We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.show more
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Rented my 1 bedroom with BlackKatz and within 24hrs they had a tenant for me. As I first time landlord I appreciate Dani and Zia keeping me in the loop and helping me understand my obligations.... read full review
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(2)
Hi everyone I can share my experience with black kattz agency. Once you willing to be honest with them, take will make sure you got that flat or house or apartment. Black kattz will do they part and make sure the landlords keep their agreement with the tenants. I meet Mr Tom and he did let me know, I will get the flat he showed me. That turned out to be pretty truthful. And from there i get in touch with the moving manger Miss Alisha, she is a great person base on what i get from her from the fi ...
Featured Review
a
“Black Katz is a very professional and efficie......”
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5 Star Review
Apr 22,2022
Lisa
By:
'Victoria Ferrer'
Apr 22,2022
Branch: London, 69 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £66000 Would you recommend?: Yes
Postcode: N6
Black Katz is a very professional and efficient team, they are worried about every single detail, Lisa and Pippa are very supportive when you require their assistance, You can trust in their service.... read full review
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(1)
Victoria,
Many thanks for your review, much appreciated. Lisa and Pip will be really pleased you were happy with the service. Thanks again.
Regards,
Andrew
Andrew Black
Director ...
Featured Review
a
“Friendly letting agents...”
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5 Star Review
Sep 09,2021
By:
'Martha'
Sep 09,2021
Branch: London, 69 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £660 Would you recommend?: Yes
Postcode: NW1
I have been dealing with Black Katz as letting agents for 2 years, they have always been accommodating and flexible with requests and the staff are friendly and approachable.... read full review
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(1)
Martha,
Many thanks for your review.
Really pleased you are happy with the service.
Thanks again.
Regards,
Andrew
Andrew Black
Director ...
Featured Review
a
“Black Katx is hlepful...”
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5 Star Review
Jan 08,2021
Morgan
By:
'Shakya'
Jan 08,2021
Branch: London, 69 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: WC1X
Branch: London, 69 Parkway
Lettings (as a Tenant)
Postcode: WC1X
0people found this helpful
So far the Black katz had been helpful. I shall particularly name Morgan who had handled my tenancy issue efficiently and sympathetically... read full review
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(1)
Shakya,
Many thanks for your review.
Morgan is a great member of the team and will really appreciate this positive feedback.
Thanks again.
Regards,
Andrew Black
Director ...
Featured Review
a
“I had been looking for a place to live in Lon......”
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5 Star Review
Sep 25,2020
By:
'Cavin'
Sep 25,2020
Branch: London, 69 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £715 Would you recommend?: Yes
Postcode: N7
I had been looking for a place to live in London for months and needed to move in extremely quickly. The staff member Lisa Onion, helped me complete and provide all the paper work with such speed and efficiency as well as made sure I ... read full review
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(1)
Cavin,
Many thanks you your review. Lisa will be really pleased you were happy with the service. Thanks again.
Regards,
Andrew Black
Director ...
“Their customer service was great, and the sta......”
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5 Star Review
Dec 04,2023
Gemma
Johnny
By:
'Patrick'
Dec 04,2023
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: Yes
Postcode: NW6
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Rent PCM: £1000 Postcode: NW6
0people found this helpful
Their customer service was great, and the staff were very responsive to our questions.
Their policy of granting the tenancy to the first valid tenants who pay the deposit is much better than encouraging bidding wars (and means the listed price actually has some meaning).
... read full review
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(1)
Patrick,
Many thanks for your review. We are really pleased you were happy with the service. Thanks.
Regards,
Andrew
Andrew Black
Director ...
“We have been very happy with the professional......”
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5 Star Review
Sep 19,2023
Gemma
By:
'Patrizia'
Sep 19,2023
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Rent PCM: £2685 Would you recommend?: Yes
Postcode: NW2
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Rent PCM: £2685 Postcode: NW2
0people found this helpful
We have been very happy with the professional and efficient service we have received.
Gemma has been wonderful and made our experience very stress free.
