Charles Abby Property Services
based on 5 ratings. This website contains 5 user reviews of Charles Abby Property Services.
Branch Rankings
| This branch is ranked in the UK |
1143 out of 16511 |
| This branch is ranked in Reading |
79 out of 397 |
| This branch is ranked in the RG14 area |
5 out of 25 |
Agent Information
Charles Abby Property Services
We at Charles Abby pride ourselves on the reputation we have built up over many years in the Newbury area. We promise to offer you the highest quality service in all aspects of our business based on our four key principles: Care Attention Professionalism Service
Offices / Branches
- Reading - 53 Cheap Street, Newbury,
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Customer Reviews
-
by 'ginger1521' 25/5/2011
- Branch:
- 53 Cheap Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have used this agent for the past 18 years in the letting of several of my properties. They have always been very helpful and extremely courteous. I would recommend them as they go beyond the normal call of duty in helping me the landlord and my tenants.
Was this review helpful? Yes
-
by 'qwerty' 26/4/2011
- Branch:
- 53 Cheap Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Best avoided! Charles Abby look only after their own interest against both those of the landlord and the tenant, and aren't very good at that even.
You can only expect a lot of empty talk, no service whatsoever, they expect you to chase up their so called engineers yourself for months, no common sense refurbishments whatsoever...
In other words, they are taking full advantage of this as a legalised form of scamming people, so little wonder they are apparently losing customers left and right and barely surviving at the moment.
Don't buy their "local company for better service" BS, and if you are unlucky enough to already deal with them for any reason, make sure they confirm whatever empty promises they make in writing.
Was this review helpful? Yes
-
by 'roger' 27/10/2010
- Branch:
- 53 Cheap Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
This company delayed of giving back deposits and supported claims of damage which I believe were not true.
This website deletes negetive reviews, so I leave the decision of trustworthyness to the reader.
Admin note: Text of the review has been altered, defamatory statements removed.
Was this review helpful? Yes
-
by 'HappyLandlord' 30/4/2010
- Branch:
- 53 Cheap Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have used Graham and Julian (Charles Abby) on numerious occasions to let properties that I own in the Newbury / Thatcham area.
They have always found good quality tenants for me on each occasion. They offer knowledge and advise on rental rates in the area. They ensure that I maximise my returns and ensure that my voids are minimised.
As Charles Abby specialise in the letting side of the market they have a wealth of knowledge about covering the letting spectrum, including changes in the law.
They have a number of contracted trades people who can sort out most problems in the property.
Their service to me has always been top notch and I will continue to use their services.
Was this review helpful? Yes
-
by 'holbrow' 2/2/2009
- Branch:
- 53 Cheap Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Very slow service when reporting problems to landlord.
Was this review helpful? Yes
 on numerious occasions to let properties that I own in the Newbury / Thatcham area.
They have always found good quality tenants for me on each occasion. They offer knowledge and advise on rental rates in the area. They ensure that I maximise my returns and ensure that my voids are minimised.
As Charles Abby specialise in the letting side of the market they have a wealth of knowledge about covering the letting spectrum, including changes in the law.
They have a number of contracted trades people who can sort out most problems in the property.
Their service to me has always been top notch and I will continue to use their services./&display=popup&link=http://www.allagents.co.uk/review/4971/&redirect_uri=http://www.allagents.co.uk/review/4971/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Charles Abby Property Services
Newbury
Reading
Berkshire
RG14 5BX
Registered with:
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Review Statistics for Charles Abby Property Services
Review Summary
- Total Reviews:
- 5
- Total Ratings:
- 5
- First Review :
- 02/02/2009
- Latest Review:
- 25/05/2011
Overall Review Performance
- Recommend :
- 2
- Disapprove :
- 3
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:2 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:1 | Disapprove:2 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
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Agent Fees
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Complaints Procedure
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