Fine & Country
based on 56 ratings. This website contains 55 user reviews of Fine & Country.
Agent Information
Fine & Country
Breaking new ground, Fine & Country is rapidly becoming known for its unique blend of intelligent and creative marketing coupled with a professional approach to the sale of individual and country property.
Offices / Branches
- - 50 Fore Street, Bovey Tracey,
- Aberdeen - 97 Stricklandgate, Ab Kettleby,
- Birmingham - 11 Station Road, Solihull,
- Canterbury - 32 St Margarets St, Ab Kettleby,
- Hemel Hempstead - 130 High Street, Berkhamsted,
- Leamington Spa - 158 The Parade, Warwickshire
- Portsmouth - 141 Havant Road Drayton, Hampshire
- Rugby - 5 Regent Street, Warwickshire
- Southampton - 15 Southgate Street, Winchester,
- Southampton - Quay Road, Lymington,
- St Neots - 4-6 Market Square, Cambridgeshire
- Walsall - 1a Bore Street, Lichfield,
- View All Branches
- Update Agent details
Fine & Country has not joined our 'transparent agent' scheme yet.
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Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Fine & Country, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews (Page 2 of 2)
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1
person found
this helpful.
by 'Elizabeth' 21/11/2010
- Branch:
- 4-6 Market Square
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
We have been looking for a property for over a year and Fine & Country are the only agents who still contact us. All the team are helpful, but Sue is excellent, very proactive and has a full understanding of what we are looking for. Viewings are arranged at times that are convenient to us and she won't waste our time on properties that aren't suitable - unlike some other agents!
Was this review helpful? Yes
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by 'laura' 23/5/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Very good. My mummy is now happy in our new home.
Was this review helpful? Yes
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by 'nick' 1/5/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We recently bought a house using the Plympton branch of Fine & Country. The F & C team could not have been more friendly and efficient with each step of the process (including the normal issues encountered) being managed very professionally. The F & C team were very good at proactive communications as well as responding very quickly to any questions asked. It was a bonus to find that all the team members we met are really nice people as well as good at their jobs (as demonstrated by one driving into the wilds of Dartmoor late on a January night to drop off our keys)! Definitely a team to recommend and use again.
Was this review helpful? Yes
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by 'Fiona' 28/4/2010
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I found Fine & Country to be very efficient throughout our very short process; fully aware of what was happening in the chain.
There were some issues over the exchange and all of our house contents were sitting in the removal van with nowhere to go; finally we were given approval by our Vendors to unpack our van without exchanging as the house was vacant.
Within 30 minutes of this welcomed new Fine and Country had arranged for 3 men to assist with the unpacking of the van to speed up the process; all of the expense of this covered by themselves.
Fine service indeed; would definitely recommend!Was this review helpful? Yes
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by 'isobel' 20/4/2010
- Branch:
- 4-6 Market Square
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
The best way to put it for us was that everything was taken care of. The brochure was practically a work of art! I never once had to chase them for feedback on viewings, they always seemed one step ahead of the game which was a huge relief as I have had very irritating experience with other agents in the past where you have to chase them constantly. When we got an offer they managed it "upwards" pretty skilfully and communication was really excellent right up to exchanging contracts. For possibly the first time over many years of periodically moving house, I felt we had an estate agent who honestly deserved every penny we paid them.
Was this review helpful? Yes
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by '121' 30/3/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
A good experience. The people that came around to value the house had a good knowledge of property prices and how the house could best be marketed - a marked contrast to the other two agents who came round, who seemed to be rather disinterested. Throughout the sales process I was always kept up to date and the team worked very hard to make sure that everything ran smoothly.
Was this review helpful? Yes
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by 'vivienne binns' 7/2/2010
- Branch:
- 158 The Parade
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I chose Fine & Country because they showed more enthusiasum and confidence in the market at a time when other agents I had approached for a valuation were full of doom and gloom. The property was placed in the capable hands of Martin who is based at Leamington Spa. He visited the bungalow to familiarise himself with the layout etc before any viewing and arrived at least 15 minutes ahead of any potential buyers to do the accompanied viewings. These were always carried out in a very professional manner. The for sale board went up on 7th February and to everyones surprise (except mine & Martins) the sale was clinched on 21st February!!
Was this review helpful? Yes
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by 'lisaboros' 5/2/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Like many sellers we initially put our house on the market with a local agent offering a high asking price, low fees and promising a quick sale .
After almost a year on the market and little viewings we contacted Fine and Country, and within 8 weeks moved from our home. They offered not only competitive fees, but suggested a realistic asking price, and within days had more viewings and interest than we had had in a year.
They are by far the keenest and most professional agents in the area The staff's knowledge on our home was outstanding, regardless of which branch were contacted.... (read more)
Was this review helpful? Yes
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by 'Tamsin' 19/1/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
The team was brilliant. Efficient, proactive, friendly, willing to go every extra mile and lovely to deal with in every way.
Was this review helpful? Yes
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by 'chris' 19/1/2010
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Excellent service efficient and very helpful. Best estate agent I have ever used.
Was this review helpful? Yes
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by 'K Campbell' 5/1/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
These guys are by far the most professional residential agents I have dealt with. Their marketing material is second to none and they are highly efficient, all of which shows in their results.
Was this review helpful? Yes
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by 'Mrs watt' 17/12/2009
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Berkhamsted office staff were rude so I decided to go elsewhere. Happy with new estate agent now.
Was this review helpful? Yes
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by 'Nick' 26/11/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I used the Torquay office to market my property and cannot emphesise enough how focused and dedicated the staff were to sucessfully selling my property. In particular, young James Cooper who is without doubt an asset to Fine & Country.
