Freshwater Property Management
based on 46 ratings. This website contains 45 user reviews of Freshwater Property Management.
Agent Information
Freshwater Property Management
Description of Freshwater Property Management is currently unavailable.
Offices / Branches
Freshwater Property Management has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Freshwater Property Management, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews (Page 2 of 2)
-
by 'pindsey' 26/7/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Me and my fellow leaseholders are currently trying to buy the freehold from them... Has anyone ever been successful in doing this before??
Was this review helpful? Yes
-
by 'SP' 30/5/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? No
I'm so glad to have found this group. I have received such awful service over the last 3 years that I can't even begin to list them out.
What I'd like to do is spend some time talking with someone from Freshwater to help them improve their service, rather than slag them off.
Was this review helpful? Yes
-
by 'Laxmi' 15/1/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
We are in the process of extending our lease with Freshwater/Daejan Properties. Our victorian house has been converted into 2 flats. In 2002 Daejan charged the ground floor flat a premium of
Was this review helpful? Yes
-
by 'enough1' 10/1/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I have a problem with the sky satelite feed into my flat. Freshwater have put up every obstacle to actualy do something about it. My partner called them about the loss of signal yet again and she heard in the background "tell her husband to stop f***** messing with it". What a wonderful caring company - NOT.
Was this review helpful? Yes
-
by 'MG' 23/12/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I wish more people would report what they are going through with this company!!
What about doing some large campaign against them on the web??Was this review helpful? Yes
-
by 'Desire1982' 21/12/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Wow......I feel sorry for all of you Haters of Freshwaters! Fortunate for me I have found since leaving the council that there is something called great service. They have been efficient, polite, professional & for that reason I have continually continued my tenancy with them. Maybe you are the ones with problems!
Was this review helpful? Yes
-
by 'Razor' 27/11/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I am a Leasholder in a complex they own near Marble Arch. My solicitors have also worn me, but i proceeded. Skyrocket Service Charges have a direct negative impact in the property price. We are trying to get rid of them.
Was this review helpful? Yes
-
by 'sue' 19/11/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
They do not respond to letters or phone call, after 3 years of trying to get them to do repairs they still will not do it
Was this review helpful? Yes
-
by 'unhappy' 4/11/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Really couldn't care less about the tenants in the properties they manage. Their only action seems to be to increase rent and ignore your calls. Avoid like the plague.
Was this review helpful? Yes
-
by 'fireman1981' 16/10/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Useless quality of service, we are never consulted about and work that is carried out even when it effects the appearance of our property (came home to find all the front doors had been painted in a sludge brown to name one) overcharged for basic works and insurance, also charged for work we believe is never carried out, when questioned Freshwater can not discuss 'specifics' about work that has supposedly been carried out but still expect us to pay for it none the less.
Any one who can advise me on how to get these poeople out so myself and my neighbours can manage our property our selves would be very gratefully recieved.
Was this review helpful? Yes
-
by 'bob' 14/9/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Just a total waste of time, sky high lease renewals, ludicrous maintainance ans insurance charges. Manage yor own property and put these crooks out of business for good!
Was this review helpful? Yes
-
by 'TG' 4/9/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Dear Fellow Freshwater haters (I note there seem to be no Freshwater lovers, which is completely understandable)
I own a property in North London where unfortunately Freshwater aka Daejan aka Highdorn are the Freeholder. This ramshackle company know no bounds to their complete lack of professionalism, or contravention of their obligations under the lease. They neither maintain, or manage their properties to any standard whatsoever. It has been years since my building was last spruced up by all acounts and it really shows. They leave dangerous wiring exposed, leave large falls into basement... (read more)
Was this review helpful? Yes
-
by 'gg' 21/7/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
They have not fixed the lift in our block for more than a year, building lights never repaired in months had to climb the stairs in pitch dark.
They have no work ethics at all.Was this review helpful? Yes
-
by 'Sterntaler' 29/12/2008
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? No
Freshwater are the rudest, most unprofessional agent I have ever come across. they are unresponsive to any problems, such as plumbing, repair work or other 'services' we pay them for and on top of it, the service charges have sly rocketed since I moved into my property 3 years ago. I was warned by my solicitors that they have a bd reputation, but didn't listen - I wish I had!
Was this review helpful? Yes
-
by 'ray ellis' 29/11/2008
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Freshwater are racist, have taken no action against a resident who has committed race hate crimes, and victimise the complaints instead. Even the police and MP acknowledge this problem.
They also discriminate against the disabled by not allowing vehicles to park outside their flats to pick up people with mobility problems.
Was this review helpful? Yes
-
by 'Anne' 27/11/2008
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I am a property owner/leaseholder/tenant in a large 18 story high rise managed by Freshwater. Building exterior and interior common parts not painted or repaired for over 25 years. Single pane windows no insulation and Service charges skyrocketing year on year. Freshwater office staff rude on telephone. I feel sorry for the older, long time residents in this building - many are unable to pay the huge increases in service charges. When, as a new owner, you ring the office, identify yourself and ask what the service charges were for the previous year you are told
" your solicitor can find that out, I can't tell you". Professional-NO. Apparently Freshwater, who are a subsidiary of Metropolitan think they are running a rental building and we leaseholders should keep quiet and put up with any poor level of service and keep on paying whatever they decide to charge- with no accountability needed.Was this review helpful? Yes
 overcharged for basic works and insurance, also charged for work we believe is never carried out, when questioned Freshwater can not discuss 'specifics' about work that has supposedly been carried out but still expect us to pay for it none the less. I dont use this word lightly but SCUM springs to mind. Any one who can advise me on how to get these poeople out so myself and my neighbours can manage our property our selves would be very gratefully recieved.
[[EDIT ORIGINAL END]]
Useless quality of service, we are never consulted about and work that is carried out even when it effects the appearance of our property (came home to find all the front doors had been painted in a sludge brown to name one) overcharged for basic works and insurance, also charged for work we believe is never carried out, when questioned Freshwater can not discuss 'specifics' about work that has supposedly been carried out but still expect us to pay for it none the less.
Any one who can advise me on how to get these poeople out so myself and my neighbours can manage our property our selves would be very gratefully recieved./&display=popup&link=http://www.allagents.co.uk/review/3200/&redirect_uri=http://www.allagents.co.uk/review/3200/ "Share on your Facebook Wall"){kind=logo}
I own a property in North London where unfortunately Freshwater aka Daejan aka Highdorn are the Freeholder. This ramshackle company know no bounds to their complete lack of professionalism, or contravention of their obligations under the lease. They neither maintain, or manage their properties to any standard whatsoever. It has been years since my building was last spruced up by all acounts and it really shows. They leave dangerous wiring exposed, leave large falls into basement stairwells unguarded, do not replace light bulbs, do not irradicate vermin, etc, etc. The list goes on.
Myself and some of the other owners in this block are in the process of trying to obtain the right to manage the property, which will remove Freshwater from all dealings, and allow us to manage and maintain the property ourselves. I also hope that it will allow us to source and pay for our own buildings insurance as we are clearly getting fleeced on this issue as another person has written. The longterm view once we acquire RTM is to ultimately buy the freehold and get rid of Freshwater altogether.
For any prospective tenants, leaseholders, landlords etc looking at a property where Freshwater or any other the associated companies is involved, I would seriously recommend that you don't go there. These people are a bunch of crooks and thieves./&display=popup&link=http://www.allagents.co.uk/review/2893/&redirect_uri=http://www.allagents.co.uk/review/2893/ "Share on your Facebook Wall"){kind=logo}
