Black Katz

Agent rating: 3.8 out of 5.0 based on 169 ratings. This website contains 158 user reviews of Black Katz.

This Agent ranked 593 out of 9468 in the UK

Overall Customer Rating

3.82 out of 5.00

  • 124 recommend
  • 45 disapprove

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Customer Reviews  (Page 1 of 6)

  1. 5
    people found
    this helpful.
    FEATURED REVIEW
    expires 15/12/2012

    A 5-star review by 'Brad' 11/11/2011

    Branch:
    78 Borough High Street London Bridge
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes








    Black Katz were fantastic in my property search. They were one of only a few agents that took the time to find out my needs, to follow up, and to proactively look for viewings.
    I dealt with this branch and their Hammersmith Branch and would seriously recommend either based on my experiences

    Was this review helpful? Yes

     
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  2. A 5-star review by 'Aaron' 18/5/2012

    Branch:
    1 Topsfield Parade Middle Lane Crouch End
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Great service here. Chris made the whole process of finding and renting a property easy and hassle free.
    Excellent communication and very friendly atmosphere amongst all who work in the crouch end office. Currently looking for my next rental and these guys are my first port of call.
    Highly recommended.

    Was this review helpful? Yes

     

  3. A 5-star review by 'Andy Delius' 17/5/2012

    Branch:
    199 West End Lane
    Services:
    Lettings (as a Landlord)
    Staff Member
    Jennifer Powell
    Experience:
    Would you use the agent again? Yes

    Our initial interaction with Black Katz was whilst we were still refurbishing our property, one of their agents walked into the building site, saw the potential and suggested a rental fee which we had not thought it would attain, alas we were wrong and he was right!. We have had in total 2 sets of tenants, and Black Katz handled everything from doing the viewings to sorting out the contracts. They kept me constantly updated throughout the process and I never once had to chase. I would recommend Black Katz to anyone for their constant professionalism and commitment to their clients.

    Was this review helpful? Yes

     

  4. A 5-star review by 'Alison' 17/5/2012

    Branch:
    2 Shepherds Bush Road
    Services:
    Lettings (as a Landlord)
    Staff Member
    Jay Shah
    Staff Member
    Kim Welcome
    Experience:
    Would you use the agent again? Yes

    I would like to thank Jay and his team for the professional manner in which they did business with me. I had a flat to let and they found a very suitable tenant, very quickly and made the whole process as painless as possible. I would happily recommend them to a landlord/lady looking for a letting agent.

    Was this review helpful? Yes

     

  5. A 5-star review by 'Viva' 17/5/2012

    Branch:
    1 Topsfield Parade Middle Lane Crouch End
    Services:
    Lettings (as a Landlord)
    Staff Member
    Cristina Quinteiro
    Staff Member
    Christopher Leach
    Experience:
    Would you use the agent again? Yes

    Christopher and his team over at Blakkatz, Crouch End were attentive and proactive to our needs. After searching for weeks for a property to move into due to our expanding family, we contacted BlakKatz, and within 2 days - we found our place. They listened to what we were and weren't after, and intuitively recommended places they knew matched our criteria - rather than taking us to a million places that had nothing to do with the qualities we were after.

    They also managed to find nice tenants for the property we own in as little time as it took them to find us a place.

    Was this review helpful? Yes

     

  6. A 5-star review by 'ADRIANI' 16/5/2012

    Branch:
    157 Broadhurst Gardens West Hampstead
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Flat met our needs. Accurate description. agents friendly/provided us with alternative solutions regarding bureaucracy issues. Professional work. Highly recommended.

    Was this review helpful? Yes

     

  7. A 5-star review by 'Srikanth' 16/5/2012

    Branch:
    69 Parkway
    Services:
    Lettings (as a Tenant)
    Staff Member
    John Curry
    Staff Member
    Lauren Dean
    Experience:
    Would you use the agent again? Yes

    Had a good experience with black katz lettings with timely response to mails and everything arranged seamlessly. Some be-spoke requests were also properly taken care of by them and I think they were fair to both me and the landlord during the lettings negotiation.

