Fine & Country
based on 56 ratings. This website contains 55 user reviews of Fine & Country.
Agent Information
Fine & Country
Breaking new ground, Fine & Country is rapidly becoming known for its unique blend of intelligent and creative marketing coupled with a professional approach to the sale of individual and country property.
Offices / Branches
- - 50 Fore Street, Bovey Tracey,
- Aberdeen - 97 Stricklandgate, Ab Kettleby,
- Birmingham - 11 Station Road, Solihull,
- Canterbury - 32 St Margarets St, Ab Kettleby,
- Hemel Hempstead - 130 High Street, Berkhamsted,
- Leamington Spa - 158 The Parade, Warwickshire
- Portsmouth - 141 Havant Road Drayton, Hampshire
- Rugby - 5 Regent Street, Warwickshire
- Southampton - 15 Southgate Street, Winchester,
- Southampton - Quay Road, Lymington,
- St Neots - 4-6 Market Square, Cambridgeshire
- Walsall - 1a Bore Street, Lichfield,
- View All Branches
- Update Agent details
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Customer Reviews (Page 0 of 2)
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by 'Ella Heather' 23/5/2012
- Branch:
- 4-6 Market Square
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
We've been looking for a property for months and have been speaking to lots and lots of different agents in the area and Sue has been by far and away the most helpful person we have dealt with! She has sent us very relevant properties and listened to what we are looking for when a lot of others send through anything with the right number of bedrooms! Sue has also called whenever something new that is the kind of thing we're looking for comes on the market and always touches base later to see what out thoughts are. We've done several viewings through Fine and Country now and will continue to use them until we find a property.
Was this review helpful? Yes
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by 'DJ' 14/5/2012
- Branch:
- 32 St Margarets St
- Services:
- Experience:
- Would you use the agent again? Yes
Fantastic service. From start to finish the service supplied was absolutely perfect. We were kept informed on each and every detail of how the marketing was progressing and following the numerous viewings we were advised exactly what the potential buyers thought of the property.
Aftet accepting the sale offer we were again kept informed at all stages and given advice on how to resond to certain questions raised.
The best agent I've ever used by far.Was this review helpful? Yes
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by 'Vikki Done' 8/5/2012
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Fine and Country were pro active from the moment they took my property on to sell. It had already been on with two other agents over the previous 18 months without a successful sale. Within a couple of weeks of having the property advertised in their window, newspaper and internet they had a potential buyer that they had specifically matched to my property. I cannot fault the quality of service and the attention they gave to my sale. I can highly recommend them if you want a professional, courteous and above all positive end result. Thank you.
Was this review helpful? Yes
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by 'Collins' 16/4/2012
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Vendor)
- Staff Member
- Julie Jackson
- Experience:
- Would you use the agent again? Yes
We first selected Fine & Country for their excellent, very innovative, high quality marketing but they went well beyond this. They were extremely hard working and proactive at securing viewings - quite a lot of clients came from outside the usual catchment area, and they worked hard at targeting the right buyer profile. The lead agent Paul Harris made special effort for all key staff (Julie Jackson, Sue Gibson, and Richard Carpenter) to come in and familiarise with the property before the viewings. The house had been on the market for 3 months with another agent Cheffins with only ONE... (read more)
Was this review helpful? Yes
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by 'Chris Parker' 26/3/2012
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Buyer)
- Staff Member
- Sue Gibson
- Experience:
- Would you use the agent again? Yes
Sue listened to what we wanted and provided potential purchases which met the brief. We were provided with pre marketing info.
The agency also provided good reps for viewing.
A happy optimistic manner also helped.
The feeder agency,Kevin Thomas of Thomas Morris provided the necessary local knowledge and handled negotiations in a friendly yet businesss like manner.Was this review helpful? Yes
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1
person found
this helpful.
by 'Lisa boros' 29/2/2012
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Vendor)
- Staff Member
- Sue Gibson Paul Harris
- Experience:
- Would you use the agent again? Yes
Having previously sold a property for us in the past, my husband and I decided to use Fine & Country again to market our current home.
We had several agents out to discuss price and marketing options that specialise in property over the value of 2m, and despite that fact that we had previously dealt with Fine & Country we kept an open mind and wanted to see if another agent may in fact be a more suitable to market and sell our home.
