CJ Hole

Agent Information

Founded in Clifton by Charles Joseph Hole in 1867, CJ Hole’s main business was rent collection, which in the Victorian era was much more common than buying. As the years rolled by the company was passed down to his sons, so the focus of the business changed towards the selling of property as well.
CJ Hole continued to prosper and today is a major force within the highly competitive estate agency market in the South West. Their excellent reputation has helped CJ Hole to expand within Bristol, Somerset and Gloucestershire so that there are now many branches serving the area.
Today, having sold property in three different centuries and as one of the oldest estate agents throughout Bristol, Somerset and Gloucestershire, CJ Hole is regarded as one of the most highly professional property firms in the region with a tradition of providing a first class service to its customers.
CJ Hole are constantly looking to build upon their reputation which will ensure that it continues to be a major force within the market place.

Customer Reviews  (Page 1 of 21)

1. 

   A 5-star review by 'kath emery' 24/5/2013

   Branch:

   The Mall, Willow Brook Centre, Savages Wood Rd

   Services:

   Sales (as a Vendor)

   Staff Member

   No staff selected.

   Postcode

   BS32

   Experience:

   Would you use the agent again? Yes

   they were fantastic they sold my house and i bought one from them they kept me informed on everything that was going on and very helpful when i rang them i would recommend to anyone who were selling their house or looking to by

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2. 1
   person found
   this helpful.
   

   A 5-star review by 'Vivek' 18/5/2013

   Branch:

   108 Henleaze Road

   Services:

   Sales (as a Buyer)

   Staff Member

   No staff selected.

   Postcode

   BS9

   Experience:

   Would you use the agent again? Yes

   The team at CJ hole were fantastic. They were very considerate and helpful during difficult times. They never made us feel at unease or not in control. The truly deserve an applause.

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3. 1
   person found
   this helpful.
   

   A 5-star review by 'andy' 16/5/2013

   Branch:

   The Mall, Willow Brook Centre, Savages Wood Rd

   Services:

   Lettings (as a Tenant)

   Staff Member

   Claire Price, Holly Curthoys

   Postcode

   BS34

   Experience:

   Would you use the agent again? Yes

   Very flexible due to the fact that I was unable to view the property prior to renting it. As described

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4. 2
   people found
   this helpful.
   

   A 5-star review by 'hilary paine' 10/5/2013

   Branch:

   108 Henleaze Road

   Services:

   Sales (as a Vendor)

   Staff Member

   George Mawer

   Postcode

   BS9

   Experience:

   Would you use the agent again? Yes

   I cannot thank George and his team enough for the stress-free sale of my father's house. I live in France and my dad was moving into new sheltered housing. The team at Heleaze Road took all the strain and stress and liaised with me by phone and email with ease. They also achieved a wonderful price for the house, so all-in-all job done - and excellently too!! Thank-you all involved.

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5. 1
   person found
   this helpful.
   

   A 5-star review by 'Happy Customer Henleaze!' 10/5/2013

   Branch:

   108 Henleaze Road

   Services:

   Sales (as a Buyer)

   Staff Member

   Tim Pepper, Nick Stoppard

   Postcode

   BS9

   Experience:

   Would you use the agent again? Yes

   We bought our property eight years ago through C J Hole. Recently, we put our property for sale on the market through CJ Hole as joint agents. We received a highly professional standard of service from every member of the team. They maintained channels of communication open and were available for contact until later than other estate agents. We appreciate and thank them very much for the hard work, regular contact and positive attitude during the process of selling.

   We would highly recommend them to anyone looking for an estate agent in the Henleaze area. We will use them again for sure. Thank you team.

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6. 1
   person found
   this helpful.
   

   A 4-star review by 'P. Halpin' 9/5/2013

   Branch:

   108 Henleaze Road

   Services:

   Sales (as a Vendor)

   Staff Member

   George Mawer

   Postcode

   BS9

   Experience:

   Would you use the agent again? Yes

   I was lucky that a prospective buyer was already on the books of CJ Hole when I first marketed the property, so there was not alot of work to be done re sales/viewings etc. However, George Mawer did work hard at achieving the best possible price for us, and I was kept informed of progress on the sale the whole way through the sales process, especially towards the end when exchange of contracts was imminent.

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7. 1
   person found
   this helpful.
   

   A 5-star review by 'Alan Griffiths' 8/5/2013

   Branch:

   The Mall, Willow Brook Centre, Savages Wood Rd

   Services:

   They manage our building

   Staff Member

   Holly Curthoys, Karen Rupprecht

   Postcode

   BS32

   Experience:

   Would you use the agent again? Yes

   We are very happy with all aspects of the CJ Hole experience ( lettings, property management and subsequent sale ) All the staff we dealt with at CJ Hole very friendly and helpful.
   If I had to search for anything negative ( and it would only be a minor point ) I would say that the sales manager came across as a little 'pushy' but she was always professional and I guess this should not have been unexpected in her role.
   Particular thanks go to Holly, Karen and Lisa in lettings and to Kathy in sales who were all a pleasure to deal with ( Hope I didn't forget anyone ! )
   We are now all settled in our new home.
   Cheers to all
   Alan

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8. 1
   person found
   this helpful.
   

