Hamptons International Estate and letting Agents

Hamptons International

Agent rating: 4.3 out of 5.0 based on 90 ratings. This website contains 88 user reviews of Hamptons International.

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Hamptons International

Hamptons International provides a wide range of established and efficient property-related services.

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This Agent ranked 517 out of 9267 in the UK

Overall Customer Rating

4.29 out of 5.00

  • 77 recommend
  • 13 disapprove

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Customer Reviews  (Page 0 of 3)

  1. A 5-star review by 'R Oldham' 9/2/2012

    Branch:
    216 Banbury Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    Diane Skeer
    Experience:
    Would you use the agent again? Yes

    I have used Hamptons for letting and managing a residential property for the past 5 years. They have always been professional and efficient. They provide an excellent and timely management service. Their staff, particularly Diane Skeer, are always helpful and friendly. I would not hesitate to recommend Hamptons to any prospective landlord or tenant.

    Was this review helpful? Yes

     

  2. A 5-star review by 'Jeremy Hulme' 9/2/2012

    Branch:
    1-4 The Plain
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have been looked after by Hamptons for my property (above) for over ten years. The management has been very good on the whole, some years better than others. In the last couple of years it has been excellent and in that time I have been looked after by Diane Skeer whom I would like to single out. She has been very effiicent, a pleasure to deal with and has given me a peace of mind with regard to the house. She was particularly helpful and pro-active in assisting me to obtain an HMO licence for the property which we now have. My experience with her has been the best one in the years I have been letting through Hamptons.

    With regard to the accounts section, on the whole the paperwork has been efficiently prepared and sent out but there have been several occasions over the years when I have not been satisfied. In the last few years it has been good.

    Was this review helpful? Yes

     

  3. A 5-star review by 'arshad' 9/2/2012

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    we had many issues that where unresolved at the property we where renting through hamptons. Calls made regarding the issues where ignored and not dealt with how they should have. However, as soon as Elliot mchon was made aware and got involved he was excellent. He did his upmost to help us as quickly as possible and took total ownership in resolving our problems. Elliot was always quick to get back to any queries or questions and always happy to help. Always polite and professional,A true asset to the company and couldn't rate him highly enough as a manager. Thank you for all your help Elliot, you made a very difficult time a lot easier for us with you great attitude and willingness to help.

    Was this review helpful? Yes

     

  4. 1
    person found
    this helpful.

    A 5-star review by 'knize1' 8/2/2012

    Branch:
    216 Banbury Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    Diane Skeer
    Staff Member
    London London
    Experience:
    Would you use the agent again? Yes

    I have been with Hamptons now for about 8 years and although being an absent landlord has its downsides, in that it's harder to control costs for maintenance, I have never really had anything to complain about and if there was anything Hamptons have always done their best to rectify the situation. Diane Skeer is very sympathetic to a Landlord's woes and has always been extremely helpful.

    Was this review helpful? Yes

     

  5. 1
    person found
    this helpful.

    A 5-star review by 'Silvia' 8/2/2012

    Branch:
    216 Banbury Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    She is a good manager. She deals efficiently with property surveyance, she is quick at sorting out problems, and looks carefully after tenants.

    Was this review helpful? Yes

     

  6. A 5-star review by 'Terry Hartin' 8/2/2012

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    We found Hamptons to be extremely professional with good levels of communication.
    There knowledge of the local market and potential targets was good.
    Nick van Klaveren was courteous and extremely helpful.If he was not available Paul was able to help and support our requests.
    Hamptons National and Company lettings knowledge also helped our cause.
    We would have no hesitation in recommending Hamptons and Nick as apoint of contact

    Was this review helpful? Yes

     

  7. A 5-star review by 'jonathan sellors' 1/2/2012

    Branch:
    7 Lower Sloane Street Belgravia
    Services:
    They manage our building
    Experience:
    Would you use the agent again? Yes

    Excellent - user friendly and v efficient

    Was this review helpful? Yes

     

  8. A 5-star review by 'Nottingham801' 25/1/2012

    Branch:
    51 High Street
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    We have been a tenant with Hamptons for over four years and would strongly recommend people using them. They are very efficient and respond quickly to requests and queries, much better than other agents withinour apartment block.
    Melissa Dowe has always been very responsive.

    Was this review helpful? Yes

     

  9. A 4-star review by 'Brian' 22/1/2012

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I have been renting a place from this agency for nearly 2 years here in Chalfont, Occasionally few problems arise which puts me in contact with Elliot McMahon & Tina Brown as well as the maintenance team. They have provided an excellent service and handled the matter very professionally with quick response. I would highly recommend Hamptons, particularly the Gerrards Cross office to others.

