Belvoir Lettings

Agent rating: 2.7 out of 5.0 based on 281 ratings. This website contains 274 user reviews of Belvoir Lettings.

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Belvoir Lettings

Description of Belvoir Lettings is currently unavailable.

Offices / Branches

This Agent ranked 816 out of 9468 in the UK

Overall Customer Rating

2.71 out of 5.00

  • 122 recommend
  • 159 disapprove

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Customer Reviews  (Page 9 of 10)

  1. A 1-star review by 'Jake' 20/8/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I dealt with the Belvoir Birmingham office and was messed around so much, I paid them hundreds of pounds to do what appeared to be nothing. Stay well away from them, you're better off finding a landlord yourself than using an agency like this.

    Was this review helpful? Yes

     

  2. A 1-star review by 'Smurfy' 19/8/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Unfortunately these idiots are gaining the monopoly in Peterborough ie: nearly every property you want to rent is through Belvoir. So you're pretty much screwed if, like e, you need to rent for one reason or another.

    Firstly, I've never met such a bunch of thick, incompetent bimbos in my life - the left hand doesnt know what the right hand is doing. Been onto them for over a year to fix 2 things in the house. They fob you off. To be honest, they don't give a stuff about tenents - they care about profit - and profit only. No doubt they're a bit more on the ball and personable with... (read more)

    Was this review helpful? Yes

     

  3. A 1-star review by 'Disgruntled' 19/8/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Take my advice, never EVER use this company! The first we knew Belvoir Gravesend had closed was when we got a letter from another agency saying they'd taken over the management of our property (alarm bells ringing yet?!) Now it appears our deposit is unaccounted for, and the head office is looking to shirk responsibility by claiming as a franchise they have no responsibility!! Clearly they give out franchises to any Tom, Dick and Harry and then simply refuse to pick up the pieces when things go wrong! Currently trying to reclaim our cash through insurance channels, however won't hesitate to take legal action if required to reclaim our money - don't use this company if you want a hassle free rental!

    Was this review helpful? Yes

     

  4. 1
    person found
    this helpful.

    A 3-star review by 'It's Beaver' 14/8/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    Belvoir also cannot pronounce their own company name. Its pronounced Beaver. If you call Belvoir Castle, which I think has been around a little bit longer than the letting agents, they will call it Beaver Castle. Belvoir Head office tell them to pronounce it Bell Voir as it sounds posher. Head Office is in the same area as the castle. Next time you speak to them argue that it is pronounced Beaver, its good fun.

    Was this review helpful? Yes

     

  5. A 1-star review by 'Rosie' 13/8/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Absolutely the WORST agent I have EVER had, they only carried out repair (I had no cold water in kitchen for 3 months) after I called in the council. Other repairs not done at all. Hot water not working correctly for 3 months. They are rude as well, they don't reply to phone calls or e-mails. The head office is worse than useless, and say they can't do anything as it is a franchise. I asked if McDonalds would tolerate one of their franchises giving appalling customer service, and they wouldn't answer me. I would advise anyone NEVER rent a property from this company especially Newark, Notts.

    Was this review helpful? Yes

     

  6. A 1-star review by 'vic_flange' 13/8/2009

    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    Tried to arrange viewings with Belvoir Huddersfield for 2 properties.

    I e-mailed them to confirm my interest: No reply.

    I rang and rang both their offices and their agents mobile number constantly over 2 weeks to arrange viewings: they promised to ring me back every time, but never did.

    After telling them I definitely wanted the properties, and the money was waiting, they hastily arranged an appointment - they never turned up.

    I can appreciate letting agents may get a little busy from time to time, but I would rather sleep rough than let a property from these useless cowboys.

    Was this review helpful? Yes

     

  7. A 1-star review by 'screwed_by_belvoir' 5/8/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I would sooner live in a cardboard box under a bridge than use this dreadful agency again. Never ever trust this agency, particularly the owner/manager (Belvoir Tynedale), get everything in writing and ensure you take pictures of everything.

    I think the frequent use of the word "Lies" on this site pretty much sums Belvoir up. Avoid like the plague. A good dose of swine flu would probably be more enjoyable and less expensive than an encounter with this agency.

    In my opinion this is a franchise whose branches are operated by unprofessional, underhand individuals who are out purely for personal gain and have little professional knowledge or integrity.

    Was this review helpful? Yes

     

  8. A 1-star review by 'KTL' 28/7/2009

    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    I was delighted when my son and his girlfriend told me they had found a flat in Salford that sounded too good to be true. However, not wishing to disillusion them that all letting agents were out to make a quick profit, I allowed them to sign a contract for six months. What a disaster, all letting agents now seem tarnished with the same brush. Lies were told concerning parking permits. So much so that, my son now feels that he has wasted time, money and emotional upset on letting agents intent on misleading clients to make an easy profit or commission. We need to complete the 6 months agreement and will fight the unfair conditions imposed. No-one at the company seemed interested once the contract had been signed. Be careful, read and re-read your contarct and do not believe what comes out of letting agents mouths.

