Equity Estate Agents
based on 5 ratings. This website contains 5 user reviews of Equity Estate Agents.
Agent Information
Equity Estate Agents
At Equity Estate Agents, we have a passion for delivering the very best in Customer Service. Along with our wide range of services, we offer our Clients sound advice in all areas; so whether you're thinking of buying, selling or letting your property our extensive knowledge of the local area coupled with an enthusiastic approach to business ensures that we are well equipped to meet all of your needs.
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Customer Reviews
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by 'Disappointed' 7/10/2011
- Branch:
- 213-217 Hertford Road
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
We are first time buyers and made an offer on a house which was accepted. What was I was not told at the time of it's acceptance was that it was still going to remain on the market and be open for viewings. As first time buyers you would think that the estate agent would have the brains to advise this to a prospective first time buyer as most agents have the courtesy to advise you if they plan to keep it on the market. Low and behold once I had the solicitor and mortgage application in process someone else made a higher offer and the vendor accepted. Equity didn't have the decency to warn me... (read more)
Was this review helpful? Yes
-
1
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by 'raja' 25/8/2011
- Branch:
- 213-217 Hertford Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I rented my property with this Agency and my rent was never coming on time, I was disgusting with the service and found the staff to be terrible at returning my calls after promising to chase the tenants for my rent.
I left them to do their jobs as they promised me the best service when signing up with them and I limited my phone calls to them to once in a while, the tenants had arrears on their account for months on end and the agent never made any attempts to make a payment plan with then.
They told me they had carried out inspections on the property and everything was ok but I find this... (read more)Was this review helpful? Yes
-
by 'Tenant' 16/7/2011
- Branch:
- 213-217 Hertford Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Terrible service:
WHEN RENTING in 2009
I agreed to pay the full advertised price of a 2 bed flat, and put 300 deposit to move after 3 weeks and they couldn't do the formalities in the timeframe
- the staff was very rude and made me to come personally twice from south london to enfield which is more than an hour drive. They told me if don't I lose my deposit. First visit to sign the agreement which per them I can't send by post and have to sign in front of them and second visit to pay the advance again which I can't transfer to their account but have to pay by card.
- didn't get the... (read more)Was this review helpful? Yes
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by 'kelly' 28/7/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Great service and very friendly. These guys know their stuff. Would highly reccommend them.
Was this review helpful? Yes
-
by 'The Landlord' 13/1/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Nice bunch of genuine & knowledgable guys. However, they seem to have a high turnover of staff. The main managers tend to have stuck around. Equity property manage one of my lets and have been doing so for the last few years. So going by their lettings director and quality service, I would be happy to recommend them.
Was this review helpful? Yes
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AVOID AT ALL COSTS! THERE IS A REASON YOU DO NOT READ GOOD REVIEWS ABOUT THEM AND I STRONGLY RECOMMEND YOU DEAL WITH SOMEONE ELSE! I GAVE MY PROPERTY TO ANOTHER AGENT AND I AM GETTING MY RENT ON TIME AND I HAVE GONE AND INSPECTED THE PROPERTY MYSELF AND ITS IMMACULATE! I HAVE TO TAKE MY SHOES OFF AS THE TENANTS DO NOT ALLOW SHOES IN MY HOUSE!
[[EDIT ORIGINAL END]]
I rented my property with this Agency and my rent was never coming on time, I was disgusting with the service and found the staff to be terrible at returning my calls after promising to chase the tenants for my rent.
I left them to do their jobs as they promised me the best service when signing up with them and I limited my phone calls to them to once in a while, the tenants had arrears on their account for months on end and the agent never made any attempts to make a payment plan with then.
They told me they had carried out inspections on the property and everything was ok but I find this hard to believe as when the tenants finally left the property was completely trashed. The deposit was a fraction of the repair costs and I had to pay so much money on top.
The tenants were not vetted as Equity did not have any proper paperwork on them, they had not inspected and told me how bad the condition was and showed no compassion once I told them I will not be using them again.
AVOID AT ALL COSTS! THERE IS A REASON YOU DO NOT READ GOOD REVIEWS ABOUT THEM AND I STRONGLY RECOMMEND YOU DEAL WITH SOMEONE ELSE! I GAVE MY PROPERTY TO ANOTHER AGENT AND I AM GETTING MY RENT ON TIME AND I HAVE GONE AND INSPECTED THE PROPERTY MYSELF AND ITS IMMACULATE! I HAVE TO TAKE MY SHOES OFF AS THE TENANTS DO NOT ALLOW SHOES IN MY HOUSE!/&display=popup&link=http://www.allagents.co.uk/review/12312/&redirect_uri=http://www.allagents.co.uk/review/12312/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Equity Estate Agents
Select a branch to go to view details of that specific branch
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Enfield - 89 Lancaster Road, Greater London, EN2 0DW
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Enfield - 213-217 Hertford Road, Greater London, EN3 5JH
Review Statistics for Equity Estate Agents
Review Summary
- Total Reviews:
- 5
- Total Ratings:
- 5
- First Review :
- 13/01/2010
- Latest Review:
- 07/10/2011
Overall Review Performance
- Recommend :
- 2
- Disapprove :
- 3
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:1 | Recommend:0 | Recommend:1 | Recommend:0 |
| Disapprove:1 | Disapprove:1 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:1 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
Enfield - 89 Lancaster Road, Greater London, EN2 0DW
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Enfield - 213-217 Hertford Road, Greater London, EN3 5JH
Agent Fees
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Complaints Procedure
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