Felicity J Lord

This Agent ranked 9261 out of 9267 in the UK

Overall Customer Rating

1.45 out of 5.00

6 recommend
43 disapprove

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Customer Reviews (Page 0 of 2)
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A 1-star review by 'Carol' 31/1/2012

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? No

The worst agent I have ever had dealings with, I can't believe they can get away with charging such extortionate fees when they are clearly not up to the standard to reflect them.
I have rented accommodation for over 10 years and never experienced any agency quite as incompetent as F J Lord/ Spicerhaart.
I would strongly advise avoiding this agency, unless you want to pay a lot of money to then to have your house taken over by Official Receivers due to the incompetence of not even being able to set up a direct debit to pay my building society directly which I was advised that they could do as I was in the middle of Africa and had no way of checking upon what was going on I paid them full management fees of over 8 grand , I was lied to and ignored! I wish I'd seen these bad reviews before choosing to rent my house out with them. Luckily my tenant was perfect and actually helped me to sort out the problem. Felicity Lord are not prepared to even give me sort of compensation so I now have to take them to court.

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A 1-star review by 'Annie Green' 29/1/2012

Branch:

310 Mare Street

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

The worst agent I have ever had dealings with, I can't believe they can get away with charging such extortionate fees when they are clearly not up to the standard to reflect them.

I've been in rented accommodation for over 10 years and never experienced any agency quite as incompetent as F J Lord!

I would advise avoiding this agency, unless you want to pay a lot of money to be messed around, lied to and ignored! I wish I'd seen these bad reviews before choosing to rent a property with them.

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A 1-star review by 'Unhappy Tennant' 28/1/2012

Branch:

644-646 Mile End Road Bow

Services:
Lettings (as a Tenant)
Staff Member

Christina George

Experience:

Would you use the agent again? No

I used FJL to rent a property in the Bow Road area of London. The agents in the Bow Road were very pushy, but this seems to be the trend for estate agents. Anyway, after agreeing to move into a property we paid the huge fee (far larger than any other estate agent I have used), and we were promised the water damage to the bathroom would be repaired before we moved in. This wasn't the case and the mouldy water amrk was still on the ceiling when we moved in, the flat also smelt heavily of smoke, although FJL assured us it had been professionally cleaned. During our tenancy we had numerous issues... (read more)

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A 5-star review by 'Ismail Nacar' 14/1/2012

Branch:

Ground Floor 67-71 Goswell Road Clerkenwell

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

I am renting my properties with Felicity J Lord, Clerkenwell Branch. I must say Jamal Gormati and his team having very professional approach towards customers. Their service is great; with them, my flats are never empty even a day. I also bought a flat from this office selling team also great i had very smooth buying procedure. I am highly recomending them anyone who wants to rent or sell their property.

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A 5-star review by 'Celine' 12/12/2011

Branch:

27 Greenwich Street South

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

Really excellent service - so helpful all the way through the process. Would definitely recommend!

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A 1-star review by 'Disgusted' 5/12/2011

Branch:

12-14 Dock Street Wapping

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? No

Sold our flat using them in November. Horrible experience. Combination of incompetence and lies. Unpleasant manuipulative people I am sorry I paid money to. Do not use them

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A 1-star review by 'leycns' 3/12/2011

Branch:

12-14 Dock Street Wapping

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

How to sum up:pressure,mice and showering at work. I completely concur with the previous comments on the pressure asserted and then the subsequent radio silence once moved in. The mice was a massive issue for all the tenants in my block and they would not sort out the issue until threatened with legal action. Therein lies the biggest issue,their property management. Thy are frankly terrible and i have now been without heating for 3 weeks with no solution (in November),liars with instant amnesia and a disdain for the people that are paying them. I only hope that fj lord are as loathing towards their own workforce and that the muppets in the wapping office and in property management feel the rough end of the recession.

