Ellis & Co (London)
based on 262 ratings. This website contains 258 user reviews of Ellis & Co (London).
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Agent Information
Ellis & Co (London)
Ellis and Co are proud of their 160-year history since opening their first office in Swiss Cottage, North-West London, in 1850. The company has grown from that solid foundation and over the years has built up an enviable and deserved reputation for experience and service.
Having expanded selectively, the group now covers areas stretching from Hampstead Garden Suburb out to Stanmore, across to Harrow and down to Surrey and Kent.
Ellis and Co have always prided themselves on their tradition of providing a professional service that is both courteous and efficient and delivered by highly motivated and experienced staff with an intimate knowledge of their local area. This has ensured that Ellis and Co have become one of London's most successful and well-established estate agents. It is reassuring to know that one firm has retained its identity and still believes in the traditional values of achieving results through service and experience.
Offices / Branches
- Barnet - 22 High Street, Greater London
- Enfield - 58 Church Street, Enfield Town,
- Epsom - 1st Floor, Station House, Bunbury Way, Epsom,
- Harrow - 272 Streatfield Road, Kenton,
- Harrow - 66 The Broadway, Greater London
- Ilford - 202 New North Road, Hainault, Redbridge,
- London - 22 The Broadway Mill Hill, Mill Hill,
- London - 26 West Green Road, Tottenham,
- London - 224 Hoe Street Walthamstow, Walthamstow,
- London - 4 Ealing Road, Wembley,
- London - 51 Bridge Road, Wembley,
- London - 29 Walm Lane, Willesden Green,
- London - 13 Trinity Road, Tooting,
- London - 28 Church Lane Leytonstone, Waltham Forest,
- London - 389 High Road, Leyton,
- London - Paradise Row House 485 / 487 Bethnal Green Road, Tower Hamlets,
- London - 207/209 Hertford Road , Edmonton,
- London - 10 Queens Parade Brownlow Road , Bounds Green,
- London - 341 Regents Park Road, Finchley,
- London - 52 Golders Green Road Golders Green, Golders Green,
- London - 395 Mile End Road , Bow,
- London - 14 Market Place Hampstead Garden Suburb, Hampstead Garden Suburb,
- London - 8 College Road, Harrow,
- London - 76 Essex Road, Islington,
- Romford - The Queensgate Centre Orsett Road, Grays,
- Tonbridge - 93/95 High Street, Kent
- View All Branches
- Update Agent details
Customer Reviews (Page 1 of 9)
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by 'Emma' 25/5/2012
- Branch:
- 22 The Broadway Mill Hill
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I was very happy with the properties I was emailed, they always matched my criteria and I viewed a lot of houses with them. Jatender is very prompt with returning calls and setting up viewings and also gives honest information about the property even if it isn't positive. Once we made an offer on a house he kept us up to date and well informed of the progress. They are a very professional company and I would definitely recommend them.
Was this review helpful? Yes
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by 'Simon' 23/5/2012
- Branch:
- 22 The Broadway Mill Hill
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Ellis & Co were superb!!! We put our house on the market on a Thursday and they had it under offer by Saturday at the price we wanted! It was in solicitor's hands on Monday. Jatender was extremely knowledgable and efficient and was an excellent conduit between the purchaser, the 2 solicitors and the agent that I was buying through. I would thoroughly recomend Ellis & Co. (and in particular Jatender) and would have no hesitation in using them again.
Was this review helpful? Yes
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by 'Ruth' 22/5/2012
- Branch:
- 52 Golders Green Road Golders Green
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Ellis and Co have managed my property for several years and as an absent landlord, they've provided me with excellent service. Melissa is very helpful, reliable, efficient and professional and I have no worries knowing I can rely on her to take care of things on my behalf.
Was this review helpful? Yes
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by 'Jonathan A' 21/5/2012
- Branch:
- 22 The Broadway Mill Hill
- Services:
- Sales (as a Buyer)
- Staff Member
- Jatender Chaggar
- Experience:
- Would you use the agent again? Yes
Jatendar was very helpful in our search for a property. He was always very honest throughout, never being too pushy or over-salesman-like; he became more of our partner in the process. Once he had a good idea of what my wife and I were lokoing for, he only contacted us when there was something that he was confident that we would be interested in, not wanting to waste our time. Ultimately,he informed us immediately once the house we eventually bought was introduced to him and we were able to act quickly... I understand from our sellers that they originally bought through Jatendar / Ellis & Co when they purchased the home seven or so years ago, which speaks volumes about the Jatendar and his business. I would definitely recommend them. Thank you.
