Cochrane & Wilson
based on 1 ratings. This website contains 1 user reviews of Cochrane & Wilson.
Agent Information
Cochrane & Wilson
Our aim is to provide the best service without fail and achieve your objectives.
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- Agent Details
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Customer Reviews
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1
person found
this helpful.
by 'gzoy' 17/9/2008
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Worst, most incompetent and rude estate agent I have ever come across. Only had one set of keys when we moved in (3 bed flat).
Didn't check that flat had been cleaned when we moved in, so when we moved in, it was dirty. Woman shouted at us (with swearing). Told we could have our money back and not move in if we wanted (and live where exactly??)
Several things wrong with flat (broken doorhandles etc), had not been fixed (agent managed flat). Took 3 months to get broken heating fixed (over november - Jan), had to threaten court action.
Mattress broken, after a fight managed to get new one, wrong size for bed, another month of fighting to get correct size.
At the end of the tenancy, they booked new tenants to move in before we had moved out! Asked us to move out earlier, which we did, for a refund of 2 days rent.
Then asked if cleaner (which I insisted they had to pay for as it wasn't cleaned when we moved in) could come while we were moving out, even though this was a big inconvenience.
Finally to cap it all, they wanted to deduct
Was this review helpful? Yes
.
Didn't check that flat had been cleaned when we moved in, so when we moved in, it was dirty. Woman shouted at us (with swearing). Told we could have our money back and not move in if we wanted (and live where exactly??)
Several things wrong with flat (broken doorhandles etc), had not been fixed (agent managed flat). Took 3 months to get broken heating fixed (over november - Jan), had to threaten court action.
Mattress broken, after a fight managed to get new one, wrong size for bed, another month of fighting to get correct size.
At the end of the tenancy, they booked new tenants to move in before we had moved out! Asked us to move out earlier, which we did, for a refund of 2 days rent.
Then asked if cleaner (which I insisted they had to pay for as it wasn't cleaned when we moved in) could come while we were moving out, even though this was a big inconvenience.
Finally to cap it all, they wanted to deduct /&display=popup&link=http://www.allagents.co.uk/review/1321/&redirect_uri=http://www.allagents.co.uk/review/1321/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Cochrane & Wilson
Select a branch to go to view details of that specific branch
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London - 156 Battersea Park Road, Battersea, SW11 4ND
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London - 194 Lavender Hill, Wandsworth, SW11 1JA
Review Statistics for Cochrane & Wilson
Review Summary
- Total Reviews:
- 1
- Total Ratings:
- 1
- First Review :
- 17/09/2008
- Latest Review:
- 17/09/2008
Overall Review Performance
- Recommend :
- 0
- Disapprove :
- 1
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:1 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
London - 156 Battersea Park Road, Battersea, SW11 4ND
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London - 194 Lavender Hill, Wandsworth, SW11 1JA
Agent Fees
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Complaints Procedure
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