Fine & Country

Customer Reviews  (Page 1 of 2)

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1. 

   A 5-star review by 'Buyer from Cosham' 13/1/2012

   Branch:

   141 Havant Road Drayton

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   We met with Hilary from the Drayton office at our potential new house (now our lovely new home) and she was instantly likeable and personable. As the process progressed toward the purchase we were kept informed and given the names of local organisations that have been a fantastic resource.
   We have been so impressed with Fine and Country we have instructed them as agents in the rental of our previous property. I highly recommend using Fine and Country for the Portsmouth area

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2. 

   A 5-star review by 'Ian Davison' 8/1/2012

   Branch:

   141 Havant Road Drayton

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Our dealings with all of the team were excellent from the very first visit through to final exchange.

   Excellent support from Hilary and Sarah through the frustrations presented by individuals in the legal and banking professions. We moved without a hitch on 20th December just in time for Christmas ;o)

   I'd happily use the team again if we choose to move at some point in the future.

   Many Thanks Ian

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3. 

   A 5-star review by 'Steve Newing' 16/12/2011

   Branch:

   141 Havant Road Drayton

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Particular thanks to Hilary for her professionalism and patience during a protracted, compplicated and occasionally emotional process that eventually saw success despite the best efforts of the legal profession.
   Her 'Honest Broker' approach to keeping all appraised of progress served to alleviate potential additional angst generated by conflicting advice from competing solicitors offices blessed with a full understanding of the art of 'manana'.
   A pragmatic and realistic service that actually delivers.
   Thank you again.

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4. 

   A 5-star review by 'Angie Walker' 7/12/2011

   Branch:

   141 Havant Road Drayton

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   from the very first viewing the service we have received from Sarah Mitchell has been excellent, She provided us with lots of very useful information to make the move go smoothly, it has been very reassuring having such a professional friendly person to deal with.

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5. 

   A 5-star review by 'Angie Walker' 7/12/2011

   Branch:

   141 Havant Road Drayton

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   from the very first viewing the service we have received from Sarah Mitchell has been excellent, She provided us with lots of very useful information to make the move go smoothly, it has been very reassuring having such a professional friendly person to deal with.

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6. 

   A 5-star review by 'eric richford' 23/11/2011

   Branch:

   4-6 Market Square

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Excellent in all areas of the sale from Valuation thro viewings to completion

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7. 

   A 5-star review by 'Mr Martin Lee' 18/11/2011

   Branch:

   141 Havant Road Drayton

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Fine & Country, Drayton, offered a professional service that was second to none. Particular thanks to Hilary who kept us informed on every viewing and when we did secure a buyer we were given regular updates as to the progress of the sale and her thoroughness meant that every link in the chain were also updated due to the inadequacies of other Agents who weren't as diligent and left their clients chasing for information. For all members of the Fine & Country team at Drayton, it is nice to work with an estate agent who concentrates not only on the sale but puts effort into the "after offer" service; as from a client's perspective this is when the stress really starts.

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8. 

   A 5-star review by 'Simon Baggott' 10/11/2011

   Branch:

   141 Havant Road Drayton

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Just purchased a house through Fine and Country. They were fabulous, especially Hilary Landey, who suggested a deal that worked very well for both parties. Hilary was was patient, helpful, knowledgeable, and unflappable when the mortgage company's surveyor threw a bucket full of spanners into the works. True professionals, who are interested not just in getting the offer, but in helping both sides complete the deal as easily as possible.

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9. 

   A 5-star review by 'Liz McLaughlin' 19/10/2011

   Branch:

   4-6 Market Square

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   We have, today, Exchanged on the purchase of our new house and wanted to sing the praises of all the team at Fine & Country St Neots. Their excellent service began with Sue Gipson who introduced us to the property and played a vital role in the negotiation and acceptance of our offer. Whilst working for the seller, she did a brilliant job of ensuring our needs were met and that an amicable and fair agreement was achieved. We have subsequently had support from Richard, Paul, Simon and Julie, all of whom have been more than helpful, always polite and friendly, highly professional and courteous and generally exemplary in their activities. Julie has been instrumental in helping us achieve a speedy Exchange and the whole team have been very quick to respond to any query. They have been a delight to deal with and we would not hesitate in recommending them to any prospective seller (we will certainly use them should we move in the future).

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10. 

    A 5-star review by 'Sue Gipson - St Neots Office' 3/10/2011

    Services:

    Sales (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    We dealt with Sue Gipson at St Neots office who was professional and proactive throughout. She understood what we were looking for, was knowledgeable, very patient and never pushy. She and the St Neots Office stood out above all other local agents that we were in contact with. A total 5 Star service.

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1. 

   A 5-star review by 'mark freeman' 1/8/2011

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   I was trying to buy a property that F&C were selling and found them to be extremely professional, helpful and informed. I would definately recommend them to friends, family and colleagues for sales or purchases.

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2. 

   A 4-star review by 'Martin' 25/5/2011

   Branch:

   4-6 Market Square

   Services:

   Surveys

   Experience:

   Would you use the agent again? Yes

   Good and attentive service. Good at anticipating what we would like and showing us a range of relevant properties.

   Quick to respond to requests for information and follow up. Honest and realistic around pricing and advice on offers etc.

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3. 

   A 5-star review by 'stuart' 17/5/2011

   Branch:

   4-6 Market Square

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   St Neots office very efficient and enjoyed working with them.

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4. 

   A 5-star review by 'Glen' 24/3/2011

   Branch:

   4-6 Market Square

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Very professional, quick to respond and a good team in the office.

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5. 

   A 5-star review by 'Halhoff' 1/3/2011

   Branch:

   1a Bore Street

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Very impressed by service.

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6. 

