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Hanover Shine Ltd

Agent rating: 2 out of 5.0 based on 4 ratings. This website contains 4 user reviews of Hanover Shine Ltd.


Branch Rankings

This branch is ranked
in the UK
15198 out of 16509
   
This branch is ranked
in Harrow
184 out of 207
   
This branch is ranked
in the HA2 area
12 out of 15
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Agent Information

Hanover Shine Ltd

Since opening in November 1998 Hanover Shine property letting agent for Harrow have grown to become Harrow's leading specialist Letting Agents, with a large portfolio of high quality properties ranging from studio flats to substantial family residences and a market presence second to none.

Offices / Branches

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This Agent ranked 8281 out of 9265 in the UK

Overall Customer Rating

2.00 out of 5.00

  • 1 recommend
  • 3 disapprove

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Customer Reviews

  1. A 1-star review by 'J.C.' 3/9/2011

    Branch:
    13 Northolt Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Everything went wrong from Day 1. They gave us two days notice instead of the legally binding 21 days to pay over £2000 worth in admin fees, reference checks, deposits etc. They stated that if we did not pay this within two days we were not able to move into the property. They sent one of the tenants in the house an eviction letter stating she hadn't paid her rent in time, however they then realised they had sent this out by mistake after contacting our landlord. They also failed to give us the correct details to pay the landlord the monthly rent, which resulted some of our money being lost... (read more)

    Was this review helpful? Yes

     

  2. A 5-star review by 'Lisa' 26/8/2011

    Branch:
    13 Northolt Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    We have many properties with Hanover Shine and I am extremely happy with the service they provide. Properties are let very quickly with the calibre of tenat that I would expect. Keep up the good wprkk guys

    Was this review helpful? Yes

     

  3. A 1-star review by 'Wez' 12/6/2011

    Branch:
    13 Northolt Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    What a bunch of useless individuals. Again, same story that was more than happy to take my money, but when something went wrong with the tenants, he simply did not want to know about it washing his hands of the subject.

    I wouldn't touch them with the stickiest of sticky sticks.

    Was this review helpful? Yes

     

  4. A 1-star review by 'jnp' 10/11/2009

    Branch:
    13 Northolt Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    Did not want to know after tenant defaulted , had to serve my own section 21!

    Was this review helpful? Yes

     

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Agent Details for Hanover Shine Ltd



Office / Branch Address: 13 Northolt Road
Harrow
Greater London
HA2 OLH
 
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Review Statistics for Hanover Shine Ltd


Review Summary
 
Total Reviews:
4
Total Ratings:
4
First Review :
10/11/2009
Latest Review:
10/09/2011

 

Overall Review Performance
 
Recommend :
1
Disapprove :
3

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:1 Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:1 Disapprove:0 Disapprove:0

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0 Disapprove:0

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

Staff Members

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Agent Fees

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Complaints Procedure

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