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Bourne Estate Agents (Farnham)

Estate agent rating: 4.7 out of 5.0 based on 12 ratings. This page contains 8 user reviews of Bourne Estate Agents (Farnham).

Overall Customer Rating

Excellent (4.67)
2 disapprove
10 recommend

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Customer Reviews

Reviewed by Boon on 5th August 2010

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: SL9.U7M.TTU.UMG

Excellent

Branch: Farnham

No issues from outset to completion, the service lived up to its promise. Adrian Cannon had insatiable enthusiasm, commitment and dogged determination.

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Reviewed by Grae on 31st July 2010

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: 93Q.JBF.9JI.9QQ

Excellent

Branch: Farnham

I have been really happy with all the advice and support I have received from Bourne. They have been excellent, highly recommended.

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Reviewed by Joan on 29th July 2010

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: S9U.UDT.SGU.UUL

Excellent

Branch: Farnham

Sold and purchased through Bourne. The service was fantastic, all the staff were great to deal with - helpful, reliable and friendly. Would definitely use them again and have already recommended them to friends.

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Reviewed by Rachel on 29th July 2010

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: 9QE.JVE.EBQ.9VV

Excellent

Branch: Farnham

Excellent communication and personal attention.

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Reviewed by Ruth on 28th July 2010

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: S9N.ULM.UT9.TNT

Excellent

Branch: Farnham

Everyone was extremely helpful in particularly difficult and stressful circumstances. Stuart was most helpful throughout as were the whole sales team. Would definately use their services again and wouldn't hesitate to recommened then to others.

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Reviewed by Susie on 13th July 2010

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No
IP address: 3P5.WSH.3K5.3BS

Excellent

Branch: Farnham

Very disappointed with this agents attitude towards a prospective purchase. Given really bad information about a property which we have subsequently and very successfully purchased through another agent. Information about the property was not forthcoming from Bourne's other than very misleading comments - some of these turned out to be blatant lies!!! A very disappointing experience - all I can say is thank goodness for the help and support we received from Castles.

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Commented by Bourne on the 15th July 2010

Following your comments, we are extremely disappointed with your feedback, we only passed on information that was relayed to us in good faith from the previous purchaser’s surveyor, so the information we gave was factual to the best of our knowledge. All were doing was being honest with you as you had asked us why the previous purchasers had withdrawn!
To date 94% of our clients-buyers and sellers are happy to recommend us and use our excellent services again.
I would like to reiterate we are not an agent that would lie.
Please feel free to contact us directly if you wish to discuss this further.

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Reviewed by Whizz on 11th July 2010

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  No
IP address: SMT.S7Z.TGL.ULL

Terrible

Branch: Farnham

Although they claimed they had a good number of viewings, they were failing to communicate this information back to me.

They were also advising prospective customers about unsubstantiated issues with the property for their own customers and customers from another agent (sale was joint agents for a period). No survey after their failed sale identified any issues.

Poor communication to seller and lies to prospective buyers - Not good.

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Reviewed by Ben on 11th February 2010

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: 9QE.JVE.EBQ.9J3

Excellent

Branch: Farnham

Excellent job from start to finish, wouldn't hesitate in recommending them or using them again.

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Reviewed by ELG on 3rd February 2010

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: WHP.3AP.35H.3BK

Excellent

Branch: Farnham

Reviewed by dave on 3rd February 2010

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: EJR.9BF.ERR.9BE

Excellent

Branch: Farnham

Reviewed by fudpucker on 2nd February 2010

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: 9QF.JXQ.ERJ.9FI

Excellent

Branch: Farnham

Reviewed by ash on 2nd February 2010

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: S9U.UDT.T7D.UDL

Excellent

Branch: Farnham


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Estate Agent Information

Bourne Estate Agents (Farnham)

Bourne is the area's newest estate agent, offering a full range of property services including Sales, Lettings, Land and New homes, Mortgages, Removals, Conveyancing and Hips.

Offices / Branches

Services

  • Sales
  • Lettings
  • Conveyancing

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