    Was this review helpful? Yes

     

  10. A 5-star review by 'Walt' 21/1/2012

    Branch:
    11-13 Queen Street
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    In numerous occasions I'm contacting Rebecca Gribble who is responsible for my letting management team in Maidenhead office. She and her team have provided brilliant service and I do appreciate their professional and affective support.

    Was this review helpful? Yes

     


 
  1. A 5-star review by 'Glen Mansell' 20/1/2012

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have been using this service for five years now and have the service beyond criticism. Elliott McMahon is currently looking after the management of my home while I am working for the British Forces overseas and his attention to detail is excellent. In fact all of the staff in the Gerards Cross office are always keen to help and make time to ensure I am completely happy with their service. I would strongly recommend this office to other landlords.

    Was this review helpful? Yes

     

  2. A 5-star review by 'Kathrine' 19/1/2012

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    We have dealt with Elliot McMahon at Hamptons since mid 2011 - he has been extremely helpful and efficient in dealing with any requests or queries we have had. I would highly recommend Hamptons as an estate agent that knows their stuff and who employs people who have excellent customer service skills.

    Was this review helpful? Yes

     

  3. A 5-star review by 'Vlad & Irina' 19/1/2012

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    We would without any hesitation definitely recommend Hamptons International Estate Agency. We have been renting a place from this agency for quite some time here in Northwood, Middlesex and happy to stay with them. Actual renting process was easy and straightforward, any occasional problems that arise with the property are handled quickly and professionally. We can particularly mention Elliot McMahon, Joanne Sinclair & Tina Brown, as well as maintenance team. Agency office personnel is easily reachable (phone & email), and professional (each in their business area); maintenance team is knowledgeable, handy and pleasant to deal with. Once again - if you're looking for rental agency to rent a place from - seriously consider Hamptons International Estate Agency.

    Vlad & Irina, Northwood, Middlesex.

    Was this review helpful? Yes

     

  4. A 5-star review by 'Rob B' 19/1/2012

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I originally registered with another agent 5 years ago who was then bought out by Hamptons. My dealings with the previous agents had both good points and bad points. I must say, however, that my dealings with the new Property Manager, Elliot McMahon, have been extremely good indeed, despite the fact that since Hamptons first had the management of the property it has not been plain sailing - firstly with problems with the tenant and then secondly a major water leak involving insurers etc. He has, at all times, kept me updated on progress and taken on suggestions on how to deal with insurers etc. He effectively treats the property as if it was his own investment. Would definitely recommend him.

    Was this review helpful? Yes

     

  5. A 5-star review by 'Veronica Whittaker' 19/1/2012

    Branch:
    36 Packhorse Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Elliot has been doing a great job for us since he took over the management of our rental property. We are very satisfied. He follows through well and is easy to work with in spite of the time difference with us living on the US West Coast.

    Was this review helpful? Yes

     

  6. A 4-star review by 'Nikki' 18/1/2012

    Branch:
    36 Packhorse Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Since Hamptons took over our letting, communication, via Elliot McMahon has been great. We live overseas, and I fell reassured in the fact that I know he will et me know if there are any problems, even if he has sorted them out already. Our tenants are also much happier as they feel they have a responsive point of contact.

    Was this review helpful? Yes

     

  7. 3
    people found
    this helpful.

    A 3-star review by 'Judith' 16/1/2012

    Branch:
    193 New Kings Road Fulham
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Being an overseas Landlord, it is crucial that we have honest and prompt attention paid to various problems that arise at our house in Fulham. We would rate this as average in our case. Sometimes we have found there have been delays in attending to problems and in forwarding detailed quotations for work necessary to be done.

    Was this review helpful? Yes

     

  8. A 4-star review by 'Gareth' 16/1/2012

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    My experience of having Hamptons International as our letting agents has been very positive. Elliot McMahon is responsive to any requests and they get dealt with quickly and effectively.

    Was this review helpful? Yes

     

  9. 2
    people found
    this helpful.

    A 5-star review by 'Susan Kilby' 16/1/2012

    Branch:
    50 Belgrave Road Pimlico
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Lee Scowen has managed the 3 properties for 2 years. Lee is very proactive and deals with queries as soon as they are received; Lee never has any outstanding points. Lee is firm but fair with tenants, contractors and me, and takes pride in getting a good result. Lee is the best property manager that I have had so far with Hamptons and I hope he continues to manage my properties for many years to come.

    Was this review helpful? Yes

     

  10. 1
    person found
    this helpful.