   A 5-star review by 'Rob T' 7/5/2013

   Branch:

   92-94 Gloucester Road

   Services:

   Property Management

   Staff Member

   Isabella Caci

   Postcode

   BS10

   Experience:

   Would you use the agent again? Yes

   I moved the management of my property from another well known agency in Bristol to CJ Hole and have seen a great improvement in service levels. I am resident overseas which makes it even more important to have a reliable agent looking after the property. Always quick to respond to queries whether from myself or the tenant. Would certainly recommend them to anyone letting in Bristol.

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9. 1
   person found
   this helpful.
   

   A 5-star review by 'Natasha newton' 3/5/2013

   Branch:

   The Mall, Willow Brook Centre, Savages Wood Rd

   Services:

   Lettings (as a Tenant)

   Staff Member

   Holly Curthoys, Claire Price

   Postcode

   BS32

   Experience:

   Would you use the agent again? Yes

   Holly and Claire were very friendly and helpful. They made the experience less stressful. I would recommend CJhole to friends as a letting agent.

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10. 3
    people found
    this helpful.
    

    A 5-star review by 'Dinah' 3/5/2013

    Branch:

    108 Henleaze Road

    Services:

    Sales (Prospective customer)

    Staff Member

    Nick Stopard

    Postcode

    BS9

    Experience:

    Would you use the agent again? Yes

    I have dealt mainly with Nick Stopard over the last three months while I have been trying to find a house in the Henleaze/Westbury area of Bristol. He has been efficient, helpful, very pleasant and not too pushy
    - I particularly appreciated the last attribute! The other members of the Henlease Team who I met, were also kind and efficient and they all tried very hard to find a house for me that "ticked all the boxes"
    In the end, I actually found a house through another Estate Agent but I would not hesitate to recommend CJHole

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11. 1
    person found
    this helpful.
    

    A 5-star review by 'Sarah' 1/5/2013

    Branch:

    The Mall, Willow Brook Centre, Savages Wood Rd

    Services:

    Lettings (as a Tenant)

    Staff Member

    Claire Price, Holly Curthoys

    Postcode

    BS34

    Experience:

    Would you use the agent again? Yes

    Excellent service received by Claire & Holly but especially Claire. I viewed a property which was not quite suitable and she recommended I view one in another area I hadn't considered. House turned out to be exactly what I was looking for.

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12. 1
    person found
    this helpful.
    

    A 4-star review by 'Sarah & Ian' 30/4/2013

    Branch:

    92-94 Gloucester Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Philippa Kent-Davis

    Postcode

    BS11

    Experience:

    Would you use the agent again? Yes

    Philippa was very helpful with all our questions that we raised whilst viewing the property. She came back promplty with all relevant forms for us to complete to get things moving as quick as possible and it seems to have been a very straightforward process. Very happy.

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13. 2
    people found
    this helpful.
    

    A 5-star review by 'Philippa' 29/4/2013

    Branch:

    92-94 Gloucester Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Philippa Kent-Davis

    Postcode

    BS7

    Experience:

    Would you use the agent again? Yes

    Philippa, listened to what I had to say, acted upon it and was very efficient. She is friendly and effective.

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14. 1
    person found
    this helpful.
    

    A 5-star review by 'Damo' 26/4/2013

    Branch:

    The Mall, Willow Brook Centre, Savages Wood Rd

    Services:

    Lettings (as a Landlord)

    Staff Member

    Karen Rupprecht , Holly Curthoys

    Postcode

    BS32

    Experience:

    Would you use the agent again? Yes

    Karen and Holly are always quick to respond and always courteous, engaging and proactive. They get things done quickly and always keep me informed. They are always the first people I call to deal with my property.

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15. 1
    person found
    this helpful.
    

    A 5-star review by 'newbradleystokeresident' 25/4/2013

    Branch:

    The Mall, Willow Brook Centre, Savages Wood Rd

    Services:

    Lettings (as a Tenant)

    Staff Member

    Claire Price, Holly Curthoys

    Postcode

    BS32

    Experience:

    Would you use the agent again? Yes

    Generally good at responding to emails quickly with the answers we required, sorted things quickly and were professional at all times. Made the move a little easier. Thanks.

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16. 1
    person found
    this helpful.
    