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A 1-star review by 'gowger' 1/12/2011

Branch:

310 Mare Street

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

They charge staggering fees!! They were not up front about them at all and despite my asking them several times if there were any fees I should know about they only drop the bomb at the last minute when we are desperate to move in.

600 in total for a 1 bed flat which coincidentally is the same amount as the holding deposit. Same to the landlord far as I can see.

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A 1-star review by 'Dibble' 6/11/2011

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

We are tenants in a property that was originally managed by an independent estate agents (Brooks) on Stoke Newington Church Street. They were brilliant - really personal service and would fix any problem within a day or two. However,sadly Brooks was taken over by Felicity J Lord and, wow, can you tell. The service is now terrible. I reported a problem with the kitchen electrics to the Stoke Newington office on 27/10/11. The guy I spoke to said he would sort it out and I thought "great, that was easy". Nothing happened so on Tuesday 2nd November I rang back where I spoke to a... (read more)

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A 1-star review by 'PD' 3/11/2011

Branch:

12-14 Dock Street Wapping

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

I have been living in one of their flats since February 2011 (10 months already). The flat looked lovely, but when problems resurfaced, the agency didn't do anything to fix them. Along with basic things such as a light and the door lock that stayed broken for months, we noticed mice coming out of the wholes in the kitchen skirting. Only after other tenants complained to the council did the agency respond to us and take some action. Even though there are still mice, the agency seems not to care anymore. In addition, a leak in the bedroom was ignored for several months until the people doing... (read more)

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A 1-star review by 'Taz+Pete' 11/10/2011

Branch:

12-14 Dock Street Wapping

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

One star is generous. These are without doubt the worst letting agents we have dealt with in London. Rude, when they can be bothered to respond - which is barely at all. We had to get an entire block of flats to complain simultaneously before they even pretended to deal with a mouse infestation in a building that they manage, by which point we had been living with it (and complaining about it) for four months. They charge ridiculous administration fees and then do nothing. We wouldn't go within miles of them next time we look for a flat - which will be soon.

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A 1-star review by 'Anon' 8/10/2011

Branch:

644-646 Mile End Road Bow

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

One of the worst estate agents we have dealt with. Initially on renting the property we had no problems, but particular staff were difficult when we had to deal with them once we signed the contract. We had several contractual problems along the way, and when moving out we were astonished at the lack of awareness they seemed to have regarding our contract changes. We generally got a frosty reception when attending the office and we will definitely avoid them in future!

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A 1-star review by 'Sarah' 26/8/2011

Branch:

644-646 Mile End Road Bow

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

I PUT 1 STAR AS I DON'T KNOW HOW TO GIVE A MINUS RATING

This is the worst company I have ever dealt with, I wish I had know about this site before I rented with them. They were very rude to me and their attitude was awful, I needed somewhere quick so I went with it (of course if I had not of taken the flat that second it would have been gone by the afternoon, how could I have fallen for that one?!)

One year on the rent increased by £130 pcm for a tiny flat, I decided to move out, they told me on the phone (when I requested they give me at least 24 hours notice of viewing, which I add... (read more)

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A 2-star review by 'kt' 23/8/2011

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

Stupidly, I gave this company the benefit of the doubt after reading the terrible reviews and thinking 'well perhaps it'll be different'.... The people working in the hackney office were manipulative, appearing nice but being pushy by asking would i put an offer on the flat immediately without my partner if i liked it? They lied to me several times in the end if just wasn't worth wasting my time with them. They might have some lovely looking places on their website but theyre guaranteed to be 'gone' and if you want them to phone you back, dont even bother!

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A 2-star review by 'kt' 23/8/2011

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

Stupidly, I gave this company the benefit of the doubt after reading the terrible reviews and thinking 'well perhaps it'll be different'.... The people working in the hackney office were manipulative, appearing nice but being pushy by asking would i put an offer on the flat immediately without my partner if i liked it? They lied to me several times in the end if just wasn't worth wasting my time with them. They might have some lovely looking places on their website but theyre guaranteed to be 'gone' and if you want them to phone you back, dont even bother!

