Colin Dean Residential
based on 87 ratings. This website contains 87 user reviews of Colin Dean Residential.
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Offices / Branches
- (86)Harrow - Bank House, 350 Pinner Road, HA1 4LB
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Filter Reviews
- Sales (as a Vendor)6
- Sales (as a Buyer)4
- Sales (Prospective customer)0
Lettings (as a Landlord)32- Lettings (as a Tenant)43
- Lettings (Prospective customer)2
- Repair/Property Management0
They manage our building0- They are our factor0
- They manage our estate0
They arranged our mortgage0- Re-Mortgages (Prospective Customer)0
- Mortgages (Prospective Customer)0
Surveys0- Conveyancing0
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Agent Information
Colin Dean Residential has been established since 1989 and in that time have established a reputation for good honest and reliable service in selling letting and managing our client's properties. We are passionate about doing things right or not at all and will always put the best interests of our clients as our primary concern....yes even before our own commercial benefit.
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Customer Reviews (Page 1 of 3)
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by 'Kinga' 18/6/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Chris Gair
- Postcode
- HA2
- Experience:
- Would you use the agent again? Yes
I was very impressed how easy Colin Dean made the whole renting process. I found the stuff to be very knowledgeable and helpful. Would definitely recommend them to others!
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by 'Craig' 30/5/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- RYAN TOMS, Dean Ayling
- Postcode
- HA2
- Experience:
- Would you use the agent again? Yes
I was very impressed with how easy the company made it to go from viewing the flat to moving in. The pictures were very accurate that were displayed on the website and we received a lot of help from Ryan in making it possible for two young people to take this step. They are always polite and go that extra mile for their customers. I was also very impressed with how pleasant Dean Ayling was when sorting the paper work in the office. They run a very smooth operation and I'd like to thank them for introducing me to such a great property. 10/10
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by 'Chris' 29/4/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Sales (as a Vendor)
- Staff Member
- Dean Ayling
- Postcode
- HA1
- Experience:
- Would you use the agent again? Yes
Excellent, knowledgable and courteous service throughout.
The negotiations were somewhat complicated, even for a studio flat, but were skilfully resolved.
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by 'Szilvia Kovacs' 17/4/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- WD18
- Experience:
- Would you use the agent again? Yes
We have been completely satisfied with the work of the agency. All the paperwork went smoothly. the staff were helpful and professional. would absolutely recommend to anyone who would like to rent.
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by 'Faraz & Huma' 16/4/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Ryan Toms
- Postcode
- HA1
- Experience:
- Would you use the agent again? Yes
I was looking for a 2 bedroom flat, good size, location and didnt have a high budget, Ryan took my case and shown me a no. of properties according to my availability which gave me an option to compare what I am getting against the cost. I am delighted to moved in to a proper 2 bed flat, with mostly everything redecorated, fully equipped kitchen with dishwasher big fridge freezer and loads of space. Ryan also helped taking my requests to the landlord and making the landlord agree them, very happy now.
I also took contents insurance on Ryan's advise to save me from any accidental damage, the insurance was extremely cheap.Thanks
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by 'ChrisJ' 30/3/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Dean Ayling
- Postcode
- HA2
- Experience:
- Would you use the agent again? Yes
I've just arrived into UK recently and searched for a flat. Happened to find on net and contacted the agency - Colin Dean. Staff were the most helpful, we could arrange a quick view, even on saturday with a short (previous day) notice - especially thanks to Ryan for that. I was very fond of it for first sight and although had another visit scheduled for the weekend, I've already decided. :-) They followed the whole renting procedure in a high level, professional manner, with great assistance. Dean personally had taken care of all details and sorted things out: patiently explained everything to me, always responded to any queries that I had promptly and professionally, provided excellent and reliable service of the highest standards, completely straight forward. I would highly recommend Coin Dean.
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by 'JG' 28/2/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Chris Gair, Ryan Toms
- Postcode
- HA1
- Experience:
- Would you use the agent again? Yes
Chris & Ryan were able to understand my needs and expectations and address them perfectly.
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by 'Ross Cain' 27/2/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- WD24
- Experience:
- Would you use the agent again? Yes
The service we received from Colin Dean in both our current and previous property has been nothing but exemplary. When I lost my job following redundancy but haven already given notice, no letting agent was interested in helping.
However Colin Dean found us a property and their recommendation helped secure it for us.We've experienced nothing but helpfulness and politeness and the card left for us when we moved in welcoming us was a beautiful and appreciated touch.
My wife and I really couldn't recommend them highly enough.
