Gregory Brown
based on 4 ratings. This website contains 4 user reviews of Gregory Brown.
Agent Information
Gregory Brown
Gregory Brown Estate Agents is a proactive family run business committed to maintaining customer satisfaction.
Offices / Branches
Gregory Brown has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Gregory Brown, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews
-
by 'Anonymous' 14/3/2012
- Branch:
- 54 Church Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Amanda Brown
- Staff Member
- Jeremy Brown
- Experience:
- Would you use the agent again? No
These are the worst most unprofessional agents I have ever dealt with. They ignore requests, contacting them by phone we are spoken to condescendingly and rudely (especially by whoever manages the phones on Saturdays).
Their invoices and bills are always timely and they are quick to alert you to any late payments ( a tactic often needed to get some form of correspondence from them).
The way they managed our paperwork I am sure was illegal, not providing us with signed copies, swapping out pages after they had been signed.
It takes months to resolve any sort of repair work at the premises often requiring daily emails to be sent.
I feel sorry for the property owner because he or she is being represented in such a terrible way that I am certain they are not aware of, it's just a pity there is no way to alert them to the way GB are mistreating their clients.
Was this review helpful? Yes
-
by 'Satisfied Customer' 16/2/2011
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Having used GB for over a year I can safely say I have never had a problem with them. They are always helpful and answer phone calls and requests quickly. Would return to these again.
Was this review helpful? Yes
-
by 'naughtyfish' 4/1/2011
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Ditto. Worst I've ever come across. Basically the same details as earlier review.
Trying to get any kind of communication with them is a nightmare. Since they are paid to manage the property as well as letting agents, you'd expect a degree of interest in the problems. But they neglect to pay any consideration to any questions/issues.
They really are dreadful and often positively rude. Avoid at all costs.
Was this review helpful? Yes
-
by 'jabba' 18/1/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Firstly they showed me a 2 bed 2 bath flat, give me a contract, grab hold of my deposit (very quickly and aggressively i might add) and then bugger off. Any problems at all and they don't want to know. Once they have your money you can forget about everything else.
Also, I had to contact my landlord for various reasons, they would take 3 days to make a phone call, only to be told it was on voicemail, then another 2-3 days to get back to me with this info.
Do yourselves a huge favour, do not deal with them (Ashford). After my tenancy expired, and the landlord ceased paying their fee, they came after me at the inventory checkout, threatening me over the smallest things such as bulb not working, paint smudged here and there, even though this was all normal wear and tear for a 3.5 year occupied flat.
Was this review helpful? Yes
.
Their invoices and bills are always timely and they are quick to alert you to any late payments ( a tactic often needed to get some form of correspondence from them).
The way they managed our paperwork I am sure was illegal, not providing us with signed copies, swapping out pages after they had been signed.
It takes months to resolve any sort of repair work at the premises often requiring daily emails to be sent.
I feel sorry for the property owner because he or she is being represented in such a terrible way that I am certain they are not aware of, it's just a pity there is no way to alert them to the way GB are mistreating their clients./&display=popup&link=http://www.allagents.co.uk/review/20751/&redirect_uri=http://www.allagents.co.uk/review/20751/ "Share on your Facebook Wall"){kind=logo}
 and then bugger off. Any problems at all and the don't want to know. Once they have your money you can forget about everything else. Also, i had to contact my landlord for various reasons, they would take 3 days to make a phone call, only to be told it was on voicemail, then another 2-3 days to get back to me with this info. Do yourselves a huge favour, do not deal with these crooks (Ashford). After my tenancy expired, and the landlord ceased paying their fee, they came after me at the inventory checkout, threatening me over the smallest things such as bulb not working, paint smudged here and there, even though this was all normal wear and tear for a 3.5 year occupied flat.
[[EDIT ORIGINAL END]]
Firstly they showed me a 2 bed 2 bath flat, give me a contract, grab hold of my deposit (very quickly and aggressively i might add) and then bugger off. Any problems at all and they don't want to know. Once they have your money you can forget about everything else.
Also, I had to contact my landlord for various reasons, they would take 3 days to make a phone call, only to be told it was on voicemail, then another 2-3 days to get back to me with this info.
Do yourselves a huge favour, do not deal with them (Ashford). After my tenancy expired, and the landlord ceased paying their fee, they came after me at the inventory checkout, threatening me over the smallest things such as bulb not working, paint smudged here and there, even though this was all normal wear and tear for a 3.5 year occupied flat./&display=popup&link=http://www.allagents.co.uk/review/4003/&redirect_uri=http://www.allagents.co.uk/review/4003/ "Share on your Facebook Wall"){kind=logo}
