Colin Dean Residential
based on 40 ratings. This website contains 40 user reviews of Colin Dean Residential.
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Colin Dean Residential actively promote the views of their customers by linking directly from their website to this page. Transparent agent reviews are subject to additional random verification checks.
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Branch Rankings
| This branch is ranked in the UK |
24 out of 16509 |
| This branch is ranked in Harrow |
1 out of 207 |
| This branch is ranked in the HA1 area |
1 out of 21 |
Agent Information
Colin Dean Residential
Colin Dean Residential has been established since 1989 and in that time have established a reputation for good honest and reliable service in selling letting and managing our client's properties. We are passionate about doing things right or not at all and will always put the best interests of our clients as our primary concern....yes even before our own commercial benefit.
Offices / Branches
- Harrow - Bank House 350 Pinner Road, Greater London
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Customer Reviews (Page 1 of 2)
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by 'josephine oakes' 7/2/2012
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
i would recommend this agent,the service was first class and it was good that the agent met with me to explain the Tenancy agreement.Chris was very friendly and it was no trouble for him to answer all my questions..highly recomended for excellent professional service.
Was this review helpful? Yes
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by 'TP' 7/2/2012
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (Prospective customer)
- Staff Member
- RYAN TOMS
- Experience:
- Would you use the agent again? Yes
I came across Colin Dean through some acquaintances & found the lettings manager to be very helpful & accommodating, also that they were very friendly & approachable not to mention on the ball & good time keeping. I have subsequently recommended clients to them & again they have been very professional in sourcing there necessary requirements. I will definitely keep using them again & again.
Was this review helpful? Yes
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by 'Sharon' 5/2/2012
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Staff Member
- Kerry Morton
- Experience:
- Would you use the agent again? Yes
I rented a flat through Colin Dean for over 7 year and would recommend them. The staff I have dealt with have always been friendly and helpful, and they have always been very quick and efficient in solving any problems or maintenance issues that have come up.
Was this review helpful? Yes
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by 'Spence' 18/1/2012
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Almost nine years ago, in the Summer of 2003, I found Colin Dean while using the Internet to search for a one bedroom flat to rent in Harrow. A few years later, in March 2006, I decided to move to a larger flat. I was reluctant to change to another estate agent so I was delighted when the team at Colin Dean helped me to find my new flat. This was because their team are so professional, caring and considerate. As a tenant, when I have asked for assistance with everyday, and occasionally more urgent problems, their response has been consistently excellent. They genuinely care about your experience and make you feel safe so you can enjoy your home.
Was this review helpful? Yes
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by 'SV' 18/1/2012
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have used Colin Dean Estate Agents in Harrow for a number of years to let out my flat in Harrow on the Hill. I have found their service very friendly and professional throughout. It does not seem to matter what member of the team you speak to as the willingness to assist is a constant. They are one of the few companies that I deal with who in my opinion go out of the way to help and I have on occassion asked for and have been given very good advice in respect of buy to let properties.
Most important of all I have total trust in them and know that they manage their business and mine with integrity which is vital. I have highly recommened them to friends and know that they too have been equally impressed.
Was this review helpful? Yes
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by 'Joy' 8/12/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I am happy to recommend Colin Dean as a refreshing change from other letting agents. They are professional, knowledgeable, results driven and friendly. They find me `good quality’ tenants quickly, rent is always paid on time, and any maintenance issues are sorted in a timely manner. I really wouldn’t want to use any other letting agent.
Was this review helpful? Yes
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by 'Christina' 7/12/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
As a landlord, Colin Dean's services have been efficient, reliable and prompt in every aspect of our business together.
Their professional approach has always provided swift solutions to any problems that have arisen. I can cannot recommend
their service highly enough.
Was this review helpful? Yes
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by 'Kieran Breen' 30/11/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Professional, Diligent and excellent customer service is all I have had from Colin Dean for the past 12 months. I came to them as a Landlord from a personal recommendation who told me I wouldn't be disappointed... and I wasn't. They are straightforward and honest and you tend to deal with the same people all the time. The owners are very hands on and so I feel very confident in recommending them as I cannot believe there is anyone better.
Was this review helpful? Yes
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by 'Shawn' 27/11/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Colin Dean Residential was outstanding in working with me to get settled into my new place. As a foreigner I am sure I have tested their patience with silly questions but they have provided answers everytime without hesitation. The process was smooth and efficient and their flexibility was amazing.
