Hampshire Homes
based on 2 ratings. This website contains 2 user reviews of Hampshire Homes.
Branch Rankings
| This branch is ranked in the UK |
15090 out of 16511 |
| This branch is ranked in Southampton |
294 out of 324 |
| This branch is ranked in the SO15 area |
43 out of 52 |
Agent Information
Hampshire Homes
HAMPSHIRE HOMES offer an efficient and very effective estate agency service combined with tremendous value for money. We are Southampton's leading low cost estate agent with no compromise whatsoever on our service to you.
Offices / Branches
- Southampton - 21-22 Carlton Place, Hampshire
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Customer Reviews
-
by 'Frustrated, Southampton' 7/10/2011
- Branch:
- 21-22 Carlton Place
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I am a current tenant and am becoming increasingly dissatisfied with the (lack of) service offered. Very responsive when viewing the property and keen to stay in touch when chasing us to sign the lease, but alas has been downhill ever since.
When reporting problems with the property they are slow to react and do not keep you updated with progress on sorting the issues at all, which has required lots of chasing and is extremly frustrating. The worst part of their service is the arogance of some of the staff when you call, with an attitidue and tone that a) trys to make you feel stupid, and b) that they are somehow doing you a massive favour by helping with any issues - something which is part of the role they are being paid for.
Do not belive the "any problems, just give us a bell and we'll sort them straight away" rubbish you'll get when looking at a new property.
Shame as as the property itself is good, but would suggest avoid using them if you can.
Was this review helpful? Yes
-
by 'Disgruntled of Southampton' 8/11/2007
- Branch:
- 21-22 Carlton Place
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
In a word... dodgy! Whilst I was a tenant they gave me less than 24-hours notice that the landlords son wanted to view the property, they only repaired problems with the property when I chased and chased them. When it came to ending the tenancy they reneiged on verbal agreements (never trust an estate agent to stick to his word!), they refused an exit review of the property with me present and finally they haven't paid my deposit back! Avoid at all costs.
Was this review helpful? Yes
 service offered. Very responsive when viewing the property and keen to stay in touch when chasing us to sign the lease, but alas has been downhill ever since.
When reporting problems with the property they are slow to react and do not keep you updated with progress on sorting the issues at all, which has required lots of chasing and is extremly frustrating. The worst part of their service is the arogance of some of the staff when you call, with an attitidue and tone that a) trys to make you feel stupid, and b) that they are somehow doing you a massive favour by helping with any issues - something which is part of the role they are being paid for.
Do not belive the "any problems, just give us a bell and we'll sort them straight away" rubbish you'll get when looking at a new property.
Shame as as the property itself is good, but would suggest avoid using them if you can./&display=popup&link=http://www.allagents.co.uk/review/13449/&redirect_uri=http://www.allagents.co.uk/review/13449/ "Share on your Facebook Wall"){kind=logo}
, they refused an exit review of the property with me present and finally they haven't paid my deposit back! Avoid at all costs./&display=popup&link=http://www.allagents.co.uk/review/372/&redirect_uri=http://www.allagents.co.uk/review/372/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Hampshire Homes
Southampton
Hampshire
SO15 2DY
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Review Statistics for Hampshire Homes
Review Summary
- Total Reviews:
- 2
- Total Ratings:
- 2
- First Review :
- 08/11/2007
- Latest Review:
- 07/10/2011
Overall Review Performance
- Recommend :
- 0
- Disapprove :
- 2
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:2 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
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Complaints Procedure
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