Was this review helpful? Yes
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by 'SIMONJTOONE' 26/11/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Chris Mobbs and his team at Rugby office did an excellent job.
Sold twice with them and bought once.NO complaints, they are professional, keen and very patient.Fully recommended.Was this review helpful? Yes
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by 'Stu Moss' 20/11/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
The service from Fine & Country was exemplary. From a buyers perspective where one deals with the agent representing the vendor I have usually found the service rather limited; but in this case, the service especially from James Copper of Fine & Country was superb. I believe without the attention to detail and perseverance that Fine & Country had shown, the process could have faltered more than once.
Was this review helpful? Yes
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by 'Louise Sheen' 31/10/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We sold our house within a week of it being on the market with Fine and Country in Rugby. The whole team were professional, knowledgeable, pro-active, friendly and communicated developments very quickly. Having sold a number of houses over the years, this was the smoothest, least stressful house sale we have completed. Thank you
Was this review helpful? Yes
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by 'Dr Chahal' 30/10/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I recently purchased a property through Fine & Country (Leamington Spa Office). Having purchased numerous properties over the years I have extensive knowledge of sestate agents services. I have to say that the service from Julie Southorn and the office in general was outstanding. I very rarely comment on such services but from start to finish Julie was totally professional, curteous and went out of her way to ensure a smooth purchase. I cannot recommend this office/agency enough. From arrangements made for the morgage through the offices recommendation (whichwere found to to be the best on the market) through to completion I have no area of complaint at all.
Was this review helpful? Yes
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by 'Clarenedxander' 28/10/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
All of the Rugby office staff gave a friendly, personal and, importantly, honest service during our search for a house and during our purchase. They always had plenty of time to spend with us and we would highly recommend them.
Was this review helpful? Yes
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by 'Brian' 26/10/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
The Rugby team were very professional and friendly during the whole buying process and answered all our questions very promptly. We would certainly recommend them.
Was this review helpful? Yes
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by 'pat' 26/10/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We sold our house earlier this year, against all the market, we sold quickly and reached the target price. During this process Rugby office of Fine and Country gave us good advice, the staff were friendly and always available, the use of an open day was particularly effective. We had no direct contact with viewers(unless we wanted to) and no involvement in negotiations.
Was this review helpful? Yes
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by 'Sandra' 26/10/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
After having my property on the market for several months with another agent and only one viewing I decided to change to Fine & Country. After only a few days and lots of viewings my property was sold. I also used their Conveyancing service. I found all the staff at the Rugby office extremely professional and very helpful. Their communication and feedback was great. They made the whole process as easy as possible for me. Thank you EVERYONE.
Was this review helpful? Yes
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by 'Rod' 12/10/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Fine and Country, Rugby office, not only sold our house at above the asking price in a difficult market, they also alerted us very quickly to a house that they thought would be of interest, which came back onto the market and which we purchased. All staff were attentive and we felt that they were personally involved in the transactions and were sensitive to our requirements. They were cheerful, professional and prepared to spend time to discuss progress with the sale and purchase, always acting in our interest. We would always be happy to recommend their service.
Was this review helpful? Yes
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by 'Alison' 6/10/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Julie at Fine & Country offered to help when, after having many problems with a competitor estate agent, the purchase we were making fell through. Julie, in representing her customer, identified that the chain was going to fall through completely if she did not try to overcome the challenges brought about by the competitor's poor customer service.
Julie offered to act as intermediary between ourselves and the vendor. At all times she kept us informed of the full chain and was proactive in dealing with potential problems as they arose.Was this review helpful? Yes
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by 'Rod' 5/10/2009
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Great service from all the team at Rugby who even quickly alerted us to a property to buy, knowing that we would like it! Very much "hands on" and professional. We would not hesitate to recommend them.
Was this review helpful? Yes
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by 'Iain B' 2/10/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Great service and very professional, would recomend to anyone!
Was this review helpful? Yes
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by 'Nik' 28/9/2009
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Had first class service from start to finish, with Fine and Country in Rugby.
Was this review helpful? Yes
 being managed very professionally. The F & C team were very good at proactive communications as well as responding very quickly to any questions asked. It was a bonus to find that all the team members we met are really nice people as well as good at their jobs (as demonstrated by one driving into the wilds of Dartmoor late on a January night to drop off our keys)! Definitely a team to recommend and use again./&display=popup&link=http://www.allagents.co.uk/review/4986/&redirect_uri=http://www.allagents.co.uk/review/4986/ "Share on your Facebook Wall"){kind=logo}
 the sale was clinched on 21st February!!/&display=popup&link=http://www.allagents.co.uk/review/4267/&redirect_uri=http://www.allagents.co.uk/review/4267/ "Share on your Facebook Wall"){kind=logo}
. Having purchased numerous properties over the years I have extensive knowledge of sestate agents services. I have to say that the service from Julie Southorn and the office in general was outstanding. I very rarely comment on such services but from start to finish Julie was totally professional, curteous and went out of her way to ensure a smooth purchase. I cannot recommend this office/agency enough. From arrangements made for the morgage through the offices recommendation (whichwere found to to be the best on the market) through to completion I have no area of complaint at all. /&display=popup&link=http://www.allagents.co.uk/review/3316/&redirect_uri=http://www.allagents.co.uk/review/3316/ "Share on your Facebook Wall"){kind=logo}
 and no involvement in negotiations./&display=popup&link=http://www.allagents.co.uk/review/3277/&redirect_uri=http://www.allagents.co.uk/review/3277/ "Share on your Facebook Wall"){kind=logo}