Was this review helpful? Yes
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by 'Michael' 24/11/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Colin Dean have been excellent from initial contact through to preparing my property for letting and dealing with some unexpected maintenance issues - especially as this was the first time I have let a property. Communication has been excellent especially as I had moved away so I was reliant on Colin Dean to deal with everything. Ryan, especially, was proactive and great about keeping me informed.
Was this review helpful? Yes
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by 'Deirdre' 17/11/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Colin Dean and specifically Ms. Kerry Morton have been an absolute pleasure to work with. As a foreigner, I had many questions regarding letting and how they would manage the property. They were very professional and very prompt in their service. An outstanding letting agency that I have and will continue to highly recommend to everyone.
Was this review helpful? Yes
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by 'Chowdhurys' 13/11/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I have always found the quality of service from ColinDean to be exemplary. ColinDean prides itself, quite rightly, on understanding the customer (tenant in my case), and making sure that the deal fits both professionally and personally. A 100% track record for finding the best property, is extremely rare in market, in my opinion, but out of the box thinking and a real understanding of the customer's needs, has set ColinDean apart from its' competitors.
I would strongly recommend ColinDean's services to anyone looking for a "home" (not just another flat or house) to move into Harrow or neighbouring areas. Just get in touch with Dean Ayling and you can be assured of a solution. Core requirements are easily relayed, understood and acted upon seamlessly.
Was this review helpful? Yes
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by 'Perri' 2/11/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
As well as selling our property, Colin Dean also handled the house whilst it was being let. I have always found them to be most professional and courteous throughout the six or so years I have had dealings with them. They provide a very comprehensive and competitive service and I would not hesitate in recommending them.
Was this review helpful? Yes
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by 'Hemal Bhuptani' 29/10/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Very professional, polite and helpful staff. They have helped me to get the right property and gave me all the necessary in depth information for the properties. Highly Recommended.
Was this review helpful? Yes
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by 'vishal' 26/10/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Having dealt with numerous agents during our search for a new home, Colin Dean were the first ones who we came across that made a sincere effort to ensure that there was a good level of care offered to use and also an effort to build a mutually respectful relationship between all parties concerned.
As first time house buyers we had heard the horror stories and unfortunately did come across some of the more mainstream companies that after some initial schmoozing it was clear that we were just their 'pay cheque' and not clients whose needs are to be considered when making the single most... (read more)Was this review helpful? Yes
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by 'Subu' 12/10/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
i will be more than happy to refer Colin Dean Residential to all my friends and family since they were very helpful and got me a good flat as well. Especially Chris from Colin Dean Residential was the one who showed me the flat and helped all through the way to get it all sorted in a good time...
Was this review helpful? Yes
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by 'Hasan Donmezler' 11/10/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have a small portofoglio of houses in London.Colin Dean Property Consultants are giving letting and management services since 1986.I am living in Turkey and very rare coming to visit the London.I am a civil engineer and very busy with my job in my country. All my friens are asking me ''how to manage my properties these much years without problems in London'' and ''without selling''. They wonder if I am collecting my rent incomes or not.My answer is this:İf you have chance to meet with ''Colin Dean Residential'' You can sleep in comfort.
Thanks a lot Colin Dean.Was this review helpful? Yes
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by 'Peter Dodd' 11/10/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have rented my flat, using Colin Dean as the managing agency, for the last 15 years. I have always found the staff friendly, efficient, and helpful. A couple of years ago I had trouble with a tenant abusing the property to the extent that total redecoration was required. Colin Dean managed to successfully represent me in claiming financial compensation through the appropriate authorities.
All in all I would highly recommend this estate agent for all aspects of property sales or renting.Was this review helpful? Yes
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by 'Doug' 25/9/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have used ColinDean on and off for over 10 years. I have found them to be very professional and experienced in finding new tenants. Also being based in Harrow has never been a problem finding tenants in Watford
I would recommend them to friends and family
Was this review helpful? Yes
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by 'Moosa' 22/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
We used Colin Dean to rent a property last year and the service provided by them was exceptional, professional and very friendly. The entire team is very personable and always willing to offer a helping hand. I strongly recommend Colin Dean to anyone who is looking for a reliable and friendly estate agent!
Was this review helpful? Yes
, and making sure that the deal fits both professionally and personally. A 100% track record for finding the best property, is extremely rare in market, in my opinion, but out of the box thinking and a real understanding of the customer's needs, has set ColinDean apart from its' competitors.
