Best Lets (Basingstoke)
based on 5 ratings. This website contains 4 user reviews of Best Lets (Basingstoke).
Branch Rankings
| This branch is ranked in the UK |
15213 out of 16509 |
| This branch is ranked in Reading |
362 out of 397 |
| This branch is ranked in the RG21 area |
36 out of 39 |
Agent Information
Best Lets (Basingstoke)
At Best Lets, we specialise in property management and lettings, bringing a fresh approach to the market.
We pride ourselves in offering a quality service, tailored to suit your individual needs.
Offices / Branches
- Reading - 9a Winton Square Town Centre, Basingstoke,
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Customer Reviews
-
by 'susie' 3/3/2011
- Branch:
- 9a Winton Square Town Centre
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
User 'susie' rated Best Lets (Basingstoke) but did not write a review. -
by 'Kams' 22/9/2009
- Branch:
- 9a Winton Square Town Centre
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I rented a two bedroom apartment with this agent. I vacated the apartment in Feb'09. It has been 8 months but they have not returned my housing deposit. Now a days they don't even pick up my phone or return my email.
I would never recommend this agent to anyone. At the same, I would like your help to understand the options I have to get my deposit back.
Was this review helpful? Yes
-
by 'hoggy' 10/8/2009
- Branch:
- 9a Winton Square Town Centre
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Not redigestered, illegally evicted my family, no rent arrears or complaints. Kathleen Storey used a pretend baliff changed locks on house and made us wait three days to get our belongings, tree days with nowhere to go with a seven year old child. Trading standards are trying to help. Just avoid this company at all costs. The worst time of my life.
Was this review helpful? Yes
-
by 'Hero' 27/7/2009
- Branch:
- 9a Winton Square Town Centre
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Beware of renting through this agent!
Rented a 3 bed house from them and all initially all seemed fine, a year down the line and started getting eviction notices from the mortgage company because the owner was defaulting ( Owner turned out to be best lets). Advice from 'Best Lets' was to ignor it!!
Bailiffs gave us 2 weeks notice to move out which is not easy with three kids and having already paid advance rent.
Tried to get back my rent money and deposit(Before deposit protection scheme) but just got fobbed off or hung up on.
Went to court and won but still not had anything back.
Disgusting treatment of a family that kept the place immaculate and always paid their rent on time!Was this review helpful? Yes
-
by 'daydreamer' 2/12/2008
- Branch:
- 9a Winton Square Town Centre
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I used this company after having a property with two other agents for a while. This company let the property within 10 days for a higher price than either of the other companies were advertising it for. I found their staff to be honest reliable and most helpful. I am staying with them for all my lettings.
Was this review helpful? Yes
. Advice from 'Best Lets' was to ignor it!!
Bailiffs gave us 2 weeks notice to move out which is not easy with three kids and having already paid advance rent.
Tried to get back my rent money and deposit(Before deposit protection scheme) but just got fobbed off or hung up on.
Went to court and won but still not had anything back.
Disgusting treatment of a family that kept the place immaculate and always paid their rent on time!
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Agent Details for Best Lets (Basingstoke)
Basingstoke
Reading
Hampshire
RG21 8EW
Registered with:
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Review Statistics for Best Lets (Basingstoke)
Review Summary
- Total Reviews:
- 4
- Total Ratings:
- 5
- First Review :
- 02/12/2008
- Latest Review:
- 03/03/2011
Overall Review Performance
- Recommend :
- 1
- Disapprove :
- 4
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:1 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:4 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
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Agent Fees
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Complaints Procedure
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