Bridges Estate Agents Ltd (Hampshire/Surrey)
based on 78 ratings. This website contains 78 user reviews of Bridges Estate Agents Ltd (Hampshire/Surrey).
Agent Information
Bridges Estate Agents Ltd (Hampshire/Surrey)
Since we opened our first office in Ash Vale in 1991, during the heart of the recession, Bridges have shown a flair for marketing and service rarely experienced by those 'on the move'. Colour presentation and the desire to be the first choice in every area we operate separates us from the majority of Estate Agents. Twenty one years later we have six local branches covering North Hampshire and West Surrey with directors still on the shop floor delivering our ethos to our customers.
Offices / Branches
- Ash Vale - The Estate Office Frimley Road Ash Vale, Ash Vale,
- Farnborough - 1 Bridge Road Cove, Farnborough,
- Guildford - 77 High Street, Aldershot,
- Guildford - 1 The Parade Wharf Road , Ash,
- Guildford - 90 High Street Frimley, Camberley,
- Guildford - 90 Frimley High Street Frimley, Camberley,
- View All Branches
- Update Agent details
Bridges Estate Agents Ltd (Hampshire/Surrey) has not joined our 'transparent agent' scheme yet.
"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Bridges Estate Agents Ltd (Hampshire/Surrey), please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.
Customer Reviews (Page 1 of 3)
-
by 'E S Taylor' 22/5/2012
- Branch:
- 77 High Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Throughout my search Simon Pearson has been extremely helpful, enthusiastic and most professional. He has a true personable character and made me, the client, feel under no pressure whatsoever to decide on properties. In fact it was he that introduced me to properties in Aldershot - a town in which I was none to keen to buy. Simon was knowledgable and kept me informed of details that I requested. Charming. Good value to the Company.
Bill Byrne has also helped me with my search and shoed his patience whilst he spent a fair while suggesting locations and properties that might suit myself and... (read more)Was this review helpful? Yes
-
by 'Val' 16/5/2012
- Branch:
- 90 Frimley High Street Frimley
- Services:
- Sales (as a Buyer)
- Staff Member
- John Munday
- Staff Member
- Jonathan ?
- Experience:
- Would you use the agent again? Yes
John and Jonathan were both pleasant to deal with and very helpful. By the time our purchase had been completed I felt I could talk to them both as friends rather than 'just estate agents'!
If we ever move house again we would certainly approach Bridges in Frimley with regard to selling our property although I hope this won't be for a long while!Was this review helpful? Yes
-
by 'Sarah Ward' 16/5/2012
- Branch:
- 90 High Street Frimley
- Services:
- Sales (as a Vendor)
- Staff Member
- John Munday
- Staff Member
- Mark Kirby
- Experience:
- Would you use the agent again? Yes
Bridges arranged the sale of my fathers property as shown above, who is in a care home, they made the
process of selling it very easy for me as they did all the viewings and they worked very hard on my behalf to
get a buyer, and when they did from when the offer was made to completion was less than two months.
I would definately use them again should I sell another property, I cannot recommend them highly enough.Was this review helpful? Yes
-
1
person found
this helpful.
by 'James' 4/4/2012
- Branch:
- 1 The Parade Wharf Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Oh Bridges how you disappoint me. The staff are nice enough if not a little cliche in their typical salesman avoidance techniques. Then came the charges - £330 for a referral, £120 for a guarantors fee. How do you justify that? You can't. There are plenty of independent places that would do a referral for £15, but estate agents add their £315 cherry on top. They are making these amounts up and the only thing that makes them legal is that it's on paper.
Then comes the issue of the"check-in fee" - another word for a inventory fee. This was never mentioned to us when we... (read more)
Was this review helpful? Yes
-
by 'Barry Grinstead' 6/1/2012
- Branch:
- 77 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have used Bridges for a number of years for both sales and renting of property.
In my experience I have allways found Bridges to be professional, efficient and helpful in finding tenants for my various rental properties.
I therefore will have no hesitation in continuing to use Bridges services for the forseeable future.
