Central Estate Agents (Walthamstow)
based on 59 ratings. This website contains 59 user reviews of Central Estate Agents (Walthamstow).
Branch Rankings
| This branch is ranked in the UK |
1350 out of 16712 |
| This branch is ranked in London |
325 out of 2932 |
| This branch is ranked in the E17 area |
5 out of 36 |
Agent Information
Central Estate Agents (Walthamstow)
Central Estate Agents is an established firm of Estate Agents offering a thoroughly professional, yet friendly and approachable service, when it comes to buying, selling and letting of property in the Walthamstow and surrounding areas.
Offices / Branches
- London - 179 Hoe Street Walthamstow, Walthamstow,
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- Update Agent details
Central Estate Agents (Walthamstow) has not joined our 'transparent agent' scheme yet.
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Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Central Estate Agents (Walthamstow), please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews (Page 0 of 2)
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by 'Toby' 22/5/2012
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Both Jas and Richard were helpful and courteous and helped me to find the right property, No complaints at all.
Was this review helpful? Yes
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by 'Len Hatton' 21/5/2012
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I really can not thank Richard and his team at central enough for there dilligence and complete dedication to the quest of selling my flat .
They have always been totally professional in trying to find a buyer for my flat , and at last culminating in the sale of my property , I must thank Dean in liasing with me on the completion of the sale , if it wern't for his perseverance I do not think the sale would have gone through , if you are looking for a totally dedicated team to sell your property I would highly recommend Central of Walthamstow .Was this review helpful? Yes
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by 'mia_1972' 20/5/2012
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We had an excellent experience with Central Estate Agents. We have sold our property through them. I had 3 valuations and Central was the highest and they were spot on, they got us the price they said they would within 3-4 days and we sold at full asking price. They were corporative, responded promptly to all our queries and advised in the best possible way along the process. I would have no hesitation in recommending them.
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by 'ifyouwantyourhousesoldusecentral' 19/5/2012
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I've read through the comments below and felt obliged to write my own. I have bought and sold various houses/flats over the last 11 years and used a number of Hoe Street Agents. I HAVE always sold using Central - after being left on with other agents in the street for months. They are Estate Agents at the end of the day and yes, sometimes their tactics are a little left of centre, but did I care .. really ... no, they sold our houses/flats at the end of the day. If you let them get on with their job and stop badgering them it will be sold - enough said. Thanks Rich, James, Neil, Jas and previous guys, Charlie, James Jnr for making us money to enable us to now live in a stunning place!
Was this review helpful? Yes
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by 'Not so happy' 17/5/2012
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? No
I wouldn't recommend using them at all.
I put an offer in and was told I had secured the property and it had been taken off the market, over a week later I was called to say someone else had 'just' equalled my offer so I needed to up mine.
I eventually found out from the vendor directly that my offer had not been accepted at all as this other offer had actually been received on the same day as mine but was for cash so he was advised to go with them.The long and short of it meant that I very fortunately got my lovely flat due to a great vendor with whom I had direct contact and not at all to do with Central. (I feel for the other potential buyer too as they were obviously mucked around too)
They're v friendly and seem like nice guys, just no good at their job... shame really.
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by 'B Hulbert' 23/4/2012
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Staff Member
- Richard Mayer
- Experience:
- Would you use the agent again? Yes
They were by far the most professional and true to their word. The communication and service was efficient and clear. I have no hesitation in recommending their sales team to any future vendors. There are some very poor agents in the area who are quite reckless and cavalier, but I cannot say that central estates were one of them. I suspect that the recent poor reviews they have received are from jealous lazy competition who think that such underhanded behaviour as part of their job description. If central estates read this, I'd like to say thank you for your hard work! They shouldn't worry too much about their competitors as the cream rises to the top...
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by 'Naomi Neita' 12/4/2012
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Staff Member
- Richard Maher
- Experience:
- Would you use the agent again? Yes
Wouldn't hesitate to use Central again. Bought my first flat with them in 1998 (transaction was very smooth - thanks Richard M) and sold another with them in March 2012 (again very smooth transaction - thanks Richard M and Jas). Basically left them to get on with it and they did just that. They gave me the highest valuation and I accepted an offer only a few grand off the asking price (within 6 days!!!) Recommended my neighbour to them as well. My thanks to Richard, Jas and everyone else I dealt with at Central, you made the whole home buying/selling process a lot less daunting. Well done.
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by 'wouldnttouchthemwithabargepole' 12/4/2012
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? No
I have had the great misfortune to have dealt with this agency more than once. I first bought a property in 1997 and found them to live up to every cliche that exists about estate agents. I then bought another property in 2005 and allowed Central to deal with the sale of my original property - they were rubbish! When I said I was going to another agent (as I was in danger of losing the property I was trying to buy) they miraculously found a buyer the next day! There were endless other probelms (inefficient; inaccurate; don't return calls etc. etc). I would never recommend this company to anybody and I sincerely hope I never have to deal with them again.