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by 'H khan' 25/2/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- HP13
- Experience:
- Would you use the agent again? Yes
The agent at Colin and dean was very pleasant to speak with, overall I found it a excellent and reliable service.
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by 'Kata_tutu' 16/2/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- Dean Ayling
- Postcode
- HA2
- Experience:
- Would you use the agent again? Yes
Colin Dean have looked after the lettings of my flat for three years. We have not had any issues, They advised me at renewala of how to negotiate fairly rent increases. Have been useful for general advice at other times. Generally a problem-free relationshop for three years. Professional and courteous.
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by 'Mel Smith' 16/2/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- RYAN TOMS
- Postcode
- WD17
- Experience:
- Would you use the agent again? Yes
I was extremely pleased with the service I received from Ryan Toms when I first viewed the property. He followed up with a courteous telephone call which resulted in a second viewing and an offer to rent. The whole process from start to finish was very professional, straight forward with no delays. I am extremely pleased with Colin Dean's and thank you Ryan Toms!
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by 'Harrow Landlord' 7/2/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- Chris Gair, Dean Ayling
- Postcode
- HA2
- Experience:
- Would you use the agent again? Yes
Colin Dean have been my letting agent for the past 5 years +. They have consistently and quickly found tenants for my property at every renewal date. All my dealings with them have been extremely professional and of the highest standards. I would recommend Coin Dean highly.
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by 'TheMeyers' 27/1/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Chris Gair
- Postcode
- UB1
- Experience:
- Would you use the agent again? Yes
After having previous bad experiences with other agencies and agents, we were very pleasantly surprised at what a great agency Colin Dean and particularly agent Chris Gair was! Their customer service is excellent, great communication, prompt with any queries and very thorough service from the get go, absolutely no complaints. We recommend Colin Dean agency and are very happy we found our house through them. A huge thanks to Chris for all your help!
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by 'Vikas Gupta' 13/1/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- AL2
- Experience:
- Would you use the agent again? Yes
I have been using Colin Dean for around 5 years now. When a first instructed them they were one of a few agents. They were the only ones to produce results. Since then I have only used them and they have been excellent. Always helpful, even when I have problem with a property not let out by them.
Very knowlegeable and helpful and.Pleasure to work with.
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by 'Steve Buckley' 2/1/2013
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Chris Gair
- Postcode
- AL2
- Experience:
- Would you use the agent again? Yes
The service Chris provided from Start to Finish was of a very high standard. He always responded to any queries that I had promptly and professionally.
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by 'Eirini' 8/11/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Chris Gair
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
In my search for a flat to rent n Wadford I had contacted several local agents. However Colin Dean staff were the most helpful as they managed to quickly identify a suitable flat according to my needs and they then followed the whole procedure in a very professional manner, with great assistance and guidance according to my personal circumstances and needs. I have had the pleasure to mostly communicate and sort things out with Chris who has been really very helpful and very professional.
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by 'E Thabet' 19/10/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Sales (as a Vendor)
- Staff Member
- Dean Ayling
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
I have been dealing with Colin dean since 1999-2010.
Throughout these years, I sold my house through them and also bought our next home with them. We moved to Canada in 2005 and therefore rented our property in the UK through them. They managed it in our name for 5years till we decided to sell it. Dean Ayling was the person we went to at Colin dean. The services we received were outstanding, nothing was too much to handle.
I highly recommend them to all since they are very approachable,professional and they always carry out what they promise.
We kept in touch even after selling out property.
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by 'Nicky' 9/10/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Ryan Toms, Clare Ayling
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Both Ryan and Clare also their colleague Chris) were very helpful and kept me well informed during the tenancy checking process. When I moved into the property there were a coupleof minor things that needed sorting and Ryan organised these to be rectified as soon as possible. They even return your calls! I would def recommend these agents.
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by 'GNS' 8/10/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Colin Dean have looked after my rental properties since my first one 20 years ago and now they let and manage several that have been acquired subsequently. They take exceptional care in vetting potential tenants and provide a very professional and cost effective management service. I am always happy to recommend them.
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by 'MG' 31/8/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
I have used Colin Dean as my managing agents for a number of years. They provide a very professional and efficient service, giving me total peace of mind.
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by 'M K' 31/8/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Colin Dean provided good service and I was able to find what I needed and secure the property accordingly.
The viewings were efficient and always friendly with no obligation allowing to take time for consideration.
I would recommend Colin Dean as a residential letting agent.
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by 'D Butcher' 30/8/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- RYAN TOMS, Claire Ayling Dean Ayling
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Have been using Dean, Claire and the team for many years. They are informed, professional and provide a worry free, efficient service.