    Was this review helpful? Yes

     

  8. A 5-star review by 'Jen, Lynda & Emily' 10/5/2012

    Branch:
    1 Topsfield Parade Middle Lane Crouch End
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    We have just moved into a rented property found for us by Black Katz. We received excellent service throughout from all at Black Katz. George goes over and above to ensure everything runs smoothly and nothing is ever a problem for him. Great knowledge of the area and he really listened to our needs for a new place. He is great at communicating and did his upmost to solve any issues or questions we had as quickly as possible, always available to talk to. Made our move easy and stress-free. Would highly recommend Black Katz and in particular George to anyone looking for a stress-free house hunt and move.

    Was this review helpful? Yes

     

  9. A 5-star review by 'Sarah Windsor-Medley' 3/5/2012

    Branch:
    78 Borough High Street London Bridge
    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    Salih was a real pleasure to work with. He took us to see us two properties, when we were only scheduled in to see one, which resulted in us taking 71 Asylum Road. He was friendly, enthusiastic, honest and yet professional. He listened to what we wanted and went the extra mile for us to ensure that we got it. He is clearly dedicated to his job and I would recommend him in the highest possible terms. My friends and I will definitely use Black Katz again in the future.

    Was this review helpful? Yes

     

  10. A 5-star review by 'Laura Woods' 3/5/2012

    Branch:
    78 Borough High Street London Bridge
    Services:
    Lettings (Prospective customer)
    Staff Member
    Cleethorpes Cleethorpes
    Experience:
    Would you use the agent again? Yes

    Salih is a fantastic agent to work with as he makes the customers as relaxed as can be while maintaining a high standard of customer service. He not only provides what is promised but goes the extra mile, as he did in helping us find this property, which my housemates and I have fallen completely in love with.
    Thanks to his flexibility and understanding we were able to view this property without previous knowledge of it and, obviously, quite successfully. He values honesty and pays attention to the needs of the perspective tenant as well as the landlord - ultimately acquiring a middle ground that everybody is happy with.

    Was this review helpful? Yes

     

  11. A 5-star review by 'JM' 2/5/2012

    Branch:
    78 Borough High Street London Bridge
    Services:
    Lettings (as a Tenant)
    Staff Member
    Salih Kamil
    Experience:
    Would you use the agent again? Yes

    Salih is a credit to the Black Katz company, our dealings with him were brilliant. We managed to find a house on our first viewing and everything was dealt with so brilliantly. He is an absolutely brilliant agent. I have recommended him to a number of my friends and if I ever need to will definitely use him and the company again .

    Was this review helpful? Yes

     

  12. A 5-star review by 'HillBurn' 1/5/2012

    Branch:
    1 Topsfield Parade Middle Lane Crouch End
    Services:
    Lettings (as a Tenant)
    Staff Member
    George Sifonios
    Staff Member
    Cristina Quinteiro
    Experience:
    Would you use the agent again? Yes

    It was nice to finally meet a letting agent that had your interests at heart. George went out of his way to help us find the right property and listened to what we did and didn't want. Cristina was super efficient with all the paperwork and responding to follow up e-mails after we moved in to the property. All in all, 10 out of 10.

    Was this review helpful? Yes

     

  13. A 5-star review by 'Alessandra' 25/4/2012

    Branch:
    69 Parkway
    Services:
    Lettings (as a Tenant)
    Staff Member
    John Curry
    Experience:
    Would you use the agent again? Yes

    First of all, I'd like to congratulate the entire agency for their professional demeanor and their eagerness to serve.

    I found Black Katz through a friend who also enlisted their help trying to find a flat. I sent my details and the next morning I received a call from John asking about my wants and needs on a place and a budget. He quickly found a series of flats suited to my preferences and we arranged a viewing. I found my amazing flat within one viewing. He is a true professional and his willingness and patience with potential tenants is gratifying. It is hard to find agents who are truly committed to their jobs and John is definitely one of them.