They are very good at invoicing though.Was this review helpful? Yes
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by 'K Harris' 11/4/2012
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I had three valuations on my property and although Central was the highest, I decided to give it a go (another agent recommended a price under 30k of the price they advised). Central were right, within three days of my property being on the market I had an offer just a few grand short of the asking price, which I accepted. The sale went through extremely quickly and smoothly and the staff were efficient, available, friendly and useful. No complaints from me.
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by 'Unhappy' 30/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? No
I received a request from Central Estates to write a review of their services, so here goes. They were rubbish. Viewings were set up for me for properties that didn't match the criteria I gave them. There was nobody in at one of the viewings I went to, and on another I had been booked twice on the same day in error, and the vendor had been waiting all day for me to visit.
I was advised to use a particular firm of local solicitors on an agent's strong recommendation, presumably for a commission. I thought the solicitors were rubbish also. The person I dealt with was illiterate and also ... (read more)
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by 'Sonya' 28/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We bought our new house with Central Estate Agents in Walthamstow during the summer and they were excellent. Having joined about 12 or 13 estate agents to try and find our dream home, Central were the only ones that consistently stayed in touch, offering properties that were within our price range (rather than over our limit like so many other agents) and within the area & specifications we desired. Once we had placed an offer they were very helpful and gave us good advice as we were first-time buyers with no concept of the house buying process. They were never too busy to take my countless calls and if I left a message or sent an email, they were quick to return it. An all-round excellent experience.
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by 'paul' 24/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I sold my house through central,i found the service very good,they got loads of viewings and found the right buyer quickly.
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by 'A&C E17' 22/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We used Central to sell our house because they seemed to understand who would want to buy it - and they were right.
They marketed to the right audience, got us plenty of viewings, some serious interest and a proper offer within a week.The progression team were good at keeping things moving and overall we were pleased with their performance.
Would recommend.
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by 'Little Al' 21/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? No
hhhhhhmmmmm I like how all these 5* reviews have appeared on the same date, making it clear they are fakes. Seriously, you people have so little common sense.
Most of the population can see through these fake posts and see the pure anger and fustration that the real clients are experiencing.
Never once have I been guided "step-by-step" through and I'm still waiting for my calls to be returned.
It makes me livid to the point of tears that these agents have no regard for their clients and the money that is being wasted because of their incompetance and lack of respect.
I warn all propspective tenants away from using Central.
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by 'Stocksie' 21/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I went to Central on a recommednation from a friend who had just purchased through them. As a single girl and a first time buyer I was extremely intimidated by the whole process but Central took me through it step by step and put my mind at ease through every stage. I have since gone on to rent the same property through Central and buy another property through them and cannot rate them more highly. The staff are all extremely professional, helpful and attentive and have gone above and beyond the call of duty to help even taking phone calls out of office hours as its been hard for me to take calls at work.
I honestly cant praise them enough!Was this review helpful? Yes
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by 'Dave Clarke' 21/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I sold a property through Central Estates Walthamstow and they provide an excellent service from start to finish. I would recommend Richard Maher and his team to anyone wanting a speedy and efficient sales service with excellent back up.
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by 'Launa' 21/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Having just read some other reviews I feel compelled to make my own comments. The people who are making such vile, unfounded and ridiculous complaints surely must be mistaking Central with another agency. I have bought, sold and rented with the team over the years and have nothing but high praise for Richard (Maher) and the other guys. When on one occassion I was unsure about some of the information another agent relayed to me, Richard immediately called me back and clarified the situation giving assurance that there was indeed no problem. He was quite right. Every time I have left a meassage an agent has returned my call. Everytime I have popped into the agents I have been warmly welcomed and treated with respect. If this was not the case I would not be using them for a FOURTH time , which I am!
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by 'Debbie Clatworthy' 21/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
During my extensive property search in walthamstow, Central were professional, curteous and one of the only agents that didn't waste time taking me to properties that were completely unsuitable.
They arranged viewings to suit me which were sometimes very late in the evening as I worked in North London.They handled everything very well and the purchase, exchange and completion were very smooth.
I would not hesitate to recommend them and if I were to sell the property I bought through them, would most definately use them as sole agents.
All the staff are hard working and committed and had an excellent local knowledge.I dealt with many estate agents in the area and Central were the best by far.Was this review helpful? Yes
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by 'Rhonda' 20/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We first met the guys at central in 1999. We bought a flat through them. We were really pleased with the service. Professional, precise and quick. In 2007 and 2011 we used them again to sell other properties as we knew they were an agent we could trust. We have found them to be professional and knowledgable on the lettings side too, helping us with sound advice and recommendations to help us as new landlords. I am surprised to read such negative reviews as central have always been a great resource to us. They offer an energy and motivation to property sales that we have not seen from other agents in walthamstow, both through our experience and that of our friends. We have lived in the 'stow for a long time and have always and will always use and recommend central estates.
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by 'Paul Kurton' 18/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I recently sold my property with central - despite having to overcome issues with my loft conversion not having building regs, they managed to find numerous viewers and attained 3 offers in total on my house... I found them to be curteous, professional, hard working and most definately earned 150% of the commission finally (ahppily) paid them.
