Hamilton Fox Estate Agents
based on 4 ratings. This website contains 4 user reviews of Hamilton Fox Estate Agents.
Agent Information
Hamilton Fox Estate Agents
Hamilton Fox is a highly successful, fully independent Estate Agency, specialising in residential sales and lettings within the City and the East of London.
Offices / Branches
- Reviews
- Agent Details
- Review Stats
- Agent Fees
- Staff Members
- Complaints Procedure
- Contact Agent
Hamilton Fox Estate Agents has not joined our 'transparent agent' scheme yet.
AllAgents recommend that consumers use an Agent that has signed up to our FREE 'Transparent Agent Scheme'. Transparent agent reviews are also subject to additional random verification checks by the allAgents Team. If you do choose to contact or use Hamilton Fox Estate Agents, please make them aware and ask them to get in touch with allAgents to clarify their position. - Learn more about 'Transparent Agents'.
Customer Reviews
-
by 'Mike' 1/7/2011
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
This company has been in liquidation since 2008 yet they are stil ltrading. An alias is Carrington Grey. Do not touch them with a bargepole.
Was this review helpful? Yes
-
by 'Alex' 24/6/2010
- Branch:
- 488 Bethnal Green Road Bethnal Green
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Very bad service.
Was this review helpful? Yes
-
by 'guidogessa' 4/3/2010
- Branch:
- 488 Bethnal Green Road Bethnal Green
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
6 months with Hamilton Fox has been, by far, the worst customer experience I had in this country since I came to London 10 years ago. Refer to other review for the kind of issues I went through. They are completely useless, very unprofessional, completely unable to cope with basic customer service requirements, a total rip off and waste of time and money. After all the frustration, I feel the only power I have is to discourage other people to use their service.
Was this review helpful? Yes
-
by 'Angry_landlord' 30/11/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I cannot even begin to describe into words how much grief Hamilton Fox Hackney office has caused me in a year and a half.
Firstly, they took all their fees A YEAR IN ADVANCE out of the deposit by 'accident' contrary to the agreement, and after three months of trying to spread this over the year, I gave up on this matter as other things were more pressing as follows.
They were consistently late in paying the rents due into my account, up to 3 MONTHS in arrears, leaving me to service the mortgage myself for months at a go. I had to chase them up and call up the WHOLE time, which is no... (read more)
Was this review helpful? Yes
 and they took NO action whatsoever, which made the tenants angry.
They STILL owe me one month's rent, 5 months after the termination of the contract, and after hearing 'we'll get back to you' for 4 months, I turned up at their offices demanding a resolve, at which point they took two weeks to find the 'file' for the house!!
When I could not take it anymore, I had threatened to take legal action, to which a staff member said 'well, you can't sue me, but the company, so it's alright'.
Absolutely ridiculously farcical. Take this review as a warning, clearly having business problems with high staff turnover and incompetence, lack of controlled communications (I had to call up their accounts department when the branch managers said it's not their responsibility), complete disregard to customer satisfaction and appears to have cashflow problems, given such delayed remittence of rents./&display=popup&link=http://www.allagents.co.uk/review/3573/&redirect_uri=http://www.allagents.co.uk/review/3573/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Hamilton Fox Estate Agents
Select a branch to go to view details of that specific branch
-
London - 488 Bethnal Green Road
Bethnal Green, Tower Hamlets, E2 0EA
-
London - 326 Mare Street, Hackney, E8 1HA
Review Statistics for Hamilton Fox Estate Agents
Review Summary
- Total Reviews:
- 4
- Total Ratings:
- 4
- First Review :
- 30/11/2009
- Latest Review:
- 01/07/2011
Overall Review Performance
- Recommend :
- 0
- Disapprove :
- 4
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:3 | Disapprove:1 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
London - 488 Bethnal Green Road
Bethnal Green, Tower Hamlets, E2 0EA
-
London - 326 Mare Street, Hackney, E8 1HA
Agent Fees
Please check back soon for this feature.
Complaints Procedure
Please check back soon for this feature.
allAgents strongly recommend using a Transparent Agent who care about their customers' opinions. Learn more...