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A 1-star review by 'Mani' 20/8/2011

Branch:

Ground Floor 67-71 Goswell Road Clerkenwell

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

I wrote a review about Felicity J Lord a year ago, in summary saying that I never dealt with a worse estate agent before and that prospective tenants should avoid using them. About a year has passed and I used another estate agent for my new flat/tenancy. Comparing the good level of service I received from my new estate agent (victor stone, city branch) for only a fraction of the FJL's fee, I stick to my opinion. Out of 6 estate agents I used in total over the past 8 years, Felicity J Lord offered the worse service (and the 2nd most expensive).

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A 1-star review by 'In_Disbelief' 17/8/2011

Branch:

644-646 Mile End Road Bow

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

It amazes me that people who are this rude can still be in business in this day in age. I called Felicity to try and organise a viewing and by the end of the conversation felt like an unsuccessful broker who had just failed to sell a policy. How the heck can a prospective client be treated with such utter disrespect? Felicity J Lord are beyond pathetic.

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A 1-star review by 'John' 5/7/2011

Branch:

644-646 Mile End Road Bow

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

I have just read the reviews below and unfortunately they are all true, As a tennant I have felt so let down by their rude, pushy, incompetent customer service and so called property management. They don\'t even deserve one star, A word of advice to all prospective tennants\\landlords wishing to use F J Lord, please stay away, there are much better agents out there.

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A 1-star review by 'SP' 20/6/2011

Services:
Conveyancing
Experience:

Would you use the agent again? No

I saw a flat I had wanted and decided to make an offer . Apparently Clive said my \'offer was not worth the paper it was printed on\' and laughed. Hardly a professional attitude. Not worth the one star I rated it, and not worth wasting my hard earned money on a property from them or any other Felicity J Lord\'s.

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A 1-star review by 'ElizaF' 7/6/2011

Services:
Conveyancing
Experience:

Would you use the agent again? No

We advertised our first house initially with FJL because they were local to us at the Blackheath Standard. This was in 2005 when the property boom was in full swing and prices were quite frankly mad.

I had a set of professional photos of the house taken as we had spent a lot of money renovating it prior to sale and I was very proud of the work done. All of these were passed on to FJL. We also moved out to sell the house as vacant possession with no onward chain dropping a set of keys off with FJL as we did so.

I received a mail asking to to approve the prospectus for the house. I... (read more)

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A 1-star review by 'Review guerilla' 6/5/2011

Branch:

644-646 Mile End Road Bow

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

JLord just phoned to see if it was ok to show someone round on Saturday. I said yea no worries but check with my flatmate and while you're on don't leave the doors open this time.

As I was explaining what happened last time I was either cut off or he hung up! Phoned back and explained it and he got really arsey and defensive and started claiming that they haven't done any viewings on Zodiac house
yet!! I told him to do one as they clearly have and that their internal communication is complete swag - mentioning the fact that another agent a didn't even know we've been without a shower for 8 months.

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A 1-star review by 'Rothcrain' 2/5/2011

Branch:

644-646 Mile End Road Bow

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

I'm afraid everything that you read on this website is true. I've dealt with a great many dodgy estate agents in my time, but Felicity J Lord are without doubt the worst.

They are pushy, rude, arrogant, unsympathetic and entirely unhelpful. Fortunately, it wasn't necessary to rent with them, as most other estate agents weren't nearly as angry, demanding or overbearing.

From the start, their emphasis was on overwhelming pressurization and they made ridiculous demands, some of which were backed up by claims we since discovered were entirely untrue.

I believe the technical term for this is "lying".

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A 1-star review by 'Fray Bentos' 17/12/2010

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

When we moved out they tried to charge us for damage already documented when we moved in.

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A 1-star review by 'unlasheddeer' 10/12/2010

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

Extremely pushy. Basically tried to convince me that there were absolutely no other flats available at this time, all flats coming on the market were going asap.

