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Bairstow Eves

Agent rating: 1.4 out of 5.0 based on 97 ratings. This website contains 96 user reviews of Bairstow Eves.

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Bairstow Eves

Having been in existence for over 100 years the name Bairstow Eves is synonymous with professional estate agency. Bairstow Eves now has over 240 offices all over the UK and is still expanding.

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This Agent ranked 9266 out of 9267 in the UK

Overall Customer Rating

1.35 out of 5.00

  • 10 recommend
  • 87 disapprove

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Customer Reviews  (Page 0 of 4)

  1. 1
    person found
    this helpful.

    A 1-star review by 'ukbigbloke' 8/2/2012

    Branch:
    31 King Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Put an offer on a property which was accepted by the vendor - we had arranged our own mortgage - They wanted us to get mortgage through them which would cost us another £250 - when we declined they told us they would not proceed with the sale, forcing us to drop out, no wonder Estate agents get such a bad reputation - thanks to people like those at Bairstow Thieves

    Was this review helpful? Yes

     

  2. 1
    person found
    this helpful.

    A 1-star review by 'A Customer' 29/1/2012

    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    Walked in about 4pm on a Sat afternoon to ask about local apartments. The agent looked as if he couldn't be bothered and just talked about having nothing. No questions about preference or anything - just "oh there is nothing at the minute" even though there is loads in the shop window. I just thought - would I even want to pay this guy a fee now?

    AWFUL CUSTOMER SERVICE!

    I will not use this agent - but please do visit and make your own decisions.

    PERHAPS A DIFFERENT SHOP THAN THE BARKING SHOP IS MUCH BETTER AND YOU CAN TRUST THEM (?)

    Was this review helpful? Yes

     

  3. 4
    people found
    this helpful.

    A 1-star review by 'Tenant' 15/12/2011

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Just simply DISGUSTING what's going on there!!!!
    We were renting a property through them. First of all when we got the flat is was not cleaned at all and they did not make a proper checklist at the beginning. ( this was our fault too but as we were new in London we did not have that much experience)
    the worst thing what ever could happen is they NEVER paid the DEPOSIT back to us.
    so the best you can do is just never choose this agent they are completely UNTRUSTWORTHY and LIEING to your eyes.

    Was this review helpful? Yes

     

  4. A 4-star review by 'Jessica Tomlin' 10/12/2011

    Branch:
    36 Muswell Hill Broadway
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? Yes

    I recently went in to the Bairstow eves office in Muswell Hill, i found the negotiator Jamie very helpful and informative, i did not really know the area of Muswell Hill and she took the time to explain the area to me as well as all the bus routes, having been in a few offices before going in to the Bairstow Eves office, i had found most of the staff i encountered rather rude people who where not interested, jamie was unable to find me a suitable property on this occasion, but she has kept in contact with me and i will certainly be renting my new home from her.

    Was this review helpful? Yes

     

  5. 4
    people found
    this helpful.

    A 1-star review by 'Mrs. K. Walker' 7/12/2011

    Branch:
    73 Station Road
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    What a waste of time! We were promised the world when the house was put on the market. We were told we would be informed every week about internet interest. Nothing. No phone calls. WE had to phone THEM for updates. Worst of all was we were offered an "Open Day" which would be advertised on the internet. This was not done. After phoning the office we were told not to bother staying in as no one was coming. We complained to the area manager which resulted in a visit from his representative who held his hands up to this farce. We are so upset about this waste of time and now we have to start all over again and see if we can find an agent a little more interested than this awful outfit. Would never use them again.

    Was this review helpful? Yes

     

  6. 4
    people found
    this helpful.

    A 1-star review by 'SM' 4/12/2011

    Branch:
    132 South Street Romford
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Awful service, make an appointment, vendor doesn't show, phone the next morning after a 45 minute drive to be first told that no one is available as they are having a morning meeting (since when are meetings more important that clients????) and then be told after the fifth time of phoning that "the vendor has done this a couple of times, we don't think he wants to move"

    Was this review helpful? Yes

     

  7. 3
    people found
    this helpful.

    A 1-star review by 'Disgusted of Pudsey' 27/11/2011

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    Absolutely diabolical service. Girl eating dinner at desk whilst 'dealing' with us and dribbling yoghurt on the brochure. Rudeness to the point that we wanted out of the deal but had signed up for 16 weeks. never again. House details were incorrect and photos were dreadful. We took pur own photos and wrote the correct speil. The energy ratings were totally wrong so i had to insit that they be done correctly. We were never told if anyone was looking around. It was a totally dismal experience and I WOULD NOT RECOMMEND THEM!!! DO NOT TOUCH WITH A BARGEPOLE

    Was this review helpful? Yes

     

  8. 4
    people found
    this helpful.

    A 1-star review by 'Patricia' 24/11/2011

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    They sent mostly time wasters to view my property and one gave an offer of over £30,000 below the asking price and he tried to talk me into accepting. I finally told him after 3 months of only 3 viewings I was going to terminate the contract. He told me people probably didn't like the design of my house, yet when he signed me up he said it was a popular design. Strangely enough after that he sent someone round to view. When I finally did get a buyer at way below the price he told me there was no hurry as they were in rented. After a couple of weeks while conveyancing was going on the... (read more)

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  9. 3
    people found
    this helpful.

