Chancellors

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1. 1
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   A 1-star review by 'tricky' 16/8/2011

   Branch:

   56 The Broadway

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   Appalling from start to finish, sadly there isn’t the option of ‘awarding’ no stars on here, rest assured I’d use this option given the opportunity!

   We have recently completed on a house purchase through Chancellors in Thatcham, Berkshire and can honestly say that we’ve never encountered such incompetency throughout our house buying and selling years. In the early stages, contact levels were reasonable; however their delay in processing our offer and the advice to avid stamp duty by offering a ridiculous amount of money for ‘fixtures and fittings’ was awful.

   We have... (read more)
   

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2. 1
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   A 1-star review by 'S Thomas' 25/7/2011

   Branch:

   1 South Bar Street

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   We tried to put an offer in on a property near Banbury. The woman who answered the phone could not have been less interested. She wouldn've give out the manager's mobile number, wouldnt arranged evening viewings and made it very clear that we were inconveniencing her as' she was just about to close'.
   When I finally managed to get a viewing appointment, they rang my partner (abroad in Dubai) to say they would be late for the appointment and also arranged for another couple to view at exactly the same time (presumable to create some kind of flurry of interest). The agent never did appear.
   I would NEVER buy a house with Chancellor's - even if it looked like my dream home.

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3. 

   A 4-star review by 'mk' 29/12/2010

   Branch:

   56 The Broadway

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Bril, sold with in 2 weeks of putting the house on the market and kept me up to date on everything.

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4. 

   A 1-star review by 'kaymuhr' 5/10/2010

   Branch:

   2 Crendon Street

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Fail to market as promised, ignore emails, generally unprofessional, unreliable and quite rude.

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5. 

   A 1-star review by 'angry buyer' 20/7/2010

   Branch:

   2 Crendon Street

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? No

   These people should be regulated to avoid terrible situations like they put us in. This branch knowing we had given notice on a tennancy nearly made us homeless by cocking up the paperwork on our purchase.

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6. 1
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   A 1-star review by 'David' 20/8/2009

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   When my partner and I arrived at the rental property to move in, we found there was no valid gas certificate (illegal), there was only 1 set of keys, there was mould, dirt, foul odours, broken tiles, furniture and belongings (it was an unfurnished tenancy), the furniture didn't comply with fire regs, etc etc.

   This was all after we Chancellors had told us explicitly that the place was clean, empty and ready for us to move in. We had several weeks of sleeping on friends' floors before we found another place.

   Chancellors continued to show no respect for the law and showed no consideration for our predicament, and have still not even returned our deposit and first month's rent, and will not discuss compensation for various other costs.

   There were one or two excellent employees but they were too junior to help remedy the problems.

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7. 1
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   A 3-star review by 'michael krepy' 15/2/2009

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Agents in Henley were helpful in our case (early termination of the tenancy), but they could still try to be a bit more professional. They lacked attention to detail. What we hated the most, were all these ridiculous charges for nothing (eg renewal of the contract etc). The best advice is to avoid agents completely :)

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8. 

   A 1-star review by 'JBV' 5/4/2007

   Branch:

   45 Cheap Street

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   I have had dealings with this company on two separate occasions and I would never use them again.

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9. 

   A 5-star review by 'sidzej' 5/10/2006

   Branch:

   45 Cheap Street

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   
   
   
   
   User 'sidzej' rated Chancellors but did not write a review.

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