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Chapplins Estate Agents

Agent rating: 2.3 out of 5.0 based on 3 ratings. This website contains 3 user reviews of Chapplins Estate Agents.

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Agent Information

Chapplins Estate Agents

At Chapplins & Network Homes we aim to make selling or letting your property as simple and pain free as possible - from your first step to the last. We offer you an abundance of experience and commitment, together with personal service and excellent local knowledge.

Offices / Branches

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This Agent ranked 8308 out of 9267 in the UK

Overall Customer Rating

2.33 out of 5.00

  • 1 recommend
  • 2 disapprove

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Customer Reviews

  1. A 1-star review by 'Spidey' 20/1/2012

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    Totally disappointed and disgusted by the attitude and actions of the staff. Constantly giving you the hard sell and then once you have signed up with them they are abrupt and short when the phone is answered and don't lift a finger to help you. No customer service at all and a real uncaring/out for themselves attitude one you have signed a contract. Will never use them again to buy or sell a property and would never recommend them. Epic fail chaplains!

    Was this review helpful? Yes

     

  2. A 1-star review by 'Mik' 9/8/2011

    Branch:
    9 Clockhouse
    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    Useless Staff at the Waterlooville Office. I have been trying to find a flat to rent in Waterlooville for almost 6 months and despite leaving my number, they never call. When I call them about a property I have seen them advertise, they are unable to provide answers to even basic questions and don't seem to know if a property has been let or not. They say they will get back to you with the info but never do. USELESS is not a strong enough word to describe the incompetent staff at the Waterlooville Office. Very unhelpful, provide wrong information, lazy, and incompetent! The sooner landlords realise that they are losing potential customers from using these agents - the better. If I was a landlord, I would stay well clear of Letting Agents and advertise the property privately. I look forward to the day when there are no longer Estate Agents on the high sts of Britain - I wonder why they are the most hated 'professionsals' LOL

    Was this review helpful? Yes

     

  3. A 5-star review by 'GZ' 12/2/2009

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? Yes

    I found the agent to be very very helpful, nothing was too much trouble, they made my purchase go very smoothly. I would not hesitate to recommend them, and the staff.

    Was this review helpful? Yes

     

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Review Statistics for Chapplins Estate Agents


Review Summary
 
Total Reviews:
3
Total Ratings:
3
First Review :
12/02/2009
Latest Review:
20/01/2012

 

Overall Review Performance
 
Recommend :
1
Disapprove :
2

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:0 Recommend:0 Recommend:0 Recommend:1
Disapprove:0 Disapprove:0 Disapprove:1 Disapprove:0

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:1 Disapprove:0

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

Agent Fees

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Complaints Procedure

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