Churchill Lettings
based on 9 ratings. This website contains 9 user reviews of Churchill Lettings.
Agent Information
Churchill Lettings
Churchill Lettings has been established for over 15 years and are one of the only companies in the local area solely dedicated to the letting and management of residential property.
Offices / Branches
Churchill Lettings has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Churchill Lettings, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews
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2
people found
this helpful.
by 'pat' 2/2/2012
- Branch:
- 224 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Staff Member
- all of them LONDON
- Staff Member
- LONDON LONDON
- Experience:
- Would you use the agent again? No
I can agree, this agent commissions works to be carried out on your property without notifying the landlord then boldly lie saying it wasnt them. they fail to return calls, in fact, the manager Andrew would rather sit at the back of the office and let his negotiators deal with the problems and when they cant be bothered to speak to the landlord then he gets head office involved. poor customer service skills, and that applies to ALL of them in Walthamstow!.
Was this review helpful? Yes
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by 'Satisfied Steve' 2/12/2011
- Branch:
- 224 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Rented through Churchills for six years in three different flats and have always found them great, my last landlord though was an ass and would never let Churchills spend a penny on anything other than the absolute essentials, i did get very fed up and blamed Churchills entirely however i moved 18 months ago into my new flat the landlord is a peach and churchills get everything done promptly and their builder Tony who had to replaster a wall after some damp treatment even hoovered up after himself. So forget what the haters say on these reviews and give them a go as I am very happy.
Thanks Guys and by the way this site is greatWas this review helpful? Yes
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by 'June Johnson' 1/12/2011
- Branch:
- 224 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have dealt with Churchills for 10 years and have found all the staff helpful. Andrew in particular is very knowledgable and really helped us especially when we had a tenant that had a mental breakdown and stopped paying rent. I agree that the new charges are a suprise but I for one wouldnt change for the world and they are worth every penny
Was this review helpful? Yes
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1
person found
this helpful.
by 'Fed up' 10/11/2011
- Branch:
- 224 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Useless in every respect. When we first approached them they sent a (seemingly) very nice chap around called Andrew who charmed us and made a lot of promises about their excellent level of service. Once the contract was signed, he promptly disappeared and since then we've been forced to deal with a bunch of incompetents who don't answer emails, don't offer even a basic level of customer service and generally don't give a toss. Plus they threw in a bunch of hidden costs that were only mentioned in tiny print in the deliberately long and dense legalese contract. Their policy is just to get you on the books and then to screw you for all they can get. Avoid at all costs!
Was this review helpful? Yes
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1
person found
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by 'papergangsta' 13/7/2011
- Branch:
- 158 The Grove Stratford
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
In addition to my review from march 2011, I have recently been given another reason to distrust these imbeciles. A woman, a complete stranger, knocked on my door a few weeks ago, ranting and raving about some problem regarding the door into the building, a problem that I had tried to sort, unlike anyone else in the building. Anyway, after a while she began telling me personal details regarding my dealings with the agency, financial details that some strange woman who I've never met has no business knowing. It turns out this woman was the landlady of a property on the top floor of the building, and the only way she could have gotten such information was via Churchill Lettings, or their parent company, The Letmore Group.
Avoid this company like it was the plague. They cannot even be trusted to follow the most basic laws of data protection.
Was this review helpful? Yes
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1
person found
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by 'HMH' 7/7/2011
- Branch:
- 158 The Grove Stratford
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
The best thing about being with this branch was getting to leave them!
We are currently overseas and they 'managed' my property for about two and half years. It was two and a half years of stress and I never realised why estate agents got a bad rep till now.
They would continuously spend money without my consent or knowledge so the first I would find out about it was when I got my statement thru. When I enquired about it no-one who what was going on... that's when you eventually got in touch with someone. Each time they would promise it would never happen again and then a couple of... (read more)
Was this review helpful? Yes
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1
person found
this helpful.
by 'papergangsta' 12/3/2011
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I felt it necessary to copy and paste a letter of complaint I have recently sent to a solicitor regarding taking legal action over this agency due to their blatant disregard for the safety of their tenants.
The issue are, but not limited to, the following;
****Toilet will not flush, and hasn't worked since mid-December. We have made at least 4 or 5 complaints ot the maintaninence department about this, and when they did send someone to us, all he did was confirm what we had already told the agency multiple times. That was a little over 2 weeks ago now, and we have heard nothing more on... (read more)
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1
person found
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by 'Disgruntled' 9/12/2010
- Branch:
- 224 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Agree with that. In the property 2.5 years. I never saw them carry out a trace of maintenance as per their agreement with the landlord.
When we moved in, the garden was overgrown. 6 months later, we got a letter saying the because the landlord had to send a relative round to do the work, we were liable for this. Thankfully I refused, and have heard nothing since.
I am moving out of the property soon, as the landlord has sold the property. After seeking a landlord reference from them for my next property, I was told this would cost me
Was this review helpful? Yes
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1
person found
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by 'Munter' 13/8/2010
- Branch:
- 224 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Incompetant! Money grabbing and generally just utterly useless. You have to constantly leave messages for people to never get back to you, even when it's quite serious like a leak.
Was this review helpful? Yes
 very nice chap around called Andrew who charmed us and made a lot of promises about their excellent level of service. Once the contract was signed, he promptly disappeared and since then we've been forced to deal with a bunch of incompetents who don't answer emails, don't offer even a basic level of customer service and generally don't give a toss. Plus they threw in a bunch of hidden costs that were only mentioned in tiny print in the deliberately long and dense legalese contract. Their policy is just to get you on the books and then to screw you for all they can get. Avoid at all costs!/&display=popup&link=http://www.allagents.co.uk/review/15120/&redirect_uri=http://www.allagents.co.uk/review/15120/ "Share on your Facebook Wall"){kind=logo}
 was just the worse ever.
I have now moved my property over to Outlook across the road from these cowboys and have been with them for over a year and I cannot stress enough how happy I am with the service. Outlook are on the total opposite end of the scale to Churchill's.
If you are a landlord overseas I throughly recommend that you do NOT use this letting agent (unless you like to spend lots of money on phones and enjoy having lots of stress)./&display=popup&link=http://www.allagents.co.uk/review/11030/&redirect_uri=http://www.allagents.co.uk/review/11030/ "Share on your Facebook Wall"){kind=logo}