Insane pressurizing techniques. Their usual is to tell you that there are no properties available the first time you call. They will then call you back saying a property has just come on the market and that if you don't rent it, you will basically be homeless as there will be no other house in the entire world.

Awful service, absolutely no courtesy.

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A 1-star review by 'jay' 24/11/2010

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

I have been rushed into making decisions, they are very very rude on the phone and in person and I can't recommend this agent to anyone. They will stress you for no reason.

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A 1-star review by 'Tor Erik Linnerud' 18/11/2010

Branch:

4 Copper Row Tower Bridge Piazza Shad Thames

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

No concept of customer service. Rude and aggressive. Don't care if your property has no heating and no hot water in the middle of March. Can't keep track of payments.

I am writing this sat in my apartment for the last time. Tomorrow is my moving out day. My stomach goes sour when I reflect back on the encounters I have had with Felicity J Lord. But soon it will all be over.

When I moved in the fridge wasn't working. I took the over a month to get a replacement. Nothing happened unless I constantly chased them.

Whilst living without a fridge, we had an unexpected visit from a gas... (read more)

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A 1-star review by 'Unimpressed' 12/11/2010

Services:
Sales (Prospective customer)
Experience:

Would you use the agent again? No

Awful communication. Poor customer service, rude attitude and painfully slow service.

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A 1-star review by 'Shannon' 6/11/2010

Branch:

7 Stratheden Parade Blackheath

Services:
Sales (Prospective customer)
Experience:

Would you use the agent again? Yes

Very rude, financial adivisor rang on a number of occasions to offer services, after declining nicely, he continued to pressurise. Was very rude to my partner. We even considered pulling out of sale as we had already arranged our own mortage adivsor. In the end after the property had been on the market for 7 months we were sure to get get it as no other interest had been shown. A day later we were told that another higher offer had been placed and that we were no longer going to get the property. Me and my partner were sure that this was a phantom offer so we refused to put in a higher offer.

Never again will I do business with such a useless bunch of people!

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A 1-star review by 'tired_of_flathunting' 2/10/2010

Branch:

644-646 Mile End Road Bow

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

I recently went for a viewing of a one-bed flat with Felicity J Lord, Bow office. From the outset I was astounded at their rudeness towards me, they were abrupt and immediately pressurising. I was early for my appointment and so waited in their offices and noticed that they were also very rude on the phone to current tenants who were phoning up with problems or questions.
The flat viewing was very quick, I have never been taken around a property so quickly with no time to look at anything. The flat was ok but nothing particularly special, but I was made to feel like it was the only one-bed... (read more)

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A 2-star review by 'Lord of the Land' 13/9/2010

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? No

Our first year experience was fairly good. A good tenant was found however the communication from FJL was a little slack.

Our second year experience has been absolutely rubbish! A good tenant (so far) has been found however the communication from FJL has been non existent, they have taken fees for the whole year up-front (something which all of our other agents do not do) they haven't communicated this to us at all. Our property makes a tidy amount of money for FJL at what so far appears to be for little effort. We are debating whether to leave the agent at the next available opportunity.

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A 1-star review by 'Mani' 23/8/2010

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

Having dealt with Foxtons, I thought I had seen it all. But not until I dealt with Felicity J Lord, city branch. Terrible service, terrible attitude, very expensive, I even paid (handsomely) for things they were supposed to do and I ended up doing on my own...essentially avoid at all cost is the only appropriate advice.

