Berkshire Property Services

Customer Reviews  (Page 1 of 2)

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1. 

   A 1-star review by 'p'doff' 12/1/2011

   Branch:

   11 Station Road Cippenham

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   
   
   
   
   User 'p'doff' rated Berkshire Property Services but did not write a review.

2. 

   A 1-star review by 'shocked' 11/1/2011

   Branch:

   11 Station Road Cippenham

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   They owe me 3 months rent......could not contact them for nearly 2 months....un-professional.

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3. 

   A 1-star review by 'Liz' 10/1/2011

   Branch:

   14 Parlaunt Road Langley

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? No

   This lot are awful. They don't know the law. An agent who works there mixed up his VAT with his Interest rates, among other daft comments he made. They don't listen to what the customer wants. To cap it all off they were rude, and up to press, are still in possession of my house keys; having said they would be handing over to the other estate agents 2 days ago. I told them 2 days ago I did not want them advertising my property anymore, because of their lack of everything! Surely it is illegal to still be in possession of my property keys when it was categorically told and said they would be given back on Saturday? Absolute disgrace.

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4. 

   A 1-star review by 'ActionAgainstBPS' 6/1/2011

   Branch:

   12 - 14 Windsor Road

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   I have just found out about BPS today by speaking with Alex at the office. I have sent a complaint to the Trading Standards office and received a response from a Peter Adshead who is the duty officer today, he said:

   "I will make enquiries with my colleagues as I believe that other complaints have been received about the firm. However, I only work part time so it may be a few days before I can come back to you. Once I have some information, I will mail you again. "

   I have also sent an email to the Slough Observer as I think this is a story that needs to be made public.

   I would be interested in anyone who is wanting to take legal action to recover lost money.

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5. 

   A 1-star review by 'GotMyMoneyBack' 4/1/2011

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   ]]
   I've read through the reviews and am amazed by the number of people that Shane and BPS have conned out of money. Initially they seemed professional and knowledgeable and although the rental payments were received by me, they were a little late. Then the payments began getting later and later, 3, 4 5 weeks until they then tried to con me by missing a payment altogether. Towards the end of the 12 month let, I was owed 4 months rent (

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6. 

   A 1-star review by 'Killshane' 4/1/2011

   Branch:

   11 Station Road Cippenham

   Services:

   Experience:

   Would you use the agent again? No

   There\'s a lot of unhappy people on this blog and I can relate to all of it, owes months and months rent and kept the tenants deposit and supposedly left the country to go to Spain. Tenants as a protest wont move out and have trashed my house too, great thanks Shane.

   I am kicking my self for not researching the company before letting my house out with them. I\'ve given up the court route as solicitors just rip you off and there\'s no address to send any court order to now, even the Slough office is up for sale now. Good luck to anyone suing them, let me know how you get on.
   [[EDIT... (read more)
   

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7. 

   A 5-star review by 'Agrieved home owner' 2/1/2011

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   They have delivered terrible service since starting to "manage " the property for us. We have just discovered they have closed their UK offices and are operating from Spain where they have offices in Marbella.

   We are looking to reclaim 2 months rent and tenants deposit, and would start joint action against them if possible.

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8. 

   A 1-star review by 'Egg' 27/12/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   I used this letting agency in 1998/9 where I rented 2 properties with them.

   At this time the service was fantastic, the manager, can't remember his name but a short chap with red hair was excellent, very friendly and helpful. When he left in 1999/2000 I think, can't be certain of the dates the service went downhill very fast. I then took my properties away from them and used another company.

   I was sorry to see the short chap go. He was great, bring him back!!!!

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9. 

   A 1-star review by 'alex' 23/12/2010

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Bad, bad, bad, worst than bad.

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    A 1-star review by 'Imran' 15/12/2010

    Branch:

    14 Parlaunt Road Langley

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? No

    They are terrible. They took my deposit and they are not refunding it. Every time when I call them they said email to Shane and I did more then 100 emails .But I haven't got any response from him. Please can somebody help me. I want to put my case against this company. Contact me on my email malik_imran34@yahoo.com

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1. 

   A 1-star review by 'DM' 15/12/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   They are the worst agents I have ever dealt with I was forced to go to court to recover rent arrears. Ony to have the bailiff return the warrent unactioned as they has reverted to BPS . If you have any sense to not use them.

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2. 

   A 1-star review by 'aldi' 14/12/2010

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   Can't get deposit back for two months now.... contact trading standarts.. poor service.

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3. 

   A 1-star review by 'mist' 9/12/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   Do not use.

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4. 

   A 1-star review by 'mm_help' 8/12/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   It's terrible. Their slough branch is closed now & people who were working there, has started a new business & changed the name of agency. They are not replying to any queries regarding deposit & asking me to contact Shane. I don't know how will I get my deposit back, even my landlord is searching for a solution. Can someone please help & guide me.

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5. 

   A 1-star review by 'jack' 6/12/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   Having had a screaming match on the phone I have just been reluctantly informed by Lee at BPS staff about the apparent owner and am left

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6. 

   A 1-star review by 'Amit' 3/12/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   I lost my deposit with this agency. I'm taking a legal action with them. They are very rude.

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7. 