    A 1-star review by 'IC' 5/11/2011

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    These people are a real waste of time! One of the worse experience in my life

    I did put an offer on a house. Once the offer went accepted by the vendor, I discoverd that the house did not comply with any building regulation. The vendor refused to sign a guarantee on the structure of the building. I do suspect that agents knew all these issues before, since the house has been on the market for more than one year and other two buyers withdrawned before me. The excuse given by the agent was that buyers withdrwan because 'their financial conditions change'. These are disonest people, I lost six weeks and money in arranging Homebuyers survey and other fees. On top of this, I have been treated very rudely - I had to chase them in order to discover information about the state of the selling myself. They never answered to a single email/call I made and they even tried to cheat with my solicitors....pathetic! And guess what: the house in ON SALE again! So that other poor buyers get tricked!

    I am very disappointed, please PLEASE try to avoid using this company for your own sake!

    Was this review helpful? Yes

     

  10. 3
    people found
    this helpful.

    A 1-star review by 'Mr Richardson' 12/10/2011

    Branch:
    65-66 Long Row
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Since moving into a mid terraced 3 bed property i've had nothing but stress with this company. They did a gas safety check at the very last minute, the property failed it! I the was told i couldn't move in! I'd booked removals, hired help and took 2 days off work for nothing! They said sorry but i was left out of pocket not them. Since moving in they've not returned my calls when i've complained about outstanding repairs, and they've even ignored the letters i've sent them demanding action. To sum things up, they don't care about customer service. They only want your money be it fees or rent etc.

    My property is a disgrace i pay over 500 notes a month to live in what can only be discribed as a accident waiting to happen. The shit hole isn't even secure! My living room window opens from the outside, as the lock is broken! And i reported the problem a year ago!

    Make your own mind up!

    Was this review helpful? Yes

     


 
  1. 2
    people found
    this helpful.

    A 1-star review by 'Frances Bourne' 28/9/2011

    Branch:
    25 Skinnergate
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    What a complete wast of time and our money. We paid £££ for a package including a glossy brochure. 7 months on and still we have not seen a copy of the brochure. None of the 3 viewers had received a brochure. Someone we knew who had sold rang for a copy of the brochure - she was coming up to the northeast to view houses the next weekend. Information did not arrive until after her weekend visit and then all she received was an A4 piece of paper with a 1 inch photo of the house and a few lines of description, with another cottage that was a lot cheaper. No phone calls, nothing. We have taken the property off them now - but they have not returned our calls, responded to our letters. This is probably some of the worst customer service I have ever come across. Often there is an answering machine on. I stood in the office and listened to the staff on the phone - they appear to have had no training and quite honestly, do not care. But it starts from the top - the Ombudsman beckons

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  2. 1
    person found
    this helpful.

    A 1-star review by 'Tim' 20/9/2011

    Branch:
    185 Stoke Newington Church Street Stoke Newington
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Terrible, terrible terrible. We lived with a hole in our ceiling for a whole year that water poured through when we showered, this was never fixed. Our freezer was warmer than the fridge, never fixed. We had a gate on our front door, this had no key and was never fixed. We repeatedly asked for all these things to be fixed but nothing was ever done, Bairstow eves where supposed to be managing the property. When we moved out we were told the oven top had not been cleaned, it had, and as a result a new oven would need to be bought! To top it all off we found out later our deposit was never kept in the deposit protection scheme, when we said we wanted our full deposit returned + interest, as it had never been correctly kept, they told us to take them to court or go away.
    The worst excuse for a company I have ever seen.

    Was this review helpful? Yes

     

  3. 1
    person found
    this helpful.

    A 1-star review by 'Never Again' 19/9/2011

    Branch:
    4 Bridge Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    I find it difficult to say anything positive about Bairstow Eves or the Countrywide Group to be honest. Firstly they don't have a complaints department so you just end up getting fobbed off. Do Not Use the Solicitors provided by them (you give them control over the purchase) it gives them the power to mess you around and get away with it, I know from personal experience.
    After the sale of the property fell through I had a nightmare of an ordeal Renting through Bairstow Eves Lettings the property I had leased had fault after fault and when I informed the Letting office they weren't interested... (read more)

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  4. 2
    people found
    this helpful.

    A 1-star review by 'alan_little2011' 8/9/2011

    Branch:
    185 Stoke Newington Church Street Stoke Newington
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    THE WORST LETTINGS AGENTS IN LONDON.
    dealt with K and S

    I let my property out to this particular agent, all i got was problem after problem. there where taking 12% of rent for nothing. All the problems the tennants had were emailed straight to me. I was given no advice as to wether it was my responsiblity to resolve this issue or wether its the tennants. everything the tennant demands has to be provided in there eyes. They have no knowledge of thier own industry. Most Useless agents in Stoke newington. PLEASE LANDLORDS DO NOT USE THEM.