My key point of contact, Ryan Toms has always been helpful, polite and efficient in all my dealings.
As a professional landlord, I can say that Colin Dean Residential rates as one of the best agents that I deal with.
Well done, keep up the good work!
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by 'Karl Pykerman' 30/8/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Excellent service as always.
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by 'D Patel' 29/8/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- Ryan Toms, Kerry Morton
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Colin Dean has provided friendly, efficient and an extremely professional service from the offset and throughout the whole process of finding me suitable tenants for my property.
I have found their staff to have an excellent knowledge of the area and are always open and honest with their communications.
Many thanks in particular to both Ryan and Kerry for all their help over the last year, the level of service you have provided has been excellent. I feel confident that the management of my property is in such capable hands!
I would highly recommend Colin Dean Residential Sales and Lettings.
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by 'The McCormacks' 3/8/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Sales (as a Vendor)
- Staff Member
- RYAN TOMS
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
We've used Colin Dean for 4 years after a friend recommended them to us. In turn we would definitely recommend them to others. Initially Colin Dean let and managed our property and recently they have handled its sale. We've been very impressed both as landlords and as vendors. Ryan Toms and Kerry Morton both dealt professionally and efficiently with the letting and did a very good job of keeping both us and our tenants happy. Chris Gair has done a stirling job in securing a sale and getting the sale to exchange, he really has worked hard. Further, all at Colin Dean are very friendly and pleasant to deal with and we have also benefitted from Dean's experience over the years; after 20 years or so in the business there is little that he hasn't seen.
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by 'Olefine Hirons' 21/7/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- RYAN TOMS, Kerry Morton
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
My family and I have rented a home for the past two years. At every point of contact members of the Colin Dean lettings team have been exceptionally professional and helpful. They have offered a very friendly service and always made us feel welcome. They answered any of our queries instantly and resolved any problems straight away. We have really enjoyed our stay at this house which I am sure has been helped by the very efficient support we have received.
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by 'RSP' 8/7/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Sales (as a Buyer)
- Staff Member
- Chris Gair, Dean Ayling
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
We recently purchased our first home through Colin Dean Estate Agents. We found Chris to be very professional, helpful and above all very understanding. We lost 2 properties by the old fashion method of gazumping.....so when we arrived to view our property for the first time, we felt disheartened when we heard that we were the 2nd viewing for the day and the property had only just come onto the market. But once we entered the property and listened to Chris explain brief outline of the property and its present owner, it was the spark we needed to lift our mood. We left the viewing with the... (read more)
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by 'Adam Richardson' 3/7/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Dean Ayling
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Just renewed after 2 years in the property and don't have a bad word to say about Colin Dean. After ending up in disputes with both the Agents before them for poor service it is a pleasure to be renting from people who deal with our issues efficiently and cheerfully. Thanks.
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by 'Eileen' 3/7/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
I originally purchased a buy to let flat from Colin Dean which I let together with another flat via the Rental Department. In the last ten years I have found this agency to be efficient and helpful and should I purchase another property I would choose them to act for me
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by 'R. BILLAUD' 30/6/2012
- Branch:
- Bank House, 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Staff Member
- Ryan Toms, Kerry Morton
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
II I have been with Colin Dean for well over 20 years and I am pleased with them all along especially half the time we have been overseas because of my husband 's job and even when we are retired now we are spending more time abroad and I hope they will carry on their good work.
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 notice - especially thanks to Ryan for that. I was very fond of it for first sight and although had another visit scheduled for the weekend, I\'ve already decided. :-) They followed the whole renting procedure in a high level, professional manner, with great assistance. Dean personally had taken care of all details and sorted things out: patiently explained everything to me, always responded to any queries that I had promptly and professionally, provided excellent and reliable service of the highest standards, completely straight forward. I would highly recommend Coin Dean./&display=popup&link=http://www.allagents.co.uk/review/51403/&redirect_uri=http://www.allagents.co.uk/review/51403/ "Share on your Facebook Wall"){kind=logo}
 were very helpful and kept me well informed during the tenancy checking process. When I moved into the property there were a coupleof minor things that needed sorting and Ryan organised these to be rectified as soon as possible. They even return your calls! I would def recommend these agents./&display=popup&link=http://www.allagents.co.uk/review/34697/&redirect_uri=http://www.allagents.co.uk/review/34697/ "Share on your Facebook Wall"){kind=logo}
Really appreciate your comments and delighted that we have been able meet with your expectations of your letting agent. The feedback is really helpful but this is a marathon not a 100 metre dash so no doubt lots more work to do. I hope that we can continue to impress!!