Was this review helpful? Yes
-
by 'Step by Step' 5/1/2012
- Branch:
- 77 High Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Stdp by Step is a charity in Aldershot that needed to sell a 7 bedroom HMO with planning permission for conversion into 4 flats and obtain the highest possible sale price in the interests of furthering the aims of the charity. The sales opportunity was competed to 4 local agents and Bridges won. They clearly locked on to the opportunity value in the property generated through the planning permission, recommended a sale by tender approach with a good guide price, had good marleting ideas and contacts and, offered the charity a very competitive deal. Bridges kept us very well informed of... (read more)
Was this review helpful? Yes
-
by 'Emily' 28/12/2011
- Branch:
- 77 High Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Simon Pearson was Brilliant! He booked me in for a viewing even though they were fully booked for the day, which was also a Saturday!
When I offerend Simon was there every step of the way and kept me informed through out the process.
Once the offer had been accepted Selina stepped in, again I was kept informed all the way, which was all very smoothe and easy and handle very professionally.
Simon also called regularly to make sure everything was alright.
They are a fantastic team, and they could not have done more.Was this review helpful? Yes
-
by 'Sue Nulty' 24/12/2011
- Branch:
- 1 The Parade Wharf Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Overall impressed with service provided, i found the agents were always available for questions or queries.
Had feedback from a couple of potential buyers suggesting it was better having (myself) the owner showing them round as they felt the agents tended to rush them through the viewings.
But other than that a very good service.Was this review helpful? Yes
-
by 'Frank Luscombe' 12/12/2011
- Branch:
- 90 High Street Frimley
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
frimley office-Bill Byrne-kept in touch with latest properties that may have suited our requirements.Would use this company and recommend them in future.Friendly and professional service.
Was this review helpful? Yes
-
by 'Chris' 30/11/2011
- Branch:
- 90 High Street Frimley
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
They got me a good price. They are reliable and honest. They also seem to be open 23 hours a day!
Was this review helpful? Yes
-
by 'Frimley' 30/11/2011
- Branch:
- 90 High Street Frimley
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I registered with these guys and saw a few places. I bought a nice one bedroom house and couldnt be happier. cheers!
Was this review helpful? Yes
-
by 'C. Lawrence' 30/11/2011
- Branch:
- 1 The Parade Wharf Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
A big thank you to Dominic, Michael, and Jo for helping to sell our property. A very professional service from start to finish.
Was this review helpful? Yes
-
by 'Julie Worboys' 30/11/2011
- Branch:
- 90 High Street Frimley
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I would like to thank 'Luke' of the Frimley branch for his enthusiasm and dedication for trying to find me a house. He understood my remit totally and even turned up the morning after his stag do, to show me round a house early sunday morning that he knew i would love. That takes real dedication! He is an asset to Bridges!
Was this review helpful? Yes
-
by 'Sellers in Cove' 30/11/2011
- Branch:
- 1 Bridge Road Cove
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Would use them again and reccomened them to everyone. Got us a good price in only a few days and pushed the sale through quickly. I know Frank as he has moved us before, you can trust him to do the best for you.
Was this review helpful? Yes
-
by 'Mrs Buckingham' 28/11/2011
- Branch:
- 90 High Street Frimley
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I sold my house with Ed of at the Frimley office and couldn't be happier with the service.
I would never use another agent in Frimley.
Was this review helpful? Yes
-
by 'Sarah Yates' 26/11/2011
- Branch:
- 1 Bridge Road Cove
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I have used Richard Pinnock at Bridges Farnborough to sell my property, he is the most honest estate agent I know!
Helpful, polite, and pro-active in making sure that the sale goes through! I would never dream of going anywhere else after the service I got from Richard, I highly recommend anyone selling or dealing with property to go straight to Richard
Was this review helpful? Yes
-
by 'juan pablo' 25/11/2011
- Branch:
- 1 Bridge Road Cove
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Top notch service from a quality outfit, local guys who know the market, from start to finish these guys were all over my move like a rash the cohesion in the farnborough branch is amazing I personally have worked in sales and I have never soon a team like this before, would defo use them again, Frank, richard and co have estate agency cracked
Was this review helpful? Yes
-
by 'Honey Bucket' 25/11/2011
- Branch:
- 1 The Parade Wharf Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I sold and bought my house through this agent and I found them to be very professional at all times. My house had previously been on the market with another agent for 5 months and after only receiving 5 viewings in that time and being told the market was to blame, I was very apprehensive and contemplated things by removing it from the market for a few weeks. I wondered if I would ever sell, but thanks to Michaels perseverence, positivity and confidence that my property would sell, I agreed to them marketing my house. I cant fault their enthusiasm and professionalism, I was kept up to date with all progress & they also listened to my concerns. I only wanted serious potential buyers who were in the 'right position' showed around and thats what they stuck to. An all round great service :))
Thanks again to Michael & Simon (sales), and not forgetting Jo (after sales) for their excellent communication and helpfulness in moving the process along smoothly.
