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Foxtons, Londons Estate Agent

Foxtons

Agent rating: 3.6 out of 5.0 based on 684 ratings. This website contains 678 user reviews of Foxtons.

Offices / Branches


 

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  • Sales (as a Vendor)181
  • Sales (as a Buyer)68
  • Sales (Prospective customer)41

  • Lettings (as a Landlord)78
  • Lettings (as a Tenant)266
  • Lettings (Prospective customer)42
  • Repair/Property Management1

  • They manage our building2
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing1

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This firm is ranked 1165 out of 12740 in the UK

Overall Customer Rating

3.56 out of 5.00

  • 445 recommend
  • 239 disapprove

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Agent Information

We embrace change and are constantly challenging tradition because we have a strong desire to improve the way our industry operates. We do business differently to give you the edge.

Foxtons has not joined our 'transparent agent' scheme yet.

"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
 
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Foxtons, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews  (Page 1 of 23)

Page last updated on: 27-Nov-2014 11:45:23

  1. A 5-star review by 'Graham Monaghan' 26/11/2014

    Branch:
    166 Vauxhall Bridge Road, (Pimlico & Westminster) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Charlie Smith
    Postcode
    SW4
    Sold Price
    £425000
    Experience:
    Would you use the agent again? Yes
     
    Charlie Smith

    Charlie at the Pimlico office was an excellent negotiator for our property search. He showed us plenty of flats in a variety of areas, worked really hard for us in securing the property and then kept us informed throughout the whole process of the progress. A pleasure to work with.

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  2. A 5-star review by 'Robin' 26/11/2014

    Branch:
    44-46 Kings Road (Chelsea) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Laura McGowan
    Postcode
    SW3
    Experience:
    Would you use the agent again? Yes
     
    Laura McGowan

    I recently completed on a property and would just like to say that the agent involved in the purchase (and viewings prior to it) - Laura McGowan - was excellent. She was at all times professional, attentive and was skillfully able to identify my needs and match them to suitable properties. Laura is a credit to Foxtons.

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  3. A 5-star review by 'Mrs D' 25/11/2014

    Branch:
    26 Westow Hill (Crystal Palace) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    , Aliyah Bahar
    Postcode
    SE25
    Sold Price
    £222000
    Experience:
    Would you use the agent again? Yes
     
    Aliyah Bahar

    We sold our flat with Foxtons back in April 2014. They provided a really professional service and were the best agents for the job as it turned out. They got us a good sale and I would definitely recommend them. They got us a sale where other agents selling other flats in that same building could not. I would use them again for sure. They brought interested people to view our flat from several branches also, not just the one branch. I was getting viewing calls from multiple branches. We had multiple offers for our flat and we were more than happy with the result. Even though we were selling our flat in SE25 and their branch is in SE19 it was not a problem. In fact I believe we had more offers for our flat because of that. Foxtons told us they have a large client base when they first consulted with us and it seems that is true and they really helped us achieve the sale our property we needed. Good job Foxtons.

    Comments on the Agents fees

    “I WOULD USE FOXTONS AGAIN FOR SURE. THEY HAVE A GOOD CLIENT BASE TO GET THAT SALE OTHER CAN\'T GET.”


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  4. A 5-star review by 'Alessia P.' 25/11/2014

    Branch:
    26 Westow Hill (Crystal Palace) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Jeremy Griffiths
    Postcode
    CR7
    Experience:
    Would you use the agent again? Yes
     
    Jeremy Griffiths

    I recently purchased a flat in South London through Foxtons.
    My experience was very positive.
    First of all, the agent who helped me - Mr. Jeremy Griffiths - always answered/returned my calls and has been extremely helpful in providing answers and clarifications to my doubts. He has been the most dedicated agent I worked with and I can definitely say that I managed to get a flat only thanks to his persistence in looking for properties that could meet my expectations.
    On top of that, his help was crucial in recognising and solvin a solicitor issue that arose along the way and that could have delayed or potentially interrupted the negotiations.
    I would definitely recommend his service to anyone!