Was this review helpful? Yes
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by 'Andy' 10/5/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I would definitely recommend using Ellis & Co if you want to rent a property in the Bethnal Green area. Ashley and the team were always on the ball, keeping me up to date with anything I needed to know about the property. A can do positive attitude made the renting experience an enjoyable one.
Was this review helpful? Yes
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by 'Lizzie' 9/5/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Andy James Charlotte Kohl
- Experience:
- Would you use the agent again? Yes
For the last three years I rented a flat in east London and Ellis & Co in Bethnal Green were the letting agents. All the staff in the office, particularly Kier Hawkins (who dealt with my tenancy), were always extremely helpful, friendly and efficient when dealing with any issues. Emails and phone calls were responded to immediately and if ever there was something wrong - broken boiler, temperamental radiators - the problem was dealt with straight away.
I would absolutely recommend them to anyone as a great letting agency to deal with - certainly the best I have come across!
Was this review helpful? Yes
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by 'Rachel' 9/5/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Kier helped me out from day one. He explained all the financial stuff and gave me his mobile number so that I could let him know as soon as I'd made a decision. He's been great since then too, always on time for any appointments, friendly and really easy to deal with.
Was this review helpful? Yes
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by 'Harrison' 1/5/2012
- Branch:
- 10 Queens Parade Brownlow Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
We have been renting in the Bounds Green area for the last 18 years and have been using the services of Ellis and Co in Bounds Green for over 10 years now. We cannot recommend them highly enough, their professionalism, their dedication and their support in helping us find properties to rent. They are always helpful and pleasant to deal with and always go 'the extra mile' with their tennants. We have been really happy with the service they have provided for us over all these years. It is a happy office in Bounds Green, the staff are always happy to see us. We would like to say thank you to them all, Michael the manager, Tony, Heidi and Ravi.
Was this review helpful? Yes
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by 'Ibrar' 28/4/2012
- Branch:
- 22 The Broadway Mill Hill
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I looked at a property on the Rightmove website and got in contact with Jatender from Ellis & Co straight away. Jatender was very professional with me and offered a great deal of flexibility by arranging to see the property on the same day.
I fell in love with the property as soon as I walked in and gave an offer straight away. Jatender was in constant contact with me and gave regular updates regarding the purchase as there was another potential buyer in the picture.
Unfortunately I was informed on the tragic loss of Peter during the purchasing process. Jatender was still able to offer a very good customer service and inform me on regular updates.
We eventually completed the purchase and I don't have a bad word to say about Jatender and Ellis & Co. They were friendly, professional and competent. Many other estate agents are aggressive and put unnecessary pressure on you, whereas Jatender was the complete opposite and I am very happy with the customer service provided.
Thank you very much for helping me purchase my dream home!
Was this review helpful? Yes
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by 'Mr Berger' 25/4/2012
- Branch:
- 22 The Broadway Mill Hill
- Services:
- Sales (as a Vendor)
- Staff Member
- Jatender Chaggar
- Experience:
- Would you use the agent again? Yes
Despite the unfortunate and tragic loss suffered by the office with the death of Peter at the beginning of our sale process, I was impressed by the professional approach by Jatender and the staff at the office who were always helpful and prompt in responding to any queries we had. The advice given was sound and the marketing of our house was conducted with clear direction and the knowledge of the market place and local demand was clear to see. Within less than 1 week of having our house on the market, and a number of viewings organised, we received an offer close to our market price. Although the chain was not straight forward, we received regular updates and Jatender dealt with any questions or enquiries expertly and promptly which meant that we were able to exchange and complete on our sale is little over 6 weeks from when the sale process began which I feel was an achievement in itself bearing in mind the chain of buyers and sellers involved.
Was this review helpful? Yes
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by 'Mr M Bann' 23/4/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
We have been using Kier Hawkins and Ellis&Co for a number of years to manage our properties in the East End. We have had great service and no legthy voids since switching to Ellis and Co.
Was this review helpful? Yes
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by 'Eva and Juri' 23/4/2012
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
After a rather unpleasant incident with a different estate agent, Kier was unbelievably accommodative, fast and effective to help me and my flatmate to find a flat practically in no time. The paperwork got dealt with swiftly and in two days time we were already in our new home.
Would definitely recommend Ellis & Co thanks to their professional, efficient and helpful manner and rather pleasant staff.
