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Featherstone Leigh

Agent rating: 2.1 out of 5.0 based on 7 ratings. This website contains 5 user reviews of Featherstone Leigh.

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  • Agent Details
  • Review Stats
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  • Staff Members
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This Agent ranked 8200 out of 9267 in the UK

Overall Customer Rating

2.14 out of 5.00

  • 2 recommend
  • 5 disapprove

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Customer Reviews

  1. A 1-star review by 'Richmond viewing' 28/6/2011

    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    Agent has zero sales skills. Showed up to the flat and the agency had not called the tenants to let them know about the viewing so we were not allowed in. Agent suggested it was our fault for requesting a same-day viewing. We received no follow up calls or suggestions about other properties to view.

    Was this review helpful? Yes

     

  2. A 5-star review by 'Mr B' 17/2/2011

    Branch:
    32 High Street
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Very helpful, kept me well informed throughout the process of letting out my flat.

    Was this review helpful? Yes

     

  3. A 1-star review by 'winchester' 23/12/2010

    Branch:
    35 High Street Teddington
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Extremely disappointed in the service provided. Very aggressive and attentive sales group, absolutely disappear at times when issues arise. I spent 3 weeks without a washing machine and the agent didn't make any calls to me or offer any support. In addition, they provided no support in seeking reimbursement for cleaning costs incurred during this time.

    Additionally, I was trapped outside of the country during a snowstorm and no one was willing to go to the property to turn the heat on because they were "too busy".

    Absolutely appalling attitude and total indifference.

    I have used more than a dozen agents in my life, a lot of international assignments. I've never said this about any agent previously. I will never use them again or recommend them to anyone.

    Was this review helpful? Yes

     

  4. A 1-star review by 'Sedrick' 2/12/2010

    Branch:
    Chardin House Chardin Road Chiswick
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No





    User 'Sedrick' rated Featherstone Leigh but did not write a review.

  5. A 1-star review by 'Craig' 26/9/2010

    Branch:
    12 York Street Twickenham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No





    User 'Craig' rated Featherstone Leigh but did not write a review.

  6. A 1-star review by 'what jokers' 14/1/2010

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    This company did nothing but p*ss me about. No one ever gave me a straight answer it was like the dumb leading the dumb. Who ever has put kind comments on this site about this company is either mad or never used a good agent in the past. I will never use this company again

    Was this review helpful? Yes

     

  7. A 5-star review by 'daisyduke' 1/8/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I am currently in a FL property and so far they are the most organised agents I have ever rented from. Any queries responded to within 24 hours, polite and organised. Its rare so well done :-)

    Was this review helpful? Yes

     

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Review Statistics for Featherstone Leigh


Review Summary
 
Total Reviews:
5
Total Ratings:
7
First Review :
01/08/2009
Latest Review:
28/06/2011

 

Overall Review Performance
 
Recommend :
2
Disapprove :
5

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:1 Recommend:1 Recommend:0 Recommend:0
Disapprove:1 Disapprove:3 Disapprove:0 Disapprove:0

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:1 Disapprove:0

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

Agent Fees

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Complaints Procedure

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