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  5. A 5-star review by 'new2crouchend' 24/11/2014

    Branch:
    3-5 Crouch End Hill (Crouch End) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Imogen Harrison-Broadley, vikki broad
    Postcode
    N8
    Sold Price
    £535000
    Experience:
    Would you use the agent again? Yes
     
    Imogen Harrison-Broadleyvikki broad

    I bought a property through Foxtons Couch End. Imogen and Vikki were very professional in every aspect and my questions were answered promptly and thoroughly. They worked hard between me and the vendor to negotiate the price. Imogen assisted me also in finding a good solicitor who turned out to be equally professional, prompt and thorough. She even went as far as finding me an electricitian which is beyond her usual duty as an estate agent.

    I went to quite a few estate agents around Crouch End and I can say that Foxtons were most professional of them all. I will surely be using them in the future when it is time for me to upgrade.

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  6. A 5-star review by 'Jack Murphy' 22/11/2014

    Branch:
    3-5 Crouch End Hill (Crouch End) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    vikki broad, Imogen Harrison-Broadley
    Postcode
    N7
    Sold Price
    £695000
    Experience:
    Would you use the agent again? Yes
     
    vikki broadImogen Harrison-Broadley

    Both Imogen and Vikki were exemplary in each stage of what became a pretty long winded sell. I was a first time seller, so where a little patience and calm was required, they were extremely helpful. They never became tired during what was, through no fault of theirs at all, quite a complicated and difficult period of time.

    Even after a reduction, we achieved a higher price than I had imagined and therefore the ROI can be seen as a success. Both girls represented Foxtons as the most thorough and rigorous on the ground marketers in the country, but with a smile and a friendly way. This is rare. I would recommend the branch and particularly the individuals to anyone wishing to sell in North London.

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  7. A 5-star review by 'Aaqil Ahmed' 19/11/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Vendor)
    Staff Member
    Shaun Bailey
    Postcode
    Ha1
    Sold Price
    £600000
    Experience:
    Would you use the agent again? Yes
     
    Shaun Bailey

    I was absolutely delighted with the service from Shaun and the team in Harrow. They kept me updated always and remained calm at times when it would have been easy to get in a flap. Our sale fell through and within a day or two they had resold it, the entrepreneurship shown was very commendable. When my personal circumstances changed and I wobbled for 24 hours, Shaun was very understanding and ensured everything stayed on track.

    Comments on the Agents fees

    “I GOT A 0% BRANCH OPENING DEAL SO CAN\'T COMPLAIN....”


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  8. A 5-star review by 'Matthew Green' 17/11/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Vendor)
    Staff Member
    Shaun Bailey
    Postcode
    HA1
    Sold Price
    £563000
    Experience:
    Would you use the agent again? Yes
     
    Shaun Bailey

    From the moment I met Shaun in January/February 2014 he was instantly likeable, professional, knowledgeable and I had great confidence that he would deliver the best possible result in the same of my house. Following a open house where 37 vetted buyers attended we receive 11 offers, he managed a second round of bids and we accepted one of several offers over asking price. Shaun did a good job of managing me and managing the buyer. Unfortunately for various reasons we pulled out of the sale prior to exchange. Whilst frustrating on many fronts, Shaun remained professional and represented my best interests throughout. 6 months later we decided to sell and we immediately called Shaun to market the property. After another successful open house we received 6 offers, followed by second round bids and we accepted a cash offer of £567k (asking price £549k). A fantastic result that I know wouldn't have been possibly via any other agent in the area. I would recommend Shaun and his team to anyone wanting to sell their house in the area.

    Comments on the Agents fees

    “FOXTONS FEES ARE CONSIDERABLY HIGHER THAN OTHER AGENTS BUT SO ARE THE HOUSE PRICES ACHIEVED.”


