Hamilton Fox Estate Agents
based on 6 ratings. This website contains 6 user reviews of Hamilton Fox Estate Agents.
Agent Information
Hamilton Fox Estate Agents
Hamilton Fox is a highly successful, fully independent Estate Agency, specialising in residential sales and lettings within the City and the East of London.
Offices / Branches
Hamilton Fox Estate Agents has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Hamilton Fox Estate Agents, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews
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1
person found
this helpful.
by 'Pauline Joseph' 29/3/2012
- Branch:
- 326 Mare Street
- Services:
- Lettings (as a Landlord)
- Staff Member
- David Bryan
- Staff Member
- David Oliver
- Experience:
- Would you use the agent again? No
'Terrible' doesn't begin to do justice to this company. My daughter almost had a complete breakdown through their atrocious business practices. Hamilton Fox didn't even send us a copy of the rental agreement, a list of contents or the tenants references or details, so my daughter's flat was let out to complete strangers we'd never met, she couldn't remember all the contents she had left there, and if the tenants decided to strip or trash the place and debunk we had no way of tracking them down. Two years and many lies and excuses down the line, they still have the tenants deposits and owe us... (read more)
Was this review helpful? Yes
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by 'Pars' 26/7/2011
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
Hamilton Fox South Woodford now known as Trading Places. Same business same tactics. BEWARE! Known for keeping deposits and rent then going into liquidation to avoid paying their debts.
Was this review helpful? Yes
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by 'Mike' 1/7/2011
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
This company has been in liquidation since 2008 yet they are still trading. Do not touch them with a bargepole.
Was this review helpful? Yes
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by 'Alex' 24/6/2010
- Branch:
- 488 Bethnal Green Road Bethnal Green
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Very bad service.
Was this review helpful? Yes
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by 'guidogessa' 4/3/2010
- Branch:
- 488 Bethnal Green Road Bethnal Green
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
6 months with Hamilton Fox has been, by far, the worst customer experience I had in this country since I came to London 10 years ago. Refer to other review for the kind of issues I went through. They are completely useless, very unprofessional, completely unable to cope with basic customer service requirements, a total rip off and waste of time and money. After all the frustration, I feel the only power I have is to discourage other people to use their service.
Was this review helpful? Yes
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2
people found
this helpful.
by 'Angry_landlord' 30/11/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I cannot even begin to describe into words how much grief Hamilton Fox Hackney office has caused me in a year and a half.
Firstly, they took all their fees A YEAR IN ADVANCE out of the deposit by 'accident' contrary to the agreement, and after three months of trying to spread this over the year, I gave up on this matter as other things were more pressing as follows.
They were consistently late in paying the rents due into my account, up to 3 MONTHS in arrears, leaving me to service the mortgage myself for months at a go. I had to chase them up and call up the WHOLE time, which is no... (read more)
Was this review helpful? Yes
. Now I am several thousand pounds out of pocket which, having no income whatsoever, I can't afford AND the tenants are moving and want their deposits back but I have no idea where they are (probably just trousered by Hamilton Fox rather than in an escrow account) nor any access to the monies. What's more gutting is that these people do this BECAUSE THEY CAN whilst honest hard working people seem to have no recourse in law - we daren't even say exactly what we think of them. Who does the law protect?/&display=popup&link=http://www.allagents.co.uk/review/22300/&redirect_uri=http://www.allagents.co.uk/review/22300/ "Share on your Facebook Wall"){kind=logo}
 and they took NO action whatsoever, which made the tenants angry.
They STILL owe me one month's rent, 5 months after the termination of the contract, and after hearing 'we'll get back to you' for 4 months, I turned up at their offices demanding a resolve, at which point they took two weeks to find the 'file' for the house!!
When I could not take it anymore, I had threatened to take legal action, to which a staff member said 'well, you can't sue me, but the company, so it's alright'.
Absolutely ridiculously farcical. Take this review as a warning, clearly having business problems with high staff turnover and incompetence, lack of controlled communications (I had to call up their accounts department when the branch managers said it's not their responsibility), complete disregard to customer satisfaction and appears to have cashflow problems, given such delayed remittence of rents./&display=popup&link=http://www.allagents.co.uk/review/3573/&redirect_uri=http://www.allagents.co.uk/review/3573/ "Share on your Facebook Wall"){kind=logo}