Richard in particular made sure my house was sold.
10 out of 10.
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by 'James' 17/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Central Estates were extremely helpful during my search for my first property. All the properties they introduced me to met my needs exactly, and at no time did I feel that they were showing me properties "just for the sake of it". Indeed, Rich (the agent I dealt with most) was so honest about the unsuitability of one property that I enquired about, that I was completely taken aback.
Extremely happy with all aspects of the service I received from Central, and they would be my first call for any future requirements.
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by 'Happy prospective customer' 17/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Just wanted to comment on excellent service I have received from Richard at Central Estate agents as a prospective customer. Richard through his expertise and understanding of customer needs has helped me review my property needs which will save me 50k when I eventually purchase. He also provided me with invaluable advice on how and who to sell my property with - calling the agents himself to articulate my needs. Since making the recommended changes I have just received a full asking price offer on my property after it being on the market for 6 months. So thanks richard and I really hope to purchase my next propery through central. I am a hard customer to please and central have definitely exceeded my expectations
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by 'LondonTBird' 17/11/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We recently bought our flat thruogh Central and can honestly say they were no where near as awful as the comments here suggest.
James Bostock, who was the agent for the property, was friendly, helpful and accommodating, showing us around several properties including some new ones on the market he thought would suit us. Not once did he try to bully us or persuade us on a place we didn't like. He took our requirements and preferences into account and used them to narrow down our search.
Once we put an offer in on the property the dealings with the agency continued to be fine. There were one or two occasions where telephone calls were not replied to, but we just rang again. These guys are busy so give them a bit of leeway!
The only point where I was not impressed was when we made an appointment to view the property and the agent (not James) hadn't logged it properly and therefore didn't turn up, but after a phone call he came within an hour.Overall it was a good experience, and I would use them again.
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by 'CJ' 27/10/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Central were proffessional in every way. There are a number of agents in Walthamstow so it can be a bit of a mine field but I couldn't recommend these guys more. I dealt with Richard and his team, all of whom were friendly, grounded and kept me updated daily on developments. Several agents took pictures of my property, none of them anywehere near as good as Central's and within a day I already had several viewings lined up. World class customer service, I highly recommend them.
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by 'Claire B' 23/10/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? No
My expectations of estate agents in general are pretty low, but Central have managed to scrape the very bottom of the barrel in terms of their behaviour and general dishonesty. When we were looking to buy recently, they were the only agency in E17 we refused to deal with altogether, regardless of the property they had on the market.
Our first experience of Central came when we rented a flat via their lettings department. It quickly became clear they were utterly incompetent, and incapable of responding to even the simplest problems. Things reached a nadir when, having repeatedly... (read more)
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by 'Charles Thompson' 14/9/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
I’m surprised this place is still open. Totally rude and unprofessional in every way.
Where do I start. I had a viewing booked and it was cancelled, 5 minutes before I was supposed to have been there... I even foolishly put an offer on one of the properties they had for sale, which was supposedly accepted. I asked to view the property for a second time so I could get some measurements, but I was told ( in an aggressive manner ) that they had better things to do and that nobody cared whether I looked at the place for a second time again or not. I found out from my solicitor that the flat had been offered to somebody else. Luckily for me my solicitor didn’t charge me for any admin fees as they couldn’t believe that an estate agent would behave in such a way. I’ve looked at what people have wrote below and they obviously seem to treat everybody the same way. I’m glad the flat fell through.
If you every happen to be on Hoe street or see their cheap, crappy designed logo on Rightmove, then stay well away from this modern day Fagin outfit.Was this review helpful? Yes
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by 'Darren' 13/9/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
I don’t think they are even fully registered to sell properties. This, I am looking into...
Please save yourself the stress, waste of time and money by choosing another agent.
There’s plenty of others along Hoe Street E17, that are far more professional and pleasant to deal with.Was this review helpful? Yes
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by 'Carlos' 11/9/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I used Central as a landlord and what can I say, do NOT use these guys. Where do I start...tenants complained that it took 1,2 weeks for Central to get back to them over urgent repairs that needed doing, as a landlord they never get back to you. You find money deducted from your rent without even being informed as to why, they carry out repairs and don't tell you what is going on. The repair work is shabby to say the least - to fix a pipe their contractors lodged a rock to hold it in place and you get £90 deducted for that! As I stopped using them I found they hadn't even taken an... (read more)
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by 'dave musto' 27/8/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I registered to rent my house through Central in Walthamstow. At first I was impressed but after the initial meeting the staff were unprofesional, pushy, unpresponsiver and rude. After receiving numerous bad reviews I can only assume the recent batch od glowing reviews have been posted by Central staff, this does not fit thier reputation in the area - Central Cowboys.
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by 'stamyl' 17/8/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I would not advise any landlord to use them. They do not reply to telephone calls. They do not respond to tenants problems. Frankly their service is very poor and they tell lies and take the side of tradespeople without consulting with landlords. I will certainly not use them again after hearing the dissatisfaction of tenants problems not beibg dealt with either. You pay for a management service for nothing.