    A 4-star review by 'Sam' 24/4/2013

    Branch:

    92-94 Gloucester Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Philippa Kent-Davis, Isabella Caci

    Postcode

    BS6

    Experience:

    Would you use the agent again? Yes

    Agent was very helpful in guiding me through the moving process. Provided good, reliable information, main improvement would be the speed at which they reply to queries, otherwise very good.

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17. 2
    people found
    this helpful.
    

    A 5-star review by 'Al & Carol' 24/4/2013

    Branch:

    1 Bath Street

    Services:

    Sales (as a Vendor)

    Staff Member

    Nick Griffith

    Postcode

    GL53

    Experience:

    Would you use the agent again? Yes

    From putting our property on the market to moving into our new home, our contact was Nick and his team was professional, efficient and thorough. All of our viewings were accompanied and feedback quickly sought. We had complications in our chain and Nick was able to keep everyone honestly informed of progress, delays and potential changes and it made the whole moving process a better experience. We would not hesitate in recommending CJ Hole to any potential buyers or sellers.

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18. 1
    person found
    this helpful.
    

    A 5-star review by 'Jenna' 24/4/2013

    Branch:

    92-94 Gloucester Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Sam Dean, Christchurch Christchurch

    Postcode

    8081

    Experience:

    Would you use the agent again? Yes

    Had some unfortunate news that we were no longer able to rent the property we wished to. I was quite upset given we were currently living in a friends spare room with most of our stuff in storage or in our car.

    I just felt Sam dealt with my stresses ( and emotions) took all my details and actually genuinely cared; by the end of the day he had sorted everything out, however I felt the way he had dealt with the initial call was very professional and made me feel that they appreciated the situation I was in and that he would try everything he could to help.

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19. 2
    people found
    this helpful.
    

    A 5-star review by 'Andrew Smallman' 23/4/2013

    Branch:

    108 Henleaze Road

    Services:

    Sales (as a Buyer)

    Staff Member

    Tim Pepper, George Mawer

    Postcode

    BS9

    Experience:

    Would you use the agent again? Yes

    Very straightforward to deal with and prompt in responding to queries. Excellent with arranging access for viewing and to undertake surveys. Pushed through legals when required.

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20. 2
    people found
    this helpful.
    

    A 5-star review by 'K ryan' 23/4/2013

    Branch:

    The Mall, Willow Brook Centre, Savages Wood Rd

    Services:

    Lettings (as a Tenant)

    Staff Member

    Holly Curthoys

    Postcode

    BS32

    Experience:

    Would you use the agent again? Yes

    The service from the ladies that helped us to rent the house we wanted were very friendly
    And professional.
    Everything was dealt with very quickly and they updated myself and my partner
    Straight away with news about our referencing and any updates.
    It was a stress free experience and I would recommend everybody to rent through CJ Hole .

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21. 2
    people found
    this helpful.
    

    A 5-star review by 'Nuno Gomes' 23/4/2013

    Branch:

    The Mall, Willow Brook Centre, Savages Wood Rd

    Services:

    Lettings (as a Tenant)

    Staff Member

    Holly Curthoys, Claire Price

    Postcode

    BS32

    Experience:

    Would you use the agent again? Yes

    they were very friendly, attentive which makes the process easier and better always explaining pretty much everything we should know.

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22. 2
    people found
    this helpful.
    

    A 4-star review by 'Iain Stewart' 23/4/2013

    Branch:

    The Mall, Willow Brook Centre, Savages Wood Rd

    Services:

    Lettings (as a Tenant)

    Staff Member

    Holly Curthoys, Claire Price

    Postcode

    BS32

    Experience:

    Would you use the agent again? Yes

    Overall a good service, staff polite and helpful during a difficult period. Property found ideally suited my requirements and the promptness of the move aided greatly my situation. Standards of cleanliness in rented property my only complait.

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23. 2
    people found
    this helpful.
    

    A 5-star review by 'Cat & Jon' 19/4/2013

    Branch:

    108 Henleaze Road

    Services:

    Sales (Prospective customer)

    Staff Member

    Tom Harris

    Postcode

    BS6

    Experience:

    Would you use the agent again? Yes

    Tom was very hepful, friendly but polite, informative without being pushy. We would definitely recommend CJ Hole, and especially Tom, to any prospective buyers. A first class service. We didn't actually end up making an offer on the properties shown to us by Tom but his service was so good that we felt it deserved a mention. When we come to sell a property in the future we will certainly be using CJ Hole. Having had countless viewings with several agents, Tom was by far the best.

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24. 1
    person found
    this helpful.
    