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  9. A 5-star review by 'Trevor Cogan' 11/11/2014

    Branch:
    33-35 Bridge Street (Pinner) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Keri Stanley, James Murdoch
    Postcode
    HA2
    Sold Price
    £351000
    Experience:
    Would you use the agent again? Yes
     
    Keri StanleyJames Murdoch

    Keri was a real driver at all parts of the process and kept me very well informed at the progress of the deal. Even though some of the lack of progress was out of our control, she kept the pressure on to make sure we were moving forward. She was very professional, very presentable, very pleasant and a credit to her branch, company and profession.

    Comments on the Agents fees

    “I HAVE NO COMPLAINT AS THEY WERE DOING A ZERO PERCENT DEAL ON THE SALE DUE TO A PROMOTIONAL OFFER ON THE OPENING OF THE NEW HARROW OFFICE.”


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  10. A 5-star review by 'Karina' 6/11/2014

    Branch:
    90 Notting Hill Gate (Notting Hill) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jose Bailao
    Postcode
    W2
    Rent PCM
    £1
    Experience:
    Would you use the agent again? Yes
     
    Jose Bailao

    Jose Bailao helped me find my current home, which I enjoy a lot.

    He made me acknowledged quickly with the area and gave a few useful advices. Was also patient and consistent with the search. We managed to find a perfect apartment within my budget.

    Jose fitted around my schedule and came on a couple of occasions at awkward times off his working hours to show the properties. He also made an effort and met me early in the morning to give away the keys to my new home.

    Very nice and friendly person to deal with. Would definitely recommend using his service to anyone who is looking for an apartment in this area.

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  1. A 5-star review by 'Good Sale!' 4/11/2014

    Branch:
    20-24 York Street (Twickenham) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Greg Boxer
    Postcode
    TW7
    Experience:
    Would you use the agent again? Yes
     
    Greg Boxer

    Foxtons have now sold more than one property for us over the years and also let our apartment successfully over many years.
    Greg Boxer has been on the ball during the whole process of our latest sale, introducing our buyer and maintaining confidence and good humour throughout. Negotiating a very good sale price too. A great service and thanks for your perseverance and professionalism. Well done!

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  2. A 5-star review by 'David Hewitt' 2/11/2014

    Branch:
    326-328 Creek Rd (Greenwich) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Divyesh Bhanderi, Jordan Charles Jones
    Postcode
    SE8
    Rent PCM
    £2300
    Experience:
    Would you use the agent again? Yes
     
    Divyesh BhanderiJordan Charles Jones

    Having had an unsatisfactory experience with another agent in the area, I called without appointment at Foxtons Greenwich on a Saturday morning and met Divresh Bhanderi to discuss rental of my property. By Saturday evening the paperwork was done, Divresh had visited the property and we had had two viewings arranged and accompanied by Jordan Charles Jones. There was another viewing on Sunday. I was travelling Monday and Tuesday and was unable to have another viewing until Tuesday evening. Jordan arranged a further viewing on Wednesday lunchtime following which a rental was agreed at an excellent rate. The paperwork was completed easily online that afternoon. On Thursday morning Divresh called to advise that deposit and one months rent had been paid. This was impressive performance by any standards. Throughout Divresh and Jordan were very committed, professional and charming. All my calls were returned promptly and I could not have wished for better service . They both exceeded all my expectations.

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  3. A 5-star review by 'Patrik Aghabeh' 2/11/2014

    Branch:
    355 - 357 Upper Street (Islington) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Patrik Agh abet
    Postcode
    N7
    Sold Price
    £575000
    Experience:
    Would you use the agent again? Yes
     
    Patrik Agh abet

    The search for our London flat was a long one. During the 5 months of coming up to London I met many estate agents. The one person who I would like to thank is Patrik Aghabeh of Foxtons in Islington. He was professional in his approach always well mannered and was at hand through emails and his mobile phone. He showed us many properties but always kept a positive approach. Thankfully when we found a property it was Patrik we had the thank. The transition from offer to completion went very smoothly,being kept informed at all times .