    A 4-star review by 'Kim King' 15/1/2012

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    We have been using Hamptons to rent our family home since moving to San Francisco in Jan 2011. They are very experienced in the lettings market and have always been incredibly professional. Melissa Daddow in the Haywards Heath office is always quick to respond to enquires/problems from our tenants and keeps us well informed - which can be difficult with an 8 hour time difference. We would not hesitate to recommend both Melissa, and Hamptons.

    Was this review helpful? Yes

     


 
  1. 1
    person found
    this helpful.

    A 5-star review by 'harvey gill' 13/1/2012

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Melissa Daddow from the haywards heath branch is extremely helpful and professional, the service she offers is outstanding and she is always available, which nowadays is not very common!

    Was this review helpful? Yes

     

  2. 1
    person found
    this helpful.

    A 5-star review by 'Jane Davies' 13/1/2012

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    My husband and I have always found Melissa Daddow at the Haywards Heath branch of Hamptons International to be highly professional, efficient and a pleasure to deal with. Any problems arising at the property are dealt with as quickly as possible and we are always kept informed of progress. We have had our current tenants since June 2009. We would highly recommend dealing with Melissa and the staff at the Haywards Heath branch.

    Was this review helpful? Yes

     

  3. 1
    person found
    this helpful.

    A 5-star review by 'Alan Winch' 10/1/2012

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    This is my first venture into letting and Melissa Daddow of the Haywards Heath branch has been tremendous both in her advice and the management of the property and the tennants. I was sceptable at first about proceeding on the full management basis but have to say it was the best decision I had made. I would definatley recommned Hamptons and in particluar Melissa for all your management requiremenst of your properties.

    Was this review helpful? Yes

     

  4. 2
    people found
    this helpful.

    A 5-star review by 'Stephen Berry' 10/1/2012

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have been with Hamptons International for many years and they have provided full management for my properties ever since I immigrated to Australia in 1999.

    Over the years I have had a few managers and all have provided excellent service.

    My current manager, Lee Scowen is one of the best managers I have had and his attention to detail and great communications is a credit to the Company. Living so far away from your investment, is always a concern if/when something goes wrong but it is reassuring to know that a Company like Hamptons is looking after things and in the best interests of the Landlord.

    Lee performs his duties in a very professional manor and I have full confidence that my investment is being well looked after.

    Was this review helpful? Yes

     

  5. A 5-star review by 'John McMurran' 10/1/2012

    Branch:
    36 Packhorse Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I am very appreciative of the service I receive from Elliot McMahon of Hamptons. I am an overseas landlord and rely on prompt notification and resolution of issues, and Elliot has on a number of occasions acted quickly to address maintenance issues relating to my property.

    Was this review helpful? Yes

     

  6. 2
    people found
    this helpful.

    A 5-star review by 'Hugh' 9/1/2012

    Branch:
    50 Belgrave Road Pimlico
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have always received the highest levels of service from Hamptons in relation to the letting of my property on a fully managed basis. In then seven years I have been working with the company there has hardly been more than a couple of days without a tenancy; any problems that have arisen have been addressed quickly; and there have been very few problems in relation to collection of rent. One Property Manager in particular has really stood out at Hamptons: Lee Scowen. Lee is exceedingly efficient, thorough, polite and a great credit to Hamptons. His management gives me complete peace of mind and confidence that both my property and tenants are being well looked after at all times. That makes for a very happy landlord! Many thanks Lee.

    Was this review helpful? Yes

     

  7. 1
    person found
    this helpful.

    A 5-star review by 'Christian' 9/1/2012

    Branch:
    Hill Avenue
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Elliot McMahon was our agent for a period in the last year or so. We were very happy with his service levels and communication in particular as we currently reside overseas it has been important to us to feel we have been kept up to date with any developments. This is something Elliot was great at. He was also very proactive in finding solutions when issues occured at the property so again gave us great confidence the property is being well managed by him. He is very professional in his approach.

    Was this review helpful? Yes

     

  8. 1
    person found
    this helpful.

    A 5-star review by 'W LUO' 8/1/2012

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Haywards Heath lettings of Hamptons provides excellent service, especially Melissa Daddow, who is the best manager I have every met. She responds quickly and efficiently, it is a nice and understanding lady. I would like spread words among my friends for Hamptons.

    Was this review helpful? Yes

     

  9. 2
    people found
    this helpful.

    A 5-star review by 'Charles' 6/1/2012

    Branch:
    50 Belgrave Road Pimlico
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    The property management undertaken by Lee Scowen is very good. Lee is conscientious hard working and effective. He responds promptly and is friendly and helpful.

