Crendon House

Reviewed by Mariom on 30th December 2007

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

We had many problems with Crendon House. They never rang to inform us about anything, problems and otherwise, even when we left messages asking them to ring back. They made multiple mistakes with our paperwork, such as printing the wrong address or forgetting to give us certain parts. We almost didn't get the keys on the right date because they were an hour late to open *and* spent another hour getting the keys sorted, which wouldn't have been so bad except it was the last day of business before they closed for Christmas.

All in all, very unprofessional. The staff were friendly, but this hardly makes up for the stress they caused us.

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Reviewed by Mr webb on 10th December 2007

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes

I have used a number of agents in High Wycombe buying selling and renting and till now haven't found one that is able to get on and do what they are paid for until I used Crendon House. The staff were friendly and knew exactly what my needs were so I was sent round the house as you might say. I will only deal with this company from now on as my dealings with Philip Green and a few others in the area have been useless.

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Reviewed by Keith T on 24th October 2007

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes

I used Crendon House and they were fine. The keys were entrusted to them and the house was never disturbed. There were viewings and the house was sold in the period of a month.

I would not recommend Fendom & Dawson Solicitors though. When I bought the house, they made a mistake in the conveyancing and having ignored my complaint, had a formal complaint lodged with the Law Society and compensation was given.

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Reviewed by bushka on 5th July 2007

Services: Sales (as a Buyer)
Property: Residential
Experience: Would you use the agent again?  No

They never ever give you any updates. Every time you contact them they tell you a different story. Basically they have not got a clue what is going on. During my proposed purchase they even had a branch manager quit. Considering what they get paid they DO NOT deserve their commission. Do not use them.

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