Chancellors

Reviewed by David on 19th August 2009

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use the agent again?  No
IP address: WHA.WYY.W1Y.3BP

When my partner and I arrived at the rental property to move in, we found there was no valid gas certificate (illegal), there was only 1 set of keys, there was mould, dirt, foul odours, broken tiles, furniture and belongings (it was an unfurnished tenancy), the furniture didn't comply with fire regs, etc etc.

This was all after we Chancellors had told us explicitly that the place was clean, empty and ready for us to move in. We had several weeks of sleeping on friends' floors before we found another place.

Chancellors continued to show no respect for the law and showed no consideration for our predicament, and have still not even returned our deposit and first month's rent, and will not discuss compensation for various other costs.

There were one or two excellent employees but they were too junior to help remedy the problems.

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Reviewed by michael krepy on 15th February 2009

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use the agent again?  No
IP address: S99.U9U.UGT.UGZ

Agents in Henley were helpful in our case (early termination of the tenancy), but they could still try to be a bit more professional. They lacked attention to detail. What we hated the most, were all these ridiculous charges for nothing (eg renewal of the contract etc). The best advice is to avoid agents completely :)

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Reviewed by JBV on 5th April 2007

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  No
IP address: 9TX.CI8.UM5.0W6

I have had dealings with this company on two separate occasions and I would never use them again.

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Reviewed by sidzej on 5th October 2006

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: 7BP.359.CB7.UDU