Beresford Residential
based on 18 ratings. This website contains 18 user reviews of Beresford Residential.
Agent Information
Beresford Residential
A leading independent estate agent committed to offering a first class client experience. We offer residential sales, lettings and property management and are full members of ARLA, NAEA and The Property Ombudsman.
We provide an unrivalled honest and professional service that is tailored to the individual needs of our clients and delivered by friendly, experienced and qualified staff.
Offices / Branches
- London - 91 Acre Lane, Brixton,
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Customer Reviews
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by 'Matthew Walker' 3/2/2012
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Very quick turnaround in finding a tenant. Rates seem high but worth paying the extra for level of service.
Was this review helpful? Yes
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by 'Kal Patel' 2/2/2012
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
All staff were pleasant to deal with, Craig came across particularly knowledgable about the area and market. Process was smooth from start to finish. Far more reliable than their competitors in the area and I would certainly recommend their services.
Was this review helpful? Yes
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by 'Di Thomas' 2/2/2012
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Staff Member
- Craig Wildy
- Staff Member
- Lucy Beresford
- Experience:
- Would you use the agent again? Yes
A
Was this review helpful? Yes
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1
person found
this helpful.
by 'Andy' 31/1/2012
- Branch:
- 91 Acre Lane
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? No
My impression of this agent (from the other reviews) is perhaps that they are very good at dealing with the vendors and giving the impression that they are providing a highly proffessional service. As a potential buyer I found them by far the rudest and most unhelpful agency I have yet dealt with. They were incredibly difficult to contact and once I succedeed they were fairly unpleasant and did not seem to be willing to make any effort whatsoever.
As a recent vendor I would have been horrified if I had found out how effective this agency was as turning potential buyers away! Definitely not recommended.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Adam' 23/1/2012
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Beresford was first class, they got someone stright away well done
Was this review helpful? Yes
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1
person found
this helpful.
by 'Chris Wiles' 19/1/2012
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I've found Beresford very helpful and responsive to my queries. Because it is a small office it is easy to deal with the right people right away. It look a little longer to let my property than they first indicated and i didn't get the initial price they quoted so maybe they could improve on the marketing side, but this is a small criticism.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Pam' 2/1/2012
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Excellent service - could'nt be better. Delivered every time they said they would and got back every time. I was never left guessing what was happening, always got feedback and they were realistic about everything. I would recommend Beresford Residential to anyone wanting to let their property. Both Craig and Lucy are true professionals. Definitely got a 5 star service from them.
Was this review helpful? Yes
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1
person found
this helpful.
by 'H' 9/11/2011
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Everyone at Beresford Residential was professional and very helpful. There were no problems with the process and from the perspective of someone new to letting properties I needed a fair amount of support in knowing what to do. An efficient personal and not too bureaucratic service, which is rare. Many thanks.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Nic' 7/11/2011
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Great service, very prompt at replying to emails, rented the flat quickly and wouldnt hesitate to use again
Was this review helpful? Yes
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1
person found
this helpful.
by 'Richardson' 6/11/2011
- Branch:
- 91 Acre Lane
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I wanted to view the appartment but the vendor was away.Craig asked Adam to show me around between appointments in the communal area.This was then viewed by my son and we purchased the following am full asking price
Was this review helpful? Yes
 is perhaps that they are very good at dealing with the vendors and giving the impression that they are providing a highly proffessional service. As a potential buyer I found them by far the rudest and most unhelpful agency I have yet dealt with. They were incredibly difficult to contact and once I succedeed they were fairly unpleasant and did not seem to be willing to make any effort whatsoever.
As a recent vendor I would have been horrified if I had found out how effective this agency was as turning potential buyers away! Definitely not recommended./&display=popup&link=http://www.allagents.co.uk/review/18352/&redirect_uri=http://www.allagents.co.uk/review/18352/ "Share on your Facebook Wall"){kind=logo}
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1
person found
this helpful.
by 'SophieM' 12/10/2011
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Very impressed with service overall - no problems, generally professional, efficient and pleasant to deal with. I feel we made the right choice.
Was this review helpful? Yes
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1
person found
this helpful.
by 'Wendy' 3/10/2011
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Beresford has been very helpful as a full managing agen tfor the let of our property. As we are temporarily living abroad, we have had to rely on Beresford to be on call for all issues and they have delt with anything that has come up professionally and proficiently. We are thankful that in our unusual circumstances we have found and agency that communicates so effectively with both ourselves and the tenants.
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1
person found
this helpful.
by 'Joe' 2/10/2011
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Top service!
Friendly, professional & incredibly efficient.
Highly recommended.Was this review helpful? Yes
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1
person found
this helpful.
by 'Anna Rietig' 30/9/2011
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Superb service from start to finish from every member of staff resulting in sealed bids achieving an unbelievably high number of offers resulting with an incredibly high rent with lovely tenants (so far!!). I would thoroughly recommend Beresford Residential and would not hesitate to use them again.
Was this review helpful? Yes
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by 'JWharton' 29/9/2011
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
The agents were very helpful at every stage of the process. They acted professionally, efficiently and followed our instructions. They offered the most competitive rates with a professional and friendly service. You really knew where you stood with them and they acted with integrity, which is reassuring in a sector littered with unreliable cowboys. I will definitely use them again!
Was this review helpful? Yes
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by 'Satisfied Customer' 29/9/2011
- Branch:
- 91 Acre Lane
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
No problems - tenants found quickly. Very prompt communication from the office at all times. Using a smaller estate agent makes for a friendlier, intimate and tailored service. A nice change relative to the hard sell. Thanks again.
Was this review helpful? Yes
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by 'Paul22' 5/9/2011
- Branch:
- 91 Acre Lane
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I have used this agent for selling my 1 bed flat in Brixton- London and I have to say that I am 100% satisfy with their service. Good communication and presentation of my flat on the market. Polite, honest and reliable...
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by 'V. McClure' 16/8/2011
- Branch:
- 91 Acre Lane
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Craig was extremely helpful and friendly from the start to the end of the process despite a few hiccups (caused by our buyer) along the way. I would definitely recommend using Beresford Residential to anyone looking to buy, sell or let their home.
Was this review helpful? Yes
. I would thoroughly recommend Beresford Residential and would not hesitate to use them again./&display=popup&link=http://www.allagents.co.uk/review/14663/&redirect_uri=http://www.allagents.co.uk/review/14663/ "Share on your Facebook Wall"){kind=logo}
 along the way. I would definitely recommend using Beresford Residential to anyone looking to buy, sell or let their home./&display=popup&link=http://www.allagents.co.uk/review/12028/&redirect_uri=http://www.allagents.co.uk/review/12028/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Beresford Residential
Brixton
London
Greater London
SW2 5TU
Registered with:
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Review Statistics for Beresford Residential
Review Summary
- Total Reviews:
- 18
- Total Ratings:
- 18
- First Review :
- 24/07/2010
- Latest Review:
- 03/02/2012
Overall Review Performance
- Recommend :
- 17
- Disapprove :
- 1
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:14 | Recommend:0 | Recommend:2 | Recommend:1 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:1 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
- Craig Wildy
- Lucy Beresford
Agent Fees
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Complaints Procedure
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