Wouldn't hesitate to recommend Black Katz!
Thank you Gemma... read full review
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(1)
Patrizia,
Many thanks for your review. Really pleased you were happy with the service Gemma provided, she will be really pleased. Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“Very attentive. Helped with any queries durin......”
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5 Star Review
Sep 13,2023
Gemma
By:
'Emily'
Sep 13,2023
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW10
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Postcode: NW10
0people found this helpful
Very attentive. Helped with any queries during the process and made the process as smooth as possible.... read full review
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(1)
Emily,
Many thanks for your review, Gemma will be really pleased you were happy. Thanks again.
Regards,
Andrew Black
Director ...
“I think Black Katz provides really reliable a......”
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5 Star Review
Jul 31,2023
Gemma
By:
'Jiaxi'
Jul 31,2023
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Postcode: NW6
0people found this helpful
I think Black Katz provides really reliable and professional service! We are fully satisfied.... read full review
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(1)
Jiaxi,
Many thanks for the review. The West Hampstead Team will be really pleased. Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“very professional and made a smooth transitio......”
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5 Star Review
Jul 28,2023
Gemma
By:
'Anabel'
Jul 28,2023
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW2
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Postcode: NW2
0people found this helpful
very professional and made a smooth transition for us into our new flat... read full review
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(1)
Anabel,
Many thanks for your review. The West Hampstead Team will be really pleased. Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“As first time renters and uni students we wer......”
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5 Star Review
Jul 14,2023
By:
'Letitia Lovatt'
Jul 14,2023
Branch: London, 78 Borough High Street
Services: Lettings (as a Tenant)
Rent PCM: £2600 Would you recommend?: Yes
Postcode: SE1
Branch: London, 78 Borough High Street
Lettings (as a Tenant)
Rent PCM: £2600 Postcode: SE1
0people found this helpful
As first time renters and uni students we were a little out of our comfort zone but the communication, knowledge and advice shown by the members of the team we talked to put us at ease. Every stage of the process was easy and well ... read full review
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(1)
Letitia,
Many thanks for your review. The London Bridge Team will be really pleased you were happy with the service. Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“My Husband and I used Black Katz for the firs......”
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4 Star Review
Jun 30,2023
Gemma
By:
'Haneelam'
Jun 30,2023
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW2
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Postcode: NW2
0people found this helpful
My Husband and I used Black Katz for the first time to find a property to rent. We are really happy with the way everything has been managed and dealt with. We were able to view the property we wanted to rent immediately and our ... read full review
Branch: London, 22 Baron Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N7
Branch: London, 22 Baron Street
Lettings (as a Tenant)
Postcode: N7
0people found this helpful
Shayla was great - she contacted us and offered us a viewing before any other prospective tenants. She was efficient and quickly took the property off the market. At times there were lots of arbitrary deadlines set but I appreciate that they work under pressure ... read full review
“Everyone was so lovely and helpful throughout......”
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5 Star Review
May 03,2023
Amy
By:
'Morgan'
May 03,2023
Branch: London, 78 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW4
Branch: London, 78 Borough High Street
Lettings (as a Tenant)
Postcode: SW4
0people found this helpful
Everyone was so lovely and helpful throughout the process. Amy was really understanding and friendly and made out lives so much easier.... read full review
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(1)
Morgan,
Many thanks for your review. Amy will be really pleased you were happy with the service. Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“It was very efficient and helpful. The respon......”
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5 Star Review
Mar 24,2023
Lisa
By:
'Ingrida'
Mar 24,2023
Branch: London, 22 Baron Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N2
Branch: London, 22 Baron Street
Lettings (as a Tenant)
Postcode: N2
0people found this helpful
It was very efficient and helpful. The response was always kind and very helpful too. I am very pleased and thankful for Lisa’s amazing assistance.... read full review
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(1)
Ingrida,
Many thanks for your review. Lisa will be really pleased you were happy with the service. Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“Do not rent through Blackkatz...”