    Was this review helpful? Yes

     

  5. A 3-star review by 'cr' 8/9/2011

    Branch:
    35 The Street
    Services:
    Conveyancing
    Experience:
    Would you use the agent again? Yes

    they we're ok

    Was this review helpful? Yes

     

  6. 1
    person found
    this helpful.

    A 1-star review by 'I dealt with Luke' 4/8/2011

    Branch:
    4 Bridge Street
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    If you are going to Rent through Bairstow Eves Lettings do so at your OWN RISK!
    If any appliances are supplied with the property when the Tenancy Agreement is signed, make sure you get the appliances checked YOURSELF!

    Pay for an Electrician and Get your own PAT Test done on all Appliances that are Supplied prior to moving in.
    If any appliances that are supplied are found to be faulty GET IN TOUCH WITH TRADING STANDARDS AND REPORT IT! Refuse to move in your life might depend on it!!!

    Was this review helpful? Yes

     

  7. 1
    person found
    this helpful.

    A 1-star review by 'nil' 26/7/2011

    Branch:
    41 Junction Road Archway
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Told that I couldn't see a property without speaking to a mortgage advisor to see if I'm 'good for it'.

    How patronising and rude. I was being treated as a second rate human. If I'd been a cash buyer I'd have not need made to 'come see the headmaster' and sit in front of them to have my personal details checked.

    The team should learn that the hard sell doesn't always work and forcing people to use their added services is infuriating. I refuse to do business them.

    Do the vendors know you do this??

    Was this review helpful? Yes

     

  8. A 1-star review by 'Sparky M' 29/6/2011

    Branch:
    78 Jubilee Crescent Radford
    Services:
    Conveyancing
    Experience:
    Would you use the agent again? No

    I decided to market my property with Bairstow eves as they appeared to be both professional and knowledgable, well how wrong could I be !! They did get people through the door and the number of viewings was impressive, however they were only supposed to show the property to potential buyers who had approved finance yet on a number of occasions the feedback was that the people who had viewed the property really liked it but could not afford it ?? They put pressure on for me to reduce the price yet the reason I decided to market the property was because of their confidence that they would... (read more)

    Was this review helpful? Yes

     

  9. 2
    people found
    this helpful.

    A 1-star review by 'VictorM' 18/6/2011

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    Bairstow Eves - Bare Faced Liars more like! Do not use this agency or specifically this branch. Unprofessional, unethical, rude and incompetent.

    Was this review helpful? Yes

     

  10. A 1-star review by 'Abby' 15/6/2011

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Used the Redhill branch recently. They were really nice and seemed really professional until I decided to proceed with a letting application with them. First of all their referencing fees are ridiculously overpriced (£125 per applicant - other places charge around £75 per applicant). This is when the problems started, the agents phoned me EVERY DAY to tell me to chase up on the references and ask them to contact the referencing agent (HomeLet) which was completely unprofessional - it was NOT my responsibility, I filled out the form and for the stupid amount I paid, I expect the referencing company to sort out contacting my referees. This continued for a good two weeks as HomeLet had 'problems' contacting referees. I had contacted my referees several times during the process and they had responded that they received no emails or calls regarding referencing. Meanwhile, Bairstow Eves were calling me every day regarding referencing which I found both annoying and unprofessional.

    I would not recommend them, I say steer well clear of both Bairstow Eves and HomeLet.

    Was this review helpful? Yes

     


 
  1. A 1-star review by 'Andy' 6/6/2011

    Services:
    Conveyancing
    Experience:
    Would you use the agent again? No

    I have today contacted them regarding a property that I saw in their window yesterday, it was advertised at £59,995 for a 2 bed. detached mobile home - I then had a look on their web page today and found the same advert with a photo of a double unit stating it was 2 bedroom, but when I looked at the Floor Plan it showed a single, 1 bedroom unit !!! I contacted the office to find out further details and to arrange a viewing, but was told that the 2 bed unit was £125,000 not £59.995 as stated on the web page and in their window ! This is definitely misrepresentation. They are offering a property for sale that does not exist. I found the staff very unhelpful and they would not admit that they were in the wrong.

    Was this review helpful? Yes

     

  2. A 1-star review by 'mac' 5/6/2011

    Branch:
    168b High Street
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? No

    One of the worst experiences of my life, after a brilliant sales pitch by the MD, the house was put on the market, overpriced, at his incidence so no viewings. After dropping the price by us to a realistic price after our own research, things started moving. But with every viewing, we were left with no feedback, no phone calls to keep us updated. The MD usually hiding when we popped in the shop. After a buyer was found we had to deal direct with the buyer to get the information we needed. Also the photos taken for the adverts were used incorrectly. A buyer was found, true, someone who saw the ad, that cost us £4000 with no backup or support. Not a bad profit for sitting on your backside.

    Was this review helpful? Yes

     

  3. 1
    person found
    this helpful.

    A 1-star review by 'Essex Buyer' 1/6/2011

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Unfriendly staff, did not return calls, not even sure offer made on property was passed on to the vendor. What a shambles!!..

    Was this review helpful? Yes

     

  4. A 5-star review by 'mozcore' 1/6/2011

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I used these guys to sell two properties - mine and my partners. They were very helpful especially when the people we were buying from pulled out not once but twice! They kept everyone informed and when we lost the one we wanted they kept the bottom of the chain together. Add to this they were very pro-active and found us a property to buy. A very professional service. Would reccommend the Ealing office to anyone!!!!..