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  4. A 5-star review by 'Vanessa Stokes' 1/11/2014

    Branch:
    166 Vauxhall Bridge Road, (Pimlico & Westminster) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Jamie Newson-Love, Simon Maher
    Postcode
    SW1
    Rent PCM
    £1950
    Experience:
    Would you use the agent again? Yes
     
    Jamie Newson-LoveSimon Maher

    You guys are amazing! After two months getting nowhere with another agent, Foxtons let my apartment within 48 hours. That tenant has just vacated and you've found a fixed-term rental for the exact period I required, to move in 3 days later - just long enough for you to take care of the inventory and cleaning.
    I live abroad half the year so it is important to have a management team who can take care of everything. Foxtons do this and more on my behalf.

    Comments on the Agents fees

    “MANAGEMENT FEE SEEMS HIGH, BUT AS AN ABSENTEE LANDLORD I NEED THE FULL SERVICE.”


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  5. A 5-star review by 'rosiehannahd' 31/10/2014

    Branch:
    20-24 York Street (Twickenham) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Alice Carrol
    Postcode
    TW7
    Rent PCM
    £1200
    Experience:
    Would you use the agent again? Yes
     
    Alice Carrol

    Alice was extremely helpful when it came to helping me find a property. She regularly updated me with prospective properties and really took into consideration what I had told her I was looking for. She often showed me multiple properties at once, and really made en effort to work around my busy work schedule. She was really friendly and seemed to genuinely care about finding me a property, making the whole experience very pleasant and stress free. She was great at keeping in contact and updating me with things I needed to do. As a whole, my experience with Foxtons has been great and I think this was mainly down to how well Alice did her job!

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  6. 1
    person found this
    helpful.

    A 5-star review by 'pooyan' 29/10/2014

    Branch:
    27a The Quadrant (Richmond) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    sebastian Lewis
    Postcode
    tw10
    Experience:
    Would you use the agent again? Yes
     
    sebastian Lewis

    I am happy that Sebastian has served me, he is an excellent agent and wish him all the best in his future career

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  7. A 5-star review by 'Jenny' 29/10/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Vendor)
    Staff Member
    Shaun Bailey
    Postcode
    HA1
    Sold Price
    £425000
    Experience:
    Would you use the agent again? Yes
     
    Shaun Bailey

    The service we received from Foxtons was excellent.. From the first contact with Shaun Bailey for the valuation, through to the professionalism of all the agents that conducted viewings of our house. Their hard work contacting prospective buyers was much appreciated and their careful vetting ensured no time wasters. The photographer went the tea mile to get the best possible pictures for the sales brochure.

    The house was under offer in a few weeks.

    Support for both ourselves and the buyers throughout the process helped things to move forward to exchange and completion.

    A good job done with a professional approach. maybe not the cheapest but an excellent service.

    Comments on the Agents fees

    “WE JUST MISSED THE 0% FEES OFFER WHICH WAS A SHAME. THE PERCENTAGE IS RELATIVELY HIGH AND WE WOULD HAVE PREFERRED IT TO BE LESS.”


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  8. A 4-star review by 'M&M' 28/10/2014

    Branch:
    166 Vauxhall Bridge Road, (Pimlico & Westminster) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Kate Phillips
    Postcode
    SW1p
    Sold Price
    £395000
    Experience:
    Would you use the agent again? Yes
     
    Kate Phillips

    I just want to say what a delight Kate is. She is endlessly positive, helpful and energetic. She is on top of all communication with really fast, efficient and effective responses. Even though we were only buying something which was quite small in relation to most of your clients she never once brushed us away or ignored our queries - quite the reverse.
    She is a fabulous asset for Foxtons Pimlico.

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  9. A 5-star review by 'AH' 28/10/2014

    Branch:
    166 Vauxhall Bridge Road, (Pimlico & Westminster) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Sam Dormon
    Postcode
    SW1W
    Sold Price
    £1465000
    Experience:
    Would you use the agent again? Yes
     
    Sam Dormon

    Sam Dormon was great to work with - very professional and always very helpful and polite. I have dealt with a number of estate agents over the years and know full well how an already painful process can be made infinitely worse if you work with someone who is unpleasant / unknowledgeable.

