thoroughly recommend Hatched. They are professional in their attitude and give a good service.

    Was this review helpful? Yes

     

  9. A 5-star review by 'dustbuster' 8/2/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Thought got nothing to lose so decided on option 2 (should have gone for opt 1!) sold in Oct after being on market 12 weeks. Good quality service despite distance (we live in NW) lots of feedback from Hatched and saved 8K - no brainer, will use again.

    Was this review helpful? Yes

     

  10. A 5-star review by 'expats' 21/1/2011

    Branch:
    Suite 1 6C Brand Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    As other people have said, good service, available, supportive and friendly. Though they had nothing to gain by increasing our sales price (we did the flat fee) they helped us get a great price and then continued to support us and chase up the sale. Thanks!

    Was this review helpful? Yes

     

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Agent Details for Hatched.co.uk



Office / Branch Address: Suite 1 6C Brand Street
Hitchin
Stevenage
Bedfordshire
SG5 1HX
 
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Review Statistics for Hatched.co.uk


Review Summary
 
Total Reviews:
48
Total Ratings:
48
First Review :
02/09/2009
Latest Review:
25/01/2012

 

Overall Review Performance
 
Recommend :
46
Disapprove :
2

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:3 Recommend:0 Recommend:39 Recommend:1
Disapprove:0 Disapprove:0 Disapprove:0 Disapprove:0

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:0 Recommend:3
Disapprove:0 Disapprove:0 Disapprove:0 Disapprove:2

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

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