    Was this review helpful? Yes

     

  5. A 1-star review by 'Wakka1201' 13/5/2011

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    This branch are an awful estate agents that misrepresented a property that I am still trying to buy almost 9 months after first seeing the property. In all their advertisements for the house they said it was a freehold but after we agreed price and our solicitor did the searches it was found out to be a leasehold that the bank had repo'd and were trying to sell. 3 months after agreeing price where we came up to meet their valuation (..despite our valuation from the bank being lower and more recent..) we are now in a process where the bank who owns half have not even agreed a price with the housing company who own the other 50% and the freehold. So much for it being a freehold Bairstow Eves Great Barr! We now stand to lose £1,500 in fees to mortgage arrangements and solicitors costs. Which may not sound like a lot but for myself and partner both only 23 it is a lot of money.

    Was this review helpful? Yes

     

  6. A 1-star review by 'bad experience' 6/5/2011

    Branch:
    105 Coulsdon Road Old Coulsdon
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    I had a terrible experience with Bairstow Eves today!

    I made an appointment for a property viewing with Bairstow Eves this morning. Also, their sales person insisted that I need to talk to one of their mortgage advisor and said this mortgage advisor will be free in 20-30mins. I checked my schedule and I have one hour before my next appointment. So I agreed that I would talk to their mortgage advisor. However, one hour passed and no one rang me. I had to move to my next appointment. While I was busy the mortgage advisor rang me, I had to interrupt my work to answer the phone and said I was... (read more)

    Was this review helpful? Yes

     

  7. A 1-star review by 'shah' 30/4/2011

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    I had the most awful experience today. The lady was rude said she had nothing for me to look at. Talked me like I was nothing. I got up to leave and she asked me why I stood up!! Because you said you had nothing for me to buy???

    Was this review helpful? Yes

     

  8. A 1-star review by 'DPNixon' 29/4/2011

    Branch:
    105 Coulsdon Road Old Coulsdon
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Doing business with Bairstow Eves was one of the worst decisions I have ever made. Once they have your money, they don't give a damn. They won't even return your phone calls. I really cannot express my disgust without resorting to expletives. If you do business with them, you will regret it.

    Was this review helpful? Yes

     

  9. A 1-star review by 'JON' 13/3/2011

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    What can I say about this shower other than be warned everybody they take your deposit and when you opt to move on they help landlords to rip you of by claiming spurious repair bills and not releasing your deposit.

    Was this review helpful? Yes

     

  10. A 1-star review by 'john' 10/3/2011

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    The employees are unprofessional and rude.The landlord didn't get the property ready as per the tenancy agreement but they claimed it is ready and insisted on shifting into the house.They overchagred for all the services they provide like referencing and administrative work. They are only concerned about money.

    Was this review helpful? Yes

     


 
  1. A 1-star review by 'Jon' 3/3/2011

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    ]]
    This company gives more credence to the fact that Estate Agents are con artists, I was given a verbal quote for commission of 1.5% then in writing a fixed fee was insisted on some

    Was this review helpful? Yes

     

  2. A 1-star review by 'palacegirl' 28/2/2011

    Branch:
    3 Station Approach Hayes Lane Kenley
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    In a nutshell....NO Feedback, NO communication, No Advice, No Support. And after four months of nothing we were told you might want to drop the price by ten thousand pounds!!! Needless to say we have now taken the house off of the market with Bairstow Eves..... good luck if you decide to go with BE you will need it!!

    Was this review helpful? Yes

     

  3. A 1-star review by 'Glyn' 27/2/2011

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    After meeting with ********** whilst loking at a property with my son with maybe the intention of buying. He adopted the most dreadful attitude and was very rude and obnoxious to myself and members of my family. We do not intend to have any further dealings with this estate agent.

    Admin note: Agent's name has been removed

    Was this review helpful? Yes

     

  4. A 1-star review by 'R8' 27/1/2011

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Asked me why I was taking so long to find a property (only 6 months), why I keep changing my mind, and then reprimanded me for not returning their ambiguous phone calls (we've got something new, can you pls ring us back...) Then they hung up on me!

    Was this review helpful? Yes

     

  5. A 1-star review by 'Cleggie' 21/1/2011

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Selfish and arogant. Been gazumped 3 times off these now through their sly dealings and backhanders. Such a high turn over off staff and so unhelpful. Do not buy off these people, they have their favourites so you wont stand a chance.

    Was this review helpful? Yes

     

  6. A 1-star review by 'Olympian' 6/1/2011

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    These people are not only incompetent but also rude. On one viewing the prospective buyer said the only reason they would not purchase the property was because it did not have a boiler. In fact there was a boiler and a new one to boot! The person from Bairstow Eves who conducted these people around told them there wasn't a boiler in the house and so lost the sale. They will also inflate their valuation just to get the vendor hooked and then, as in my case, say the price needs to be dropped shortly after signing with them! Buyer and seller beware!