    He is amongst the best Property Managers we have had.

    Was this review helpful? Yes

     

  10. 1
    person found
    this helpful.

    A 5-star review by 'Jeff' 6/1/2012

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Hamptons International has been fantastic in all aspects of property letting.

    We have leased a listed property from the Hayward Heath branch and found not only the initial letting process to be easy and comfortable and the agents themselves were top notch. They were prompt at meetings, knowledgeable on contracts, and very fair in all aspect of the move in and sorting accounts.

    We have been in the property for 5 months and had a few issues with the property itself, however those problems have been corrected quickly and to our full satisfaction. Melissa Daddow has done a wonderful job ensuring that minor items and major items (Boiler) have been resolved expertly. Hamptons (Melissa) was able to organize a full boiler replacement when the old unit failed at the start of the Christmas holidays and got our heat back very quickly.

    It has been a pleasure to work with Hamptons International and Melissa in particular.

    Was this review helpful? Yes

     


 
  1. 1
    person found
    this helpful.

    A 5-star review by 'James H' 5/1/2012

    Branch:
    36 Packhorse Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Excellent service from the team at Hamptons thoughout my tenancy. Extremely friendly and helpful and really couldn't be more helpful if they tried. Elliot has been very helpful and friendly with the few problems that we have encountered and I would highly recomend Hamptons to anyone.

    Was this review helpful? Yes

     

  2. A 4-star review by 'Gill Hare' 5/1/2012

    Branch:
    11-13 Queen Street
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    When there are problems that need fixing or good communication when living abroad I have found that Hamptons have been quick to respond and clear when communicating. They have been able to sort out anything from a leaking tap to a whole new bathroom. They have access to some great contractors, checked work and made sure the project was completed quickly and in budget. I couldn't have rented so successfully without them.

    Was this review helpful? Yes

     

  3. 1
    person found
    this helpful.

    A 5-star review by 'Robert Godlonton' 28/12/2011

    Branch:
    36 Packhorse Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Elliot McMahon support of our property has been excellent

    Was this review helpful? Yes

     

  4. 1
    person found
    this helpful.

    A 4-star review by 'S Harvey, Stoke Poges' 24/12/2011

    Branch:
    36 Packhorse Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have been very impressed with the property management service provided by Elliot McMahon in Gerrards Cross. Elliot is very professional and deals with any concerns/ issues quickly and keeps me well informed. Many thanks for a first rate service, Elliot.

    Was this review helpful? Yes

     

  5. 1
    person found
    this helpful.

    A 5-star review by 'David Burton-Lee' 22/12/2011

    Branch:
    36 Packhorse Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Although Hamptons were not successful in letting our property, we were, nevertheless, particularly impressed with their property management department run by Elliot McMahon. Elliot was at all times unfailingly polite and helpful. Action was prompt, courteous, professionally handled, and very efficient. We would have no hesitation in using Elliot and his team again.

    Was this review helpful? Yes

     

  6. 1
    person found
    this helpful.

    A 5-star review by 'Chris' 22/12/2011

    Branch:
    36 Packhorse Road
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    We have been dealing with Elliott McMahon lately for our property which is rented out and he has been excellent at handling all communications with our tenant and ensuring that the property stays in great condition which keeps both the tenant and ourselves as landlords extremely pleased. Well done Elliott and thanks - would highly recommend Elliott to anyone.

    Was this review helpful? Yes

     

  7. A 5-star review by 'Michael Ferreira' 21/12/2011

    Branch:
    36 Packhorse Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I have dealt with Elliot McMahon on two occasions recently. I received great service from him and found him to be attentive and professional both times. On the last occasion I sent him an email on the Friday evening after our fridge broke down. I expected a reply on Monday, but he contacted me on the Saturday and immediately got the ball rolling. Throughout the process he has been in constant communication with me and I was never in doubt about a positive outcome. I have every confidence in dealing with Elliot McMahon again, as he ensured that a potentially frustrating situation went very smoothly.

    Was this review helpful? Yes

     

  8. A 5-star review by 'Jay Bastianpillai' 21/12/2011

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have only had my propert let for just over two months, but in that time I have found Hamptons property manager Elliott McMahon to exhibit initiative, energy and enthusiasm well above the call of duty. I would like to thank him personally and publicly for all his efforts.

    Was this review helpful? Yes

     

  9. A 5-star review by 'Rob Popham' 20/12/2011

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Elliott McMahon has provided an absolutely outstanding service to me as a landlord from start to finish. He is genuine and honest and will go out of his way to ensure clients are pleased with the service. His is charming and professional and a joy to work with.