    Sam kept us informed throughout the deal, always offered his thoughts and kept everyone reassured which was a key factor in keeping the transaction smooth until completion.

    Sam has certainly been one of the best agents I've met and, in a number of cases, he went above and beyond - so felt it was fair to offer this feedback online to help people looking for a good, reliable agent.

    Comments on the Agents fees

    “AS A PURCHASER, I DID NOT PAY ANY FEES TO THE AGENT SO CANNOT COMMENT.”


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  10. A 5-star review by 'Nina L.' 27/10/2014

    Branch:
    90 Notting Hill Gate (Notting Hill) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jose Balaio
    Postcode
    W11
    Rent PCM
    £1
    Experience:
    Would you use the agent again? Yes
     
    Jose Balaio

    I had a great experience with Jose, my best agent experience by far.

    He was incredibly helpful from the start giving me advise on how to best structure my referencing and search. He had three matching properties to show me, but I only got to see the first one, as I made my decision within 6 seconds (and still haven't regretted it). He was equally helpful after the closing, organising additional viewings and helping me measure everything out before ordering some furniture in advance.

    Before the move in, he inspected the property twice to make sure the cleaners have done their job well and that everything was working properly. He organised an electrician to come the next day and fix a couple lighting issue and instructed me to flag up a couple additional issues to the management team.

    His service was excellent on all levels throughout, and I will certainly recommend him to my friends and hopefully work with him again.

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  1. A 5-star review by 'Milagros Vacas Billings' 26/10/2014

    Branch:
    326-328 Creek Rd (Greenwich) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Paul Halson
    Postcode
    SE8
    Rent PCM
    £1565
    Experience:
    Would you use the agent again? Yes
     
    Paul Halson

    I would like to take this opportunity to thank Paul Halson who helped me find the perfect flat! I contacted Paul in July and advised of my situation (Which at the time was very stressful for me). I was unable to view any flats in person (as I was away with work) and gave Paul some very specific requirements as to what I was looking for. Paul kept in touch with me regularly and sent me through potential options. I put my trust in Paul and believed he would find the right place for me. When he did and I viewed it after putting down all the deposit I was blown away! His professionalism is second to known and his desire for customer satisfaction is extremely evident in the way he works. You have a highly valuable member of staff in Paul and I would recommend him to anyone who was looking for a flat. For me this is an OUTSTANDING example of customer service! Thanks Paul you are a GEM! :)

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  2. A 5-star review by 'Donna Blackmore' 26/10/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Vendor)
    Staff Member
    Shaun Bailey, Hexin He
    Postcode
    HA1
    Sold Price
    £202000
    Experience:
    Would you use the agent again? Yes
     
    Shaun BaileyHexin He

    Very professional service from Shaun Bailey and the majority of his team. While Foxton's charge more than many of the other agents in the area, all viewings were accompanied & there was good communication throughout the process of selling & negotiation. Would especially like to thank Shaun & Hex for all their endavours.

    Comments on the Agents fees

    “PRICEY COMPARED TO OTHERS - BUT AT THE END OF THE DAY THEY NEGOTIATED A GOOD DEAL!”


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  3. A 5-star review by 'Loredan and Ioana' 23/10/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Laura Jull
    Postcode
    HA1
    Rent PCM
    £1420
    Experience:
    Would you use the agent again? Yes
     
    Laura Jull

    Laura is a great person, very kind and helpful! She talk with us, call us and she answer to all our questions! We recomand her with all our heart!

    Comments on the Agents fees

    “SHE DO THE BEST FOR US! GREAT STUFF!”