Was this review helpful? Yes
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2
people found
this helpful.
by 'Kamlesh Christian' 13/4/2012
- Branch:
- 1st Floor, Station House, Bunbury Way
- Services:
- Lettings (as a Landlord)
- Staff Member
- Robin Johnson JOHNSON
- Experience:
- Would you use the agent again? Yes
I feel obliged to write a glowing review of the family run,friendly,professional attitude of Robin Johnson at Ellis and Co.in Tadworth.Nothing was too too small ,and the attention to detail and customer service was 6 stars.Robin goes out of his way to get the job done and will be using him as much as possible,the rates and level of service are unheard of.Use this agent as soon as possible as there is a personal touch ,and ethical selling and management levels are excellent compared to the local dross.He understands marketing,and people and getting the job done,Simply outstanding
Was this review helpful? Yes
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by 'b matharu' 10/4/2012
- Branch:
- 22 The Broadway Mill Hill
- Services:
- Lettings (as a Landlord)
- Staff Member
- Joe Kalmus
- Experience:
- Would you use the agent again? Yes
The lettings manager was an excellent in all areas. Mr Kalmus is especially well accustomed to this area of London and has a acquired a number of key personnel and third party contractors to provide an efficient and very reasonable service in regards to maintenance of the property,providing full peace of mind. Would highly recommend the lettings for either landlord or tenant.
Was this review helpful? Yes
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by 'jamiewagstaff' 8/4/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
All correspondence we've had with Ellis & Co both prior to our tenancy start helping us find somewhere and towards the end when leaving the property has been very positive. All staff at the branch have always had a very professional approach when dealing with us. All consistently approachable and friendly. Also, in terms of handing over property at end of the tenancy, staff were very careful to ensure viewings, etc were at times convenient to us and were flexible time-wise in terms of the hand-over of keys, etc. I can't fault them.
Was this review helpful? Yes
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by 'Farah' 7/4/2012
- Branch:
- 4 Ealing Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
The named agent provided a very courteous and efficient service. I have opted or full management and he deals with all queries and keeps me updated regularly.
A very good company for hassle free lettings, inshallah. ***** to Imran.Was this review helpful? Yes
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by 'Alvin F' 4/4/2012
- Branch:
- 4 Ealing Road
- Services:
- Sales (as a Buyer)
- Staff Member
- Sundeep Mistry
- Staff Member
- Cristina Siladi
- Experience:
- Would you use the agent again? Yes
Both Sundeep and Cristina were extremely professional in their dealings with me. They sound really friendly on the phone and a real pleasure to meet in person. They present themselves really well but not intimidating which offers reassurance to their clients. I am really pleased to have met Sundeep and Cristina and will never hesitate to recommend both of them to potential clients.
Was this review helpful? Yes
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by 'Gray's' 4/4/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Sales (as a Vendor)
- Staff Member
- Kier Hawkins
- Staff Member
- Ashley Thompson
- Experience:
- Would you use the agent again? Yes
We were really pleased with the service we received. After a long struggle to sell our flat, Kier and Ashley were always honest but encouraging. They worked hard to find us a buyer and were successful where other agents had failed.
Was this review helpful? Yes
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by 'Greenwood 6' 4/4/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
My housemates and I rent a property through Ellis& Co Bethnal Green and they're great. Kier is always on hand if we need anything and we've had nothing but great service from them all. Reliable, friendly and professional - of all the agents I've dealt with in east London they're the best. Can't recommend them highly enough!
Was this review helpful? Yes
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by 'Gary' 30/3/2012
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Has efficiently handled the original lease and subsequent renewals.
Was this review helpful? Yes
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by 'CBretton' 27/3/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Ashley Thompson
- Experience:
- Would you use the agent again? Yes
Ellis were fantastic right from the first viewing. There were no hidden or extra fees (even on renewal). Ashley has been with us throughout the tenancy (coming up for three years) and has always been very supportive, responding promptly with issues including replacement appliances and one burst pipe. Maintenance has been excellent - 5 additional stars for Darren the handyman, who is just brilliant!. We're very happy with their service, it's taken a lot of the stress out of renting in London.
Was this review helpful? Yes
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by 'RM' 26/3/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Kier Hawkings Ashley Thompson
- Experience:
- Would you use the agent again? Yes
The washing machine wasn't brand new when I moved in a couple of years ago, but once it stopped working all I had to do was call Kier, at Ellis & Co. and that same week Darren - the handy-man - replaced the washing machine with a brand new one. As with all other issues I had with the property (luckily, the only other issue I can remember was to do with the boiler), this was addressed promptly and without a hitch.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Anthony Flaherty' 23/3/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I recently sold my property with ellis and co, kier was great I did call him alot as it wasn't the easiest sale due to unforseen circumstances and he was always patient and always got back to me with sound advise which was very reassuring. Ellis seem to have a good team in Bethnal Green, friendly and effficient I would definately recommend them.
Was this review helpful? Yes
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by 'Tim W' 20/3/2012
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I went through Ellis & Co. by recommendation and Kier was specifically highlighted as a great agent to deal with. Kier was extremely helpful and transparent in his dealings with me and everything went very smoothly. Highly recommended.