    Was this review helpful? Yes

     

  10. A 5-star review by 'Rose Tye' 19/12/2011

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    We currently rent through Hamptons International Beaconsfield Lettings. I would like to commend Elliot McMahon in particular for his diligence and professionalism. Any maintenance issues were dealt with promptly and extremely efficiently. Elliot is a real credit to Hamptons International.

    Was this review helpful? Yes

     


 
  1. A 5-star review by 'Lord Allan Lockhart-Kane' 16/12/2011

    Services:
    They manage our building
    Experience:
    Would you use the agent again? Yes

    I use the office in Gerards Cross to manage two of my properties in Chalfont St Giles.
    I have nothing but positive things to say about Eliot McMahon and Colleen Brandon who look after me like a family member....Keep up the good work
    Allan Kane

    Was this review helpful? Yes

     

  2. A 5-star review by 'Julie Chard' 16/12/2011

    Branch:
    10 Burkes Parade
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I had fantastic service from Hampton s International, Beaconsfield and cannot recommend them highly enough. Elliot McMahon in particular was a brilliant point of contact and after sales service was, and still is very good. I would recommend the agents there, without hesitation.

    Was this review helpful? Yes

     

  3. A 1-star review by 'bb' 13/10/2011

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I had a very bad experience of Hamptons, they were very good at raining you in but then once in the property they were very hard to get hold of and were completely useless. They did not seem to want to help you out but more interested in keeping the home owner happy because that's all they need to do to keep the money rolling in once we had signed. DO NOT USE HAMPONS!!! THEY WERE A PAIN IN THE BACKSIDE!

    Was this review helpful? Yes

     

  4. A 5-star review by 'Tumen' 19/4/2011

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Excellent service.
    Efficient & professional approve from Property Manager Tia Manger
    Prompt respond & action on every matter we refer to Tia Manger

    Was this review helpful? Yes

     

  5. A 2-star review by 'wiz' 13/3/2011

    Branch:
    51 High Street
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Very poor service, wrong name on documents. Had to be resent 3 times. No gas certificate, boiler had gas leak which wasn't apparent prior to move. Many of faults had been reported by previous tenants but not fixed. No key fobs for automatic doors. Not worth the fee charged. Now deal direct with landlord.

    Was this review helpful? Yes

     

  6. A 1-star review by 'rob' 1/3/2011

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I can say that Hampton's have been the absolute worst property management service I have ever worked with. We were pressured into signing a contract and once signed, they have virtually disappeared with the myriad of problems we've had in our flat. It has been an absolute nightmare situation so far and we will be getting lawyers involved very shortly.

    Please avoid Hampton's or make sure you do your best due diligence.

    Was this review helpful? Yes

     

  7. A 1-star review by 'two dogs' 1/1/2011

    Branch:
    105 Promenade
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    Can not say too much at the moment because I'm taking them to court. But stay away from Hamptons.

    Was this review helpful? Yes

     

  8. A 1-star review by 'Anon' 9/11/2010

    Branch:
    1-4 The Plain
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I am sorry to report how shocking Hamptons International are.

    They have tried to make us pay for things like replacing the drains and plumbing. They don't answer out emails. They make things up out of thin air. It's nearly impossible to get them to do anything. They neglect the property beyond belief.

    I really can't stress how much I wish I wasn't living in one of their houses.

    Was this review helpful? Yes

     

  9. A 5-star review by 'Farooq' 8/11/2010

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    The estate agent was very friendly and helpful. She found the flat I was looking for and arranged a timely move in date. Julia, the property manager, is excellent. All repair requests were completed very quickly and easily. I highly recommend this estate agent.

    Was this review helpful? Yes

     

  10. A 1-star review by 'DISGUSTED' 17/9/2010

    Branch:
    301 Westbourne Grove Notting Hill
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I was looking for an unfurnished flat and the marketing agent showed me a flat which could be let on a furnished or unfurnished basis, was clearly stated on the information sheet. I agreed to take out an 18 month lease subject to the landlord removing all the contents apart from two sofas. To my horror, I moved into the flat to find all the old and dirty contents were there. The estate has now denied that there was an agreement and that the word UNFURNISHED printed in the information sheet was a printed error. What a joke and a disgrace for a reputable firm like Hamptons. I am in the process of taking legal actions against them.

    Having complained this to a few people, I now realised that there are many people who have bad experiences with Hamptons, some of whom called them Cowboys.

