Bushells
based on 23 ratings. This website contains 23 user reviews of Bushells.
Agent Information
Bushells
Bushells is one of the most respected London agents with offices across the capital. We are an innovative, professional and regulated company with a 'will do, can do' attitude and a focus on customer service. Directors are hands on and always happy to offer advice. We pride ourselves on our experienced team of managers who know their business and the areas in which the work. Now celebrating our 75th year of trading!
Offices / Branches
- London - 137 High Street Acton, Acton,
- London - 70 Shepherds Bush Road , Hammersmith,
- London - 94 Lordship Lane , Dulwich,
- London - 178 King Street Hammersmith, Hammersmith,
- London - 843 Fulham Road , Fulham,
- London - 849 Fulham Road , Fulham,
- London - 94 Lordship Lane Dulwich, Dulwich,
- London - 5 Clapham Common South Side, Clapham,
- London - 8/70 Turnham Green Terrace Chiswick, Chiswick,
- London - 241 Lavender Hill Battersea, Battersea,
- London - 141 St Johns Hill Battersea, Wandsworth,
- London - 74 Balham High Road Balham, Wandsworth,
- London - 5 Wapping Hight Street, Docklands,
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- Agent Details
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- Agent Fees
- Staff Members
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- Contact Agent
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Customer Reviews
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by 'Clive' 9/2/2012
- Branch:
- 94 Lordship Lane
- Services:
- Lettings (as a Tenant)
- Staff Member
- Ashley Harris
- Staff Member
- Sasha Mahoney
- Experience:
- Would you use the agent again? Yes
The whole process from start to finish has been very slick, from getting driven to see several properties, putting offer in, the negotiations then getting all paperwork completed making it stress free and clear at all stages. They kept us informed and were very clear and proffesional throughout, answering all our questions quickly. They had good knowledge and nots about the property and what was to be included (furnishings) and helped us to secure items that were not initailly included.
Signing the paperwork was very slick with a detailed information pack provided and help going through the contract.
This was much appreciated and a welcome change to several Estate agents I have used in the past. I would definately recommend them.
Was this review helpful? Yes
-
1
person found
this helpful.
by 'paige' 27/1/2012
- Branch:
- 241 Lavender Hill Battersea
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Great Service, helpful always willing to help even though we were a pain.
Was this review helpful? Yes
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2
people found
this helpful.
by 'Youngdaz' 24/1/2012
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Bushells dealt with the tenants problems and negotiated his notice in a very efficient and sympathetic manner.
Both Landlord and Tenant were satisfied with the outcome.Was this review helpful? Yes
-
2
people found
this helpful.
by 'RC' 24/1/2012
- Branch:
- 137 High Street Acton
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Fantastic service from Steve and Abraham. Did everything they promised and gave great advice. Professional at all times and head and shoulders about other local agents. They just went that extra mile and proved the importance of experience. Thanks all.
Was this review helpful? Yes
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3
people found
this helpful.
by 'Stephanie.e.c' 23/1/2012
- Branch:
- 137 High Street Acton
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
A pleasurable experience to say the least. I have successfully sold and purchased via Bushells and have the wonderful experience of dealing with two oft their branches. After many failed attempts of the sale of my Initial property, i turned to Bushells, they proved to be such a resourceful agent.
The wonderful negotiators of the Acton office swiftly found me a buyer and before I knew it I was merely weeks from exchange, with out an onward purchase, Bushells very efficiently introduced me to their Fulham branch who likewise were bright, swift off the mark and incredibly efficient in finding me a more than suitable upscale. Thanks to the help of both offices i have made my 3rd transition up the property ladder and I could not have had a smoother ride.Was this review helpful? Yes
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4
people found
this helpful.
by 'Lexi Fuller' 21/1/2012
- Branch:
- 74 Balham High Road Balham
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Bushells was recommended to me by friends who rent out properties through the Dulwich office and have always been impressed with thier knowledge and professionalism. The Balham branch was no exception and I was too very impressed with the team who acted swiftly in renting out my property, the entire process was faultless from start to finish and i would highly recommend them.