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  4. A 5-star review by 'Andy Harrington' 22/10/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Vendor)
    Staff Member
    Shaun Bailey, Sophia Rawlings
    Postcode
    HA02
    Sold Price
    £715000
    Experience:
    Would you use the agent again? Yes
     
    Shaun BaileySophia Rawlings

    Shaun and Sophia were very helpful with the selling and buying of our new prosperity. They kept us informed throughout the process and were a pleasure to deal with

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  5. A 5-star review by 'Mrs Shah' 22/10/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Vendor)
    Staff Member
    No staff selected.
    Postcode
    HA3
    Experience:
    Would you use the agent again? Yes
    Upload a reviwer profile image

    ‘We felt that from the point of valuation we were in for a professional service and decided to instruct Foxtons to market our property, Foxtons Harrow achieved our full asking price in a very short timeframe and handled the sales process very well. Overall we are very pleased and would have no hesitation in recommending Shaun and his team at the Harrow office’

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  6. A 5-star review by 'Maneesh and Mauli' 22/10/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Vendor)
    Staff Member
    James Murdock
    Postcode
    HA2
    Sold Price
    £399950
    Experience:
    Would you use the agent again? Yes
     
    James Murdock

    We contacted Foxtons Harrow branch in May 14 to sell our property as the branch was offering a 0% sales fee as a promotion at that time.

    We were promptly contacted by James who was the assigned sales manager for our property. He booked the appointment with us to come and do the valuation of our property and came on the agreed date / time.

    James was very through, professional, helpful which helped us make our decision. The valuation done by James was realistic (and above our expectation). Once we decided to go with Foxtons, James handled all the paperwork, arrangements for photographer,... (read more)

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  7. A 5-star review by 'Bob Charles' 20/10/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Vendor)
    Staff Member
    Shaun Bailey
    Postcode
    HA1
    Sold Price
    £499950
    Experience:
    Would you use the agent again? Yes
     
    Shaun Bailey

    TO WHOM IT MAY CONCERN

    I first met Shaun from Foxtons when he visited me at my home. His manner, enthusiasm and knowledge impressed me although I was sceptical of his claims to be able to sell my house. I had previously had the house on the market for 6 months and did not get a viewing. Consequently, I had developed a dim view of estate agents, who, for me, were glad to have the business but did not seem to want to work too hard at actually selling the property.

    By contrast, Foxtons had someone around to my property within a few days. Although that did not result in a sale, i was... (read more)

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  8. A 5-star review by '2.4 Family' 20/10/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Vendor)
    Staff Member
    Shaun Bailey
    Postcode
    HA0
    Sold Price
    £275000
    Experience:
    Would you use the agent again? Yes
     
    Shaun Bailey

    We have a young family and we found Shaun's support invaluable, responsive, attentive and a major part in keeping the momentum in purchasing our new property and selling our old property.

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  9. A 5-star review by 'AK40520' 20/10/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Buyer)
    Staff Member
    Sophia Carrington
    Postcode
    HA2
    Sold Price
    £215000
    Experience:
    Would you use the agent again? Yes
     
    Sophia Carrington

    I am very happy with the level of service and attention I have received from Sophia. Even on the day of the viewing (it was a Good Friday), she responded quickly and managed to show me the flat, even though she was the only agent from the Harrow branch working on that day and they had many viewings scheduled in advance. The purchase took about 6 months (solicitors' delays) but Sophia was in contact throughout the process and provided me with regular updates. She has been very efficient, understanding, patient and friendly. All the necessary documents and keys were sent and exchanged very promptly and without mistakes. If I am in position to buy another property at some point in the future or sell the flat I have just bought, I will definitely come to her first.

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  10. A 5-star review by 'Hadi' 18/10/2014

    Branch:
    321 Station Rd (Harrow) (Middlesex)
    Services:
    Sales (as a Vendor)
    Staff Member
    Sophia Carrington, Shaun Bailey
    Postcode
    HA37
    Sold Price
    £2370000
    Experience:
    Would you use the agent again? Yes
     
    Sophia CarringtonShaun Bailey

    The agent know my lack of experience in the field and knew exactly my needs and gave me the right support during the process. It was the most difficult experience in my life as I was selling and buying at the same time it would not happen without Foxton
    The most important point the agent kept good contact and always returned my call I never had to chase and was giving the information required .
    I also want to mention that the agent Sophia was very polite and helpful and patient , she clearly love her job .she get the job done
    And also the same impression we had from other employees in the office .
    I really want to say thank you

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