Downer & Co
based on 11 ratings. This website contains 9 user reviews of Downer & Co.
Branch Rankings
| This branch is ranked in the UK |
15276 out of 16511 |
| This branch is ranked in Reading |
367 out of 397 |
| This branch is ranked in the RG14 area |
23 out of 25 |
Agent Information
Downer & Co
DOWNER & CO is a highly regarded and well established firm of Chartered Surveyors, Estate Agents, Letting Agents and Property Managers - we are professionally trained and qualified and are satisfied only with the highest levels of advice and conduct.
Offices / Branches
- Reading - 44 Cheap Street, Newbury,
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Customer Reviews
-
by 'Disgruntled' 12/7/2011
- Branch:
- 44 Cheap Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? No
Stay well clear, there are quite a few estate agents in Newbury and frankly I wouldn't go back here if all of the others had burned down!
Was this review helpful? Yes
-
by 'looking elsewhere!' 19/5/2011
- Branch:
- 44 Cheap Street
- Services:
- Surveys
- Experience:
- Would you use the agent again? No
The gentleman Downers use for viewings knows nothing about the property, I could do a better job myself. Further down the line information was withheld that dramatically affected the selling price of the property and ultimately the sale itself. Would not recommend Downers to anyone wishing to complete on a sale.
Was this review helpful? Yes
-
by 'BL' 26/3/2011
- Branch:
- 44 Cheap Street
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
User 'BL' rated Downer & Co but did not write a review. -
by 'annoyed and angry' 14/3/2011
- Branch:
- 44 Cheap Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? No
I cannot under any circumstances advise anyone to use this agent. Our own personal experience was extremely negative!!!
Was this review helpful? Yes
-
by 'SH' 14/3/2011
- Branch:
- 44 Cheap Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I am greatly impressed with the efforts that Downer & Co have made in arranging viewings. I can quite honestly say, that of all the agents that I had registered with in the past two years of trying to get this Property Let, Downer & Co have been the most proactive and professional. It has been a pleasure working with the team.
In the future, if ever I need to consider letting my Property, I will definitely not hesitate to put Downer & Co top of my list !
Please cascade my feedback to all concerned.
Kind regards,Was this review helpful? Yes
-
by 'bullied' 25/11/2009
- Branch:
- 44 Cheap Street
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
What can I say except their sales team are nothing short of bullies. Days before I was due to complete on my property I noticed the buyers had gone quiet. Downers forced me to arrange another 'viewing' to keep them interested. They didn't show up. Clearly they were pulling out. This didn't stop Downers from bullying me into another yet 'viewing' meanwhile insisting 'no they're not pulling out'.... This only compounded my stress. I later discovered the buyer had indeed pulled out. Did I mention that they were liars too? One person in the Sales team is particularly bad - I've see him being caught out while I was waiting to talk to him in the office. Very unprofessional and unethical. There are better agents in Newbury - these are just hassle and don't deserve business.
Was this review helpful? Yes
-
by 'Mad in Berkshire' 27/6/2009
- Branch:
- 44 Cheap Street
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Downer really do stand out as the worst estate agent that I have dealt with in the Newbury area. We have had themlie to us to try to raise the price on a property we were interested, make false claims as to properties they have sold and be downright rude on the phone.
I would rather buy a property from ANY other agent in Newbury rather than them....
Was this review helpful? Yes
-
by 'boz' 28/11/2007
- Branch:
- 44 Cheap Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
User 'boz' rated Downer & Co but did not write a review. -
by 'Kermit' 17/9/2007
- Branch:
- 44 Cheap Street
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Complete lack of communication between their own staff. Downer & Co office did not know what their negotiators were doing, what the situation of buyers was (despite being told) or what other offers had been made.
Was this review helpful? Yes
-
by 'Unsatisfied Vendor' 27/4/2007
- Branch:
- 44 Cheap Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? No
They are useless and so stuck up - and for no reason.
We were trying to sell our house at nearly
Was this review helpful? Yes
 or what other offers had been made./&display=popup&link=http://www.allagents.co.uk/review/282/&redirect_uri=http://www.allagents.co.uk/review/282/ "Share on your Facebook Wall"){kind=logo}
-
by 'Atkinson Borderer' 15/12/2006
- Branch:
- 44 Cheap Street
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Where do I start? I had to try very hard even to view a property that Downer were marketing. One woman, in particular, was downright rude to both my wife and myself.
At the first viewing, a representative appeared and was quite pleasant, but had no knowledge of the property. At the second viewing, I was told that 6 p.m. was the latest possible viewing, and yet another booking was taken for almost simultaneous viewing at 6.15 pm. The other party were clearly embarrassed, as were we, and as the vendors most certainly were.
After all, we were making a second visit as serious prospective purchasers, and felt insulted. The Downer rep was supercilious, to be charitable.
Different Downer staff gave us diametrically-opposed information about the property on more than one occasion: consistent and truthful information would have been reasonable to expect.
I would NEVER entrust the sale of our property to Downer.
Was this review helpful? Yes
Agent Details for Downer & Co
Newbury
Reading
Berkshire
RG14 5BX
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Review Statistics for Downer & Co
Review Summary
- Total Reviews:
- 9
- Total Ratings:
- 11
- First Review :
- 15/12/2006
- Latest Review:
- 12/07/2011
Overall Review Performance
- Recommend :
- 3
- Disapprove :
- 8
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:2 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:2 | Disapprove:1 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:1 |
| Disapprove:1 | Disapprove:0 | Disapprove:0 | Disapprove:4 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
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Complaints Procedure
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