   A 1-star review by 'HS' 30/11/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   BPS is terrible, please go to court of law may be they help, I am with you. They also owe me rent money for last many many months. Where to seek help? I need guidance.

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8. 

   A 1-star review by 'robin' 29/10/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   I am fighting for my deposit! Do NOT go to this letting agency even if this the last agency left on the planet! I have been calling them soo many time but had experienced the same grief and anger which almost all of the consumers have experienced in this blog.

   The harassment is beyond belief! If so many people are suffering, if so much many of us normal people are being made suffer in a way that results in us losing money or suffering along with unavoidable aggravation, distress and/or inconvenience, why don't we unite and inform trading standards or even spread the news on internet and... (read more)
   

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9. 

   A 1-star review by 'ash' 22/10/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   For the last 12 months they have never paid us on time or they have forgotten (deliberately) to pay us at all. They currently owe us 4 months rent and I am starting recovery proceddings and reporting them to trading standards.

   As per all other reviews, the staff will give you excuse after excuse and no one calls you back.

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10. 

    A 1-star review by 'Cres' 8/9/2010

    Branch:

    14 Parlaunt Road Langley

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? No

    I have lost my deposit money with them. Went to small claims court, got warrant issued. No reply from the court of Baillif.

    On calling the Baillif (Dev Garg), he gives a hundred and one excuses. I strongly suspect he is in it too.

    Am I alone on this? .. or others had the same experience ?

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1. 

   A 1-star review by 'Rasherah' 7/9/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   Appalling service. Not just the manager but all employees that I have had contact with too. Serious bunch of crooks! I am worried about my current tenants deposit. They placed that in a 'deposit scheme' but I expect they won't get that back... Am I liable for that too?

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2. 

   A 1-star review by 'LANGLEY BASHER' 23/8/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   The Langley Branch (Parlaunt Road), took my tenants deposit and disappeared from the face of this earth.

   I have suffered losses in 'thousands' due to incompetent estate agent who never returned my phone calls and upon visiting the branch the shutters were down.

   He has done a runner and after calling the Slough and Ascot branches they were unwilling to help and were very rude. They informed me that they were not a chain and provided me no guidance on what I should do next.

   Have you been targeted by the Langley Branch if so, please let me know ... and whether you have involved any solicitorss to recover the any outstanding payments due to you.

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3. 

   A 1-star review by 'chuckiegg' 7/8/2010

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   Absolute nightmare company. Worst Letting Agent I have ever dealt with. Claimed they had not been recieved rental payments from the tenant, but recieved copies of receipts of payment directly from tenant as proof. Never completed aspects of contract, such as checks etc. Impossible to contact the relevant people by phone, unresponsive by email, argumenative, unprofessional and rude in person. Do not engage with this company.

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4. 

   A 1-star review by 'Mad landlord.' 14/6/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   Sorry to have to agree with the general view that people should not use BPS, but as a landlord this is a company to try and avoid if at all possible. In my experience they are always late in paying the rent over to the landlord and if you leave it they tend to '

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5. 

   A 1-star review by 'BEWARE' 22/5/2010

   Branch:

   12 - 14 Windsor Road

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   Please never use this company.

   I am a landlady and they never paid me on time. They used very excuse in the book (tenant not paying, person writing cheques not here, etc.).

   I finally got fed up and took them to court. It took a long time but well worth it as my hard work and patience paid off - the bailiffs were sent round to them by the courts and did not leave until the company issued a cheque. The cheque did not clear and I continued the fight and finally won. After this I asked for the return of my keys and they never arrived. Again every excuse in the book given to me. When I... (read more)
   

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6. 

   A 1-star review by 'shush!!!!' 2/5/2010

   Branch:

   14 Parlaunt Road Langley

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? No

   If you need rent ask for accounts departmant as all the manager are really bad there and will only return calls that will mean they make money from.

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7. 

   A 1-star review by 'SprengerWorstNightmare' 29/4/2010

   Branch:

   12 - 14 Windsor Road

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? No

   Google Shane Sprenger and all will be revealed he is not shy of a few bob.

   I sold a property recently despite them owing me months and months of rent and try to weasel out of it. Take him to court that is all you can do for your money. I tried a sit in once and he never turned up only the police who favoured my plight but could do nothing.

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8. 

   A 1-star review by 'NSG' 27/4/2010

   Branch:

   11 Station Road Cippenham

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   They are the worst.

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9. 

   A 1-star review by 'P' 9/4/2010

   Branch:

   12 - 14 Windsor Road

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? No

   Rented out my property for full managment via them last year. Owes me few months rent and not only this, they are not returning my property keys either. Left hundreds of messages but no reply. Approached Fair Trading Standards now and going for legal proceedings. Would definitely give them bad press review for all their behaviour and misconduct. smyle200@gmail.com

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10. 

    A 1-star review by 'barbs' 30/3/2010

    Branch:

    12 - 14 Windsor Road

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? No

    When I let my property I was assured that references would be taken lol. Oviously their idea of a reference is different from mine, unpaid rent, damage to walls and structure, accounts opened in my name, furniture stolen, property so filthy I had to get professional cleaners and this all happened despite the 3 monthly checks that they carried out? Yeah right. All they did do as per the contract was take their commission every month! If you Google the owner you will find out some other intresting facts concerning property development.

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