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Black Katz

Overall Customer Rating

Terrible (1.20)
5 disapprove
0 recommend

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Customer Reviews

Reviewed by White Dog on 12th March 2008

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

STUNNING lack of competence and honesty on every level, which was particularly rich given the amount of money they charge for "administration". Flat was not ready, paperwork not followed up, etc . when I complained, they called my girlfriend and threatened us with "terminating the contract". Anybody dealing with them should insist on everything IN WRITING as you cannot trust what is said to you in person or on the phone. Luckily, I have lawyer friends, but I imagine they get away with a lot with the uninformed.

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Reviewed by Alex Wolff on 2nd January 2008

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

The house was not ready when I moved in. They didn't pay the hotel. They never returned the deposit arguing that the carpet was damaged when the flat had wooden floors!!. Amazing. They charged me twice for last month and when I asked for my deposit back, they asked me again for that month!!

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Reviewed by chrissy on 3rd December 2007

Services: Lettings (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

Reviewed by mct on 25th June 2007

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

Terrible

Reviewed by london001 on 6th May 2006

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No

Bad


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Estate Agent Information

Black Katz

We are London’s largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.

Offices / Branches

Services

  • Lettings

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