It didn't take too long for our minds to be made up. This isn't a forum for discussing the other agents failings, but lets just say for the outset... (read more)
Was this review helpful? Yes
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by 'A J Gibbons' 23/2/2012
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
When I saw the property was listed with Fine & Country St Neots I remember thinking 'oh good' because I had dealt with them before and out of 3 estate agents I had explored buying properties with, they had been the best.
I did not feel rushed in making decisions over the property but importantly found Mr Bradbury easy to get hold of, prompt in getting back to me and clear in answering my questions. He kept me informed of developments and although acting in his sellers interests, I felt he was straightforward and even handed. There were some difficult moments in the sale as the property had some damp issues. However, Mr Bradbury guided me through this and helped ease the stress with a relaxed, respectful and professional style.
I am very happy in my new home and would highly recommend Fine and Country of St Neots to buy a house from.Was this review helpful? Yes
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1
person found
this helpful.
by 'John Dunaway' 15/2/2012
- Branch:
- 141 Havant Road Drayton
- Services:
- Sales (as a Vendor)
- Staff Member
- Hilary Landey Colin Shairp
- Experience:
- Would you use the agent again? Yes
It's February, cold, miserable and the market is 'rubbish' according to the media. But thanks to Fine & Country our house is under offer! They have worked incredibly hard to promote our house and have generated more viewings and offers in the dark winter months than our previous 2 agents during peak season. Please try these nice people, they will change your perception of estate agents!
Was this review helpful? Yes
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by 'Richard' 13/2/2012
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
The team lead by Dafydd Hardy were both personable and attentive. They helped get necessary information from the seller, even though he was abroad. they also facilitated a lengthy and thorough inspection of the property.
whilst, we did not buy the property, I would recommend Fine and Country as one of the best UK agencies wwe have had to deal with.Was this review helpful? Yes
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by 'M Francis' 11/2/2012
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Buyer)
- Staff Member
- Sue Gibson Paul Harris
- Experience:
- Would you use the agent again? Yes
We are very happy with these agents. Our relationship spans a year of looking with a fine toothed comb and Sue Gibson was always cheerful, attentive and patient during our search. She strove to try and meet our requirements every step of the way. Paul Harris played an intrinsic part in tricky negotiations and we are on the brink of exchanging now. We'd also like to thank Julie and Richard for their impeccable telephone assistance! If we had a property to sell in the area we would unhesitatingly appoint them.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Buyer from Cosham' 13/1/2012
- Branch:
- 141 Havant Road Drayton
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We met with Hilary from the Drayton office at our potential new house (now our lovely new home) and she was instantly likeable and personable. As the process progressed toward the purchase we were kept informed and given the names of local organisations that have been a fantastic resource.
We have been so impressed with Fine and Country we have instructed them as agents in the rental of our previous property. I highly recommend using Fine and Country for the Portsmouth areaWas this review helpful? Yes
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by 'Ian Davison' 8/1/2012
- Branch:
- 141 Havant Road Drayton
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Our dealings with all of the team were excellent from the very first visit through to final exchange.
Excellent support from Hilary and Sarah through the frustrations presented by individuals in the legal and banking professions. We moved without a hitch on 20th December just in time for Christmas ;o)
I'd happily use the team again if we choose to move at some point in the future.
Many Thanks Ian
Was this review helpful? Yes
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by 'Steve Newing' 16/12/2011
- Branch:
- 141 Havant Road Drayton
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Particular thanks to Hilary for her professionalism and patience during a protracted, compplicated and occasionally emotional process that eventually saw success despite the best efforts of the legal profession.
Her 'Honest Broker' approach to keeping all appraised of progress served to alleviate potential additional angst generated by conflicting advice from competing solicitors offices blessed with a full understanding of the art of 'manana'.
A pragmatic and realistic service that actually delivers.
Thank you again.Was this review helpful? Yes
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by 'Angie Walker' 7/12/2011
- Branch:
- 141 Havant Road Drayton
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
from the very first viewing the service we have received from Sarah Mitchell has been excellent, She provided us with lots of very useful information to make the move go smoothly, it has been very reassuring having such a professional friendly person to deal with.
Was this review helpful? Yes
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by 'eric richford' 23/11/2011
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Excellent in all areas of the sale from Valuation thro viewings to completion
Was this review helpful? Yes
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1
person found
this helpful.
by 'Mr Martin Lee' 18/11/2011
- Branch:
- 141 Havant Road Drayton
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Fine & Country, Drayton, offered a professional service that was second to none. Particular thanks to Hilary who kept us informed on every viewing and when we did secure a buyer we were given regular updates as to the progress of the sale and her thoroughness meant that every link in the chain were also updated due to the inadequacies of other Agents who weren't as diligent and left their clients chasing for information. For all members of the Fine & Country team at Drayton, it is nice to work with an estate agent who concentrates not only on the sale but puts effort into the "after offer" service; as from a client's perspective this is when the stress really starts.
