Base Property Specialists Ltd

Customer Reviews  (Page 1 of 2)

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1. 

   A 5-star review by 'KLoren' 23/12/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   An and Kristjan at Base have been absolutely amazing agents. We've been with them for 6 and a half years and I can honestly say neither of us have ever even met nicer or more helpful estate agents! They've helped us find TWO flats that we've loved and we can't recommend them highly enough. Rent with them, Buy with them and Sell with them - you won't get better service anywhere in London.

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2. 

   A 5-star review by 'Sam' 15/12/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Amazing agent, I have used them a couple of times now and they actually listen to your needs! Caring, good communicators and excellent service, I am a retuning customer, says it all!

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3. 

   A 5-star review by 'emilio zorlakki' 3/10/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I have known Base Properties for over 8 years and I have always found them to be very helpful and professional.Nothing is too small for them when seeking assistance or advice.Telephone or email messages are always returned promptly(very important!).Always very friendly and courteous,I would have no hesitation in recommending them to anyone.

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4. 

   A 5-star review by 'hugh gurney' 26/9/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   They go beyond the call of duty. Making it very easy for me to manage my own properties remotely even though they are only contracted to provide a lettings service not full management.

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5. 

   A 1-star review by 'ROBERTO DUNIN' 17/8/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   THIS PROPERTY WAS RENTED IN OCTOBER 2010, WITH A 12 MONTHS CONTRACT AND 6 MONTHS EARLY TERMINATION CLAUSE. WE HAD TO DEPOSIT 6 MONTHS IN ADVANCE AND A SECURITY DEPOSIT OF £4420.00

   WE HAD TO TERMINATE THE LEASE IN ADVANCE, BUT BASE WAS ABLE TO FIND A NEW TENANT STARTING ON 16 OF FEBRUARY 2011.

   ACCORDING WITH BASE'S OWN CALCULATION, WE HAVE A BALANCE IN OUR FAVOR OF MORE THAN 4.000 POUNDS.
   THE PROBLEM IS THAT SINCE APRIL I'VE BEEN SENDING SEVERAL E-MAILS TO AN DECKERS AND KRISTJAN AND THEY DON'T EVEN BOTHER TO REPLY.

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6. 

   A 5-star review by 'Will' 9/8/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   My wife and I have used base property specialists for the past 5 years and would recommend without hesitation. Our experience with An and Kristjan in particular has been exceptional - great value for an outstanding service for our East London properties. We were given good advice on both rental and management (and had consider sale).

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7. 

   A 5-star review by 'HT' 7/8/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I've used Base both as a landlord and as a vendor, and there are a couple of things that really make them stand out from the crowd. Firstly communication. My main gripe with estate agents in the past has been lack of communication. Base are always quick to respond to queries and to keep both landlord and tenant in the loop when things are being discussed. They have also gone far beyond the call of duty and offered to help sort out things that strictly speaking should be my own responsibility. Rather than leave me to my own devices once they've extracted the letting fee from me, they have been truly great at handholding throughout the tenancy.

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8. 

   A 5-star review by 'Jenny' 7/8/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I've been using services from Base Property for almost two years, since the very first time I met them (An, Kristjan), they've always been very professional, friendly, helpful, and they action on things quickly, provide updates before I even think about chasing them. I would definitely like to deal with them again, and recommend them to colleagues and friends.

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9. 

   A 5-star review by 'Hoxton Flat' 1/8/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I have owned property in London for over 10 years. I have dealt with some awful estate agents and was not keen to start dealing with another one. However my husband also owns property in London and he recommended Base. I now have Base not only let my flat but manage it too - as I am out of the country often. Base have been fantastic and have truly gone above and beyond my expectations. They are organised, keep complete records of my payments and expenses (great when filing taxes), have come up with solutions for problems and made those solutions work and found good tenants ! Can't give them any less than five starts ! Would give them six if they did it for free!

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10. 

    A 5-star review by 'Mrs Tangier Woolgar' 30/7/2011

    Branch:

    3 Garden Walk

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    We have nothing but praise for Base they run a very efficient service and have looked after our pruperty extremely well and would have no hesitation in recommending them..

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1. 

   A 5-star review by 'JB' 30/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Fantastic customer service... Trustworthy... Competent... Professional.

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2. 

   A 4-star review by 'altaf' 30/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   excellent service provided over the years, you'll find agents with cheaper rates but you won't find better. Base have consistantly delivered a professional service for me & ensured 100% occupancy in my property.

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3. 

   A 5-star review by 'Mr. Rez' 29/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I have many properties in London and out of all the agents I have been using ,BASE properties always comes number one for me . They are the most honest and excellent in every way possible . They are professional , look afterthe tenant and the landlord , deserve every penny . I wish I had all my investment properties in their area...

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4. 

