Castles Estate Agents (Aldershot & Farnham)
based on 102 ratings. This website contains 98 user reviews of Castles Estate Agents (Aldershot & Farnham).
Agent Information
Castles Estate Agents (Aldershot & Farnham)
Description of Castles Estate Agents (Aldershot & Farnham) is currently unavailable.
Offices / Branches
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Customer Reviews (Page 3 of 4)
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by 'Twiga' 9/10/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
The house I bought was the 2nd Castles showed me and in the end I came back for a 2nd look and made an offer. Mike and Scott were very good about sorting out viewings even at short notice as I only had a week to find a house. My only complaint relates to the length of time solicitors take to make the phone call to say release the keys as funds have been received. You win some and lose some I guess. Very kind gesture was the small bag with coffee, tea,
milk, biscuits and a small bottle of bubbly. Thanks very muchWas this review helpful? Yes
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by 'Di' 7/10/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I was very happy with Castles, Charlie was outstanding and kept me informed at all times.
Was this review helpful? Yes
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by 'Pam and Val' 2/10/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Excellent service from both Scott and Mike who spent many months finding a suitable buyer and coping with all the setbacks in a professional manner. We really feel that they went 'all out' to sell our property and we couldn't have asked for more, from them.
Was this review helpful? Yes
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by 'Andrew P' 1/10/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I am an investment buyer of residential property and this was my first dealings with Castles - Scott, Mike and the team were very helpful. Overall, impressed with the service style, responsiveness to my particular needs (as a buyer) which included several property access visits pre completion. Many thanks.
Was this review helpful? Yes
-
by '72bay' 30/9/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
User '72bay' rated Castles Estate Agents (Aldershot & Farnham) but did not write a review. -
by 'J1SUA' 23/9/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
There are honest, hard working agents out there, ones that return calls when they say they will and go that extra step to get things moving.
This is for a purchase so the agent didn't need to give me the attention and just look after the vendor, not even our agents for our sale met 10% of Castles efforts! In fact I have not heard from our agents since we were under offer!
Special mention to Charlie. He has kept in touch and returned my enquiries in the same day, called me back when he said he would and has just been absolutely outstanding, an asset to Castles! Charlie has done more than was asked, very friendly and made the process easy
If we every move on, we will be coming to see Charlie at Castles again! Keep up the standards!
Was this review helpful? Yes
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by 'Lorna' 14/9/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Many thanks to both Scott and Mike for an outstanding, professional yet friendly service. I was kept well informed at every stage and nothing was to much trouble. Would not hestitate to recommend Castles, if only everyone provided such a reliable sevice!
Thanking you again Lorna - Aldershot
Was this review helpful? Yes
-
by 'Tracey' 10/9/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
All the estate agents I dealt with made me feel like all they wanted was your money and matching you with a property was least of their concerns. Castles were different, they were genuinely interested in helping you find the property you wanted and give you a professional but not pushy service. We're looking forward to our new house enormously and if we do move we wouldn't hesitate to use castles for the sale.
Was this review helpful? Yes
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by 'Melvyn' 7/9/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Charlie at Castles delivered a professional service from start to finish. He was honest, reliable and kept to his word. I would recommend Castles as a good agent in the area.
Was this review helpful? Yes
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by 'Eugene' 12/8/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We switched to Castles from Hamptons (who were useless) after our sale fell through. We were looked after by Charlie Barr from Castles who is very helpful and managed to sell our house in a week! Highly recommended!
Was this review helpful? Yes
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by 'Tracy Jayne' 11/8/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I would personally recommend the services of Charlie Barr from Castles estate agents in Farnham. His ultra- professional and positive approach when assisting us was above and beyond what one would expect from any estate agent. Our sale was in quite a complex chain and Charlie ensured that we were kept up to date and that things progressed in order for us to meet our deadlines to move. An extremely professional person who deserves much credit for his first class service.
Was this review helpful? Yes
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by 'Caroline B' 5/8/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We recently purchased a property through Castles in Farnham, we would definitely recommend anyone to use them. We mainly dealt with Charlie Barr who was excellent throughout the purchase process. He called us almost every week to provide an update on where we were and when there were a few issues after the survey Charlie dealt with them promptly and efficiently. Castles were happy for us to visit the property before purchase a number of times. Each member of staff we dealt with were always very courteous and helpful. The welcome pack was also a lovely touch!
Was this review helpful? Yes
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by 'Bob' 30/7/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? No
Several times I called and left a message but wasn't called back. When there were complications I was told by the estate agent to make the calls that they should have been making. On completion the estate agent didn't even think to phone me and tell me we had completed. At no point did they say thankyou for my business afterwards, which given the fact that the commmission was nearly 5k of my hard earned is very disappointing and quite rude.
Was this review helpful? Yes
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by 'Richard' 18/7/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Courteous, friendly and helpful
Was this review helpful? Yes
-
by 'james knight' 13/7/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I sold my house in may through castles farnham I could not of asked for a better estate agents they were great. I dealt with Charlie who was superb from start to finish makig the whole process a breeze, I would highly recommened Castles to anyone.
