Cauldwell Property Services
based on 2 ratings. This website contains 2 user reviews of Cauldwell Property Services.
Branch Rankings
| This branch is ranked in the UK |
15106 out of 16509 |
| This branch is ranked in Milton Keynes |
210 out of 222 |
| This branch is ranked in the MK9 area |
45 out of 53 |
Agent Information
Cauldwell Property Services
The Cauldwell partnership has over thirty years of experience working in the Milton Keynes area. We understand that buying or selling a home can be a stressful time - our aim is to remove all those stresses and strains by offering a personal yet innovative approach, designed to put all buyers' and sellers' minds at ease.
Offices / Branches
- Milton Keynes - 518 Silbury Boulevard, Buckinghamshire
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Customer Reviews
-
by 'lynnmt' 25/3/2011
- Branch:
- 518 Silbury Boulevard
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? No
To be honest one star is too much. Disgraceful, unprofessional service - would definitely NOT recommend. Their employees made appointments but didn't turn up, and when chased up said that the appointment had never been booked in the first place - despite the fact that we were at the address they had given us! They then phoned up later, said that they had in fact been there (!) that the appointment was 15 minutes earlier than that arranged but that we hadn't turned up! Apparently they had phoned us (although no received or missed calls!!). It also took no account of the fact that we were at... (read more)
Was this review helpful? Yes
-
by 'Review!' 3/9/2010
- Branch:
- 518 Silbury Boulevard
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
The administrative staff members were very impersonal. They made appointments without checking if the property was available for a viewing. They sent us emails (without confirming beforehand if the appointment was suitable) stating the date and time only of the viewing - no greeting at all.
We had to call them to get feedback on the viewings of our property, as they rarely ever called with feedback. We were also dealing with different people from their office all the time and had no dedicated person dealing with our property.
One positive point about them is that they seem to... (read more)
Was this review helpful? Yes
 that the appointment was 15 minutes earlier than that arranged but that we hadn't turned up! Apparently they had phoned us (although no received or missed calls!!). It also took no account of the fact that we were at the address 10 minutes early and there was no sign of any agent. House we were interested in is still for let, and owner is completely unaware that they could have had a tenant, if not for agent who is a complete waste of space.
Had the misfortune to have had an earlier viewing with the same agent - again she was 15 minutes late, and then proceeded to have a double viewing with other prospective tenants, despite not giving any warning of this... and standing mutely in the hall whilst both couples viewed the house whilst at the same time being discomforted by the other couple being there. Will be recommending my clients to go elsewhere if they actually want to let their property./&display=popup&link=http://www.allagents.co.uk/review/9255/&redirect_uri=http://www.allagents.co.uk/review/9255/ "Share on your Facebook Wall"){kind=logo}
 stating the date and time only of the viewing - no greeting at all.
We had to call them to get feedback on the viewings of our property, as they rarely ever called with feedback. We were also dealing with different people from their office all the time and had no dedicated person dealing with our property.
One positive point about them is that they seem to bring many people to view our property. However, they did not screen any people before taking them to view our property and as a result brought many unsuitable tenants. After many weeks, they found a tenant who resides in Kenya with many children. A relative who viewed the property for this tenant offered to pay 6 months up front rent. We knew nothing about the tenant and our insurance company advised us not to accept the tenant.
The types of tenants they brought to our property and the poor communication made us concerned about the way they will manage our property.
We therefore did not trust them to look after our property and engaged another agent.
/&display=popup&link=http://www.allagents.co.uk/review/6384/&redirect_uri=http://www.allagents.co.uk/review/6384/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Cauldwell Property Services
Milton Keynes
Buckinghamshire
MK9 2AD
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Review Statistics for Cauldwell Property Services
Review Summary
- Total Reviews:
- 2
- Total Ratings:
- 2
- First Review :
- 03/09/2010
- Latest Review:
- 25/03/2011
Overall Review Performance
- Recommend :
- 0
- Disapprove :
- 2
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:1 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:1 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
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Complaints Procedure
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