Edmund Cude

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FEATURED REVIEW

A 5-star review by 'JMT10027' 27/7/2011
Branch:
1 Theberton Street
Services:
Lettings (as a Landlord)
Experience:
Would you use the agent again? Yes







After years of frustration using the services of a well known London based competitor estate agent I chose to try Edmund Cude's services and I can say I am delighted with that decision.
The terms of our contract were better all around there service and commitment was prompt, courteous and they were completely thorough in making sure all the necessary tasks were undertaken to ensure I was fully compliant with the current legislation governing landlords
I would recommend any person, tenant or landlord, to give them a try
They are a breath of fresh air compared with years of overcharging and thoroughly mediocre service by their primary competition
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1. 

   A 5-star review by 'SU' 6/2/2012

   Branch:

   322 West End Lane

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   We found our place by just spending couple of hours. The Agent took detailed requirements from us and showed us only the places we would like.

   The frustrating thing I experienced with other agents is they try to change your mind or sell what they have. But with Edmundcude, I didnt have to go through this and they showed us the places based on our requirements and just let me make my decision. The staffs are friendly and professional and this made the experience very pleasant.

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2. 

   A 5-star review by 'a' 18/12/2011

   Branch:

   26 Museum Street

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I have been with Edmund Cude for nearly two years now and I am VERY pleased with our ongoing relationship.
   They consistently do a great job of getting of liaising with me on technical and legal issues while also finding top-notch tenants for the property. All with a smile!
   I have tried a number of other agents in the area and couldn't be happier with Edmund Cude.
   I highly recommend them to any landlord or prospective tenant.

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3. 

   A 5-star review by 'HattieT' 21/11/2011

   Branch:

   26 Museum Street

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Very impressive. Organised 7 viewings on the first day of marketing and managed to get 2 asking prices offers by the end of that first day. Good referencing and lovely tenants.

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4. 

   A 5-star review by 'Caswell' 21/11/2011

   Branch:

   129 Northcote Road

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Emma was incredibly helpful and the experience encountered was first class. Thank you

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5. 

   A 5-star review by 'ABennett' 18/11/2011

   Branch:

   26 Museum Street

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Ms C Evans was pleasant, knowledgeable, courteous, helpful and gave me sound advice as to having the flat brought up to scratch for rental. I thanked her via email for the positive, helpful, cheerful and professional way in which she and the Edmund Cude team handled this tenancy.

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6. 

   A 5-star review by 'Jamie' 20/10/2011

   Branch:

   26 Museum Street

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   After using several different agencies to find a flat, I was so delighted when I met the folks at Edmund Cude. Not only were they extremely kind and knowledgeable, but they also took the time to get to know me. Right from the beginning they were incredibly responsive to my emails and calls never leaving me out of the loop. As an international student, some of the rules of letting here were unclear to me. They took the time to help me understand what I was signing and also helped me work out a payment plan that was best for me. They are always available when I have questions from how to pay a bill to navigating my way around town. It has been such a pleasant experience and I feel lucky to have them around!

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7. 

   A 1-star review by 'Lucy' 6/10/2011

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   The agency failed to ensure that the landlord sign a tenancy agreement for a property we were supposed to be moving into. Five days before we were due to move in, the landlord pulled out leaving us homeless. The agency were unapologetic and did nothing to help us find another property.

   I also rented my previous property through Edmund Cude (formerly West End Estates). Here they failed in basic administrative tasks, which included doing a proper inventory during tenancy change overs. Resultantly, we were left with charges which should’ve been deducted from previous tenants.

   The final inventory was riddled with inaccuracies and the inventory supplier was so inadequate that they used a 2006 inventory to asses the property, instead of using one from 2010. It took the agency weeks of wasted time to produce a further copy. In the end we had £375 deducted from our deposit for largely unsubstantiated claims. I would strongly advise against using this agency.

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8. 

   A 5-star review by 'Andrew Thomas' 29/7/2011

   Branch:

   3 Parkway

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   We have used this company for four years. They are proactive and meticulous in dealing with both us and our tenants. We are fully included in the decision-making process and we are also kept well informed about progress. Communication is accurate, clear and professional and a high standard of written English is always used. In verbal contacts the agents are charming, well informed and keen to provide a good service. Rigorous checking of applicants has led to very successful rentals. We can highly recommend this excellent company.

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9. 

   A 5-star review by 'SK' 27/7/2011

   Branch:

   1 Theberton Street

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Can find no fault with Edmund Cude- polite, friendly, superefficient and always respond to phone calls and emails immediately.

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10. 

    A 5-star review by 'tna' 14/4/2011

    Branch:

    3 Parkway

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    
    
    
    
    User 'tna' rated Edmund Cude but did not write a review.

1. 

   A 5-star review by 'Fish' 22/3/2010

   Branch:

   1 Theberton Street

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Very good, prompt and helpful management service.

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