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by 'E17Resident' 16/8/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I have bought, sold and bought again from Central and never had a problem - if you want to sell they will get you the best price and if you are buying they have the best flats and houses available on the market ...everyone goes to Central ! They have always gone the extra mile for me, I have always found them polite, professional and would honestly recommend them.
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by 'howard' 12/8/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I recently bought a property through Central and being a first time buyer I needed a lot of help! I found them to be extremely helpful and they went out of their way to support me through what can be quite a daunting process. Their honest, friendly, no nonsense approach is really refreshing so I would highly recommend them!
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by 'Jogo' 11/8/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Professional, honest and friendly – I have nothing but good things to say. As a first time buyer I was understandably wary but Central made the whole process stress-free and most importantly - enjoyable. Thanks to the guys, I'm now living in my dream first home! Couldn't recommend enough.
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by 'KJS' 11/8/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I am very confused reading all the reviews below. I recently sold a property through Central and found them to be nothing but fantastic.
I was warey of selling my flat originally, but when I had one of the negociators ( I think his name was Richard) come to value my flat, he was prompt and professional. He explained all my rights to me and in no way was I pushed into using Central Estates.
With the market the way it is, I did think it would be a while to sell my own flat, but within 2 days I had viewings. I was impressed with the system they use ( ie call to checfk it is OK to come round, then text and email)
Within a month my property had had an offer on it ( might I add, the price was not inflated, unlike some other Estate Agents on Hoe St had quoted me)
The whole process was professional and quick. I would recommend Central to any discerning seller / buyer. I certainly wouldnt recommend Churchills or Douglas Allen which although in close proximity to Central are a million miles away in terms of service and manners.
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by 'Aiman' 3/8/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I am not sure why all reviews are negative for this agent. I was very happy with the service provided this agent.
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by 'Movielover1' 1/8/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? No
Think of all of the cliches describing Estates Agents:, liars, mercenary, untrustworthy, only in it for the money, cowboys, etc, etc.......Central Estates of Walthamstow wear all these with ease and I'm sure the list could be added to by others who have left reviews here!
I recently sold my property through them and received the worse service I have ever had from anyone. The agents who were sent round to do the viewings were useless to the extent that I told them to wait in one room whilst I finished the viewings. They accepted two offers on my property and instructed my solicitor without... (read more)
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by 'Londoner' 30/7/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Do not use this estate agent, they are not trust worthy.
I wish I had seen these reviews before.
We got gazumped, they made a lame excuse that the vendor sold and exchanged secretly through some other agent, ( who was not on Findaproperty/Primelocation/Rightmove )
All I can say is beware
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by 'ciao ciao' 12/6/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I'm not a all surprised to see other bad reviews for exactly the same complaints that I have. Very unprofessional, antagonistic and act completely at their own will.
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by 'NeverAgain' 31/5/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
I rent my property through Central Estate Agents. My experience concurs with the other landlord who has posted to this site. Their service is appalling. Their catalogue of errors is too numerous to include in this review. I now know how landlords get such a bad name; it is from the shoddy agents working (supposedly) on their behalf. I would not recommend any self-respecting landlord to use this agent. Is there a professional body to report them too?
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by 'Luce' 24/5/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I really don't make this comment lightly but please, please do NOT use Central in Walthamstow when there are so many better agents in the area. I really would give them no stars if possible.
We rented a property from them recently, only to find they had lied on the advert (no access to the garden as it stated, which they deliberately kept hidden from us till we moved in), no cleaning of the property prior to move in, no inventory, no check of the property so we had to clear out loads of furniture and fumigate the fleas!
Then they refused to do any repairs (broken shower, flooding... (read more)
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by 'Never Again' 12/5/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
I am sitting here near to tears. Central promised to come and value my property over an hour ago. I have not received a phone call to apologies for the delay and I no longer want one; if they cannot turn up on time for a valuation or ring me, I don't want any further dealings with them. My situation is a difficult and desperate one and I informed them of this on the phone. I'm very disappointed with their (lack of) service.
Was this review helpful? Yes
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by 'Oxford' 11/5/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
The most unprofessional, rude, arrogant people I have ever come across. I can only hope that as the housing market slows, Central's bubble will burst and they will disappear forever, and their staff will be sweeping the streets, which they might just about manage to do. They used us to try and gazump another couple, they have withheld my deposit for 2 months, with no reason whatsoever and nobody who will talk to me about it or knows what is going on, they do multiple 'viewings' on properties where they stand at the door and don't say a word or even know basic details, they swear openly, they slag off their colleagues, they are, in short, total cowboys who are only where they are because of the demand for housing in the area. Don't be sucked in, don't have anything to do with them. To the Director: I am not an estate agent (god forbid); I am a previous tenant and was a prospective buyer. You should be ashamed.