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1 Star Review
Mar 21,2023
By:
'Andrea'
Mar 21,2023
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Rent PCM: £2100 Would you recommend?: No
Postcode: SE1
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Rent PCM: £2100 Postcode: SE1
1people found this helpful
FOR YOUR OWN SAKE, AVOID AT ALL COSTS.
Since before even moving in, dealing with Blackkatz has been the most frustrating experience I have ever had. I work in hospitality and know how horrible customer service jobs can be, but we have been dealing with ... read full review
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(2)
I have to leave my bedroom as the council has deemed it unfit as sleeping quarters. I repeat: do not rent through BlackKatz. ...
“Recommending Blackkatz as letting agents...”
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5 Star Review
Sep 16,2022
Alex
By:
'Rozmin Fazal'
Sep 16,2022
Branch: London, 78 Borough High Street
Services: Lettings (as a Landlord)
Rent PCM: £2200 Would you recommend?: Yes
Postcode: SE1
Branch: London, 78 Borough High Street
Lettings (as a Landlord)
Rent PCM: £2200 Postcode: SE1
0people found this helpful
We have been very pleased with Blackkatz as their service has been very efficient and professional
Been with them for over 15 years and their service has been excellent... read full review
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(1)
Rozmin,
Many thanks for the review, really pleased you are happy with the service.
Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“I loved how Lisa handled all the process and ......”
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5 Star Review
Sep 02,2022
Lisa
By:
'Alejandra'
Sep 02,2022
Branch: London, 69 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £750 Would you recommend?: Yes
Postcode: NW1
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(1)
Antonio,
Many thanks for your review, much appreciated.
Erika and Aidan will be really pleased you were happy with the service.
Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“Erika (based in Black Katz, Hampstead) replie......”
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5 Star Review
Mar 21,2022
Erika
By:
'Panos'
Mar 21,2022
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Postcode: NW6
0people found this helpful
Erika (based in Black Katz, Hampstead) replied, in detailed, to all queries we raised before we move in the flat. So, in my view, her help is 5-star rated.
Other than that, when we entered the flat, we realised that there is a serious mould ... read full review
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(1)
Panos,
Thanks for your 5 star review for Erika, she will be really pleased.
I can assure you that we are always honest with all tenants. If there are outstanding issues in the flat please get in touch with us and we will do all we can to resolve.
Regards,
Andrew
Andrew Black
Director ...
“I had been looking for a pet friendly propert......”
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5 Star Review
Mar 11,2022
By:
'Isla'
Mar 11,2022
Branch: London, 22 Baron Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N6
Branch: London, 22 Baron Street
Lettings (as a Tenant)
Postcode: N6
0people found this helpful
I had been looking for a pet friendly property for a couple of months in london whilst living in Newcastle, chasing up estate agents remotely and not having much success, and along the way i got in contact with black katz.
Ben was fantastic - ... read full review
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(1)
Isla,
Really pleased you were happy with the service. Ben will be really pleased, a great member of the Team.
Thanks.
Regards,
Andrew
Andrew Black
Director ...
“Professional and accommodating...”
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5 Star Review
Feb 07,2022
Tim
By:
'Lorcan'
Feb 07,2022
Branch: London, 78 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW9
Branch: London, 78 Borough High Street
Lettings (as a Tenant)
Postcode: SW9
0people found this helpful
Black Katz were extremely accommodating and professional in their service and being forthcoming with all details. Tim Perkins exemplifies that service and I would recommend this estate agents to anyone in need of an efficient process in helping their house hunt.... read full review
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(1)
Lorcan,
Many thanks for your review, it is much appreciated. Tim will be really pleased you were happy with the service. Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“Lisa, was great to deal with, quick to respon......”
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5 Star Review
Jan 28,2022
Lisa
By:
'Karen'
Jan 28,2022
Branch: London, 69 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW10
Branch: London, 69 Parkway
Lettings (as a Tenant)
Postcode: NW10
0people found this helpful
Lisa, was great to deal with, quick to respond and always helpful. She explained the process and guided us through.... read full review
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(1)
Karen,
Many thanks for your review. Lisa will be really pleased you were happy with the service.
Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“Great customer service...”
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5 Star Review
Dec 07,2021
Aidan
Johnny
By:
'LondonRenter'
Dec 07,2021
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Postcode: NW6
0people found this helpful
We didn't end up going with one of their properties but their customer service was excellent, they regularly checked in with us but not in an annoying way, they gave us loads of info about all the flats and didn't try to sell us anything ... read full review
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(1)
Many thanks for your positive review, much appreciated.
Aidan will be really pleased.
Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“They don't pay you the deposit in time...”
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1 Star Review
Nov 18,2021
By:
'Isabel'
Nov 18,2021
Branch: London, 69 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W12
Branch: London, 69 Parkway
Lettings (as a Tenant)
Postcode: W12
1people found this helpful
From the beginning they did it wrong, they gave us BROKEN furniture and they said we could throw it away, they gave us a house with the kitchen drain clogged and the water in the RED pipes, we sent them a message and they never ... read full review
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(1)
Isabel,
We are sorry that you were not happy with the service you received; we work very hard at providing all our tenants with the best possible service.
We have fully looked into matters and really feel your review is very unfair and not a true reflection of what happened.
1. We never said you could throw away existing furniture, the furniture was removed without the landlords consent. You replaced the furniture and no charge to you has been made.
2. Professional Cleaning. Prior to you m ...
“After relocating back to the UK from Australi......”
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5 Star Review
Nov 05,2021
By:
'Josie'
Nov 05,2021
Branch: London, 22 Baron Street
Services: Lettings (as a Tenant)
Rent PCM: £2300 Would you recommend?: Yes
Postcode: E8
Branch: London, 22 Baron Street
Lettings (as a Tenant)
Rent PCM: £2300 Postcode: E8
0people found this helpful
After relocating back to the UK from Australia, my partner and I were keen to find a place and get back to London living. Ben was extremely helpful & genuine and helped us find our ideal home in the location we wanted within a week of ... read full review
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(1)
Josie,
Many thanks for your review, much appreciated.
Ben will be really pleased you were happy with the service.
Thanks again,
Regards,
Andrew
Andrew Black
Director ...
“Super friendly and helpful- highly recommend...”
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5 Star Review
Oct 11,2021
Aidan
By:
'Muhammad'
Oct 11,2021
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Postcode: NW6
1people found this helpful
We had a great experience searching for a three bedroom flat with Black Katz West Hampstead. Aiden and Gary were extremely helpful in organising viewings and helping us find properties that fit our criteria. They took the time to get to know us and our ... read full review
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(1)
Muhammad,
Many thanks for your positive comments, they are really appreciated. Aidan and Gary will be really pleased.
Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“Excellent agency. Gary has been super helpful......”
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5 Star Review
Oct 08,2021
Erika
Gary
By:
'Yuansheng'
Oct 08,2021
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW10
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Postcode: NW10
1people found this helpful
Excellent agency. Gary has been super helpful in negotiating with the land lord and assisting me to secure the property. Erika has also done a fantastic job to perform all the checks and provide all replies in short periods.... read full review
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(1)
Yuansheng,
Many thanks for your comments.
Gary and Erika will be really pleased you were happy with the service.
Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“Erika and Aidan at Black Katz have been fanta......”
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5 Star Review
Aug 20,2021
Erika
Aidan
By:
'Hannah'
Aug 20,2021
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Rent PCM: £1517 Would you recommend?: Yes
Postcode: NW6
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Rent PCM: £1517 Postcode: NW6
0people found this helpful
Erika and Aidan at Black Katz have been fantastic in the process of starting a new tenancy - they have been really friendly, helpful and responsive at all times, and Erika in particular has been great at answering our questions and helping to allay the ... read full review
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(1)
Hannah,
Many thanks for your review.
Erika and Aidan will be really pleased you were happy with the service.
Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“Very responsive and professional...”