Was this review helpful? Yes
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4
people found
this helpful.
by 'Lesley Hernandez' 20/1/2012
- Branch:
- 5 Clapham Common South Side
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I am an overseas landlord and entrust Bushells, Clapham to let out my property. Recently I have been thinking about selling my property and have been dealing with Eric Walker, MD. His knowledge of the property market is second to none and I truly appreciate the time he has taken to discuss the pros and cons of selling my property opposed to letting again. I trust Eric and his team and Bushells and find it a pleasure to deal with them all. Bushels is a breath of fresh air in the world of estate agents and I would highly recommend their services. Thanks again.
Was this review helpful? Yes
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4
people found
this helpful.
by 'Mark' 20/1/2012
- Branch:
- 74 Balham High Road Balham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Best estate agent to get your property let fast and with very good corporate tenants on there books, can't wait for you to come to the docklands
Was this review helpful? Yes
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3
people found
this helpful.
by 'davidc6b' 18/1/2012
- Branch:
- 5 Clapham Common South Side
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I recently contacted Bushells in Clapham to help me sell my property after many months on the market with another agent who was terrible, and I was recommended by a friend who had sold her property through Bushells within a week and said the service was impeccable and to give them a call. From the first telephone call to their office I was amazed at the difference in professionalism and overall attitude as they could not have come across wanting to help any more than they did.... I spoke to a Gentleman called Luke who was delightful and within a three days my property was ready to be sold whereas before it took over 6 days just to get the property details produced.
We had 15 people come to see it in the first week and sold it in the second week... truly amazing communication and service and I would recommend anyone who is having problems with their agent, to call Bushells in Clapham as I wish I had called them first.
Was this review helpful? Yes
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2
people found
this helpful.
by 'James' 18/1/2012
- Branch:
- 94 Lordship Lane Dulwich
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
The property management services provided by Bushells (in particular by Carla Bartley) was the best I have experienced in London, either as a Landlord or Tenant. Carla was pro-active, responsive and professional and ensured that all issues that arose during the tenancy were addressed quickly and effectively. There was no "fobbing off" as you get with some property management firms where everything is too much trouble - overall a great experience.
Was this review helpful? Yes
 and helped us to secure items that were not initailly included.
Signing the paperwork was very slick with a detailed information pack provided and help going through the contract.
This was much appreciated and a welcome change to several Estate agents I have used in the past. I would definately recommend them./&display=popup&link=http://www.allagents.co.uk/review/18875/&redirect_uri=http://www.allagents.co.uk/review/18875/ "Share on your Facebook Wall"){kind=logo}
 was the best I have experienced in London, either as a Landlord or Tenant. Carla was pro-active, responsive and professional and ensured that all issues that arose during the tenancy were addressed quickly and effectively. There was no "fobbing off" as you get with some property management firms where everything is too much trouble - overall a great experience./&display=popup&link=http://www.allagents.co.uk/review/17710/&redirect_uri=http://www.allagents.co.uk/review/17710/ "Share on your Facebook Wall"){kind=logo}
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2
people found
this helpful.
by 'Mr Watson' 18/1/2012
- Branch:
- 5 Clapham Common South Side
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I recently registered looking to buy a property at Bushells in Clapham and found the staff to more friendly and accommodating than most other agents in Clapham as I felt that I was poorly treated and brushed aside as my budget wasn't great, but Bushells listened and provided me with many options and helped me find my dream home. The found the team at Bushells to be very professional and helpful as I am first time buyer with no knowledge of the process and they helped me with finding a solicitor, mortgage advice and a flat I am really proud to call my home.
I would recommend them to all my friends and I will be using them to sell my property when the time comes. Thank you very much to the sales team at Bushells - Clapham.
Was this review helpful? Yes
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5
people found
this helpful.
by 'K Lane' 21/12/2011
- Branch:
- 74 Balham High Road Balham
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
The service I have received from Bushells for 10 years has been excellent, this year has been no exception. In the past few months I have been dealing with Bruno de Sousa whose knowledge, availability, attention to detail and assistance has been exceptional. His professionalism and commitment has meant that the tight turnaround between tenants has been more easily managed and he worked hard to build a working relationship which felt more a partnership rather than simply processing a tenancy as an agent. Bushells staff standout as being trained specifically for their field and I have always felt confident of their knowledge and experience of the rental market.