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by 'JJWC1' 10/5/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
My partner and I had a bad experience trying to view a property to buy recently. They had no record of the appointment (I'd spoken to them to arrange it only a few days before), we were then kept waiting while the salesman disappeared, told us the vendor was out - although we walked round a short time later and she was just leaving her house - and said she'd been there all morning. Overall impression was that they didn't feel comfortable (I'm being generous with that reaction) dealing with two men. Yes, a gay couple in London looking to spend quite a bit of money on a new house. Shocking! Generally disinterested, unprofessional and with so many other estate agents on Hoe Street, definitely worth avoiding.
Was this review helpful? Yes
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by 'semsem' 23/3/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Never ever use this agent, never come back to you.
Was this review helpful? Yes
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by 'Eldonricardo' 9/2/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Stay well away from this estate agents. As a landlord they have not completed one single task as requested. They agreed rent was incorrect, they did not make an inventory of the flat, they said they took out rent guarantee and did not so when my tenant was unemployed they refused to cover the rent, I asked for a tenant with no pets the tenant had a cat which ruined a new carpet, they failed to issue a section 8 asking the tenant to move out after three months of not paying rent when asked, they misinformed me about returning unused management fees, they rarely answer the phone and then fail to respond to voicemail messages, they did not complete an inspection when the tenant left the property.
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by 'GreyD' 8/1/2011
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Be very wary of what they say to you. Had an offer accepted on a property to buy. Got the survey, got to exchange and then got gazumped. Tried to find out why, countless phone calls ignored. Was then told I would need to offer another 5k at least. Just couldn't trust anything they said. Walked away
Was this review helpful? Yes
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by 'anony' 16/8/2010
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Do not use them.
I was a prospective buyer. I would advise anyone considering buying or selling a property with them to steer well clear. On viewings they were abysmal, just stood in one room and asked me to look round myself. All of their properties had been overpriced in relation to the 10 odd other estate agents I was dealing with.
They cajoled me into seeing their mortgage advisor, who was the most malicious person I've ever come across. They pretended to run an AIP for me and took my personal details only to leave me with nothing but a mark on my credit file.
I saw something I liked with them and put in an offer. They lied about passing the offer to the vendor and she had no idea what I had offered. In the end I pulled out after realising I had been lied to constantly.Was this review helpful? Yes
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by 'POONT' 9/6/2010
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Stay away from this estate agency....They are so unprofessional! They don't have a care in the world! They are refusing to give my deposit back even though I am well in my rights!! They do not respond to emails or phone calls.
Was this review helpful? Yes
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by 'x561' 12/3/2010
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I have to agree with the other reviews - stay away from them!!!! They let us a very nice property, but we found some problems later on and try to sort them out. We are forced to leave and I'm sure landlord is not aware of all the troubles we had with them. They just don't care. Practising their methods at my work, I would have already been kicked out! Unexperienced youngsters, nothing else.
Was this review helpful? Yes
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by 'Star' 12/1/2010
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
Stay away from this totally unprofessional estate agent. I currently rent out my house with them and totally regret doing this. I took out the full management fee with them but they never bother to chase when the rent is late, they never return phone calls or e-mails. Most of the staff are rude and totally live up to there stereo type of estate agents. I would never recommend them.
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by 'eden' 4/12/2009
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
The worst agency ever, you need to stay far away from them. We have out an offer for a house and while waiting for an answer we found out that that house has been sold 2 months before all they were doing was to keep us hanging so that we would not find another property with other agancies. They lie straight into your face - very unpolite. Never ever with them.
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by 'eden' 4/12/2009
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Never ever saw an agency as bad as this one!! They show you property (that I then found out have been sold already) you then put an offer and while u are waiting they advice you to give a look to others hoping that you will put an offer in others (of their properties) that are actually available.. they've played me and other 6 of my co-workers!!!! Very rude, never ever.
Was this review helpful? Yes
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by 'Disgusted' 23/10/2009
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
It is worth bearing in mind that most estate agents are fairly difficult to deal with, but Central Estate are by far the worst I have come across. Their lack of communication, consideration and common decency is second to none and I regret the day we ever became involved with them
I'm not sure how many people read this website or take notice of these reviews, but all I can do is implore people not to use these estate agents.
Was this review helpful? Yes
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by 'HOWDARETHEY!!!!!' 30/9/2009
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Absolutely Awful, Do not use these guys -left the property i was renting -didnt recive any news about my deposit for 9 months altough i called them at least once a week then 9 months later they fobbed me off with an excuse of not paying rent for dates after i had left the property, and a cleaning bill which i know is a lie, they are absolutely incompetent. Letting managment completely passed the buck every time i phoned or e-mailed, cant belive their poor service
Was this review helpful? Yes
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by 'Still seething' 8/5/2009
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
One star is too good for Central Estates.
About a year ago they showed me a flat which I agreed to rent via them. They verbally agreed to this and we set the wheels in motion: I paid a
Was this review helpful? Yes
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by 'Daniel Salt' 24/3/2009
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I used Central Estates to rent a property in Walthamstow, first they didnt know about me letting the property when I came to collect the keys, then didnt take the rent and sent me a threatening letter and then left me without heating.