Was this review helpful? Yes
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1
person found
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by 'Simon Baggott' 10/11/2011
- Branch:
- 141 Havant Road Drayton
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Just purchased a house through Fine and Country. They were fabulous, especially Hilary Landey, who suggested a deal that worked very well for both parties. Hilary was was patient, helpful, knowledgeable, and unflappable when the mortgage company's surveyor threw a bucket full of spanners into the works. True professionals, who are interested not just in getting the offer, but in helping both sides complete the deal as easily as possible.
Was this review helpful? Yes
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by 'Liz McLaughlin' 19/10/2011
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We have, today, Exchanged on the purchase of our new house and wanted to sing the praises of all the team at Fine & Country St Neots. Their excellent service began with Sue Gipson who introduced us to the property and played a vital role in the negotiation and acceptance of our offer. Whilst working for the seller, she did a brilliant job of ensuring our needs were met and that an amicable and fair agreement was achieved. We have subsequently had support from Richard, Paul, Simon and Julie, all of whom have been more than helpful, always polite and friendly, highly professional and courteous and generally exemplary in their activities. Julie has been instrumental in helping us achieve a speedy Exchange and the whole team have been very quick to respond to any query. They have been a delight to deal with and we would not hesitate in recommending them to any prospective seller (we will certainly use them should we move in the future).
Was this review helpful? Yes
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by 'Sue Gipson - St Neots Office' 3/10/2011
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
We dealt with Sue Gipson at St Neots office who was professional and proactive throughout. She understood what we were looking for, was knowledgeable, very patient and never pushy. She and the St Neots Office stood out above all other local agents that we were in contact with. A total 5 Star service.
Was this review helpful? Yes
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by 'mark freeman' 1/8/2011
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
I was trying to buy a property that F&C were selling and found them to be extremely professional, helpful and informed. I would definately recommend them to friends, family and colleagues for sales or purchases.
Was this review helpful? Yes
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by 'Martin' 25/5/2011
- Branch:
- 4-6 Market Square
- Services:
- Surveys
- Experience:
- Would you use the agent again? Yes
Good and attentive service. Good at anticipating what we would like and showing us a range of relevant properties.
Quick to respond to requests for information and follow up. Honest and realistic around pricing and advice on offers etc.
Was this review helpful? Yes
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by 'stuart' 17/5/2011
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
St Neots office very efficient and enjoyed working with them.
Was this review helpful? Yes
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by 'Glen' 24/3/2011
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Very professional, quick to respond and a good team in the office.
Was this review helpful? Yes
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by 'Halhoff' 1/3/2011
- Branch:
- 1a Bore Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Very impressed by service.
Was this review helpful? Yes
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by 'suzyq' 18/1/2011
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We are moving from outside the area and found the local knowledge of the agent very useful.They have gone the extra mile to find us a property when very little new property was coming to the market. Sue in particular has been very helpful.
Was this review helpful? Yes
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by 'KT' 18/1/2011
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I was most impressed with the all round excellent level of service from Fine & Country, St Neots. They were, by far, the best Estate Agent I have ever dealt with and wouldn't hesitate to use them again.
Was this review helpful? Yes
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by 'Brooklands' 1/12/2010
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
First class service with friendly and helpful staff who remained optimistic despite unavoidable setbacks.
Was this review helpful? Yes
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by 'rs' 30/11/2010
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
User 'rs' rated Fine & Country but did not write a review. -
1
person found
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by 'Sharon Munday' 25/11/2010
- Branch:
- 141 Havant Road Drayton
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I had a 5 bedroom executive house and barn formerly on the market with another high-end estate agent that had attracted zero viewings in its critical launch month. Disappointed, I came across Fine & Country, and asked for their frank opinion on the marketing. They pointed out some errors within the static marketing approach so frequently offered. So within two weeks, the Fine & Country had the house remarketed; fresh photography taken; and exciting lifestyle images and descriptors that showed the house living and at its best. I received an offer within two weeks. In this climate, that is impressive. With Fine & Country I found that the service did not stop at offer stage. The conveyance proved to be a longer, more complex process than initially envisaged, but Fine & Country were at hand every step of the way, providing best advice and guidance.