    Was this review helpful? Yes

     

  9. A 1-star review by 'Rackmanism' 28/7/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    My daughter has moved into a property let by Belvoir Manchester yesterday and has already been a victim of their lies and malpractice, The contract she signed was already witnessed before Suzanne produced it on site for signing! We will pursue them and bring them to task. Do not use these people who will exploit you, charm the money from your pocket and then dump you without a backward glance.....

    Was this review helpful? Yes

     

  10. A 1-star review by 'w' 23/7/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Direct debit taken out of my account without permission. No desicion on deposit 2 months after property was returned to landlord. Lied to about property being advertised for rent while staying there.

    I would advise you to take legal advice before handing in your notice.

    Was this review helpful? Yes

     

  11. 1
    person found
    this helpful.

    A 5-star review by 'Kerry' 20/6/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    Very friendly and effective agent who let my property in 3 days! Would highly recommend.

    Was this review helpful? Yes

     

  12. A 1-star review by 'melba' 24/5/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Belvoir Peterborough - Provided the wrong key to get in the property, the kitchen and bathroom were filthy, will take months to fix anything if ever.

    When you leave, they will charge for anything and everything and then some. Will never get your deposit back.

    Avoid like the plague

    Was this review helpful? Yes

     

  13. A 1-star review by 'Starri' 13/5/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    We moved into a home thinking to stay and sttle our selves for a long time. with in two weeks we were informed the landlady wanted to sell and was pressing the property onto to us. The day we moved in the heating didn't work and as it was a saturday no one would answer the phone, this was at the end of Nov 2008 when it was snowing and into minus figures temp wise. We had to geta mate to fix it as it took them 2 months to get the part! They have lied to us constantly about the house being sold, about things being done (maintence wise), we handed our notice in 2 weeks ago and they have put a for sale sign up today.

    Do not use these people. They are rude and the only one who knows what they are doing does not hesitate to lie to you. The rest don't even know how to answer basic questions.

    Was this review helpful? Yes

     

  14. A 1-star review by 'Nathalie' 12/5/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I am currently a tenant with Belvoir Manchester Central. Their maintenance department are useless and rude. I report problems with my flat by phone, fax, email, etc but they just ignore me.

    I have not been able to turn my shower off since Saturday evening (I cannot turn the water off as the knob to turn it off is too high) and it is flooding my bathroom but they still have not sorted it out. I am dreading my next water bill...

    Also I cannot close one of my windows and it moves when it is windy but they will not do anything about it...

    Was this review helpful? Yes

     

  15. A 1-star review by 'explorer' 4/5/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Our property, which was marketed as a premium property, required a great deal of maintenance and had recurring damp problems. In short, Belvoir's treatment of us was discusting and I would never rent another of their proerties or recommend them to anyone. My advice would be to steer clear!

    Was this review helpful? Yes

     

  16. A 2-star review by 'Fabien' 2/5/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I was a tenant with Belvoir Peterborough until last month as I moved to a new property with WHB.

    During my period with Belvoir Peterborough, I had regular inspections and the reports have always been clear of any remarks as the property was always very well maintained.

    When I left the property, I organised a full professional cleaning of the property and got the garden in perfect condition.

    Even the landlord called me to say that he was sorry to see me going!!!

    As I got a good deal to travel to Asia, I could not attend the final inspection... BIG MISTAKE...

    The report sent to... (read more)

    Was this review helpful? Yes

     

  17. A 1-star review by 'ijr81' 30/4/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    We are currently in a dispute with one of the Belvoir offices over the return of our

    Was this review helpful? Yes

     

  18. A 1-star review by 'Steph' 29/4/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    My husband and I scheduled a viewing with Belvoir Nottingham last year. The property was located in a very expensive location. So we expected an emaculate home. No... spider webs, wood floors were damaged, walls damaged... it was definitely not cleaned for viewing. We asked if the home would be cleaned if we decided to take the property. We arrived at the home (move day) and of course the place had not been cleaned. I had to clean it all. They did periodic checks and we had a clean bill of health. It was time to leave and we conducted our walkthrough, the place was very clean (cleaner than when they gave it to us). We have been waiting for a month now for their report and our deposit. Throughout the term they have been horrible with responding in a timely manner. They are quick to make sure you do your part or else but when it is time for them to act. Nothing.
    I don't think the Landlord was aware of any of this. I would never be a Tennant with them or use them as a Landlord.

    Was this review helpful? Yes

     

  19. A 1-star review by 'Goodbye belvoir' 16/4/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    For a stress free move never use belvoir sheffield, they are the most obnoxious rude people I have ever dealt with in my life!!!! It take months to sort out any problems, which they then make you feel guilty about complaining. The manager will shout at you if you should dare challenge the dreadful service!

    Was this review helpful? Yes

     

  20. A 1-star review by 'nowbelvoirfree' 31/3/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Dreadful company. Would never use again & will tell everyone (including ombudsman) about awful service and bad, lying staff and rude owners ( Cockermouth / Whitehaven ), Cumbria.