    Was this review helpful? Yes

     

  11. A 5-star review by 'Nick Stone' 14/9/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    I am a buyer and I have found both the Painswick and Cirencester branches to be the only estate agents who have consistently kept in touch and sent me details of properties they think I will like before they appear on the web. They remember my likes and dislikes, too.

    Was this review helpful? Yes

     

  12. A 1-star review by 'Anto' 13/9/2010

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    It was a total fiasco from day 1 until 3 months after we left and still did not have our deposit back. They over charged us at the beginning, made a mess of the keys (we had only one set for the two of us for several days) and when we moved out they insisted on bringing prospective tenants when we were on nights and trying to sleep.

    Was this review helpful? Yes

     

  13. A 5-star review by 'Keith' 20/8/2010

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    My daughter rented what on the face of it was a very nice flat in Pimlico in August 2009. Unfortunately the flat had not been lived in for some time although this was not immediately apparent at the start of the let. Quite clearly a property cannot be left empty for any length of time without major problems occuring with the appliances etc. This has been a valuable lesson to learn when renting a property.

    Fortunately Hamptons Property Management was on hand to communicate with the overseas landlord and instruct contractors to put matters right. In this respect I would single out Mr Lee Scowen, Property Manager, for all his efforts in taking control of the situation. Lee has proved to be an excellent ambassador for Hamptons. Many thanks.

    Was this review helpful? Yes

     

  14. A 5-star review by 'salabinger' 3/8/2010

    Branch:
    251 High Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    We had excellent service from Hamptons Dorking during the sale of our house. Their valuation of the property was realistic, not unrealistically inflated, and they had many potential buyers ready to view as soon as the house was on the market. We received good advice about offers, and efficient and friendly service from all the staff throughout the selling process. Thanks Hamptons

    Was this review helpful? Yes

     

  15. A 5-star review by 'David and Kate' 12/5/2010

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    We rented a property in south London which was managed by Hamptons between 2005 and 2010. Throughout that time they were nothing but helpful, responsive, polite and fair in their dealings with us. Issues were always resolved quickly and with the minimum of fuss. Valentina Gentili, our property manager, in particular was a pleasure to deal with - very professional but friendly with it. We'd have no hesitation in recommending Hamptons and should we become landlords ourselves in future they - and Valentina in particular - would be our first port of call.

    Was this review helpful? Yes

     

  16. A 4-star review by 'Anna' 26/1/2010

    Branch:
    31 High Street
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes





    User 'Anna' rated Hamptons International but did not write a review.

  17. A 5-star review by 'Nicholas' 18/1/2010

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I was letting a property through Hamptons International. Past experience with letting agents has always been a nightmare when it comes to moving out, inventory checks ect. I was amazed at the profossionalism and effiecieny Hamptons dealt with everything througout our tenancy. I dealt with Julia Seggie who was amazing. She went out of her way to sort out all issues btw us the tenants and the landlord and avoid an Unnecessary situation of going to court to settle our inventory dispute. WOW. I didnt think you still get people who are so enthusiatic to help and put the tenants worries and issues first rather than just shrug me off and pass it on to someone else, she went out of here way to help me and settle all disputes. I am so impressed with Hamptons. It Definitley pays to use a professional company this time round.

    Was this review helpful? Yes

     

  18. A 2-star review by 'bo hoo' 31/12/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    This agent has no regard for landlords or the property. We had 3 offices managing us, 6 agents in 2 years. No one has a clue in any office and staff turnover is constant. Substantial damage to house whilst in their 'care' and then tried to make out is was fair wear and tear. Inventory clerk is actually part of the same company and not impartial. Their contractors are not qualified and cause more damage to the property causing additional cost and stress. They lost both sets of keys to the house and seem to want to provide constant work to their own contractors. I would strongly advise to go elsewhere.

    Was this review helpful? Yes

     

  19. A 3-star review by '20 Nov 2009' 20/11/2009

    Branch:
    31 High Street
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes





    User '20 Nov 2009' rated Hamptons International but did not write a review.

  20. A 5-star review by 'Oz' 20/10/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Kate Faber in the letting department Paddington was extremley polite and helpful. I would recomend her if you are looking for a property in Paddington. Her support staff Luciana was also a pleasure.

    Was this review helpful? Yes

     

  21. A 4-star review by 'jules' 22/9/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Wimbledon branch .Early mix up with collecting Keys and non fexible with times, but our property manager more than made up for that . Always a fast reply to a problem and always honest .