Was this review helpful? Yes
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by 'Michael' 22/11/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I was absolutely delighted with the service by provided by Helen and Sharon from their Plympton Office. I can not recommend them highly enough.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Elizabeth' 21/11/2010
- Branch:
- 4-6 Market Square
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
We have been looking for a property for over a year and Fine & Country are the only agents who still contact us. All the team are helpful, but Sue is excellent, very proactive and has a full understanding of what we are looking for. Viewings are arranged at times that are convenient to us and she won't waste our time on properties that aren't suitable - unlike some other agents!
Was this review helpful? Yes
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by 'laura' 23/5/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Very good. My mummy is now happy in our new home.
Was this review helpful? Yes
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by 'nick' 1/5/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We recently bought a house using the Plympton branch of Fine & Country. The F & C team could not have been more friendly and efficient with each step of the process (including the normal issues encountered) being managed very professionally. The F & C team were very good at proactive communications as well as responding very quickly to any questions asked. It was a bonus to find that all the team members we met are really nice people as well as good at their jobs (as demonstrated by one driving into the wilds of Dartmoor late on a January night to drop off our keys)! Definitely a team to recommend and use again.
Was this review helpful? Yes
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by 'Fiona' 28/4/2010
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I found Fine & Country to be very efficient throughout our very short process; fully aware of what was happening in the chain.
There were some issues over the exchange and all of our house contents were sitting in the removal van with nowhere to go; finally we were given approval by our Vendors to unpack our van without exchanging as the house was vacant.
Within 30 minutes of this welcomed new Fine and Country had arranged for 3 men to assist with the unpacking of the van to speed up the process; all of the expense of this covered by themselves.
Fine service indeed; would definitely recommend!Was this review helpful? Yes
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by 'isobel' 20/4/2010
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
The best way to put it for us was that everything was taken care of. The brochure was practically a work of art! I never once had to chase them for feedback on viewings, they always seemed one step ahead of the game which was a huge relief as I have had very irritating experience with other agents in the past where you have to chase them constantly. When we got an offer they managed it "upwards" pretty skilfully and communication was really excellent right up to exchanging contracts. For possibly the first time over many years of periodically moving house, I felt we had an estate agent who honestly deserved every penny we paid them.
Was this review helpful? Yes
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by '121' 30/3/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
A good experience. The people that came around to value the house had a good knowledge of property prices and how the house could best be marketed - a marked contrast to the other two agents who came round, who seemed to be rather disinterested. Throughout the sales process I was always kept up to date and the team worked very hard to make sure that everything ran smoothly.
Was this review helpful? Yes
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by 'vivienne binns' 7/2/2010
- Branch:
- 158 The Parade
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I chose Fine & Country because they showed more enthusiasum and confidence in the market at a time when other agents I had approached for a valuation were full of doom and gloom. The property was placed in the capable hands of Martin who is based at Leamington Spa. He visited the bungalow to familiarise himself with the layout etc before any viewing and arrived at least 15 minutes ahead of any potential buyers to do the accompanied viewings. These were always carried out in a very professional manner. The for sale board went up on 7th February and to everyones surprise (except mine & Martins) the sale was clinched on 21st February!!
Was this review helpful? Yes
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by 'lisaboros' 5/2/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Like many sellers we initially put our house on the market with a local agent offering a high asking price, low fees and promising a quick sale .
After almost a year on the market and little viewings we contacted Fine and Country, and within 8 weeks moved from our home. They offered not only competitive fees, but suggested a realistic asking price, and within days had more viewings and interest than we had had in a year.
They are by far the keenest and most professional agents in the area The staff's knowledge on our home was outstanding, regardless of which branch were contacted.... (read more)
Was this review helpful? Yes
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by 'Tamsin' 19/1/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
The team was brilliant. Efficient, proactive, friendly, willing to go every extra mile and lovely to deal with in every way.
Was this review helpful? Yes
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by 'chris' 19/1/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Excellent service efficient and very helpful. Best estate agent I have ever used.
Was this review helpful? Yes
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by 'K Campbell' 5/1/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
These guys are by far the most professional residential agents I have dealt with. Their marketing material is second to none and they are highly efficient, all of which shows in their results.