Was this review helpful? Yes
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by 'Kanti Meljons' 20/3/2012
- Branch:
- 4 Ealing Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- Deepak Mehta
- Experience:
- Would you use the agent again? Yes
Deepak does not normally deal with Lettings but in his intervention when things were getting a bit hairy was reassuring. He resolved all issues n am happy that my property in Wembley is well looked after. What I would say is that like most estate agencies the offices are full of young keen excited people, but there's no replacement for a more mature person.
Was this review helpful? Yes
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by 'Hayley H' 19/3/2012
- Branch:
- 58 Church Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Ellis and Co have fully managed my property for a number of years. From the outset they asked how much involvement I wanted, and informed me and updated me about the property when needed. They communicate greatly with myself (as landlord) and deal with tentant issues quickly and effectively. Mosy importantly, when a tentant has moved on, they have filled the propety quickly. I am very pleased with the service and communcation. I would highly recommend them as agents, and plan to continue using them going forward. In particular, Nadia is superb and deals with any queries I may have,
Was this review helpful? Yes
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by 'Cait' 17/3/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Kier Hawkins
- Experience:
- Would you use the agent again? Yes
My experience with Ellis & Co has been wonderful. I would highly recommend Kier Hawkins in particular. He is very personable, professional, and listens to the needs of his customers. The first property he showed us not only fit our criteria, but exceeded our expectations. We have since been living at the Keeling House and are very happy tenants. Thanks to Kier for liaising with the landlord to provide a quick turnaround and perfect home.
Was this review helpful? Yes
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by 'Yonttte' 17/3/2012
- Branch:
- 272 Streatfield Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- kandas kumar
- Experience:
- Would you use the agent again? Yes
I have been letting my property for more than 5 years .I have always found them friendly, courteous, and above all professional . I know I can leave my investment safely in their hands .
Was this review helpful? Yes
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1
person found
this helpful.
by 'Mr C Turner' 16/3/2012
- Branch:
- 58 Church Street
- Services:
- Lettings (as a Landlord)
- Staff Member
- Nadia Lanitis
- Experience:
- Would you use the agent again? Yes
Ellis have provided me with great service for 10 years. They always advise me in advance of issues arising; keep costs down; and have kept a steady stream of reliable and solvent tenants in my property. I thoroughly recommend them.
Was this review helpful? Yes
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by 'Happy Tenant' 15/3/2012
- Branch:
- Paradise Row House 485 / 487 Bethnal Green Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I have been renting with Kier at Ellis & Co for the past 4 years, I have always appreciated bis efficiency and prompt response to any problems and organisation of any respective actions necessary.
It is clear that he cares about his tenants and their well being, enabling a great and trusting relationship between all parties which has greatly increased the longevity of a hassle free tenancy.Was this review helpful? Yes
 and would have no hesitation in using them again./&display=popup&link=http://www.allagents.co.uk/review/25128/&redirect_uri=http://www.allagents.co.uk/review/25128/ "Share on your Facebook Wall"){kind=logo}
, were always extremely helpful, friendly and efficient when dealing with any issues. Emails and phone calls were responded to immediately and if ever there was something wrong - broken boiler, temperamental radiators - the problem was dealt with straight away.
I would absolutely recommend them to anyone as a great letting agency to deal with - certainly the best I have come across!/&display=popup&link=http://www.allagents.co.uk/review/24406/&redirect_uri=http://www.allagents.co.uk/review/24406/ "Share on your Facebook Wall"){kind=logo}
. Ashley has been with us throughout the tenancy (coming up for three years) and has always been very supportive, responding promptly with issues including replacement appliances and one burst pipe. Maintenance has been excellent - 5 additional stars for Darren the handyman, who is just brilliant!. We're very happy with their service, it's taken a lot of the stress out of renting in London./&display=popup&link=http://www.allagents.co.uk/review/21742/&redirect_uri=http://www.allagents.co.uk/review/21742/ "Share on your Facebook Wall"){kind=logo}
, this was addressed promptly and without a hitch./&display=popup&link=http://www.allagents.co.uk/review/21400/&redirect_uri=http://www.allagents.co.uk/review/21400/ "Share on your Facebook Wall"){kind=logo}
 and deal with tentant issues quickly and effectively. Mosy importantly, when a tentant has moved on, they have filled the propety quickly. I am very pleased with the service and communcation. I would highly recommend them as agents, and plan to continue using them going forward. In particular, Nadia is superb and deals with any queries I may have,/&display=popup&link=http://www.allagents.co.uk/review/21027/&redirect_uri=http://www.allagents.co.uk/review/21027/ "Share on your Facebook Wall"){kind=logo}