    Was this review helpful? Yes

     

  7. A 1-star review by 'Brian Mc Ginty' 1/1/2011

    Branch:
    105A High Road Beeston
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    The people who work in this agency change by the minute, and all are incompetent - bear in mind that Bairstowes operate on a franchise basis, and actually encourage unqualified individuals to apply to join the 'business'. If you do decide to use this Agency then 'Buyer beware!! For those who have, and want to complain, the MD's name is a Mr Nck Owen Tel: 01733-551844 address : 10 Cowgate, Peterborough, Cambs. PE1 1NA - e-mail: nickowen@bairstoweves.co.uk.

    Was this review helpful? Yes

     

  8. A 1-star review by 'furious' 17/12/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Most horrible experience. Great at the point of selling their services, tonnes of promisses. In reality - worse than nothing. I chose them to sell my property back in July. Also instructed them and paid for EPC. Photos of the house were made by a phone camera by head of branch - looked dreadful (should have stopped there and than, but trusted them as 9 years ago purchased this property from this manager and this branch). End of October - 4 vewings, none successsfull. Have not heard from them at all - had to call myself and every time would have to listen for 20 minutes of bla bla re... (read more)

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  9. A 1-star review by 'alansmith0017' 14/12/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Let down last minute after close to exchange - sold the property to someone else after telling me the vendour decided to take it off the market - total crap as I found out they sold it to another purchaser. The branch never keep to their word - all the team.

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  10. A 1-star review by 'michaelr52' 10/12/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    I originally had 3 valuations of my property and after going with the agent I thought was the best (did not have much joy with them) I changed to Bairstow Eves. The same guy came round and whilst he seemed fairly knowledgable, was quite slimmy. However I pushed on and whereas originally their commission was 1.5% he now stated they had moved to a fee basis. I assumed (mistake I realise) that the fees would be about the same, however, it turned out to be nearer 2.5% plus VAT. Furthermore I paid

    Was this review helpful? Yes

     


 
  1. A 1-star review by 'Professor' 28/11/2010

    Branch:
    1 Silver Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Not to be trusted.The upbeat sing song voices the negotiators project are a phoney masking tactic.The disdain for clients and the deception that seems to be prevalent and accepted as the norm in the industry is a sickness that needs to be tamed and regulated with consequences that should include fines to keep them honest. Be on guard!

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  2. 1
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    A 1-star review by 'Pi$$ed off with B eves' 28/10/2010

    Branch:
    4 Bridge Street
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    Complete cowboys(girls), the sort of agent that will tell you anything to get an instruction, and then throw every excuse in the book at you for their lack of care, attention, and expertise. Please stay away from this agent. I had a pristine property advertised to let, three months later no offers apart from a potential tenant who failed the credit checks. Even specified that I wanted professional genuine tenants, and thats all they could come up with in three months. Funniest thing is I gave it to another agent, and they managed to get me a respectable tenant within three working days! Stay away, you have been warned. Don't be fooled by the corporate background, doesn't mean a thing, be wary of agents that promise you the earth, and deliver sweet FA.

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  3. 1
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    A 1-star review by '703' 10/10/2010

    Branch:
    53 Harborough Road Kingsthorpe
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    ]]
    Warning Do Not Use These Cowboys!!!!

    Incompetent, Unprofessional, Untrustworthy. I made an offer on a property that I liked, the seller accepted my offer. I was then informed that I needed the deposit money by the end of the week, as the seller was keen to sell. With all this I was under the impression things were moving. 4 months later they tell me the seller was in negative equity and was never in a position to sell. As a result of being messed around I pulled out. I would stay away from them and use a real agent like Your Move is probably a safer option. I say that now after learning the hard way. They certainly live up to the industry nickname- 'B****** Thieves' I can say that as they cost me about

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  4. 1
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    A 1-star review by 'lykastar' 22/9/2010

    Branch:
    252 Heathway Dagenham
    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    I am appalled beyond words with the way I have been treated by a Lettings Negotiator in their Barking office.

    I live in Nottingham and study in London. Due to personal reasons, I was unable to travel to London and visit estate agents until two weeks before my moving date. I was therefore quite worried that I may not be able to find decent quality accommodation in a secure location on time.

    I visited many estate agents in Barking and Ilford. None had anything for me, but all promised to get back to me as soon as a suitable property came. It was then that I made the extremely regrettable... (read more)

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  5. 1
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    A 1-star review by '37' 21/9/2010

    Branch:
    114 Station Road
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    Well, where do I start, from making up viewings and never giving you any feedback, they truly arent very good.... use another agent.

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  6. 1
    person found
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    A 1-star review by 'jules64' 13/9/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Absolutely terrible. I wouldn't recommend to my worst enemy ! I made an appointment for BE to come and take photos etc so they could begin marketing our property ASAP. I made the appointment two weeks hence and as a result booked three days off work in order to spruce the house and garden up in preparation. They were due to come on Friday at 10.30pm. At 9.30 on the same day I received a phone call to say that no one would be coming as someone in the office was off as their dog had died and it had left them short staffed!!

    I'm a dog lover but for God sake ! Couldn't they have closed the office and fulfilled their existing appointments. I was absolutely disgusting. Having arranged time off work and spent a lot of time and effort in getting the house organised I am now left with having to wait another three weeks before I can get a different agent to fit us in.

