Churchill Lettings

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1. 

   A 1-star review by 'pat' 2/2/2012

   Branch:

   224 Hoe Street Walthamstow

   Services:

   Lettings (as a Landlord)

   Staff Member

   all of them LONDON

   Staff Member

   LONDON LONDON

   Experience:

   Would you use the agent again? No

   I can agree, this agent commissions works to be carried out on your property without notifying the landlord then boldly lie saying it wasnt them. they fail to return calls, in fact, the manager Andrew would rather sit at the back of the office and let his negotiators deal with the problems and when they cant be bothered to speak to the landlord then he gets head office involved. poor customer service skills, and that applies to ALL of them in Walthamstow!.

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2. 

   A 5-star review by 'Satisfied Steve' 2/12/2011

   Branch:

   224 Hoe Street Walthamstow

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Rented through Churchills for six years in three different flats and have always found them great, my last landlord though was an ass and would never let Churchills spend a penny on anything other than the absolute essentials, i did get very fed up and blamed Churchills entirely however i moved 18 months ago into my new flat the landlord is a peach and churchills get everything done promptly and their builder Tony who had to replaster a wall after some damp treatment even hoovered up after himself. So forget what the haters say on these reviews and give them a go as I am very happy.
   Thanks Guys and by the way this site is great

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3. 

   A 5-star review by 'June Johnson' 1/12/2011

   Branch:

   224 Hoe Street Walthamstow

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I have dealt with Churchills for 10 years and have found all the staff helpful. Andrew in particular is very knowledgable and really helped us especially when we had a tenant that had a mental breakdown and stopped paying rent. I agree that the new charges are a suprise but I for one wouldnt change for the world and they are worth every penny

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4. 

   A 1-star review by 'Fed up' 10/11/2011

   Branch:

   224 Hoe Street Walthamstow

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   Useless in every respect. When we first approached them they sent a (seemingly) very nice chap around called Andrew who charmed us and made a lot of promises about their excellent level of service. Once the contract was signed, he promptly disappeared and since then we've been forced to deal with a bunch of incompetents who don't answer emails, don't offer even a basic level of customer service and generally don't give a toss. Plus they threw in a bunch of hidden costs that were only mentioned in tiny print in the deliberately long and dense legalese contract. Their policy is just to get you on the books and then to screw you for all they can get. Avoid at all costs!

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5. 

   A 1-star review by 'HMH' 7/7/2011

   Branch:

   158 The Grove Stratford

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   The best thing about being with this branch was getting to leave them!

   We are currently overseas and they 'managed' my property for about two and half years. It was two and a half years of stress and I never realised why estate agents got a bad rep till now.

   They would continuously spend money without my consent or knowledge so the first I would find out about it was when I got my statement thru. When I enquired about it no-one who what was going on... that's when you eventually got in touch with someone. Each time they would promise it would never happen again and then a couple of... (read more)
   

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6. 

   A 1-star review by 'papergangsta' 12/3/2011

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   I felt it necessary to copy and paste a letter of complaint I have recently sent to a solicitor regarding taking legal action over this agency due to their blatant disregard for the safety of their tenants.

   The issue are, but not limited to, the following;

   ****Toilet will not flush, and hasn't worked since mid-December. We have made at least 4 or 5 complaints ot the maintaninence department about this, and when they did send someone to us, all he did was confirm what we had already told the agency multiple times. That was a little over 2 weeks ago now, and we have heard nothing more on... (read more)
   

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7. 

   A 1-star review by 'Disgruntled' 9/12/2010

   Branch:

   224 Hoe Street Walthamstow

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Agree with that. In the property 2.5 years. I never saw them carry out a trace of maintenance as per their agreement with the landlord.

   When we moved in, the garden was overgrown. 6 months later, we got a letter saying the because the landlord had to send a relative round to do the work, we were liable for this. Thankfully I refused, and have heard nothing since.

   I am moving out of the property soon, as the landlord has sold the property. After seeking a landlord reference from them for my next property, I was told this would cost me

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8. 

   A 1-star review by 'Munter' 13/8/2010

   Branch:

   224 Hoe Street Walthamstow

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Incompetant! Money grabbing and generally just utterly useless. You have to constantly leave messages for people to never get back to you, even when it's quite serious like a leak.

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