Would definitely use this agent again :))Was this review helpful? Yes
-
by 'Doug' 24/11/2011
- Branch:
- 1 The Parade Wharf Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Excellent Service from Darren in Sales and Jo in moving the urchase along to completion. Thanks for making the process as smooth as was.
Was this review helpful? Yes
-
by 'Simon Pearson' 23/11/2011
- Branch:
- 77 High Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We were very pleased with the service that we were given by Simon Pearson. We feel that he was very honest with us and was able to understand where we were coming from, regarding our own property and what we were looking for. He also enabled us to view properties at times that were suitable for us and kept us informed along the way.
We would happily recommend Bridges and Simon to our friends and family, should they ever decide to move.Was this review helpful? Yes
-
by 'DEANO' 22/11/2011
- Branch:
- 1 Bridge Road Cove
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
i WAS DEALT WITH BY THE BRANCH MANAGER FRANK , HE WAS SUPERB ,QUICK EFFICIENT AND MOST OF ALL PROFESSIONAL . HE DID EXACTLY WHAT I ASKED OF HIM AND MOST OF ALL HIS COMMUNICATION BACK REALLY WAS FIRST CLASS .
ALL ROUND A WINNING PERFORMANCEWas this review helpful? Yes
-
by 'Steve G' 21/11/2011
- Branch:
- 77 High Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Bridges are fairly unusual, when I instructed them to sell my property they promised they would make every effort to find a buyer as soon as possible and also keep me informed every step of the way, AND THEY DID, after 3 weeks on the market I received a good offer and right up to completion they kept me informed at every stage, so VERY PLEASED, and must say I loved the funky looking board, which somehow looked even better when it read SOLD, Thanks to everybody at Bridges involved, GREAT SERVICE
Was this review helpful? Yes
-
by 'martin white' 21/11/2011
- Branch:
- 1 The Parade Wharf Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We were very pleased with the service they provided. They put the house on the market for a sensible price and they were able to get lots of people through the door.
They also chased and followed up issues leading to completion.
There was nothing 'smarmy' or arrogant about them. They just got on with the job and they would be our first choice again.Was this review helpful? Yes
-
by 'Martin' 20/11/2011
- Branch:
- 1 Bridge Road Cove
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
It has been a pleasure dealing with Bill Byrne from the Farnborough office.He has allways been on time at viewings and a good knowledge of the properties so far seen.
Was this review helpful? Yes
-
by 'Simon Pearson' 16/11/2011
- Branch:
- 1 The Parade Wharf Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Simon Pearson - Listened to my requirements for the sale of 13 Manfield Road, which is very important when taking on a sale.
He was very professional and sold the property for the asking price in approxiametely 8 days - excellent.
He did not bother me me with woffle about how 'well' the sale was going - unlike the previous Bridges agent.Was this review helpful? Yes
-
by 'Teresa Spiller' 16/11/2011
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
James McFee of the Aldershot Branch has been very professional, helpful and personable in all his dealings with us. He even dropped paperwork through our door on his way home as he lives nearby.
Jo Hodgson, the Sales Progressor has also been extremely helpful in pushing this difficult sale through. She too is professional, helpful and personable.
First rate service and would highly recommend,
Was this review helpful? Yes
-
by 'Jim Farrar' 14/11/2011
- Branch:
- 77 High Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Bridges were chosen over a number of other Agents in the area as they appeared to be the most professional in their field. James MacPhee of the Aldershot office visited the property for sale and gave an excellent overview of the current housing market conditions. We were supprised that his valuation of the property was higher than others, however he was correct as the property was sold within a week at the full asking price.
James gave excellent service and it was a pleasure to find sombody flexible enough to meet us when we requested, even if this was at 8pm in the evening. Bridges Aldershot Office also offered high standards of service at all times in a support role to James.Was this review helpful? Yes
-
by 'Katy Putt' 14/11/2011
- Branch:
- 90 High Street Frimley
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
In our search for a property to buy we dealt almost exclusively with Bill Byrne. He listened to our "wish list" and advised of properties which suited our criteria. On viewings, he was patient and did not rush us at all and again, listened to our comments which he took into consideration on subsequent recommended properties. Once we had found the house we wanted to buy, he maintained his professional, considerate and supportive manner during a very protracted and sometimes frustrating process. He kept us informed and was forever, willing to listen and do what was necessary to expedite the purchase. He is courteous, professional and I would wholeheartedly recommend his services. The other members of the Frimley team were also helpful and responsive when we sought advice or in formation. A very good experience.