    Shocking - don't use them ! Also, can't find a HQ address to complain anywhere.

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  7. A 1-star review by 'cash buyer' 23/8/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Disgusted with attitude of manager and staff. They are bullies and cost me a lot of time and money in travel and hotel for viewing on a house they had accepted my offer on. I believe that as a cash buyer they have gazumpted me on a repo house in Stockton. Total waste of time and money. You would be treated better by a used car salesman. They are not regulated.

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  8. 1
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    A 1-star review by 'Mo' 20/8/2010

    Branch:
    7 Medway Parade Perivale Greenford
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    In my opinion this estate agents is absolutely disgraceful their customer service is appalling and the staff need some classes on etiquettes. Avoid this estate agents.

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  9. A 1-star review by 'gemstar' 6/8/2010

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    ]]
    OMG what a bunch of lying theifs! They came to value my house and said they were based in Brierly hill but it wasnt till I had signed the contract that they told me that that office had actually shut down and they are now working out of the stourbridge branch. Not only that but the so called office manager said that "all estate agents charge a withdrawl fee" which at the time (sept 2009) was not true, as halifax didnt charge a withdrawl fee. It has been on the market for 11 months and i have not had 1 single viewing or 1 singla phone call or email with any update or feedback from the... (read more)

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  10. A 1-star review by 'Disgusted Customer' 4/8/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    We placed our property on sale with Bairstow Eves over two weeks ago. Despite asking them to wait for us to dress the property properly they came and took photographs and posted these on Rightmove. The photographs were appalling and we have since asked for them all to be replaced at least six times with various members of staff including the office manager. Today when I accessed Rightmove they had added one photograph of the Master Bedroom as this has been missed out of the original set completely. To add to the problems they have advertised the property but have not included any 'Full... (read more)

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  11. 1
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    A 1-star review by 'Disgruntled customer' 4/8/2010

    Branch:
    114-118 Parkway
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Appauling customer communications - seems to be no-one in the office on most occasions and do not return phone calls/messages. If you're selling a property with Camden branch my advice would be - don't - they dont seem to be in any hurry to sell your property so look elsewhere!

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  12. 1
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    A 1-star review by 'Thomas' 2/8/2010

    Branch:
    6-10 Headgate
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    In the middle of Court action for negligence, sold property in Jan 2010..... its now Aug 2010 and still on going due to their constant cock ups! Absolute rubbish... and extortionate fees (which they will be luck to get!). Do not use!!!

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  13. A 3-star review by 'Robin' 22/7/2010

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    I found a buyer for my property fairly quickly, but what followed was a series of poor communication which almost led to me losing the sale. After hearing nothing from anyone for at least three weeks after the buyer had a survey done on my property, I phoned Bairstow Eves only to be told that "no news was good news." I was flabbergasted when my buyer turned up for the second viewing almost 10 weeks after the first one and immediately had a go at me for delaying the process!! It turned out that someone in Bairstow Eves didn't bother to inform their legal team to proceed with the paperwork for... (read more)

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  14. A 1-star review by 'down hearted' 20/7/2010

    Branch:
    110 High Street Coleshill
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Terrible communication. Wanted us to reduce after 2 weeks on the market with them to a ridiculous price. Did not know their area. 2 viewers in 2 months - one hadn't sold, one not interested viewed in 3 minutes, probably just sent to keep us quiet! Very disappointed. Bad service for extortionate rates. Would never use them again!!

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  15. A 1-star review by 'billy' 19/7/2010

    Branch:
    10 Kingsley Park Terrace Kingsley
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? No

    Very pushy, find your address without your permissions, when you tell them not to send thing to your address as you live with someone they say you sound dodgy.

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  16. A 1-star review by 'Joel' 19/7/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Requested a valuation on my property. It took the agent all of 5 minutes to view property, and dashed from room to room, he was curt, never smiled and gave the impression that he really couldn't be bothered with a property of such low value. He also made condescending remarks abouth some areas of the property. Will never use this estate agency again and will not recommend to others.

    I might add that a totally different perception was received from a competing estate agents who were polite helpful, reassuring and their expertise and sincerity shone through. I'll be marketing my property with them in the very near future. They have gained my business!

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  17. A 1-star review by 'Annoyed' 17/7/2010

    Branch:
    57 Park View
    Services:
    Surveys
    Experience:
    Would you use the agent again? No

    They were terrible - put the flat on the market for more than we thought it was worth then asked us to reduce the price 1 month later, couldn't get the advertisements correct, tried to bully us into taking money that we could not afford to take. All they want is a quick sale and send people around to your property who are not even interested. Complete time wasters, showed people around at the begining but near the end couldn't even be bothered to do that so we had to do it. We took our house off the market eventually because we were sick of the time wasters and them trying to convince us to take an offer we couldn't afford even though we were in no hurry to move.

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  18. A 1-star review by 'Ann' 12/7/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Terrible service, we are currently trying to buy a house with them acting for the Seller, our house is sold, survey complete. However we are waiting for them to pull their finger out and get our survey completed - apparently there are 'communication' errors!