    Was this review helpful? Yes

     

  14. A 5-star review by 'J Lin' 19/4/2012

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Very fast and efficient. I saw the advert online and managed to arrange flat view asap. It took me around 5 days to get everything done & move in, and I got to meet my landlady before signing contract. The staffs are very friendly that i feel very pleasant with their service.

    Was this review helpful? Yes

     

  15. A 4-star review by 'Param' 19/4/2012

    Branch:
    199B Westend Lane
    Services:
    Lettings (as a Tenant)
    Staff Member
    James Kewley
    Staff Member
    Chris Andrews
    Experience:
    Would you use the agent again? Yes

    I had moved new into London and Black Katz was referred to me by a colleague of mine and I met up with Chris as he was almost closing his business day. Despite that, Chris was courteous and did provide a few minutes and took details. He was prompt in calling back on the next business day. James Kewley showed me a few properties and never did an hardsell on any of the property, which I value as the personal space required for a person to decide -unlike an another Letting agent whose property i had liked, but walked away because of "extra hard-sell"...I wanted to move to the property... (read more)

    Was this review helpful? Yes

     

  16. A 1-star review by 'Josie8492' 14/4/2012

    Branch:
    78 Borough High Street Clapham
    Services:
    Lettings (as a Tenant)
    Staff Member
    Jane Cocoran
    Experience:
    Would you use the agent again? No

    Black Katz have been the most incompetent bunch of liars. They have repeatedly misled us about the property we are currently renting, which I might add has been the most hellish experience of our lives. We are pest infested, and nothing has been done about it, a recurring mould problem which has caused a chronic fungal infection of my entire body, the heating did not work and was not fixed for three months over the whole of winter. We went without a fridge and washing machine for two months.

    And to top it all off, Black Katz did not even do their primary job of putting us all on the contract, my house-mate upped and left and they could not stop him, due to their early incompetence. Now I am paying a ridiculously large rent that I cannot afford, due to the fact that I was never protected by a valid contract. To try and put us off complaining, several times black katz have used different excuses, and ones that have been proven to be lies.

    DO NOT RENT THROUGH BLACK KATZ.

    Was this review helpful? Yes

     

  17. A 1-star review by 'Cara' 10/4/2012

    Branch:
    69 Parkway
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Black Katz basically ruined my life during the time I rented with them. Rude, inefficient and dishonest. Every maintenance enquiry was put aside for as long as possible, including a mice infestation and a cracked wall, leaving my living room exposed to the outside. During the same period, they increased the rent way above inflation, and told me that I was "demanding" and "out of touch with reality" when I questioned their actions/lack of action. Would not owe it to my worst enemy to stay in one of the properties!

    Was this review helpful? Yes

     

  18. 1
    person found
    this helpful.

    A 1-star review by 'Cheated tenant.' 2/4/2012

    Branch:
    69 Parkway
    Services:
    Lettings (as a Tenant)
    Staff Member
    John Curry
    Experience:
    Would you use the agent again? No

    I rented a property via Blackkatz two weeks ago now. Upon viewing the flat and immediately being urged to pay a deposit, Blackkatz immediately began harassing me to sign the rental contract, provide references, and make payment of the full 1 months’ rent and deposit. I advised them that I would first like some information from them about the property and the landlord and sent them a list of queries (who is the landlord, how long have they known him, do the utilities work, etc). I was told by Lauren Dean that this was not her job, they were not managing the property, and they did not know... (read more)

    Was this review helpful? Yes

     

  19. 3
    people found
    this helpful.

    A 5-star review by 'Julie' 22/3/2012

    Branch:
    78 Borough High Street London Bridge
    Services:
    Lettings (Prospective customer)
    Staff Member
    Calvin Degun
    Experience:
    Would you use the agent again? Yes

    Calvin has on two separate occasions provided invaluable help in finding me a flat to rent. He is always very honest about the pros and cons of a property and unlike many agents, doesn't try the hard 'sell'. Calvin understands clients' concerns and is relentlessly efficient at informing you of new properties. He has both a professional and amiable demeanour, making flat viewings all the more pleasant!