   A 5-star review by 'suzyq' 18/1/2011

   Branch:

   4-6 Market Square

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   We are moving from outside the area and found the local knowledge of the agent very useful.They have gone the extra mile to find us a property when very little new property was coming to the market. Sue in particular has been very helpful.

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7. 

   A 5-star review by 'KT' 18/1/2011

   Branch:

   4-6 Market Square

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I was most impressed with the all round excellent level of service from Fine & Country, St Neots. They were, by far, the best Estate Agent I have ever dealt with and wouldn't hesitate to use them again.

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8. 

   A 5-star review by 'Brooklands' 1/12/2010

   Branch:

   4-6 Market Square

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   First class service with friendly and helpful staff who remained optimistic despite unavoidable setbacks.

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9. 

   A 5-star review by 'rs' 30/11/2010

   Branch:

   4-6 Market Square

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   
   
   
   
   User 'rs' rated Fine & Country but did not write a review.

10. 

    A 5-star review by 'Sharon Munday' 25/11/2010

    Branch:

    141 Havant Road Drayton

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    I had a 5 bedroom executive house and barn formerly on the market with another high-end estate agent that had attracted zero viewings in its critical launch month. Disappointed, I came across Fine & Country, and asked for their frank opinion on the marketing. They pointed out some errors within the static marketing approach so frequently offered. So within two weeks, the Fine & Country had the house remarketed; fresh photography taken; and exciting lifestyle images and descriptors that showed the house living and at its best. I received an offer within two weeks. In this climate, that is impressive. With Fine & Country I found that the service did not stop at offer stage. The conveyance proved to be a longer, more complex process than initially envisaged, but Fine & Country were at hand every step of the way, providing best advice and guidance.

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1. 

   A 5-star review by 'Michael' 22/11/2010

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   I was absolutely delighted with the service by provided by Helen and Sharon from their Plympton Office. I can not recommend them highly enough.

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2. 

   A 5-star review by 'Elizabeth' 21/11/2010

   Branch:

   4-6 Market Square

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   We have been looking for a property for over a year and Fine & Country are the only agents who still contact us. All the team are helpful, but Sue is excellent, very proactive and has a full understanding of what we are looking for. Viewings are arranged at times that are convenient to us and she won't waste our time on properties that aren't suitable - unlike some other agents!

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3. 

   A 5-star review by 'laura' 23/5/2010

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Very good. My mummy is now happy in our new home.

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4. 

   A 5-star review by 'nick' 1/5/2010

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   We recently bought a house using the Plympton branch of Fine & Country. The F & C team could not have been more friendly and efficient with each step of the process (including the normal issues encountered) being managed very professionally. The F & C team were very good at proactive communications as well as responding very quickly to any questions asked. It was a bonus to find that all the team members we met are really nice people as well as good at their jobs (as demonstrated by one driving into the wilds of Dartmoor late on a January night to drop off our keys)! Definitely a team to recommend and use again.

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5. 

   A 5-star review by 'Fiona' 28/4/2010

   Branch:

   4-6 Market Square

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   I found Fine & Country to be very efficient throughout our very short process; fully aware of what was happening in the chain.

   There were some issues over the exchange and all of our house contents were sitting in the removal van with nowhere to go; finally we were given approval by our Vendors to unpack our van without exchanging as the house was vacant.

   Within 30 minutes of this welcomed new Fine and Country had arranged for 3 men to assist with the unpacking of the van to speed up the process; all of the expense of this covered by themselves.
   Fine service indeed; would definitely recommend!

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6. 

   A 5-star review by 'isobel' 20/4/2010

   Branch:

   4-6 Market Square

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   The best way to put it for us was that everything was taken care of. The brochure was practically a work of art! I never once had to chase them for feedback on viewings, they always seemed one step ahead of the game which was a huge relief as I have had very irritating experience with other agents in the past where you have to chase them constantly. When we got an offer they managed it "upwards" pretty skilfully and communication was really excellent right up to exchanging contracts. For possibly the first time over many years of periodically moving house, I felt we had an estate agent who honestly deserved every penny we paid them.

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7. 

   A 5-star review by '121' 30/3/2010

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   A good experience. The people that came around to value the house had a good knowledge of property prices and how the house could best be marketed - a marked contrast to the other two agents who came round, who seemed to be rather disinterested. Throughout the sales process I was always kept up to date and the team worked very hard to make sure that everything ran smoothly.

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8. 

   A 5-star review by 'vivienne binns' 7/2/2010

   Branch:

   158 The Parade

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I chose Fine & Country because they showed more enthusiasum and confidence in the market at a time when other agents I had approached for a valuation were full of doom and gloom. The property was placed in the capable hands of Martin who is based at Leamington Spa. He visited the bungalow to familiarise himself with the layout etc before any viewing and arrived at least 15 minutes ahead of any potential buyers to do the accompanied viewings. These were always carried out in a very professional manner. The for sale board went up on 7th February and to everyones surprise (except mine & Martins) the sale was clinched on 21st February!!

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9. 

   A 5-star review by 'lisaboros' 5/2/2010

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Like many sellers we initially put our house on the market with a local agent offering a high asking price, low fees and promising a quick sale .

   After almost a year on the market and little viewings we contacted Fine and Country, and within 8 weeks moved from our home. They offered not only competitive fees, but suggested a realistic asking price, and within days had more viewings and interest than we had had in a year.

   They are by far the keenest and most professional agents in the area The staff's knowledge on our home was outstanding, regardless of which branch were contacted.... (read more)
   

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10. 

    A 5-star review by 'Tamsin' 19/1/2010

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    The team was brilliant. Efficient, proactive, friendly, willing to go every extra mile and lovely to deal with in every way.

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