    Also they did not put forward our offer to the Seller for 3 days (which I since understand is against the law or their code of practice etc) - they also have an inhouse mortgage advisor, we had already sorted out mortgage etc prior to putting an offer in - he basically bullied us for an hour saying we could very well lose the house if we did not sign up to their mortgage, luckily I had my husband there and didn't sign anything, but I did come out of there in tears feeling awful and bullied.

    Shocking service would never ever use them again for buying or selling (as I don't believe they have anyone's best interests) except their own pockets.

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  19. A 1-star review by 'Unhappy Tenant' 10/7/2010

    Branch:
    28 Norfolk House George Street
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Horrible ...and unprofessional... just stay away from them. They have given me the Flat uncleaned and its been a week we are chasing them... Even the inventory report says the house is damaged and needs cleaning. But they told us that its cleaned and gave the keys. We are living in Dirt and Dust and filth ... and they still dont think there is any issue.

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  20. 1
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    A 1-star review by 'Beba' 30/6/2010

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    Recently I rented my house trough Bairstow Eves branch at Worcester Park. I must say that the customer service is so appalling there I wouldn't recommend to anyone to use that particular branch. I only wish that I read all this reviews before I decided to rent my property trough them. I'm looking for their head office contact details to make official complaint (any suggestions?).

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  21. A 1-star review by 'stressy bessy' 10/6/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    We ended up seelling the house and 30 grand less because of the useless lawyers. The buyers sent back the contract unsigned on the completion date. We were pushed and pushed for a date. Told we had to be out by 12th april. I gave up my job as we were moving over 100 miles away. The consequnces of this have had a terrible knock on effect. I am now jobless, as is my partner, lost the house we were supposed to be buying, now struggling to pay bills and mortgage getting into debt all because of them. I wish I could sue them.

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  22. A 1-star review by 'Naresh' 4/6/2010

    Branch:
    11 Queensbury Circle Parade Streatfield Road Kenton Queensbury
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    This is one of the ugliest face of professional world when Bairstow Eves Queensbury Branch in London let down prospective long waiting customers, I had called several times to view one of the property in Kenton area and request so many different sets of time, finally I did arrange according to their offered time for viewing 11.00 am to 11.15 am on last Saturday 29th May 2010, I was there at exactly 11.05am, there were other viewers as well in side the property and staff member from agency also looked at us while we looking a space to park our car the moment we reached at the side front of the... (read more)

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  23. A 1-star review by 'Lou' 31/5/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Not good at all, we all know the current housing market is slow, I originally had my house up for sale privatley and had around 6 viewings over a 3 month period. I wanted to try get things moving faster so I put it up with Bairstow Eve.

    A man came over to value property he was very polite and professional. He later came back again took measurements and photos for advertising the prop. One of the unique selling points of my house are the sizes of rooms so I was disappointed to see my prop advertised without this info therefore I had to call them and request this was included. Couple of... (read more)

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  24. A 2-star review by 'Hebden' 22/5/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    3 viewings in 10 weeks, did not know the area, racist comments from Duston branch, and set up bogus viewers when gave them 2 weeks notice. Very unprofessional - do not use them - time-wasters!

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  25. 1
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    A 1-star review by 'Who Cares' 19/5/2010

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    After 4 months of registering with Bairstow Eves to let my property I still have had no money from them even though I have sent many letters by recorded delivery asking for my money.
    I bought the house with tenants already in, all Bairstow Eves had to do was collect money, I would not recomend them at all. Are all letting agents the same?

    Bairstow Eves even told my tenants to send the first payment to the previous owners which they did.

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  26. A 1-star review by 'KT' 14/5/2010

    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    I cannot express fully just how awful we have found Bairstow Eves to deal with. Their complete incompetence, and total inability to return calls (or answer their phones) is almost laughable - if it wasn't so extremely frustrating. We have been chasing daily and never had calls returned: someone is off sick; someone is out of the office; someone will call back in ten minutes - they never do.

    We were then lied to repeatedly, and when we finally decided to take things into our own hands we discovered the current tenants and the private landlord had also found the company impossible to deal... (read more)

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  27. 1
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    this helpful.

    A 1-star review by 'Dee' 15/4/2010

    Branch:
    105 Coulsdon Road Old Coulsdon
    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? No

    Unprofessional staff who make information up as they go along, with a wholly ineffective branch manager. They also sit on client money. Do not use them, you will regret it

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  28. 1
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    A 1-star review by 'meerkat' 20/3/2010

    Branch:
    57 Park View
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    The rudest most unprofessional people I have ever tried to deal with. If you dare to point out their mistakes to them, which were many they don't like it and terminate your contract with them, but they still want payment if you sell to someone that they have introduced. Its about time Estate agents realised that time is running out for them, hurry up Tescos and get your website up an running!

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  29. A 1-star review by 'hourglass' 19/2/2010

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    I put my property on the market with the Romford branch in mid December, my partner and I decided to leave the keys with the agent as we both work full time and do not get home until late. We found out they had taken somebody to view the property without gaining our consent first. When we questioned this we received a feeble apology.