    Was this review helpful? Yes

     

  22. A 5-star review by 'Keith Downie' 25/8/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have now used the Guildford office (Angelique Warner) for nearly a year and have been delighted with the professionalism and service from both her and her team.

    Was this review helpful? Yes

     

  23. A 4-star review by 'KAT' 21/8/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I had previously had my house let through Chancellors but after a frustrating few years changed the letting management to Hamptons and saw a big improvement. Angie in particular is very responsive and shows very good balance between keeping the tenant happy and looking after my interests. She is a pleasure to work with.

    Was this review helpful? Yes

     

  24. A 4-star review by 'T.E.' 18/8/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Property Manager Angie at Guildford is very approachable; she responds quickly and efficiently to queries. The property is well maintained and inspected regularly. No problems so far!

    Was this review helpful? Yes

     

  25. A 5-star review by 'Steph' 18/8/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Excellent service particularly from Angelique Warner at the Guildford office

    Was this review helpful? Yes

     

  26. A 5-star review by 'G Almond' 18/8/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have been very satisfied with the service provided by Hamptons having used their Guildford office to let my house over the last 15 years whilst working abroad. I would not have any hesitation to recommend them to prospective clients.

    Was this review helpful? Yes

     

  27. A 5-star review by 'Shielah' 18/8/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Management excellent. Any problems dealt with promptly. In 14 years they have always secured very good tenants.

    Was this review helpful? Yes

     

  28. A 5-star review by 'mark collis' 17/8/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    The Hamptons letting team have proven to be extremely efficient and professional.
    Our house is let and managed by Hamptons, and its piece of mind, especially as we live abroad

    Was this review helpful? Yes

     

  29. A 5-star review by 'Janine' 7/8/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Emma Bonham was the managing agent of our house in Henley. She provided a very professional service throughout, always responded to enquiries timeously and was efficient and polite and followed up on every issue. We would have no hesitation in recommending Hamptons International in Maidenhead as property managers.
    J & S Carney

    Was this review helpful? Yes

     

  30. A 1-star review by 'seller' 2/8/2009

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    Sold a property with them. Very unprofessional agency. They pushed me to sell under the market rate as one of their own appeared to be a buyer, con people.
    Don't believe what they say about them - ALL PR.

    Was this review helpful? Yes

     

  31. A 4-star review by 'Lauren Dunn' 30/7/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Unfortunately, we got off to a poor start with Hamptons international and initially didn't rate the service very highly. The house had many problems that Hampton's said they would sort out before we were due to move in, however these had not been rectified when we eventually moved into the house. However, I am pleased to say that everything quickly turned around when Emma Bonham came onboard. We were extremely lucky to have her as our property manager. Emma has acted with extreme professionalism all year and has been highly efficient in responding to emails and phone calls. She has always... (read more)

    Was this review helpful? Yes

     

  32. A 4-star review by 'David' 3/7/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    We have generally been very impressed with Hamptons. So far they have found us good tenants. We have particularly benefited from their excellent property management service. Problems are quickly brought to our attention and quickly rectified by their contractors.

    Was this review helpful? Yes

     

  33. A 5-star review by 'Narinder Bharj' 2/7/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I have now dealt with Hamptons for nearly 3 years and have found them very professional and always ready to help, with excellent general service.

    Was this review helpful? Yes

     

  34. A 5-star review by 'Chris' 25/6/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Emma Bonham at Hamptons has been managing three properties for me over the past 18 months. I can certainly say that she has done an excellent job. As an overseas landlord, my expectations are for prompt, efficient service, avoid void periods and resolve tenant issues in the same manner. In all these areas she has done a top class job, supported of course by several others in the Hamptons Maidenhead Team. I cannot recommend Emma and Hamptons highly enough.

    Was this review helpful? Yes

     

  35. A 5-star review by 'Paul R' 23/6/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Hamptons of Maidenhead managed my property for several years in a most professional way. In particular, Emma Bonham did an excellent job overseeing its refurbishment.

    Was this review helpful? Yes

     

  36. A 4-star review by 'Grateful One' 21/5/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Re Propert Manager - Julia Seggie.

    I have been renting now for 6 months with Hamptons and have had a number of minor issues attended to by my Property Manager Julia Seggie. After having experienced a number of different property managers over the last 6 years, i can confidently say that Julia is by far the most efficient and effective property manager i have ever had. Julia takes ownership of issues straight away and maintains open communication until the issue is resolved. She is worth her weight in gold! Thank you Julia :)

    Was this review helpful? Yes

     

  37. A 4-star review by 'Ashley' 12/5/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Property manager Valentina Gentili was always quick to respond and help on any of the issues I had in my apartment.