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A 1-star review by 'LadyH' 11/8/2010

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

I would never use them again, the whole company sucks. We found a flat we liked, paid the deposit on the same day and arrange to move the following week. Two days before we were due to take the key, I received a phone call from the Blackheath branch asking if anyone had already contacted me to inform that the landlord had decided not to let the property. Oh, thank you for letting me know! Apparently the agent we met was only temporarily at that barnch and she forgot to let us know when she returned to her branch. During the following days we were shown a couple other properties that were over... (read more)

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A 1-star review by 'Unhappytennant' 6/8/2010

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

I have just rented a property from FJ Lord in Bow. Whilst we were looking they were helpful but very pushy. We found a property and were told moving date was flexible and the landlord was really nice. We paid over a deposit and had an offer extended. When we enquired about moving our "flexible moving date" we were told it wasn't possible and any further enquiries I have been made haven't been replied to (i.e. cut off when I phone the office and emails not responded to). I wouldn't recommend using FJ Lord as there are too many broken promises and no after sales support whatsoever. I'm not entirely sure what I'm getting for the ridiculously high agency fee.

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A 1-star review by 'tappa' 22/7/2010

Branch:

Unit 3 C South Quay Plaza 189 Marsh Wall

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? No

These are the worst agents I have ever used. I used them for a full management.

The tenants brought cockroaches into my flat which I was told was treated, but wasn't. Tenants left 3 weeks early and was not told. Cockroaches were crawling out of the front door into the communal area and into the neighbours. Luckily I gave my number to one of the neighbours who gave me a call, so I had to fly over to sort this out as Felicity J. Lord weren't bothered to fix this issue.

Also tenants removed our electric cooker to put in an gas one. When they left, they put back the electric, but they did... (read more)

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A 1-star review by 'chucklidell88' 2/7/2010

Branch:

644-646 Mile End Road Bow

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

Absolutely terrible rental company. They were great until we moved into the flat. The keys didn't fit properly into the door, and my girlfriend was unable to get in without my help late at night - she called their 'out of hours' service, and no one answered. Very luckily, someone in the upstairs flat came home, but she would have been locked out, and they took days to change the lock. Many other problems, took weeks to send any engineers out/builders for various problems. Very rude, never got anything done, will never, ever rent through them again. When we moved, the amount they took from our deposit was absurd, and we managed to negotiate it to over half the original sum proposed, which to me says they know how absurd the initial estimate was.

Do not rent with this company. Having gone to a much better agency now (Quadrant), I understand how truly awful they were.

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A 1-star review by 'Towerhamlets resident' 13/5/2010

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

Looked at a few of their properties but decided against using them because they were the most impolite, rude estate agents we have ever come across. Someone else on this site described them as tyranical, and I could not agree more

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A 1-star review by 'O \'Lordy\'' 19/3/2010

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

Felicity J Lord lack common courtesy, charm and honesty. They would be wise to remember that customers who have a good experience return and recommend.

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A 1-star review by 'Appalled' 17/2/2010

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

I could not agree more with AngryMan. I just would add that they are also "Patronizing" and "Tyranic".
If you want to work with Felicity J Lord, make sure you prepare a formated speech they will like to hear.
You may have permanent stable jobs, money, and so on, it's not just good enough for them to trust you.
Don't waste your time with them as they just do not want to waste their time with you.

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A 1-star review by 'AngryMan' 27/1/2010

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

They were terrible - rude, bolshy and aggressive. They called to arrange a flat viewing but because my girlfriend owned her own company they cancelled. They also mentioned the

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A 1-star review by 'iwantthatflat' 11/1/2010

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

We agreed to rent a flat through Felicity J Lord mid December to commence end January. We handed our notice in on our current flat, filled in all the referencing forms, gave our bank details - had to keep phoning them to check everything ok (even had to phone to find out our offer of the full monthly amount had been okayed). Finally after 3 weeks we got our first phonecall from Felicity J Lord to apologise and tell us the landlord was moving back into the flat. Found out a day later from another managing agent that it had actually been let out by First Avenue. Whilst they seemed friendly enough they also seemed pretty useless. Although I'm sure in the managing agent world in London they are not alone.

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A 5-star review by 'Clara' 28/11/2009

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

I have rented my flat out for many year and I only use Felicity J Lord. They are professional, helpful and simply the best agent I have ever used. I highly recommend them!