Was this review helpful? Yes
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by 'Mrs watt' 17/12/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Berkhamsted office staff were rude so I decided to go elsewhere. Happy with new estate agent now.
Was this review helpful? Yes
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by 'Nick' 26/11/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I used the Torquay office to market my property and cannot emphesise enough how focused and dedicated the staff were to sucessfully selling my property. In particular, young James Cooper who is without doubt an asset to Fine & Country.
Was this review helpful? Yes
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by 'SIMONJTOONE' 26/11/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Chris Mobbs and his team at Rugby office did an excellent job.
Sold twice with them and bought once.NO complaints, they are professional, keen and very patient.Fully recommended.Was this review helpful? Yes
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by 'Stu Moss' 20/11/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
The service from Fine & Country was exemplary. From a buyers perspective where one deals with the agent representing the vendor I have usually found the service rather limited; but in this case, the service especially from James Copper of Fine & Country was superb. I believe without the attention to detail and perseverance that Fine & Country had shown, the process could have faltered more than once.
Was this review helpful? Yes
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by 'Louise Sheen' 31/10/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We sold our house within a week of it being on the market with Fine and Country in Rugby. The whole team were professional, knowledgeable, pro-active, friendly and communicated developments very quickly. Having sold a number of houses over the years, this was the smoothest, least stressful house sale we have completed. Thank you
Was this review helpful? Yes
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by 'Dr Chahal' 30/10/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I recently purchased a property through Fine & Country (Leamington Spa Office). Having purchased numerous properties over the years I have extensive knowledge of sestate agents services. I have to say that the service from Julie Southorn and the office in general was outstanding. I very rarely comment on such services but from start to finish Julie was totally professional, curteous and went out of her way to ensure a smooth purchase. I cannot recommend this office/agency enough. From arrangements made for the morgage through the offices recommendation (whichwere found to to be the best on the market) through to completion I have no area of complaint at all.
Was this review helpful? Yes
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by 'Clarenedxander' 28/10/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
All of the Rugby office staff gave a friendly, personal and, importantly, honest service during our search for a house and during our purchase. They always had plenty of time to spend with us and we would highly recommend them.
Was this review helpful? Yes
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by 'Brian' 26/10/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
The Rugby team were very professional and friendly during the whole buying process and answered all our questions very promptly. We would certainly recommend them.
Was this review helpful? Yes
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by 'pat' 26/10/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We sold our house earlier this year, against all the market, we sold quickly and reached the target price. During this process Rugby office of Fine and Country gave us good advice, the staff were friendly and always available, the use of an open day was particularly effective. We had no direct contact with viewers(unless we wanted to) and no involvement in negotiations.
Was this review helpful? Yes
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by 'Sandra' 26/10/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
After having my property on the market for several months with another agent and only one viewing I decided to change to Fine & Country. After only a few days and lots of viewings my property was sold. I also used their Conveyancing service. I found all the staff at the Rugby office extremely professional and very helpful. Their communication and feedback was great. They made the whole process as easy as possible for me. Thank you EVERYONE.
Was this review helpful? Yes
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by 'Rod' 12/10/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Fine and Country, Rugby office, not only sold our house at above the asking price in a difficult market, they also alerted us very quickly to a house that they thought would be of interest, which came back onto the market and which we purchased. All staff were attentive and we felt that they were personally involved in the transactions and were sensitive to our requirements. They were cheerful, professional and prepared to spend time to discuss progress with the sale and purchase, always acting in our interest. We would always be happy to recommend their service.
Was this review helpful? Yes
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by 'Alison' 6/10/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Julie at Fine & Country offered to help when, after having many problems with a competitor estate agent, the purchase we were making fell through. Julie, in representing her customer, identified that the chain was going to fall through completely if she did not try to overcome the challenges brought about by the competitor's poor customer service.
Julie offered to act as intermediary between ourselves and the vendor. At all times she kept us informed of the full chain and was proactive in dealing with potential problems as they arose.Was this review helpful? Yes
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by 'Rod' 5/10/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Great service from all the team at Rugby who even quickly alerted us to a property to buy, knowing that we would like it! Very much "hands on" and professional. We would not hesitate to recommend them.
Was this review helpful? Yes
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by 'Iain B' 2/10/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Great service and very professional, would recomend to anyone!
Was this review helpful? Yes
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by 'Nik' 28/9/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Had first class service from start to finish, with Fine and Country in Rugby.
