Bridges Estate Agents Ltd (Hampshire/Surrey)

Customer Reviews  (Page 3 of 3)

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1. 

   A 5-star review by 'Heidi Haversham' 9/8/2011

   Branch:

   77 High Street

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Having both sold and purchased with Bridges, I would like to say thank you to the teams at Ash Vale and Aldershot, with particular thanks to Alan Dolman, (who found me the place of my dreams) Simon Pearson (who enabled me to purchase the place) and of course the lovely Jo, who co ordinated everything to get me there.
   A great team, all working under the eagle eye of James Baldry.

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2. 

   A 5-star review by 'Simon and Amy' 8/8/2011

   Branch:

   77 High Street

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Tina is a credit to the company. Her customer service is exceptional. She is very easy to talk to and always explained everything to us cleary and always kept us updated with any progress with the house.We are first time buyers and it was a big help to be explained things in a understanding way as buying your first house can be very daunting and stressful and sometimes quite comfusing. We were in a situation where we felt we were not getting the best service from our solicitor and this is where Tina came in a big help.

   Thank you very much Tina for all your help

   Many Thanks
   Simon and Amy

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3. 

   A 5-star review by 'JS1' 8/8/2011

   Branch:

   1 The Parade Wharf Road

   Services:

   Conveyancing

   Experience:

   Would you use the agent again? Yes

   The friendly team are a pleasure to deal with and will always go out of their way to assist me on any conveyancing transaction.

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4. 

   A 4-star review by 'Morgana' 8/8/2011

   Branch:

   1 Bridge Road Cove

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I experienced some frustration with the agents due to lack of communication and status updates once the initial enthusiasm for marketing the property had worn off. However, once the property sold, I was extremely pleased with the level of service. Jo ensured the progression of sale was handled professionally and efficiently and that communication channels with all parties were kept open. Her efforts helped ensure my overall experience of these agents was positive.

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5. 

   A 4-star review by 'C Sutton' 4/8/2011

   Branch:

   77 High Street

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   After some initial teething problems regarding lack of regular updates & communication, I have found Bridges Aldershot to be a great choice of agent to sell my house through. I must commend Tina in particular, who has worked extremely hard under difficult circumstances to see the sale through to exchange and eventual completion at the end of this month - she absolutely has your best interests at heart, deals with your frustrations and concerns in a very professional manner and is a credit to the branch. If we could just clone her and put one of her in every office in the land, the world would tick in a far more timely manner!!

   Thanks to all including James & Alan and good luck in this challenging market (I know you will miss my special brand of nagging! :-))

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6. 

   A 5-star review by 'Matt' 2/8/2011

   Branch:

   1 The Parade Wharf Road

   Services:

   Conveyancing

   Experience:

   Would you use the agent again? Yes

   These agents are fantastic. Jo is so keen to help it really makes the transaction fly through. She definately helps reduce the time from instruction through to exchange.

   M Rumbold
   Licensed Conveyancer.

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7. 

   A 5-star review by 'Andy King' 19/7/2011

   Branch:

   77 High Street

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   James Baldry and his team were excellent from pricing the house corectly in line with my own view right through to the sale of the house. Other estate agents had the attitude of couldn't be bothered and no enthusiasm, to over pricing and over the top estimations. James was positive, realistic and motivated. If he felt this about my house this is how he would come across to buyer. James 's team were smart and efficient which led to a smooth transaction . I was kept updated by the team and by James. Would I use them again yes ,would I recommend them Yes.

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8. 

   A 1-star review by 'Old and Grey' 3/5/2011

   Branch:

   1 The Parade Wharf Road

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   Trying to sell my house through Ash Vale branch. Waste of time,no feed back, have to ring them, broken promises. They admit they do not know why house is not selling. Stay away!

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9. 