Was this review helpful? Yes
-
1
person found
this helpful.
by 'Jean Singleton' 21/12/2011
- Branch:
- 178 King Street Hammersmith
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
The service, help and advice i have received from Eric Walker MD has been more than excellent.
If it wasn't for his help and advice with the awful tenants i had, i don't know where i would be now.
We all have a chance of getting bad tenants and believe me i think i had the worst.. Eric helped me in every way he possibly could, going well out of his way to insure that i understood all legal issues involved and he sorted out all the problems for me..He reassured me the whole way and i did not feel for one second that i was on my own.. And i had a very happy outcome thanks to the way he handled things.
He was always on hand to help and reassure. I have never received such good service from any other agent i have used.Professional, prompt ,reliable with the extra personal touch.
I can not praise this Agency and specifically Eric enough. Nothing is to much trouble. I am more than satisfied with the service i receive..I would highly recommend this agency and applaud them for the excellent way they look after there clients.
5 STAR SERVICE.
Was this review helpful? Yes
-
1
person found
this helpful.
by 'Karen' 21/12/2011
- Branch:
- 74 Balham High Road Balham
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I found Bruno De Sousa to be exceptionally helpful, professional and a pleasure to deal with. I started my searching for a property while I was still in Australia and Bruno kept in regular contact despite the distance. He gave us lots of help and advice in regards to leasing in the UK and I appreciated it alot . He was friendly , impartial and trustworthy , always returned calls and emails and everything ran smoothly for us.
Was this review helpful? Yes
-
1
person found
this helpful.
by 'Nicki W' 21/12/2011
- Branch:
- 178 King Street Hammersmith
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
First time using a lettings agent that didnt leave me upset and frustrated! The girls in the office were a pleasure to deal with. They found me a wonderful flat which fit all the requirements that I had. Any repairs/extras that I wanted done before I moved in were carried out in full. Will definately use Bushells again, if I ever want to leave my new place!! (not likely!)
Overall a trustworthy and easy company to deal with. Would recommend.
Was this review helpful? Yes
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2
people found
this helpful.
by 'Ms E' 1/11/2011
- Branch:
- 5 Clapham Common South Side
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I just wanted to drop note to say how excellently and professionally I felt they have dealt with the marketing, administration and logistics in getting my tenants into the property. I was badly stung by another agent and nervous about re-renting my flat through an agency, but when I explained my worries to Sophie, she clarified the process that Bushells use and put my mind at ease. Renting your home can be emotional and difficult, but I found the both understanding, polite and efficient in dealing with every aspect so far, in a situation that required a quick turnaround. Many thanks
Was this review helpful? Yes
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2
people found
this helpful.
by 'vng10' 10/8/2011
- Branch:
- 178 King Street Hammersmith
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Appalling service. We put down a holding deposit and within 1 day, another holding deposit was allowed to be put down, even though our offer had not been declined. Steer well clear of the letting agents.
Was this review helpful? Yes
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1
person found
this helpful.
by 'loubilou' 7/12/2010
- Branch:
- 137 High Street Acton
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Brilliantly efficient, found us a wonderful flat and Bruno was a brilliant help. Well done!
Was this review helpful? Yes
-
1
person found
this helpful.
by 'Robert Cereda' 30/11/2010
- Branch:
- 849 Fulham Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Rebecca (Lettings agent) was helpful and responded to any communication very quickly. Overall we had an efficient service which we were very satisfied with.
Was this review helpful? Yes
-
1
person found
this helpful.
by 'James E' 21/1/2010
- Branch:
- 5 Clapham Common South Side
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Was given excellent service from start to finish by Bruno De Sousa (Lettings Negotiator) at the Clapham Lettings Office. Would not hesitate to recommend him or use Bushells services again.