Was this review helpful? Yes
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by 'roy26' 14/2/2008
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Easy to deal with, polite staff and most importantly found me a top tenant within 3 days!! I'm in the process of buying my next property, which i shall be renting, and will definately be using this agent again.
Was this review helpful? Yes
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by 'roger' 24/1/2008
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I found these guys fantastic, they were polite and extremely professional compared to some of the other jokers that I visited on Hoe Street!!
They were the only agents to stay late for viewings and really cared about finding me a new house.
I would recommend Central to anyone looking for a home in Walthamstow and can't believe this other review to be true.
Was this review helpful? Yes
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by 'jay' 8/1/2008
- Branch:
- 179 Hoe Street Walthamstow
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
Dishonest, regulally guzump buyers, they are a bunch of young so call city slickers who are only intrested in getting a quick buck. I have told people to stay away from them.
Was this review helpful? Yes
They\'re v friendly and seem like nice guys, just no good at their job... shame really./&display=popup&link=http://www.allagents.co.uk/review/24841/&redirect_uri=http://www.allagents.co.uk/review/24841/ "Share on your Facebook Wall"){kind=logo}
 and sold another with them in March 2012 (again very smooth transaction - thanks Richard M and Jas). Basically left them to get on with it and they did just that. They gave me the highest valuation and I accepted an offer only a few grand off the asking price (within 6 days!!!) Recommended my neighbour to them as well. My thanks to Richard, Jas and everyone else I dealt with at Central, you made the whole home buying/selling process a lot less daunting. Well done./&display=popup&link=http://www.allagents.co.uk/review/22855/&redirect_uri=http://www.allagents.co.uk/review/22855/ "Share on your Facebook Wall"){kind=logo}
 they miraculously found a buyer the next day! There were endless other probelms (inefficient; inaccurate; don't return calls etc. etc). I would never recommend this company to anybody and I sincerely hope I never have to deal with them again.
They are very good at invoicing though./&display=popup&link=http://www.allagents.co.uk/review/22845/&redirect_uri=http://www.allagents.co.uk/review/22845/ "Share on your Facebook Wall"){kind=logo}
. Central were right, within three days of my property being on the market I had an offer just a few grand short of the asking price, which I accepted. The sale went through extremely quickly and smoothly and the staff were efficient, available, friendly and useful. No complaints from me./&display=popup&link=http://www.allagents.co.uk/review/22835/&redirect_uri=http://www.allagents.co.uk/review/22835/ "Share on your Facebook Wall"){kind=logo}
A survey of the property I bought revealed damp and a guy at Central recommended PLF Preservations to deal with the problem, who I thought were a complet and utter rip-off. They broke the skirting boards they removed and did not consider it their job to replace the radiator or skirting boards, nor consider it professional to mention the damage to the skirting boards
Where they were efficient, however, was in collecting their money, and the proprietor travelled a fair distance to my house specifically to collect his cheque inperson, with instructions to leave it under the doormat if I went out. I wish they had showed the same attention to detail in their work on the house!Curiously enough, the guy he suggested might be able to help replace the skirting boards never got in contact. Funny, that. I guess the agent who recommended them got a few bob in commisssion, but at the expense of being associated with cowboys and creating ill-will with someone who in future might want to sell his house.
Bad business sense, that.
On the day of the exchange I was told I could collect the keys at midday. I was kept waiting several hours. According to my solicitor, someone in the office simply forgot about the keys when they came in, hence the long wait. At about
4.30 a guy called Jas made, I have to say, a very professional and courteous phone call to apologise about this error in communication and told me to come and collect the keys. About 5 minutes later a guy called Richard rang to say the keys had just that moment arrived. I mentioned this to my solicitor, who called Richard a 'little fibber'.
Trying to think of good points. I aborted my first proposed sale, and despite losing his commission on it, a guy called Jas was nevertheless very courteous and professional about it when he showed me another property.
My main gripe about Central is that they recommended PLF Preservation who in my opinion gave a truly horrible service.
I would say Central were no worse that any other estate agent I've used: as a landlord and property buyer I've never met one I trusted.,and never got good service.
ps Very worst estate agent ever is Peter of Hayden estates, Brockley. Last spoke to him in 1998 when as part of his letting service he lost the keys to my property and told the tenant he didn't manage it./&display=popup&link=http://www.allagents.co.uk/review/15796/&redirect_uri=http://www.allagents.co.uk/review/15796/ "Share on your Facebook Wall"){kind=logo}
 and within the area & specifications we desired. Once we had placed an offer they were very helpful and gave us good advice as we were first-time buyers with no concept of the house buying process. They were never too busy to take my countless calls and if I left a message or sent an email, they were quick to return it. An all-round excellent experience./&display=popup&link=http://www.allagents.co.uk/review/15734/&redirect_uri=http://www.allagents.co.uk/review/15734/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=hhhhhhmmmmm I like how all these 5* reviews have appeared on the same date, making it clear they are fakes. Seriously, you people have so little common sense.
