Goadsby

Overall Customer Rating

Average (2.57)
4 disapprove
3 recommend

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Customer Reviews

Reviewed by Disappointed on 22nd April 2009

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No
IP address: S9G.UNN.T79.TU7

Terrible

Avoid using Goadsby. They won't support you when it comes to refunding your house deposit. 8months past and we are still waiting. I don't want to put names because clearly this is management problem in the Goadsby Southampton branch itself.

We were supposed to get our deposit around August 2008. Since then I keep calling them to ask about my refund, the person that answers my call will reply saying "only ***** can sort your problem, but she is on the phone now. Can I take a message and ask her to call you back?" ...She never returned my call. I have even called them more than 5 times in one day, each time I got the same reply. This is plainly wrong to have only 1 person to manage all deposit refund issue and each time I called, I couldn't get through her. I don't know if she is avoiding me.

I have emailed Goadsby board of directors and no reply from them. Now 8 months have past and with weekly call to their branch, I finally got in touch with this lady. No compensation whatsoever albeit my difficult experience.

I won't recommend Goadsby Southampton branch to anybody. They won't support you when it comes to money refund..

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Reviewed by Kingsnakes on 9th February 2009

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No
IP address: SZN.TNG.TNM.TU7

Terrible

The worst company I have ever had the displeasure of dealing with in my life. We have rented four houses over the past five years due to work commitments but have never had a problem with our letting agents. Goadsby have been rude, incompetent and completely arrogant, particularly the Southampton office. They left us without hot water for four weeks and very, very rarely returned any calls or emails (even from the very beginning). We moved out of the property (in Chandlers Ford) because we became so frustrated with their attitude. I say this from the heart - never, ever rent from these cowboys.

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Reviewed by Rick Maltby on 23rd December 2008

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: S9U.U7M.SMT.UTU

Excellent

I sold my property in Aug 08 through the Winchester office. Excellent service, advice and marketing of my property which sold within 6 weeks. I would definately recommend them.

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Reviewed by Property Investor on 22nd November 2008

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: TUL.S7N.SGN.UUG

Good

As a person who deals with property on a day to day basis I am all too aware of the way estate agencies work and some can be very frustrating however, Goadsby were professional and persistant which makes all the difference when try to sell a property quickly, I would certainly recommend them to friends and / or family wishing to sell their property.

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Reviewed by Dr.troy on 12th October 2008

Services: Sales (as a Buyer)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: S99.UNL.SML.UTN

Excellent

I brought my house off Goadsby in Salisbury. I was impressed with the service I received and will use them again and again. I would suggest them to anyone wanting to buy or sell their properties.

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Reviewed by Dorset1 on 29th May 2008

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No
IP address: S9M.UMT.SGZ.U7D

Terrible

I rented through this company a few years ago, then had the 'pleasure' of working for them for a while. I couldn't believe the way the male workers discussed female clients, and wasn't too impressed with the honesty, or morals of the company.

Found a house on rightmove we were interested in buying, and after an initial call into one of their offices, I soon realised they had not changed. I would not buy a house if it was registered with them, and would never, ever sell or rent out through them.

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Commented by Jazzer on the 13th October 2008

I think this is unfair, any sales job can be stressful and an unforgiving especially in a harder market, Dorset1 should maybe thinking of a less stressful enviroment to work in. We all have to remember an estate agent does not get paid until a property has sold and legaly compleated, it makes no sense that an agent would not follow leads to the bitter end.

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Reviewed by Unimpressed on 13th August 2007

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  No
IP address: I4B.CW0.577.5PT

Terrible

If you are thinking of selling a property and Goadsby are the last estate agent on the face of the planet, you would probably be better off placing an advert in the window of your local newsagent.

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Estate Agent Information

Goadsby

The Goadsby Group has specialist teams covering all aspects of residential and commercial business, including Sales, Lettings, New Homes, Homes of Distinction, Land, Mortgage Services, Business Space, Retail, Hotels and Leisure, Investment Consultancy, Special Projects, Survey and Valuation, Building Consultancy, Town Planning, Property Management, Corporate Consultancy, and Public Sector.

Offices / Branches

Services

  • Sales
  • Lettings
  • Surveys

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