    Was this review helpful? Yes

     

  20. 3
    people found
    this helpful.

    A 5-star review by 'Sylvia' 13/3/2012

    Branch:
    78 Borough High Street London Bridge
    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    Although we didn't end up finding our flat with Black Katz, I would thoroughly recommend using them. Michael was extremely helpful and was always calling with new potential properties that were within our budget and in the area we wanted (this doesn't always happen with some estate agents!).
    If we need to look for another property in the future, we would definitely use Black Katz - and Michael - again.

    Was this review helpful? Yes

     

  21. 1
    person found
    this helpful.

    A 5-star review by 'Stuat B' 9/3/2012

    Branch:
    69 Parkway
    Services:
    Lettings (as a Landlord)
    Staff Member
    Zia Anwar
    Experience:
    Would you use the agent again? Yes

    Black Katz in Camden have been letting my flats for nearly 10 years now. Throughout the period they have offered first class service and I am yet to suffer a vacant period - a testament to their ability to find quality tenants at short notice. I have no hesitation in recommending them .

    Was this review helpful? Yes

     

  22. 1
    person found
    this helpful.

    A 5-star review by 'john and rob' 8/3/2012

    Branch:
    78 Borough High Street London Bridge
    Services:
    Lettings (as a Tenant)
    Staff Member
    Calvin Degun
    Experience:
    Would you use the agent again? Yes

    from the very beginning, calvin was top notch, knew his stuff and didnt try to bamboozle with jargon and sales speak. he was honest about every aspect of the area and property whether good or bad. he is excellent to talk to and took the stress out of the entire last minute move. He was able to guide us to the area which we needed to be located at for access to our work, esspecially when we are not from london. at all times we felt as if calvin had our best interests as his top priority. His excellence in his feild was equally matched and complimented by Micelle, working the front offfice. Her efficiency and professionalism in sorting out the paperwork, references etc, meant that our move from being shown the property to moving in took just days.
    if we choose to rent again in the future, i would definatly use calvin and michelle at black katz again.

    Was this review helpful? Yes

     

  23. 1
    person found
    this helpful.

    A 5-star review by 'robin doran' 7/3/2012

    Branch:
    78 Borough High Street London Bridge
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Calvin was very helpful and kept me regularly up-to-date with available flats in my area and price range. when my requirements changed he helped me find a rep in the area and was very proactive in insuring i was looked after. a good agent who I'd go to againrr

    Was this review helpful? Yes

     

  24. 1
    person found
    this helpful.

    A 5-star review by 'Sophie' 28/2/2012

    Branch:
    78 Borough High Street London Bridge
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Michael at Black Katz has been extremely helpful during my search for a propoerty to rent in South London. He took the time to find out exactly what I was looking for and regularly contacted me with suitable options. Although I didn't end up finding somewhere through Black Katz I would definitely use them in the future and would recommend them to anyone else

    Was this review helpful? Yes

     

  25. 1
    person found
    this helpful.

    A 4-star review by 'Tristan' 21/2/2012

    Branch:
    2 Shepherds Bush Road
    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    I was serviced by Alex (Alexander Forder), who easily rates among the finest among the many other agents that I dealt with during my search over several weeks. Considering that he was very new to the industry and only had a few months of experience, he was honest, truthful, paid attention to my needs and details, and was always welcoming and helpful. In short, he was focused and I felt he truly acted in my interest - he was never once pushy. He's an asset to Black Katz and the company should definitely reward him and keep him. In general, Alex showed Black Katz to be good at following up and responsive. Unfortunately, you do have to call them up; e-mail response is not the best (not by Alex though). On the whole, I would recommend them, Alex especially.

    Was this review helpful? Yes

     

  26. 2
    people found
    this helpful.

    A 5-star review by 'tiffyew12' 20/2/2012

    Branch:
    24 Shepherds Bush Road Hammersmith
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    As someone who has recently moved to the UK it has been quite the task to find an apartment/studio to rent. Black Katz made it extremely easy. I dealt with Adam from the Hammersmith branch and after initial contact he made sure he was in contact as soon as any properties became available which were suitable for me. The entire process from viewing the property to signing the lease took no longer than a week and was quick and painless. everything was done with great efficiency. I would definitely recommend Black Katz to everyone.