   A 2-star review by 'Buyermeltdown' 18/3/2011

   Branch:

   1 The Parade Wharf Road

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   I attended 2 viewings and on both occasions the agents were late. Although one was quite up to speed on the details of the house the other agent had no idea what he was doing. He simply let us in the house and stood there in silence. He could not answer any questions and spoke in a very informal manner using terms such as 'mate' (despite this being our first meet).

   The both of them seemed very pushy on viewings, trying to get us to look at properties we made clear did not fit any of our requirements. I understand they are on commission but it puts me off dealing with people that don't listen to anything you have told them!

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10. 

    A 3-star review by 'Chaos' 15/3/2011

    Branch:

    77 High Street

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? No

    I asked for a member of the Aldershot branch to come to value my house, I used the Ash Vale branch when I sold my previous house and the staff there were fantastic. As nice as the guy from Bridges in Aldershot was, he was quite pushy and got me to sign a contract despite me telling him that I had other agents to value the house as I would never go with the first one who made a valuation. I then discovered that he had put the property on the internet, and after phoning on Tuesday, I asked him to remove the property and I would advise as to my choice of agent at the weekend. Two people turned... (read more)
    

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11. 

    A 1-star review by 'LV' 26/2/2011

    Branch:

    77 High Street

    Services:

    Sales (Prospective customer)

    Experience:

    Would you use the agent again? No

    Typical estate agent talk, didn't properly go through the contract, didn't explain it was 20 weeks on sole selling rights, only arranged 3 viewings, never contacted us to give progress reports. They turned up late for the few viewings they arranged, very unprofessional, I showed people round in the end. We took off market before end of contract.

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12. 

    A 5-star review by 'Rachel' 21/12/2010

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    We sold and bought through Bridges. I cannot rate them highly enough. The house we bought we viewed on their recommendation before it even went on the website and our property was well marketed and sold quickly.

    The sale progression was handled extremely well and Bridges kept in contact with us and the solicitors. On the day we exchanged there was a problem with our buyers mortgage company. I called Bridges to find they were already on it speaking to the lenders and it was entirely due to them that we exchanged and are moving before Christmas.

    Fantastic agents, friendly, knowledgeable and professional.

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13. 

    A 5-star review by 'Michaelina' 15/12/2009

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    I've used Bridges before to sell my house and decided to use them again as they were good last time. I can't believe some of the negative comments I've heard about them. Dominic put my house on the market and it was sold within 2 1/2 weeks. They were extremely professional, straight talking and extremely proactive. Since the sale I was passed to Jo who progresses your sale and she has been outstanding, the best customer service I've experienced. She is very organised and always gets back to you. If I didn't have her help I would have gone mad trying to do everything in time. I would recommend Bridges to everyone. Thank you to a great team!!!

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    A 1-star review by 'JohnDurrant' 30/11/2009

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? No

    My aunt in her late 80s has just exchanged on a sale and purchase - that's the good news. The journey to that point, however, has been tough. Bridges told her they had a list of people who wanted only to live in her road. Turned out that none materialised - and the sale was eventually arranged at

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15. 

    A 1-star review by 'razor' 3/3/2009

    Services:

    Sales (Prospective customer)

    Experience:

    Would you use the agent again? No

    Rude and arrogant. Over familiar and unprofessional. THEY give estate agents the bad name they deserve!

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16. 

    A 5-star review by 'mrcool' 26/2/2009

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    Dom was fantastic

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17. 

    A 5-star review by 'LADYDRIVER' 26/2/2009

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    Would recommend this agent to anyone, especially as we had major problems with another agent. Nothing is too much trouble, still helping us even though we are ready to move.
    Thank you Richard

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18. 

    A 1-star review by 'Neets26' 9/12/2008

    Services:

    Sales (Prospective customer)

    Experience:

    Would you use the agent again? No

    Terrible manager in the Frimley branch he was rude, gave false information and had no sales training at all let alone knowledge of the market, we then went with Christopher J Sargeant and sold very quickly. Do not sell you house with these people - they wouldn't be able to sell it anyway!

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