    Catalogue of errors - travelled 3 hours to see 4 properties - only shown 2 because 'keys weren't in office' - appointment was arranged 5 working days previously. Daily calls over 2 weeks to ensure application going through - confirmed everything ok. 2 days before move informed still hadn't recieved reference fr husbands employer - after 1 full day of chasing found out staff had e-mailed wrong address & faxed... (read more)

    Was this review helpful? Yes

     

  21. A 1-star review by 'sincslave' 24/3/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    Had a terrible experience with this agency in Camberley. Previously (and since then) have found my lodgers through an online site and had no problems with any of them. However, I paid a huge amount of money for a tenant find with Belvoir. She turned out to be a nightmare, didn't pay the rent and obviously had no intention of fulfilling the contract but the agency just didn't want to know. Never again!

    Was this review helpful? Yes

     

  22. A 1-star review by 'RubyTuesday' 18/3/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I have been a tenant for a few years now. Everything is fine until you need them to do something. I could list many things from the last couple of years including raw sewage (which didn't seem to concern them), broken railings (on a first floor!) and unsafe steps but I have now been without an oven/hob/grill for 8 weeks and without a washing machine for 4 weeks. Both have been on their last legs for a while and I have updated Belvoir regularly on the condition of both so it should have come as no surprise that they have finally given up the ghost. No sign I'm going to get them repaired in the near future mind you and I decided today to take some legal advice as I can't take anymore of this. Up until about 2 years ago they had a member of staff who was fantastic but he's left. This review relates to the Nottingham city centre branch.

    Was this review helpful? Yes

     

  23. A 1-star review by 'Jason R' 9/3/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Belvoir Nottingham are appauling.

    I negotiated a 2 year fixed term contract with them in Feb 2007. I spent most of the 2 years chasing for repairs. They never performed any of the annual visits, although they did send the guy to do the gas certification. However after a fault with the cooker, it took 4 weeks for the m to get an engineer to attend as had to be a manufacturer repair. The engineer arrived and was shocked that at least 2 gas checkes had been done yet the cooker was not secured to the wall and the gas connection was away off under the cupboards. These 2 are legal requirements for gas safety, apparently.

    They tried to demand a rent increase after 18months. They obviously hadn't read THEIR contract or understood the legal implications. After 4 weeks of arguement, the rescinded as they had "mis-understood" their contract terms!!

    My 2year fixed term contract ended on 12th Feb 2009. IMMEDIATELY they dropped the rent increase on me of another

    Was this review helpful? Yes

     

  24. A 1-star review by 'Conned' 6/3/2009

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    As long as Belvoir are receiving their 12.1/2% + VAT from the rent they are happy. They have no consideration for either Landlord or Tenant and certainly don't do the things they state on their website. Would never be involved with them again.

    Was this review helpful? Yes

     

  25. A 1-star review by '44' 18/2/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Do not use belvoir edinburgh south letting agents.

    I have rented from properties across the country and from various estate agents and i have never been treated so badly.

    They promised to conduct repairs on the property before i moved in which i chased and chased, i was palmed off with excuses for months, at the end of the contract they had still not repaired a single thing! The manager was polite before i handed over any money and then turned into a Dr Jekyll character, he was rude, offensive, unhelpful and argued he was in the right even when there was evidence he was wrong.

    Even things which they were legally bound to do, like fix faulty gas appliances, and changing the locks were not done, and they didn't even care. Although, they were willing to change the locks after the flat was broken into using an old key.

    Even if it looks like a nice place to live, do yourself a favour and rent from someone else.

    Was this review helpful? Yes

     

  26. 1
    person found
    this helpful.

    A 4-star review by 'Jenny1' 8/2/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I used Belvoir Sheffield for my first time renting late last year and found them really helpful :)

    Was this review helpful? Yes

     

  27. A 1-star review by 'Kev' 26/1/2009

    Branch:
    52 Prospect Street Caversham
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No





    User 'Kev' rated Belvoir Lettings but did not write a review.

  28. A 1-star review by 'millyhughes' 17/1/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Belvoir Peterborough have been absolutely terrible. We were in a 3 storey house, and were not provided with a key for the middle floor french doors (which were unlocked). When we asked them to rectify this, they took 3 months to do it! While the door was not on the ground floor, it was above a railing so not too difficult to climb up to. Call me picky, but I prefer my house to be secure...

    When we moved out, we cleaned the house till it was absolutely spotless. We were horrified when the inspection report came back saying they were keeping

    Was this review helpful? Yes

     

  29. 1
    person found
    this helpful.

    A 5-star review by 'Annie' 8/12/2008

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I was a tenant with Belvoir Hereford for 15 months. I was very pleased with the way I was treated. I also had good corespondence with them. Prior to moving out I was informed was was expected from me in terms of cleaning the property and what the procedure was to get my deposit back. I had all my money back in time. I would happily recommend Belvoir in Hereford.

    Was this review helpful? Yes

     

  30. A 1-star review by 'si 999' 6/12/2008

    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    As a property owner living next door to Belvoir let home I called the local office to relay concerns about acculmilating rubbish and after getting no where fast was told to f#*k off... Unbeilevable I have now contacted the customer services. I'll keep you posted on the reply.

    Was this review helpful? Yes

     

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