Direct Residential Lettings Ltd
based on 4 ratings. This website contains 3 user reviews of Direct Residential Lettings Ltd.
Branch Rankings
| This branch is ranked in the UK |
15196 out of 16712 |
| This branch is ranked in Brighton |
266 out of 293 |
| This branch is ranked in the BN3 area |
47 out of 59 |
Agent Information
Direct Residential Lettings Ltd
Description of Direct Residential Lettings Ltd is currently unavailable.
Offices / Branches
- Brighton - 20 Western Road, Hove,
- View All Branches
- Update Agent details
Direct Residential Lettings Ltd has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Direct Residential Lettings Ltd, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews
-
by 'TS' 6/7/2011
- Branch:
- 20 Western Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Without doubt the most disgusting customer service I have ever been subject to in my life, the directors and senior staff should be embarrassed. First off I don\'t understand what they actually do for us, other than add charges all over the place, as every time we have a problem they refer us to the landlord. They will pester you (up to 6 calls a day, during work hours) for the most minute of information, yet take literally weeks to respond to your enquiries (We have been in the property for 4 months and they still have not removed the \'To Let\' sign).
The inventory check-in was... (read more)
Was this review helpful? Yes
-
by 'Enough is enough' 3/3/2011
- Branch:
- 20 Western Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Stay away from these guys! Every time (except when we went to sign a contract) we felt unwelcome, every time we asked questions we had to wait weeks to get any replies, when we had our first viewing we asked the agent if the property has any damp problems and they said NO - 2 months later whole property is covered in damp, kitchen was in an awful state but the agent said it will all be professionally cleaned - on the day we moved in kitchen was in exactly the same state! and guess what? you CANNOT terminate the contract unless with the landlord's permission! In summary: terrible attitude, promises which are never kept and taking ages to get back with simple Yes/No answer.
Was this review helpful? Yes
-
by 'Andrew' 24/7/2009
- Branch:
- 20 Western Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
User 'Andrew' rated Direct Residential Lettings Ltd but did not write a review. -
by 'Mia' 13/3/2008
- Branch:
- 20 Western Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Shockingly bad service, charged fees here there & everywhere. Came into the property without agreement or notice. Do not use this company!
Was this review helpful? Yes
 for the most minute of information, yet take literally weeks to respond to your enquiries (We have been in the property for 4 months and they still have not removed the \\\'To Let\\\' sign).
The inventory check-in was also done without us present, meaning if there is any dispute on the check out, we won\\\'t have a leg to stand on. This is just scratching the surface of the huge list of problems we have had with this company. Extremely unprofessional, several rude staff members, you\\\'ll have to sign the same paperwork multiple times as they are completely disorganised, and despite this, they\\\'ll make assumptions about all sorts.
Do not use them, and caution anyone you know about using them. We decided they were dreadful before even making an offer on the property, but that the property was so nice that we\\\'d tollerate it. Don\\\'t make the same mistake, no property is worth having to deal with them!/&display=popup&link=http://www.allagents.co.uk/review/10975/&redirect_uri=http://www.allagents.co.uk/review/10975/ "Share on your Facebook Wall"){kind=logo}
 we felt unwelcome, every time we asked questions we had to wait weeks to get any replies, when we had our first viewing we asked the agent if the property has any damp problems and they said NO - 2 months later whole property is covered in damp, kitchen was in an awful state but the agent said it will all be professionally cleaned - on the day we moved in kitchen was in exactly the same state! and guess what? you CANNOT terminate the contract unless with the landlord's permission! In summary: terrible attitude, promises which are never kept and taking ages to get back with simple Yes/No answer. /&display=popup&link=http://www.allagents.co.uk/review/8857/&redirect_uri=http://www.allagents.co.uk/review/8857/ "Share on your Facebook Wall"){kind=logo}