Was this review helpful? Yes
 to come in and familiarise with the property before the viewings. The house had been on the market for 3 months with another agent Cheffins with only ONE viewing, with F&C we had a whole bunch of viewings every week and the offers came through quickly.
We had a large period beautiful property but with quite a few downsides and the staff were very intelligent at building the strategy on how to conceal the disadvantages where possible (e.g. viewings only at favourable times) and display the qualities in full force. Once under offer they really made sure that all conditions worked to our advantage and in our interest.
Julie Jackson, responsible for most dealings, has been absolutely superb at managing the sales process from the viewing - to the offer - to completion (and beyond!) working extremely hard at keeping the sale progress on and on in what was a difficult, long and ridden with complications chain - managing the whole chain from the bottom to the top, influencing the progress in a sophisticated and experienced manner. But for Julie, I really can't see that chain would have happened!
I have not seen any other agent who works so hard, and as a sales and marketing management consultant I can fully appreciate the inner workings of what it takes. F&C are brilliant at what they do, and they do it very professionally and honestly! They fully deserve their "Best Agent" awards and I would highly recommend them to anyone who is buying or selling in this difficult market, because they will get it gone - and at a realistic, favourable price too!/&display=popup&link=http://www.allagents.co.uk/review/23002/&redirect_uri=http://www.allagents.co.uk/review/23002/ "Share on your Facebook Wall"){kind=logo}
 and she was instantly likeable and personable. As the process progressed toward the purchase we were kept informed and given the names of local organisations that have been a fantastic resource.
We have been so impressed with Fine and Country we have instructed them as agents in the rental of our previous property. I highly recommend using Fine and Country for the Portsmouth area/&display=popup&link=http://www.allagents.co.uk/review/17458/&redirect_uri=http://www.allagents.co.uk/review/17458/ "Share on your Facebook Wall"){kind=logo}
I'd happily use the team again if we choose to move at some point in the future.
Many Thanks Ian/&display=popup&link=http://www.allagents.co.uk/review/17247/&redirect_uri=http://www.allagents.co.uk/review/17247/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=Fine & Country, Drayton, offered a professional service that was second to none. Particular thanks to Hilary who kept us informed on every viewing and when we did secure a buyer we were given regular updates as to the progress of the sale and her thoroughness meant that every link in the chain were also updated due to the inadequacies of other Agents who weren't as diligent and left their clients chasing for information. For all members of the Fine & Country team at Drayton, it is nice to work with an estate agent who concentrates not only on the sale but puts effort into the "after offer" service; as from a client's perspective this is when the stress really starts./&display=popup&link=http://www.allagents.co.uk/review/15372/&redirect_uri=http://www.allagents.co.uk/review/15372/ "Share on your Facebook Wall"){kind=logo}
./&display=popup&link=http://www.allagents.co.uk/review/13877/&redirect_uri=http://www.allagents.co.uk/review/13877/ "Share on your Facebook Wall"){kind=logo}
 being managed very professionally. The F & C team were very good at proactive communications as well as responding very quickly to any questions asked. It was a bonus to find that all the team members we met are really nice people as well as good at their jobs (as demonstrated by one driving into the wilds of Dartmoor late on a January night to drop off our keys)! Definitely a team to recommend and use again./&display=popup&link=http://www.allagents.co.uk/review/4986/&redirect_uri=http://www.allagents.co.uk/review/4986/ "Share on your Facebook Wall"){kind=logo}
 the sale was clinched on 21st February!!/&display=popup&link=http://www.allagents.co.uk/review/4267/&redirect_uri=http://www.allagents.co.uk/review/4267/ "Share on your Facebook Wall"){kind=logo}
. Having purchased numerous properties over the years I have extensive knowledge of sestate agents services. I have to say that the service from Julie Southorn and the office in general was outstanding. I very rarely comment on such services but from start to finish Julie was totally professional, curteous and went out of her way to ensure a smooth purchase. I cannot recommend this office/agency enough. From arrangements made for the morgage through the offices recommendation (whichwere found to to be the best on the market) through to completion I have no area of complaint at all. /&display=popup&link=http://www.allagents.co.uk/review/3316/&redirect_uri=http://www.allagents.co.uk/review/3316/ "Share on your Facebook Wall"){kind=logo}
 and no involvement in negotiations./&display=popup&link=http://www.allagents.co.uk/review/3277/&redirect_uri=http://www.allagents.co.uk/review/3277/ "Share on your Facebook Wall"){kind=logo}