    Was this review helpful? Yes

     

  27. 2
    people found
    this helpful.

    A 5-star review by 'Max' 17/2/2012

    Branch:
    78 Borough High Street London Bridge
    Services:
    Lettings (Prospective customer)
    Staff Member
    Calvin Degun
    Experience:
    Would you use the agent again? Yes

    I didn't end up getting a house with Black Katz, but I'll write Calvin a good review because he contacted me twice a week over a 5/6 week period. He went out of his way when I first called to arrange property viewings that were based around other offices, and when we did put an offer on a property, he even phoned to congratulate me, despite the fact that it was another Black Katz agent who would have got the sale (we didn't end up getting the house, but it was a nice touch)

    On the whole we found Black Katz professional, efficient and easy to deal with, but I strongly recommend getting in touch with Calvin when looking for a London property. He arranged viewings for us that were way outside his immediate area by keeping in regular contact with other Black Katz offices, and us.

    Was this review helpful? Yes

     

  28. 1
    person found
    this helpful.

    A 5-star review by 'truffle shuffle' 15/2/2012

    Branch:
    24 Shepherds Bush Road Hammersmith
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    Alex was extremely helpful and very efficient in getting viewings arranged. The follow-up was well measured and not intrusive. Jay continued in the same manner in addition to being transparent. Fel that my interests were given as much weight as those of the landlord. Very impressed to have the tenancy locked down within 1 week.

    Was this review helpful? Yes

     

  29. 1
    person found
    this helpful.

    A 5-star review by 'Daniel' 8/2/2012

    Branch:
    69 Parkway
    Services:
    Lettings (as a Tenant)
    Staff Member
    Rachel Nehard
    Experience:
    Would you use the agent again? Yes

    We recently rented a property in south london and Rachel Nehard has been our contact at Black Katz. There have been a number of dramas as the vacating tenants did not leave the property in a particularly fit state for us. Rachel at Black Katz has been absolutely fantastic through it all - friendly, helpful, and attentive to getting everything sorted, and when there was a mix up with one of the beds she was on the case immediately, ensuring a same-day result for us. My flatmate and I are extremely grateful for all the help Rachel has provided us with, and we wouldnt hesitate to recommend her.

    Was this review helpful? Yes

     

  30. 1
    person found
    this helpful.

    A 5-star review by 'Danyaal' 7/2/2012

    Branch:
    199B Westend Lane
    Services:
    Lettings (as a Tenant)
    Staff Member
    Kahn Jennifer
    Experience:
    Would you use the agent again? Yes

    Excellent Service! Professional team!

    Was in a bit of a fix when I walked in through their office door, as I had to find a property and move into it within 2-3 days or I would have been on the street. All this after being taken for a ride by another agency I was dealing with earlier, so I did not know what to expect.

    Was seen to immediately, my requirements understood in a few seconds, and was whizzed away in a matter of minutes to two properties, both of which were ideal for me. Was given a very fair and unbiased idea of the positives and negatives of the properties, and the neighbourhood etc, which I appreciated being unfamiliar with the area.

    Referencing was quick and seamless, and executed in a perfectly professional and uber-efficient manner. Agreement signing and keys handover was effortless; the whole process took all of 2 days, and I was able to move into one of the two flats within my timeframe.

    Did not think it was possible after my experiences with other agents! What a pleasant surprise!

    Was this review helpful? Yes

     

  31. A 5-star review by 'Adam Harrison' 7/2/2012

    Branch:
    2 Shepherds Bush Road
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    We were recommended to use Black Katz by a friend of mine and we are both so glad that we did. We were taken through the process by Adnan from start to finish. He explained everything in simple terms and worked quickly to find us the perfect flat in the shortest time possible. I have to say we were very impressed with the service, Adnan in particualr and will definitely be using Black Katz in the future

    Was this review helpful? Yes

     

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