    A 5-star review by 'Peter James' 17/4/2013

    Branch:

    92-94 Gloucester Road

    Services:

    Lettings (as a Landlord)

    Staff Member

    Philippa Kent-Davis

    Postcode

    BS9

    Experience:

    Would you use the agent again? Yes

    I live abroad in South Est Asia and need a reliable agent to rent a 3 bed house in Bristol.
    CJ Hole have provided a good service in finding suitable tenants, making inspections and collecting rent. Also their maintenance dept proved swift and efficient in dealing with issues, such as a shower replacement and washing machine breakdown.
    They correspond quickly via email. And I would highly recommend them if piece of mind is a major factor.

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25. 1
    person found
    this helpful.
    

    A 5-star review by 'LT' 17/4/2013

    Branch:

    108 Henleaze Road

    Services:

    Sales (as a Buyer)

    Staff Member

    Steve Smith, Tim Pepper

    Postcode

    BS9

    Experience:

    Would you use the agent again? Yes

    We were very pleased with the service received from Tim and the team at the Henleaze branch when we recently purchased our property. It took us some time to find a property as we had some specific requirements, but CjHole were very patient with us during our search and not at all pushy, which was appreciated.

    The move itself went very smoothy, with Tim staying on top of the solicitors to assist us with a very quick moving date.

    We would happily recommend CjHole and would definetly buy/sell with them again.

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26. 1
    person found
    this helpful.
    

    A 5-star review by 'C J Hole' 16/4/2013

    Branch:

    The Mall, Willow Brook Centre, Savages Wood Rd

    Services:

    Sales (as a Vendor)

    Staff Member

    Samantha Criddle

    Postcode

    BS34

    Experience:

    Would you use the agent again? Yes

    We had reached a stalemate in the sale of our house - our buyers had dropped out and nothing seemed to be happening with the agents we had originally chosen for our house sale. Anyway, my husband rang C J Hole and Sam came round to value the property. From the minute I met Sam, I was very impressed with her punctuality (very important to me) and her total professionalism. Our property was put on the market with them and within no time, they had found proceedable buyers and not time wasters.

    During the whole process of buying our new property and the sale of our house, Sam was such a comfort to us. Its such a stressful time moving house, but if we had any queries, it just one phone call to Sam and our question was answered, within the time that Sam promised. I have recommended Sam and her team to work colleagues and I really can't praise the work Sam does highly enough.

    Credit where credit is due and I would certainly wouldnt even consider going anywhere else in buying or selling property. Well Done Sam and her Team!

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27. 

    A 5-star review by 'Olly' 16/4/2013

    Branch:

    92-94 Gloucester Road

    Services:

    Lettings (as a Tenant)

    Staff Member

    Philippa Kent-Davis

    Postcode

    BS9

    Experience:

    Would you use the agent again? Yes

    Philippa was great, she was extremely helpful and responsive in getting everything sorted for me to move in, If I ever had a problem/question she was always on hand to help and went towards a very smooth process.

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28. 3
    people found
    this helpful.
    

    A 4-star review by 'Dan W' 12/4/2013

    Branch:

    108 Henleaze Road

    Services:

    Sales (as a Buyer)

    Staff Member

    Tim Pepper, Nick Stopard

    Postcode

    BS9

    Experience:

    Would you use the agent again? Yes

    FIrstly let me say I would have rated the service 5 star if it had not been for a couple of problems along the way. These problems were not (as far as I am aware) created by CJ Hole and they handled them well when they came up....these issues cost us some extra money so I have to drop a star for the transaction rather than the estate agents specifically.

    But let me say these guys went over and above the call of duty to get the sale sorted, the extensive delays created extra work that they were happy to take on and with Nick in person (all viewings) and Tim on the phone (mostly) I was able to get the sale agreed at a fair price in an awkward climate.

    I would highly recommend them and will indeed make them the first point of contact when we come to sell.

    Thanks again guy's

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29. 1
    person found
    this helpful.
    

    A 4-star review by 'Andrew' 10/4/2013

    Branch:

    108 Henleaze Road

    Services:

    Sales (as a Buyer)

    Staff Member

    Tim Pepper, George Mawer

    Postcode

    BS9

    Experience:

    Would you use the agent again? Yes

    The overall service was great - the agent was helpful at every turn and looked to push through the sale as quickly as possible. They answered all our questions and facilitated great communication between us and the vendors.

    Would certainly use these agents again if I was to purchase a futrue property - would certainly recommend to others.

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30. 4
    people found
    this helpful.
    

    A 4-star review by 'Jeremy and Sarah' 10/4/2013

    Branch:

    108 Henleaze Road

    Services:

    Sales (as a Buyer)

    Staff Member

    Nick Stopard, George Mawer

    Postcode

    BS6

    Experience:

    Would you use the agent again? Yes

    We recently bought a property from CJ Hole in Henleaze and dealt with several of the team including Nick, George and Tim. They were generally very good and as the property needed a lot of renovation they made sure that they gave us the access we needed for the property pre and post offer so that we could get people in to start getting quotes on the work.

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