I would strongly recommend ColinDean's services to anyone looking for a "home" (not just another flat or house) to move into Harrow or neighbouring areas. Just get in touch with Dean Ayling and you can be assured of a solution. Core requirements are easily relayed, understood and acted upon seamlessly./&display=popup&link=http://www.allagents.co.uk/review/15245/&redirect_uri=http://www.allagents.co.uk/review/15245/ "Share on your Facebook Wall"){kind=logo}
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by 'Gareth' 21/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Colin Dean Residential is a very professional organisation and provides a most efficient service. All my queries have been answered speedily and the staff have always been friendly, courteous and most helpful. I would have no hesitation in using Colin Dean Residential again.
Was this review helpful? Yes
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by 'Karthik' 19/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
good range of properties, flexible appointments, Professional and quick service, excellent support after let deal is agreed..
Was this review helpful? Yes
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by 'Kyri T' 19/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have used Colin Dean's full management service for over 14 years now and they have always been excellent.
In all that time there has never been a problem with their service.
Whenever issues have arisen at the flat they have been taken care of and I have always been kept informed.
I have happily recommended them to both friends and family.Was this review helpful? Yes
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by 'Suresh Dasarathy' 18/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Professsional approach; prompt response and appropriate service as needed. Highly recommended
Was this review helpful? Yes
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by 'Christina Baines' 18/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I've found the staff at Colin Dean in the main to be very polite, courteous and helpful. Initially when I moved into the property there were a few small issues to sort out, but these were rectified straightaway by the staff at Colin Dean. Since then everything has run very smoothly and I'm very happy with the property I'm currently renting.
I would definitely use them again.
Was this review helpful? Yes
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by 'Anna' 17/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I couldn't has asked for better service, they were consistently there every step of the way and tried their very best to ensure the entire process was easy and smooth, they kept me informed of everything and were professional yet friendly and they worked around my schedule so I will definitely use and recommend to anyone.
Was this review helpful? Yes
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by 'Anthony' 15/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I found the agency to be really prompt and professional. They have been very transparent in respect of any requests for information or queries, and have proved an excellent overall level of service in setting up the tenancy and letting the house.
Was this review helpful? Yes
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by 'mase' 12/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I've been letting properties with Colin Dean for the past seven years. I've always used their Platinum service, which is very comprehensive with a guaranteed rent in the event of a tenant defaulting. I've always been referred good tenants, which reflects well on their professional approach as a "letting agent". I would recommend them to any landlord
Was this review helpful? Yes
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by 'Greenwood and Company' 11/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
We are a managing agent of a large portfolio of properties in Harrow but are located out of the area. We have been using Colin Dean and their tenant find only service for many years and we have always found them to be extremely professional and highly efficient. Their knowledge of the letting market is highly comprehensive and their members of staff are friendly, courteous and obliging. We have no reservations about using their services or recommending them to others whether a landlord or prospective tenant.
Was this review helpful? Yes
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by 'Eddie' 9/8/2011
- Branch:
- Bank House 350 Pinner Road
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
As a landlord I have found them responsive efficient friendly and effective. I would recommend them to landlords and tenants. Would give them 4 stars - on the ground that no-one is perfect
Was this review helpful? Yes
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=I've been letting properties with Colin Dean for the past seven years. I've always used their Platinum service, which is very comprehensive with a guaranteed rent in the event of a tenant defaulting. I've always been referred good tenants, which reflects well on their professional approach as a "letting agent". I would recommend them to any landlord/&display=popup&link=http://www.allagents.co.uk/review/11950/&redirect_uri=http://www.allagents.co.uk/review/11950/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Colin Dean Residential
Harrow
Greater London
HA1 4LB
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- To appear here
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- Postcodes will display here
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Review Statistics for Colin Dean Residential
Review Summary
- Total Reviews:
- 40
- Total Ratings:
- 40
- First Review :
- 30/11/2007
- Latest Review:
- 07/02/2012
Overall Review Performance
- Recommend :
- 37
- Disapprove :
- 3
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:16 | Recommend:18 | Recommend:1 | Recommend:1 |
| Disapprove:0 | Disapprove:2 | Disapprove:0 | Disapprove:1 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:1 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
- RYAN TOMS
- Kerry Morton
Agent Fees
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Complaints Procedure
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