    Was this review helpful? Yes

     

  38. A 5-star review by 'Gerardo Romano' 22/4/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I found the Property Manager Gary Thorne really helpful and professional. He has been always available and effective. All the best to you Gary.
    Gerardo Romano

    Was this review helpful? Yes

     

  39. A 5-star review by 'Dot' 16/4/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    We have been letting our flat through Hamptons since 2004 and have been pleased with the prompt way they have dealt with issues that have arisen.
    Valentina who is our property manager has sorted out a variety of problems in a friendly and highly efficient manner. I feel she is someone I can rely on.

    Was this review helpful? Yes

     

  40. 1
    person found
    this helpful.

    A 4-star review by 'Phonegirl' 31/3/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    We originally dealt with Victoria in lettings who was absolutely wonderful, helpful and managed our expectations and was professional at every turn. At the roundup when we left the flat we dealt with Valentina who was again friendly, helpful, efficient and very professional. Unfortunately in the middle we had the unpleasant experience of dealing with the ironically titled lettings negotiator Melissa, who sent us a bullying email around the end of our tenancy and then ignored our response completely. On the basis that Hapmtons were getting publicity on their market intelligence and... (read more)

    Was this review helpful? Yes

     

  41. A 4-star review by 'PENNY' 15/2/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    While I was in Hong Kong I let my house through Hamptons and was very pleased with the efficient, cheerful way they managed the property. Urgent matters were dealt with immediately and I would have no hesitation in recommending them. I would certainly use them again

    Was this review helpful? Yes

     

  42. A 3-star review by 'Quality Manager' 12/2/2009

    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    This agency are brilliant at telling you why they should not chase up your deposit, they don't care about Tenants unless you give them money or owe them money, strange really, customer service and all that!

    Was this review helpful? Yes

     

  43. A 5-star review by 'CI' 4/2/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    As tenants, we had an excellent expereince of Hamptons as our Managing Agent. Estelle was highly professional, efficient and responsive and did a superb job at dealing effectively with all the issues that arose during our tenancy. We would highly recommend them, both to prospective tenants and landlords.

    Was this review helpful? Yes

     

  44. A 5-star review by 'ST' 4/2/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    We currently rent our flat via Hamptons (after being transferred when our property was bought) and they have been far more helpful than our last agent on the same flat. Tamara from the Hammersmith office has been fantastic in being patient with us and helping us fix all the problems that the last agent simply didn't. Having a good agent makes a big difference in having a happy home!

    Was this review helpful? Yes

     

  45. A 5-star review by 'JL' 23/1/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Very good managing agents. Julia was always sympathetic and helpful. Most professional agents I have used in my many years of renting. Wanted to look for another property managed by them as we were looking for something bigger.

    Was this review helpful? Yes

     

  46. A 4-star review by 'Ivy' 2/1/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I rent my flat via Hamptons and the people there all seems very helpful and professional. Especially their property manager Julia in London Hammersmith office has always been very kind and helpful. She is very understanding whenever I contact them.

    Was this review helpful? Yes

     

  47. A 1-star review by 'ASJ' 1/9/2008

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Shocking failures on the part of every member of staff I dealt with, and also from their referencing agency, cost me a significant amount of time and money. Avoid at all costs!

    Was this review helpful? Yes

     

  48. A 5-star review by 'Matt Henson' 25/8/2008

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Joanna Deacon at the Marlborough office was very proffesional and understanding of our previous predicament (very bad LL), very good

    Was this review helpful? Yes

     

  49. A 2-star review by 'furk' 14/3/2008

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? No

    They told many lies to sell the property. Next time I will be very very careful when I buy a property from them.

    Was this review helpful? Yes

     

  50. A 5-star review by 'inksoul' 9/10/2006

    Branch:
    31 High Street
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    The staff are always happy to help, before we bought our last house we viewed around 50 properties and they were always happy to hand over the keys for the weekend.

    Was this review helpful? Yes

     

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Agent Details for Hamptons International


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Review Statistics for Hamptons International


Review Summary
 
Total Reviews:
88
Total Ratings:
90
First Review :
09/10/2006
Latest Review:
09/02/2012

 

Overall Review Performance
 
Recommend :
77
Disapprove :
13

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:40 Recommend:32 Recommend:1 Recommend:1
Disapprove:2 Disapprove:8 Disapprove:1 Disapprove:1

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:0 Recommend:1
Disapprove:0 Disapprove:0 Disapprove:1 Disapprove:0

 
They manage our building They are our factor They manage our estate
 
Recommend:2 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

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