Was this review helpful? Yes
-
by 'susie' 13/7/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Where do we start - absolutely amazing - especially Charlie Barr who guided us through the ups and downs of our very successful house purchase. On our first visit to Castles, we were treated with total respect and understanding by a charming South African lady ( sorry we don't know your name) , to our first viewing with the delightful Donna to our final decision making visit with Charlie, our experiences with Castles has been so helpful, professional and very friendly. The problems of living 200 miles away disappeared with almost daily updates from this remarkable estate agent. Then, the icing on the cake was to receive a welcome pack of champagne, coffee, tea etc when we picked up our keys.
We so highly recommend this estate agent - we just wish they could have acted for us in our house sale. Thank you, thank you, thank you.Was this review helpful? Yes
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by 'elkpic21' 12/7/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Rather impressed with Scott and his team in the way they handled the sale of my property.
I would certainly recommend their services to anyone wishing to have their house valued or marketed.Was this review helpful? Yes
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by 'Whizz' 11/7/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Incredibly good service. Thanks guys, considering the problems I presented you with ;).
Was this review helpful? Yes
-
by 'Ms Brooks' 10/6/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I was first introduced to Scott Caudwell, director of Castles' Aldershot branch eight years ago, when buying a property for which they were the seller's agent. Having been so impressed with Scott and the efficient way in which he and his team handled my purchase, I have used the Aldershot branch of Castles for all of my subsequent property sales and purchases.
Castles have always acted in a friendly, yet professional manner and given their honest opinion as to property values, coupled with sound advice, which is no doubt why they have been so successful in selling my properties within a short space of time.
For all of the above reasons, I hold them in extremely high regard and would recommend their services to anyone wishing to have their house valued or marketed.
Was this review helpful? Yes
-
by 'abs' 9/6/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Charlie was really helpful throughout the whole purchase & felt confident using him.
Was this review helpful? Yes
-
by 'Emmz' 2/6/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I found Castles to be efficient and friendly, The staff were helpful most times. They were very helpful to myself as a first time buyer. I found the welcome pack a really nice gesture. I hope to use them again in the future.
Was this review helpful? Yes
-
by 'marcus' 11/5/2010
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Great professional service which helped us to sell our property in super quick timing!
Was this review helpful? Yes
-
by 'Catherine' 11/5/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Good service but did not always return calls on the numbers as requested or when they said they would.
Was this review helpful? Yes
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by 'vikkipeden' 10/5/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Brilliant service. They made everything very smooth and easy for me. They were very understanding with my awkward situation.
Was this review helpful? Yes
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by 'Liz' 8/5/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
At all times Castles were helpful and efficient. They work well as a team. I particularly liked the Welcome pack when I picked up my keys - very useful!
Was this review helpful? Yes
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by 'Jo' 29/4/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I found Scott (Director) of Castles extremely helpful and professional. He managed to negotiate an extra
Was this review helpful? Yes
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by 'Roy Burton' 29/4/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Very satisfied. Prompt service always.
Was this review helpful? Yes
-
by 'Cathy and Bill' 27/4/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Our first experience of selling a property. We received excellent, friendly and helpful service for the staff, Scott, Mike and Debbie. The valuation whilst being realistic was higher than quoted by a competitor. The property was vacant and we were kept fully informed of any arranged viewings. The house sold very quickly, without any problems and we are very satisfied with the outcome. We would recommend this company without hesitation and believe that they do put their customers ahead of a quick sale.
Was this review helpful? Yes
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by 'michelle' 23/4/2010
- Branch:
- 175 Victoria Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Friendly and approachable staff who kept in contact with me on a regular basis updating me of our progress. Their valuation exceeded my expectations and several recommendations by other local estate agents. They sod my property after only one week on the market. I would not hesitate to recommend them to family and friends.
Was this review helpful? Yes
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by 'James' 21/4/2010
- Branch:
- 7 South Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I was very please with the levels of service offered by Castles. All staff were very friendly and kept me informed along the whole process of selling my house. Ultimately they sold the house. What more can I say.... Excellent!!
Was this review helpful? Yes
 which included several property access visits pre completion. Many thanks./&display=popup&link=http://www.allagents.co.uk/review/6752/&redirect_uri=http://www.allagents.co.uk/review/6752/ "Share on your Facebook Wall"){kind=logo}
 after our sale fell through. We were looked after by Charlie Barr from Castles who is very helpful and managed to sell our house in a week! Highly recommended!/&display=popup&link=http://www.allagents.co.uk/review/6056/&redirect_uri=http://www.allagents.co.uk/review/6056/ "Share on your Facebook Wall"){kind=logo}
 , to our first viewing with the delightful Donna to our final decision making visit with Charlie, our experiences with Castles has been so helpful, professional and very friendly. The problems of living 200 miles away disappeared with almost daily updates from this remarkable estate agent. Then, the icing on the cake was to receive a welcome pack of champagne, coffee, tea etc when we picked up our keys.
We so highly recommend this estate agent - we just wish they could have acted for us in our house sale. Thank you, thank you, thank you. /&display=popup&link=http://www.allagents.co.uk/review/5691/&redirect_uri=http://www.allagents.co.uk/review/5691/ "Share on your Facebook Wall"){kind=logo}
./&display=popup&link=http://www.allagents.co.uk/review/5651/&redirect_uri=http://www.allagents.co.uk/review/5651/ "Share on your Facebook Wall"){kind=logo}
 of Castles extremely helpful and professional. He managed to negotiate an extra /&display=popup&link=http://www.allagents.co.uk/review/4981/&redirect_uri=http://www.allagents.co.uk/review/4981/ "Share on your Facebook Wall"){kind=logo}