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5 Star Review
Aug 13,2021
Tim
Erika
By:
'Connor Duke'
Aug 13,2021
Branch: London, 78 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW8
Branch: London, 78 Borough High Street
Lettings (as a Tenant)
Postcode: SW8
0people found this helpful
Very responsive and professional.
Tim and Erika went out of their way to help us find and settle into our new place.... read full review
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(1)
Connor,
Really appreciate your review.
Tim and Erika will be really pleased you were happy with the service.
Thanks again.
Regards,
Andrew
Andrew Black
Director ...
“Excellent service:)Michelle and Tim were prof......”
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5 Star Review
Aug 09,2021
Tim
Michelle Vanderhyde
By:
'Sotiria'
Aug 09,2021
Branch: London, 78 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Branch: London, 78 Borough High Street
Lettings (as a Tenant)
Postcode: SE1
0people found this helpful
Excellent service:)Michelle and Tim were professional and speedy to get me the property I wanted to rent within one week !
Thank you so much guys ☺️... read full review
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(1)
Sotiria,
Many thankd for your review.
Michelle and Tim will really appreciate your comments.
Pleased you were happy with the service.
Regards,
Andrew
Andrew Black
Director ...
“Black Katz have, since the very early 2000s, ......”
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1 Star Review
Aug 03,2021
By:
'Hal'
Aug 03,2021
Branch: London, 69 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N10
Branch: London, 69 Parkway
Lettings (as a Tenant)
Postcode: N10
1people found this helpful
Black Katz have, since the very early 2000s, consistently come with a personal warning of 'not even with a barge-pole' from a number of friends who have used them (spurious 'hard sell' initial manner, total absence of support beyond tenancies being signed including totally dropped ... read full review
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(1)
Hal,
We are truly sorry that you are not happy with Black Katz.
Furthermore we can assure you that we tale all complaints very seriously.
We have been going since 1992 and let over 50,000 flats and houses and would love to have 100% customer satisfaction and where we don't we always look at how we can improve.
You start off being highly critical of Black Katz but you have never used Black Katz. You have never been a customer of Black Katz.
Having looked into the matter in detail:
1. ...
“Illegal Deposit Deductions...”
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1 Star Review
Jul 30,2021
By:
'Molly Derbyshire'
Jul 30,2021
Branch: London, 78 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW2
Branch: London, 78 Borough High Street
Lettings (as a Tenant)
Postcode: SW2
4people found this helpful
Black Katz took advantage of us moving out during the first lockdown. We have an email from them confirming that if we used their recommended cleaners they would guarantee the clean. The clean was not up to standard and the Landlord deducted the same cost ... read full review
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(2)
Molly,
We have now fully looked into your complaint. We will email you directly with a response and hope you find this acceptable.
We are sorry you felt the need to complain and wish you well for the future.
Regards,
Andrew
Andrew Black
Director ...
“Lisa at BlackCatz made the process of startin......”
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5 Star Review
Jul 27,2021
Lisa
By:
'shazia'
Jul 27,2021
Branch: London, 69 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
Branch: London, 69 Parkway
Lettings (as a Tenant)
Postcode: NW1
0people found this helpful
Lisa at BlackCatz made the process of starting our tenancy extremely smooth and efficient! She was incredibly patient and easy to work with!... read full review
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(1)
Shazia,
Many thanks for your review.
Lisa is a great member of the Team and will really appreciate it.
Thanks again.
Regards,
Andrew Black
Director ...
“Prompt response to emails. Accommodated our ......”
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5 Star Review
Apr 29,2021
Vincenzo
By:
'Grace Horan'
Apr 29,2021
Branch: London, 78 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Branch: London, 78 Borough High Street
Lettings (as a Tenant)
Postcode: SE1
0people found this helpful
Prompt response to emails.
Accommodated our numerous questions and offered an extension for getting documents to them due to issues with my employers systems.
Vince was lovely when we met in person and took another video of the flat for us at short notice.... read full review
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(1)
Grace,
Thanks for your review.
Vince will be really pleased you were happy with the service.
Thanks again.
Regards,
Andrew
Andrew Black
Director ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.