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Grangeview Estates

Agent rating: 1.2 out of 5.0 based on 6 ratings. This website contains 6 user reviews of Grangeview Estates.


Branch Rankings

This branch is ranked
in the UK
16469 out of 16511
   
This branch is ranked
in London
2743 out of 2755
   
This branch is ranked
in the N19 area
16 out of 16
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Agent Information

Grangeview Estates

We are family run property company, established for over fifteen years. We offer a specialist tailor made service that includes all aspects of property letting, sales and management.

Offices / Branches

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This Agent ranked 9205 out of 9267 in the UK

Overall Customer Rating

1.17 out of 5.00

  • 0 recommend
  • 6 disapprove

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Customer Reviews

  1. 4
    people found
    this helpful.

    A 1-star review by 's' 3/1/2012

    Branch:
    Grangeview House 491 Holloway Road
    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    i am a commercial agent and my retained client had left 3 messages for them on a ground floor space they are marketing in ec1......all calls were ignored. I phoned up and spoke to a gentleman who had no details, would only give me info over the phone (fair enough but hardly professional and not exactly doing his client justice in trying to rent the space) then when he realised i was an agent he asked if i wanted a split commission which i informed him was not necessary as I am acting in my clients best interest. He then decided he would only speak to my client directly and not through any other agent. I informed him politely he was the most unhelpful and problamatic agent I had ever spoken to who was doing his client no service what so ever!
    i am now going to do a land registry search and write to his client directly

    Was this review helpful? Yes

     

  2. 4
    people found
    this helpful.

    A 1-star review by 'customer' 21/12/2011

    Branch:
    Grangeview House 491 Holloway Road
    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    Didn't return calls after promising to call back. I called them 3 times to see what was going on 3 times they said they will call back but didn't. When a viewing was finally arranged, they arranged it for a week after which they said was the earliest date, then gave the property to somebody else the day before. When talking on the phone they were rude and hung up on me. In no situation in business do you hang up on a prospective customer. Management needs to review themselves.

    Was this review helpful? Yes

     

  3. 3
    people found
    this helpful.

    A 1-star review by 'never again' 3/2/2011

    Branch:
    Grangeview House 491 Holloway Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Atrocious Company - Avoid like the plague!

    Was this review helpful? Yes

     

  4. 4
    people found
    this helpful.

    A 1-star review by 'Liff' 6/7/2010

    Branch:
    Grangeview House 491 Holloway Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    They are obstructive and fail to respond to any slightly awkward question, they also make promises that they do not keep, including the return of monies owed.

    Was this review helpful? Yes

     

  5. 3
    people found
    this helpful.

    A 1-star review by 'Huang Hing' 15/4/2010

    Branch:
    Grangeview House 491 Holloway Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Terrible service had to wait 3 months after I moved in to get basic appliances! Staff unhelpful.

    Was this review helpful? Yes

     

  6. 2
    people found
    this helpful.

    A 2-star review by 'Drew' 1/6/2008

    Branch:
    Grangeview House 491 Holloway Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    No hallway light for a month.

    When we moved in the condition of the house was unsatisfactory.

    Security in building very poor and landlord never available.

    Had to pay for second set of keys, yet charged us seperate admin fees!

    Was this review helpful? Yes

     

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Agent Details for Grangeview Estates



Office / Branch Address: Grangeview House 491 Holloway Road
Islington
London
Greater London
N19 4DD
 
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Review Statistics for Grangeview Estates


Review Summary
 
Total Reviews:
6
Total Ratings:
6
First Review :
01/06/2008
Latest Review:
03/01/2012

 

Overall Review Performance
 
Recommend :
0
Disapprove :
6

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:0 Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:4 Disapprove:0 Disapprove:0

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:2 Disapprove:0

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

Staff Members

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Complaints Procedure

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