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A 1-star review by 'Grubster' 28/10/2009

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

Recently signed up to 12mnth tenancy. Ignoring previous warning of how incompetent they are. Once you've signed you become uninteresting to them. This isn't great if you have had half as many problems post moving in as we have. The Branch on Mile End Road is to be avoided. Possibly one member of staff is caring enough to try and solve problems but trying doesn't always get you anywhere you need to be. ****** and *** are impossible. They avoid a common sense approach to any of the issues we've had - we spell out a solution but even that is ignored. I'm opting to lauch rather than cry!! If you have locked yourself into a simialr situation - my only advice would be to keep pushing - you have to if you want anything done - don't think they will get on with it - keep chasing and make sure you keep all correspondence you have with them. The chances are you'll need it soon.

Right - I'm off to check the inventory for some truth...

Admin note: names of persons removed.

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A 3-star review by 'a5462' 23/9/2009

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? Yes

An agent from their Wapping branch showed me a different flat from the one that was advertised, which was more expensive as well.

It's a usual think in this country though. At least he came to the viewing! At least 20% of agents (my statistics) don't bother to show up on viewings.

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A 1-star review by 'C Smith' 5/6/2009

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

We looked at several properties with the Wapping branch one evening. The bloke that showed us around seemed decent enough and we were interested in one of the properties shown but he went on holidays the following day. The second bloke I spoke to re putting in an offer was incredibly bullying with high pressure tactics. He tried to tell me the standard term was 18 - 24 months (hah!) and then demanded credit card details for a deposit whose terms he was very vague about. I smelt a crooked rat and told him to forget it. So pleased I did. Avoid.

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A 1-star review by 'Powerless tenant' 16/4/2009

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

I have rented two different flats through the Tower Hamlets branch. On both occassions the landlords tried to keep my deposit, and on both occassions they utterly failed to protect me. Both times they "lost" their copies of the inventory and other important paperwork, leaving me unable to defend myself against false accusations that I had damaged the properties. In one case I even ended up paying to repair some damage that had been there before I moved in.

I agree with the landlord saying the centralised office is a nightmare too. It helps them to conveniently "lose" documents and makes getting damage deposits back very tricky- in one case it took me six months and a threat of legal action before they finally coughed up.

The customer service stops the minute they get your signature. Once they have it you're on your own.

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A 2-star review by 'Ms Disappointed' 15/4/2009

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? No

We found a place we liked and put in an offer which required a

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A 1-star review by 'Intimidated' 6/4/2009

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

I would definately NOT recommend FJL. The "service" was diabolical, I actually felt bullied by the staff. Organisation was awful. Paperwork STILL not completed over two months later. Avoid at all costs.

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A 2-star review by 'Disappointed' 11/11/2008

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? No

Although I was happy with the branch office, since finding me a tenant I've had terrible problems with this agency, specifically the centralised management of the tenanted flat. An agency to be avoided.

Was this review helpful? Yes
A 4-star review by 'musicben' 27/7/2007

Branch:

7 Stratheden Parade Blackheath

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

In the kingdom of the blind they were relatively good. Only downpoint was that they didn't pass on an offer to the buyer about fixtures and fittings despite claiming they had.

Was this review helpful? Yes

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Surveys	Conveyancing	Lettings (Prospect)	Sales (Prospect)

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Disapprove:0	Disapprove:2	Disapprove:13	Disapprove:1

They manage our building	They are our factor	They manage our estate

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Agent Information

Felicity J Lord

Offices / Branches

This Agent ranked 9261 out of 9267 in the UK

Overall Customer Rating

Felicity J Lord has not joined our 'transparent agent' scheme yet.

Customer Reviews (Page 0 of 2) show me only reviews from.. Please select.. Landlords Tenants Buyers Sellers No's Yes's

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A 2-star review by 'Ms Disappointed' 15/4/2009

A 1-star review by 'Intimidated' 6/4/2009

A 2-star review by 'Disappointed' 11/11/2008

A 4-star review by 'musicben' 27/7/2007

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