Was this review helpful? Yes
Overall a trustworthy and easy company to deal with. Would recommend./&display=popup&link=http://www.allagents.co.uk/review/16696/&redirect_uri=http://www.allagents.co.uk/review/16696/ "Share on your Facebook Wall"){kind=logo}
 was helpful and responded to any communication very quickly. Overall we had an efficient service which we were very satisfied with./&display=popup&link=http://www.allagents.co.uk/review/7611/&redirect_uri=http://www.allagents.co.uk/review/7611/ "Share on your Facebook Wall"){kind=logo}
 at the Clapham Lettings Office. Would not hesitate to recommend him or use Bushells services again./&display=popup&link=http://www.allagents.co.uk/review/4032/&redirect_uri=http://www.allagents.co.uk/review/4032/ "Share on your Facebook Wall"){kind=logo}
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1
person found
this helpful.
by 'ChrisL' 2/11/2009
- Branch:
- 94 Lordship Lane Dulwich
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Fantastic service from start to finish. After nightmare with previous agent, there were some serious legal issues, but their MD sorted them out as part of the service. Very happy indeed.
Was this review helpful? Yes
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3
people found
this helpful.
by 'rudi' 1/2/2009
- Branch:
- 5 Wapping Hight Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Agent did not show up to hand over keys, promised repairs were not done, property very dirty on move in.
Got S21 on move in.
Moving out, they wanted to keep deposit.Lot's of trouble, will never deal with them again.
Was this review helpful? Yes
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2
people found
this helpful.
by 'HappySeller' 10/6/2008
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Excellent service - honest and enthusiastic!
Was this review helpful? Yes
Agent Details for Bushells
Select a branch to go to view details of that specific branch
-
London - 137 High Street
Acton, Acton, W3 6LY
-
London - 70 Shepherds Bush Road
, Hammersmith, W6 7PH
-
London - 94 Lordship Lane
, Dulwich, SE22 8HF
-
London - 178 King Street
Hammersmith, Hammersmith, W6 0RA
-
London - 843 Fulham Road
, Fulham, SW6 5HJ
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London - 849 Fulham Road
, Fulham, SW6 5HJ
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London - 94 Lordship Lane
Dulwich, Dulwich, SE22 8HF
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London - 5 Clapham Common
South Side, Clapham, SW4 7AA
-
London - 8/70 Turnham Green Terrace
Chiswick, Chiswick, W4 1QN
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London - 241 Lavender Hill
Battersea, Battersea, SW11 1JW
-
London - 141 St Johns Hill
Battersea, Wandsworth, SW11 1TD
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London - 74 Balham High Road
Balham, Wandsworth, SW12 9AG
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London - 5 Wapping Hight Street, Docklands, E1W
Review Statistics for Bushells
Review Summary
- Total Reviews:
- 23
- Total Ratings:
- 23
- First Review :
- 10/06/2008
- Latest Review:
- 09/02/2012
Overall Review Performance
- Recommend :
- 21
- Disapprove :
- 2
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:7 | Recommend:9 | Recommend:4 | Recommend:1 |
| Disapprove:0 | Disapprove:2 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
London - 137 High Street
Acton, Acton, W3 6LY
-
London - 70 Shepherds Bush Road
, Hammersmith, W6 7PH
-
London - 94 Lordship Lane
, Dulwich, SE22 8HF
-
London - 178 King Street
Hammersmith, Hammersmith, W6 0RA
-
London - 843 Fulham Road
, Fulham, SW6 5HJ
-
London - 849 Fulham Road
, Fulham, SW6 5HJ
-
London - 94 Lordship Lane
Dulwich, Dulwich, SE22 8HF
-
London - 5 Clapham Common
South Side, Clapham, SW4 7AA
-
London - 8/70 Turnham Green Terrace
Chiswick, Chiswick, W4 1QN
-
London - 241 Lavender Hill
Battersea, Battersea, SW11 1JW
-
London - 141 St Johns Hill
Battersea, Wandsworth, SW11 1TD
-
London - 74 Balham High Road
Balham, Wandsworth, SW12 9AG
-
London - 5 Wapping Hight Street, Docklands, E1W
Agent Fees
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Complaints Procedure
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