Most of the population can see through these fake posts and see the pure anger and fustration that the real clients are experiencing.
Never once have I been guided "step-by-step" through and I'm still waiting for my calls to be returned.
It makes me livid to the point of tears that these agents have no regard for their clients and the money that is being wasted because of their incompetance and lack of respect.
I warn all propspective tenants away from using Central./&display=popup&link=http://www.allagents.co.uk/review/15461/&redirect_uri=http://www.allagents.co.uk/review/15461/ "Share on your Facebook Wall"){kind=logo}
 and the other guys. When on one occassion I was unsure about some of the information another agent relayed to me, Richard immediately called me back and clarified the situation giving assurance that there was indeed no problem. He was quite right. Every time I have left a meassage an agent has returned my call. Everytime I have popped into the agents I have been warmly welcomed and treated with respect. If this was not the case I would not be using them for a FOURTH time , which I am!/&display=popup&link=http://www.allagents.co.uk/review/15444/&redirect_uri=http://www.allagents.co.uk/review/15444/ "Share on your Facebook Wall"){kind=logo}
 paid them.
Richard in particular made sure my house was sold.
10 out of 10./&display=popup&link=http://www.allagents.co.uk/review/21925/&redirect_uri=http://www.allagents.co.uk/review/21925/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=Central Estates were extremely helpful during my search for my first property. All the properties they introduced me to met my needs exactly, and at no time did I feel that they were showing me properties "just for the sake of it". Indeed, Rich (the agent I dealt with most) was so honest about the unsuitability of one property that I enquired about, that I was completely taken aback.
Extremely happy with all aspects of the service I received from Central, and they would be my first call for any future requirements./&display=popup&link=http://www.allagents.co.uk/review/15363/&redirect_uri=http://www.allagents.co.uk/review/15363/ "Share on your Facebook Wall"){kind=logo}
 hadn't logged it properly and therefore didn't turn up, but after a phone call he came within an hour.
Overall it was a good experience, and I would use them again./&display=popup&link=http://www.allagents.co.uk/review/15346/&redirect_uri=http://www.allagents.co.uk/review/15346/ "Share on your Facebook Wall"){kind=logo}
, the owners had just made Central co-sellers of the property. Central, realising that they were going to lose out on the sale to King's, did everything in their power to try and scupper the sale. This included putting a Central 'Sold' sign outside the property while ripping out the King's 'Sold' sign and chucking it away in the owner's front yard (after our offer had been accepted). When we investigated, Central claimed they had sold the house to one of their clients! We told the seller of the house who rang Central to ask them what the hell was going on, especially as he'd already told them to take it off the market. They then claimed that they had had an 'offer', and considered it acceptable and that they had sold the house - as if the seller himself didn't have any say in the matter. The supposed 'mystery buyer' was someone who hadn't even turned up for his scheduled second viewing previously. According to the seller's account, he was so enraged with Central's behaviour, that they ended up handing up on him.
I could go on - friends in Walthamstow have also had bad experiences with Central. But to sum up - AVOID CENTRAL AT ALL COSTS!!!/&display=popup&link=http://www.allagents.co.uk/review/14326/&redirect_uri=http://www.allagents.co.uk/review/14326/ "Share on your Facebook Wall"){kind=logo}
 that they had better things to do and that nobody cared whether I looked at the place for a second time again or not. I found out from my solicitor that the flat had been offered to somebody else. Luckily for me my solicitor didn’t charge me for any admin fees as they couldn’t believe that an estate agent would behave in such a way. I’ve looked at what people have wrote below and they obviously seem to treat everybody the same way. I’m glad the flat fell through.
If you every happen to be on Hoe street or see their cheap, crappy designed logo on Rightmove, then stay well away from this modern day Fagin outfit./&display=popup&link=http://www.allagents.co.uk/review/12752/&redirect_uri=http://www.allagents.co.uk/review/12752/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=I used Central as a landlord and what can I say, do NOT use these guys. Where do I start...tenants complained that it took 1,2 weeks for Central to get back to them over urgent repairs that needed doing, as a landlord they never get back to you. You find money deducted from your rent without even being informed as to why, they carry out repairs and don't tell you what is going on. The repair work is shabby to say the least - to fix a pipe their contractors lodged a rock to hold it in place and you get £90 deducted for that! As I stopped using them I found they hadn't even taken an inventory!
They valued my property also at £150 a month less than what I should be letting it for, another agent got me that immediately. I was even asked if I had "friends living there" as the rent was undervalued.
Just walk into the place, you can feel the cowboy attitude immediately! There are many other agents such as Haart, Ludlow and Spencer who will do a far better job than these guys. Get them to manage your property at your own risk...I am now having to spend a fortune carrying out repairs due to shoddy workmanship.../&display=popup&link=http://www.allagents.co.uk/review/12700/&redirect_uri=http://www.allagents.co.uk/review/12700/ "Share on your Facebook Wall"){kind=logo}
 come to value my flat, he was prompt and professional. He explained all my rights to me and in no way was I pushed into using Central Estates.