   A 5-star review by 'amar' 29/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Base are the best lettings agency i have dealt with in all the years i have been a landlord. I would not hesitate to recommend them

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5. 

   A 5-star review by 'Fergus' 27/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Vey, professional, very prompt. Take excellent care of both property and tennant.

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6. 

   A 4-star review by 'Andrew Craswell' 27/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I have been using Base Property Specialists for around three years now, at two different properties. They have always been very professional in-terms of negotiations and on-going maintenance requirements. They are always very friendly, resourceful and flexible in managing properties. Kristjan and Monica clearly always have the interests of both the Landlord and Tennant close to their hearts at all times.

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7. 

   A 4-star review by 'Kate' 27/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   My boyfriend and I have recently rented a property through Base and are more than happy with the service received. Everything has been dealt with promptly and it is good to know we have an agent we can trust and approach with any queries or problems (not that there hve been any!)

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8. 

   A 5-star review by 'Gail McLaughlan' 25/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   The service was friendly and very efficient. Kristjan expertly guided us through the process from initial viewing to making an offer to securing the office. All done with great charm and honesty (not something you often experience working with estate agents).

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9. 

   A 5-star review by 'Shelley Dobson' 22/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   
   
   
   
   User 'Shelley Dobson' rated Base Property Specialists Ltd but did not write a review.

10. 

    A 5-star review by 'mario' 21/7/2011

    Branch:

    3 Garden Walk

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Kristjan went out of his way to meet our needs. he was helpful in explaining a lot of fine details, offered to be on call should the landlord not respond to our issues on time, just generally helpful. rare to find this in a london estate agent. impossible, even.

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1. 

   A 5-star review by 'Sheila Cooper' 20/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   My husband and I are both landlords of separate properties and, having used various other "top" London Letting Agents, feel that Base far exceed the services provided by these other agents.

   They are very friendly, efficient and "on the ball" with everything relating to our properties (and, I am sure, other people's properties). Nothing is too much trouble and any problem is brought to our attention immediately, and not just left to deteriorate.

   We have recommended Base to our friends who also use them and have found they offer an excellent service.

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2. 

   A 5-star review by 'Sleats' 20/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Base Property specialists are trust worthy and competitive. There is a clear understanding of the market place and a visible warm professionalism. I would not hesitate to recommend.

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3. 

   A 5-star review by 'Lit Kit Doo' 20/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Base Property Specialists has a very helpful and professional staff. Kristjan and An provide the highest quality of services including letting, managing and consulting. I would highly recommend Base Property Specialists to anyone.

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4. 

   A 4-star review by '$' 19/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Base give a great service. I am now on my second year with them and they are very helpful.

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   A 5-star review by 'Ancel' 18/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I have been renting out my property since 1986. When I started I went to what I thought was the biggest and therefore the best letting agency in the UK. After almost 20 years of frustration and poorly screened clients I made the switch to BASE and never looked back. All the things that seemed logical and commonsense (not to mention common decency) BASE suddenly did for me as a standard. They screened clients fully, they advised fairly on the property requirements, they checked on the property occupied or not, they contacted my accountant, they provided ALL I needed to stay worry free!

   The phrase 'SIMPLY THE BEST' is how I think of BASE I would not swap their services for any other Agent.

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6. 

   A 5-star review by 'David S' 14/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Without doubt the most efficient willing and helpfull agent i have dealt with in 30 years of being a landlord. If they say they will do it they do. Their paperwork is efficient , concise and on time.

   A p[leasure to deal with.

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7. 

   A 5-star review by 'L Romano' 14/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I have used Base fo the last four years. Base team has always managed all issues which arise during a tenancy and this in a very professional and cost effective way. They are still managing my property now that I am leaving abroad and I fell so comfortable knowing that they are around. I have already recommended them and I will continue doing so! Thanks Base.

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8. 

   A 5-star review by 'Caroline Snape' 14/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   The team at Base Property have managed our rental flat for several years and consistently found us a high calibre of tenant as well as dealing with the issues which arise during the tenancies in an efficient, pragmatic and extremely cost effective way. I would recommend them whole-heartedly, both to prospective landlords and tenants, as they work fairly with all parties. I would not hesitate to use them again and only wish they would open another branch in Berkshire!

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9. 

   A 5-star review by 'Lully' 13/7/2011

   Branch:

   3 Garden Walk

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   The team at Base has successfully and efficiently let my rental property for the past two years. I am using them again this year and will continue to do so in the future. They offer a friendly, professional, hassle free service which, let's face it, is rare these days. I would highly recommend them.

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10. 

    A 5-star review by 'Steven Blake' 13/7/2011

    Branch:

    3 Garden Walk

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    These guys are great. A very professional and efficient outfit with great attention to detail Exactly what I’m looking for. I would not use anyone else.

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