Was this review helpful? Yes
-
by 'Ali' 14/11/2011
- Branch:
- 1 The Parade Wharf Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We used Bridges to both sell our home and find a new property. We had a steady stream of quality prospective viewings and managed to sell within 5 weeks. They were always there to answer our calls, they could give us accurate information and were always proffesional when carrying out the viewings. Once we had secured a buyer and had an offer accepted on our new place, they looked after us fantastically until the sale was complete.
Was this review helpful? Yes
-
by 'Chris' 14/11/2011
- Branch:
- 77 High Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Took great pictures of the property showing all the rooms clearly and found the right buyer straight away. Very pleased witht the assistance received duriing the progress of the sale giving clear and repliable advice/information when needed.
Was this review helpful? Yes
. I had to make numerous enquiries as to progress and felt I was doing a job that was not mine to have done. Had I not made the calls I did throuhgout the weeks leading up to completion, I wonder whether I would have been informed that the keys were ready for collection! It made the process more stressful than it should have been./&display=popup&link=http://www.allagents.co.uk/review/25047/&redirect_uri=http://www.allagents.co.uk/review/25047/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=Oh Bridges how you disappoint me. The staff are nice enough if not a little cliche in their typical salesman avoidance techniques. Then came the charges - £330 for a referral, £120 for a guarantors fee. How do you justify that? You can't. There are plenty of independent places that would do a referral for £15, but estate agents add their £315 cherry on top. They are making these amounts up and the only thing that makes them legal is that it's on paper.
Then comes the issue of the"check-in fee" - another word for a inventory fee. This was never mentioned to us when we were looking at the flat despite directly asking "are there any other charges". Typical sales-people. So all in all, it cost us £600 in fees alone, which is simply ridiculous. How can anyone justify that? Bear in mind that this is also a minimum, you will be charged a minimum of 12 days rent for a referral fee or £330, whichever is more, so on a £1500/month property that would be £600. So if you're happy to pay for an estate agent's BMW then by all means choose them.
It is clear that Bridges are quite clever with bumping bad reviews off this board as well. There were 13 reviews between 12/2008 and 05/2011 (2.5 years) of which 6 were bad, then magically in 1 year 62 new good/excellent reviews appear, bumping the six bad ones off to the last page. This has also been done on google maps where a gentleman called Tony has given three similar excellent reviews to all the offices, yet never anything else. Bridges - feel free to try and bump this one off, but I'll be watching this space.
***Please note that removing this review will be subject to a £600 referral fee***/&display=popup&link=http://www.allagents.co.uk/review/22577/&redirect_uri=http://www.allagents.co.uk/review/22577/ "Share on your Facebook Wall"){kind=logo}
 the owner showing them round as they felt the agents tended to rush them through the viewings.
But other than that a very good service./&display=popup&link=http://www.allagents.co.uk/review/16866/&redirect_uri=http://www.allagents.co.uk/review/16866/ "Share on your Facebook Wall"){kind=logo}
)
Thanks again to Michael & Simon (sales), and not forgetting Jo (after sales) for their excellent communication and helpfulness in moving the process along smoothly.
Would definitely use this agent again :))/&display=popup&link=http://www.allagents.co.uk/review/15635/&redirect_uri=http://www.allagents.co.uk/review/15635/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=159335870805641&picture=http://allagents.co.uk/images/logo-thumbs.png&description=In our search for a property to buy we dealt almost exclusively with Bill Byrne. He listened to our "wish list" and advised of properties which suited our criteria. On viewings, he was patient and did not rush us at all and again, listened to our comments which he took into consideration on subsequent recommended properties. Once we had found the house we wanted to buy, he maintained his professional, considerate and supportive manner during a very protracted and sometimes frustrating process. He kept us informed and was forever, willing to listen and do what was necessary to expedite the purchase. He is courteous, professional and I would wholeheartedly recommend his services. The other members of the Frimley team were also helpful and responsive when we sought advice or in formation. A very good experience./&display=popup&link=http://www.allagents.co.uk/review/15270/&redirect_uri=http://www.allagents.co.uk/review/15270/ "Share on your Facebook Wall"){kind=logo}
