Forrest Property Services

Customer Reviews

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1. 

   A 1-star review by 'JOKERS' 28/10/2011

   Branch:

   12 The Square Ralph's Ride Harmanswater

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   I have never had to deal with such an unprofessional, shoddy agency such as Forrest before. Everything is unorganised from their "broom cupboard" of an office to the way they try and deal with you on the phone if god forbid you ever have a problem with the property you have rented from them. Then there is the matter of their extortionate fees (£100) for a tenancy renewal which they ask for after just 6 months of moving in to a rented property and their shocking Tenancy Agreement with clauses that according to a solicitor would be laughed out of court if they tried it on. Be wary of their £3.50 charges per day for any late payments along with charging £20.00 for sending you a letter with this garbage written on it. In short, they will rip you off at any given opportunity and they turn a blind eye to anything of importance unless it has a £ sign in front of it.

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2. 

   A 5-star review by 'Perekimi Kierribo' 6/1/2011

   Branch:

   12 The Square Ralph's Ride Harmanswater

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   After I booked my appointment I did a thing where I viewed 2 of the accommodations that I liked and the woman was quite nice and one was already furnished, not too sure about the other one though.

   I moved in in October 2010 and Everything is going well I pay my rent obviously by direct debit and have no problems, why are people posting bad reviews?

   Forrest is really helpful and always on hand 2 help me which is really good. also their website has pictures of all the properties which led me my decision when I started renting

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3. 

   A 1-star review by 'rippedofftenantandfedup' 29/6/2010

   Branch:

   12 The Square Ralph's Ride Harmanswater

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   All they know how to do is threaten you with legal action all the time. Every comment I have read here testifies to that. If you are a landlord, read these comments, your tenants will be mistreated! If you are a prospective tenant, don't pay them one pence, run as quickly as you can through that door and don't look back. Your bank account will thank you!

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4. 

   A 1-star review by 'NOYB' 22/1/2009

   Branch:

   12 The Square Ralph's Ride Harmanswater

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Rip off rip off rip off!!!!!! That's all I have to say. They rip you off when you no longer are their tenants. AVOID AVOID AVOID. A one star rating is too good for them, can there be negative stars? Because they can wait for up to 6 years to charge you for damages, they do just that! Thank goodness the DPS came in and changed all that. I would never recommend them to anyone that I care about. I would not even recommend them to my worst enemy.

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5. 

   A 5-star review by 'Happyaslarry' 1/10/2008

   Branch:

   12 The Square Ralph's Ride Harmanswater

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I have rented 3 properties through these guys over the last 5 years and the are awsome. They are proffessional, friendly and flexible. I guess I never had any bad dealings with them because I treated them with respect and they treated me with respect in return. I think they do a great job and would not hesitate to recommend them to anyone - well done girls keep up the good work!!!

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6. 

   A 1-star review by 'Deanbacmore' 5/9/2008

   Branch:

   12 The Square Ralph's Ride Harmanswater

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Terrible from staff to ownership.

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7. 

   A 1-star review by 'disgusted08' 5/9/2008

   Branch:

   12 The Square Ralph's Ride Harmanswater

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   OMG, this estate agent doesn't even deserve 1 star. Not only was the property NOT secure when we moved in (we couldn't lock back door, and the front door could be pushed open) they did nothing about it for nearly a week. They had been constantly rude, calling us names, for example, when we we're planning to leave and rent elsewhere, they called us 'council estate, housing benefit tenants'. This was completely un called for, and they are not proffessional in any way! They don't know what they're doing, and obviously dont know how to communicate without being rude/nasty.

   We waited 4 months for the return of our deposit, and only got it back because we claimed through the DPS. They are now saying they're taking us to court for the 60.00 check out fee, but we are not paying as they made me (38 weeks pregnant at the time) stand outside and wait for 2 hours and didn't show, so why should we pay??!

   I hope everyone takes note of the comments and AVOIDS THEM! They are the worst, most rude and unproffessional company I have ever come accross!!!!!!

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8. 

   A 1-star review by 'Shockedclient' 13/7/2008

   Branch:

   12 The Square Ralph's Ride Harmanswater

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? No

   This small, not well known company is more than happy to offer good customer relations on the phone but as soon as you pay them any money this soon changes to a dreadful attitude of not caring or respecting you, we've been treated like dirt and it seemed like their rude manager Becky has no professionalism or any sense of customer service skills acting the same as her staff which were also rude and unhelpful, we were shocked to be treated like this and will never ever do business with a company who's based in a dodgy, dirty little office which has no look of professionalism that also applies to its website. We pulled out in the last moment with the feeling of how many others did they treat like this-taking their money and then showing the real face. Have a feeling that's how they make their money!

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9. 

   A 1-star review by 'casper' 4/3/2008

   Branch:

   12 The Square Ralph's Ride Harmanswater

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Forrest Property Services offer an extremely poor level of service. I used to be a tenant with them and had problems regarding the maintainance of the property (none was done). There were also problems with bills, they also sent out letters which they claimed to be bills. I have had problems getting back my deposit because of their bias in favour the landlord, who coincidentally(!) is the owner of Forrest Property Services.

   To save having any problems, stay well clear of this company!!!

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10. 

    A 1-star review by 'srbm' 19/2/2008

    Branch:

    12 The Square Ralph's Ride Harmanswater

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? No

    I agree with Saumagne, it would appear I was also a tenant at the same address as the problems discussed seem all too familar. I would avoid them like the plague. They are the most unscrupulous letting agency I know of.

    I moved out 4 months ago and am still fighting to get my deposit back (through small claims). One of the employees, Becky, likes to threaten you and harasses tenants. Just a visit to their office in Bracknell will show you just how unprofessional they are!

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1. 

   A 1-star review by 'Saumagne' 2/11/2007

   Branch:

   12 The Square Ralph's Ride Harmanswater

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Even one star is far too generous for these thugs.

   Despite advertising that Forrest Property Services rent out luxury apartments at reasonable prices, and while on the surface the flats do look decent, it doesn't take long to figure out you've been had. Mushrooms, rising damp, broken and loose tiles, leaking, or should I say gushing ceilings, for which they were never in a hurry or, dare I say, interested in remedying.

   The front entrance is hazardous because of the broken patio tiles and rubbish all over the place, the communal garden is more like a communal forest and local tip. Their... (read more)
   

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