Coopers Residential
based on 1 ratings. This website contains 1 user reviews of Coopers Residential.
Agent Information
Coopers Residential
Independent letting & management agents.
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- Agent Details
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Customer Reviews
-
by 'Deftly' 14/7/2011
- Branch:
- First Floor 162 Central Road Worcester Park
- Services:
- Conveyancing
- Experience:
- Would you use the agent again? No
You'd think any EA would be quite helpful to a first-time buyer with a decent deposit. Not this lot. We'd attempted to see a house of theirs some weeks back, but the property had gone under offer (not on the website, though). It came back, so we booked to see it at the excellent time of 7pm. How reassuring, I thought, to come across an EA prepared to hold a viewing at that hour. I would have continued to think that, if only they hadn't failed to show. I called the office, where someone was still in at 7.15, but I had no call back to explain the situation.
They didn't even bother to call... (read more)
Was this review helpful? Yes
. It came back, so we booked to see it at the excellent time of 7pm. How reassuring, I thought, to come across an EA prepared to hold a viewing at that hour. I would have continued to think that, if only they hadn't failed to show. I called the office, where someone was still in at 7.15, but I had no call back to explain the situation.
They didn't even bother to call back the following morning, so I called them. The explanation: the EA was running late so he had contacted the tenant to get them to show us round. Great, apart from the fact that this remained a private arrangement between Coopers and tenant. The house is gated and the entrance buzzer is unmarked for the house in question so even if I thought that it was my job to knock on the door, I couldn't.
"There was a misunderstanding," they said, "can I rebook your appointment?" Not on this occasion - I'd had enough of these clowns./&display=popup&link=http://www.allagents.co.uk/review/11176/&redirect_uri=http://www.allagents.co.uk/review/11176/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Coopers Residential
Select a branch to go to view details of that specific branch
-
Harrow - 126-128 High Street, Hillingdon, HA48LL
-
Kingston Upon Thames - First Floor
162 Central Road
Worcester Park, Sutton, KT4 8HQ
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Uvbridge - 109 Hillingdon Hill, Hillingdon, UB100JQ
Review Statistics for Coopers Residential
Review Summary
- Total Reviews:
- 1
- Total Ratings:
- 1
- First Review :
- 14/07/2011
- Latest Review:
- 14/07/2011
Overall Review Performance
- Recommend :
- 0
- Disapprove :
- 1
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:1 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
Harrow - 126-128 High Street, Hillingdon, HA48LL
-
Kingston Upon Thames - First Floor
162 Central Road
Worcester Park, Sutton, KT4 8HQ
-
Uvbridge - 109 Hillingdon Hill, Hillingdon, UB100JQ
Agent Fees
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Complaints Procedure
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