With the market the way it is, I did think it would be a while to sell my own flat, but within 2 days I had viewings. I was impressed with the system they use ( ie call to checfk it is OK to come round, then text and email)
Within a month my property had had an offer on it ( might I add, the price was not inflated, unlike some other Estate Agents on Hoe St had quoted me)
The whole process was professional and quick. I would recommend Central to any discerning seller / buyer. I certainly wouldnt recommend Churchills or Douglas Allen which although in close proximity to Central are a million miles away in terms of service and manners./&display=popup&link=http://www.allagents.co.uk/review/11924/&redirect_uri=http://www.allagents.co.uk/review/11924/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=Think of all of the cliches describing Estates Agents:, liars, mercenary, untrustworthy, only in it for the money, cowboys, etc, etc.......Central Estates of Walthamstow wear all these with ease and I'm sure the list could be added to by others who have left reviews here!
I recently sold my property through them and received the worse service I have ever had from anyone. The agents who were sent round to do the viewings were useless to the extent that I told them to wait in one room whilst I finished the viewings. They accepted two offers on my property and instructed my solicitor without my consent. Communication and action on my property only happened when I contacted them. I was told that the chasing of my buyer and their solicitor towards completion and exchange was a "complimentary" service which I shouldn't take for granted. I was exasperated by that comment as Agents do not get paid until completion therefore it is in their interests to progress the chain as quickly as possible! There are so many other examples of shoddy, unprofessional and rude service that I do not have time to go into now however by the end of it all I instructed my solicitor to pay them only 1% (rather than the 1.5% they originally asked for !), which I still believe was over generous! They probably didn't even deserve 1/4%.
This site does not allow you to give "no stars" otherwise that is what they would have got!
Steer well clear of Central Estates. They claim to sell more properties in Walthamstow than any other Agent but if you are happy to be treated like cattle in a "stack them high, sell them cheap" environment then I would strongly advise you to use one of the many other Agents in Walthamstow!/&display=popup&link=http://www.allagents.co.uk/review/11621/&redirect_uri=http://www.allagents.co.uk/review/11621/ "Share on your Facebook Wall"){kind=logo}
All I can say is beware/&display=popup&link=http://www.allagents.co.uk/review/11594/&redirect_uri=http://www.allagents.co.uk/review/11594/ "Share on your Facebook Wall"){kind=logo}
 on their behalf. I would not recommend any self-respecting landlord to use this agent. Is there a professional body to report them too?/&display=popup&link=http://www.allagents.co.uk/review/10335/&redirect_uri=http://www.allagents.co.uk/review/10335/ "Share on your Facebook Wall"){kind=logo}
, no cleaning of the property prior to move in, no inventory, no check of the property so we had to clear out loads of furniture and fumigate the fleas!
Then they refused to do any repairs (broken shower, flooding washing machine, so pretty necessary) and in response, handed in notice on us.
I'm now having issues getting my deposit back, which appears to be a recurring theme with them in these posts. And to top it all off, we were only renting while we were looking for a property to buy and when I spoke to one of their sales agents about a listed property, he asked if he could speak to my boyfriend!! Big, big no-no. Particularly when it's my mortgage. So would sum them up as clueless, unprofessional and sexist at best, and at worst, well, it's not for print on this site./&display=popup&link=http://www.allagents.co.uk/review/10213/&redirect_uri=http://www.allagents.co.uk/review/10213/ "Share on your Facebook Wall"){kind=logo}
 service./&display=popup&link=http://www.allagents.co.uk/review/10018/&redirect_uri=http://www.allagents.co.uk/review/10018/ "Share on your Facebook Wall"){kind=logo}
; I am a previous tenant and was a prospective buyer. You should be ashamed. /&display=popup&link=http://www.allagents.co.uk/review/9992/&redirect_uri=http://www.allagents.co.uk/review/9992/ "Share on your Facebook Wall"){kind=logo}
, we were then kept waiting while the salesman disappeared, told us the vendor was out - although we walked round a short time later and she was just leaving her house - and said she'd been there all morning. Overall impression was that they didn't feel comfortable (I'm being generous with that reaction) dealing with two men. Yes, a gay couple in London looking to spend quite a bit of money on a new house. Shocking! Generally disinterested, unprofessional and with so many other estate agents on Hoe Street, definitely worth avoiding./&display=popup&link=http://www.allagents.co.uk/review/9972/&redirect_uri=http://www.allagents.co.uk/review/9972/ "Share on your Facebook Wall"){kind=logo}
 you then put an offer and while u are waiting they advice you to give a look to others hoping that you will put an offer in others (of their properties) that are actually available.. they've played me and other 6 of my co-workers!!!! Very rude, never ever./&display=popup&link=http://www.allagents.co.uk/review/3627/&redirect_uri=http://www.allagents.co.uk/review/3627/ "Share on your Facebook Wall"){kind=logo}