    Following that we were told of the odd viewer who arranged an appointment but we received no information as to whether these people even turned up or what their feed back was, again when I questioned this it was reported that they had feedback on our file, but had neglected to pass this on to us.

    By now I was extremely angry and frustrated with the lack of service, we were receiving from the Romford branch so we sent in a letter of complaint.

    A week later I received a call from the area manager who apologised and said they would like to make it up to us, but not before he had insulted me by telling me '

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  30. A 1-star review by 'charlie' 17/2/2010

    Branch:
    48 The Galleries
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    If Carlsberg did estate agents it certainly wouldn't be these. I have tried on a few occasions to view properties with a view to purchasing but time and time again they don't turn up to show you the property or even call you to tell you they are not coming, they seem unable to run a simple diary to arrange viewings as every time you call they say your details aren't in the book & the one member of staff seems to have a right attitude.

    If all their branch's are as bad as this one then I'm amazed they still have a business.

    Avoid like the plague....

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  31. A 5-star review by 'HAPPY' 4/2/2010

    Branch:
    78 High Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I found out that the new branch of Bairstow Eves is under a new franchise and under new mangement and new location. Had very bad experience with the old High Street cowboys so thought I'd see whats new.

    I can honestly say the new guys are superb! Really friendly, attentive and I felt that they deserved my business. Didn't let me down at all and they sold my portfolio in great time, kept me informed of everything and really helpful!!

    Give them a try!

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  32. A 4-star review by 'Emgee' 15/1/2010

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    I used the Putney branch and have no complaints at all. Admittedly the buyer was handed to them on a plate as he lived nearby and was interested in the property before I placed it on the market with them but they were helpful, friendly, kept in regular contact with me and I had absolutely no problems with them. I guess it varies from branch to branch and person to person.

    Was this review helpful? Yes

     

  33. A 5-star review by 'Humperdink' 6/1/2010

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    The team, Scott, Matt and Fred, were excellent - five stars. They advised like professionals. Matt, particularly, was very helpful on helping us prepare the house for sale and on negotiating on our purchase. All three of them deserve a much better reputation than estate agents generally have.

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  34. 1
    person found
    this helpful.

    A 1-star review by 'Procrastiantor' 21/11/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    We looked at a few properties with Bairstow Eves, plus a load of others. So we phoned up to ask if one of the properties we had viewed definately had a washing machine as we couldn't remember. Yeah, definately we were told. A few weeks later we moved in to find no washing machine. In the end they told me it was let as seen and basically called me a liar. I had got everything else in writing - E.g. I asked the landlord for a dishwasher because there wasn't one, got confirmation in writing etc, but as they had assured there was a washing machine we had not done anything else.

    When I spoke to the woman, it was clear she remembered the conversation, but chose to pretend it never happened to cover herself.

    Never Never use again. Not had much luck with letting agents, maybe they are all as bad!

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  35. 1
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    A 1-star review by 'balwinder' 13/10/2009

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? No

    Wanted to buy a property, agreed the price all the paper work ready and what to they do? Stab me in back, sell to another party, shameless.

    Never trust them again. Anyone using them should be very very carefully. In fact do not use them at all.

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  36. 1
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    this helpful.

    A 1-star review by 'Chiku68' 12/10/2009

    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? No

    I saw a property and made a offer.The offer was accepted and all the paperwork started.One Week after the offer received a phone call someone else has viewed the property and offered higher amount.

    Already more than a thouasand pounds have been taken from my account. Never again trust any one from this agency. Very deceitfull.

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  37. 1
    person found
    this helpful.

    A 1-star review by 'lol' 20/8/2009

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Viewed a property which had an offer made on it, the public notice in the newspaper stated any offers over that amount, please contact agent within 7 days. We were given the total run around by the agents, the person dealing with it was never available so eventually we put the offer in writing and hand delivered it. We never heard any further as to how the offer was received by the vendor and once again no-one was available to speak to about this, at the agents. We actually met up with another couple who had been to view the same property and had also had made an offer, they apparently had recived much of the same treatment. It looks very much as though for some questionable reason, the agents did not intend anyone else to actually have the possibility of securing the property, despite the required, public notice.

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  38. 1
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    A 1-star review by 'unhappyviewer' 13/8/2009

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Spalding branch. I tried viewing a property - but they only wanted me to go on a block booking as they would not drive the 15 minutes to the house - even though they knew I couldn't make their times. I looked at the house - it has obvious structural damage which is not mentioned. The staff were totally unhelpful. I complained to the head office - I notice the details of the house have not been changed.

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  39. 1
    person found
    this helpful.

    A 1-star review by 'abattoir' 2/8/2009

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Over-valued my house, probably just to get my custom. Outrageous fees, nearly twice as much as other agents. Found the staff ignorant and impersonal.

    Was this review helpful? Yes

     

  40. A 1-star review by 'chippy' 25/6/2009

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    I tried to buy an apartment in Newcastle from this agency. After they recieved an offer from me they simply took it to the other bidder and got another 3 grand out of him on the promise they would not go back to me if he played ball. He did and I was never contacted again. This is highly disreputable practise from a (clearly) highly disreputable firm.

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  41. 1
    person found
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    A 1-star review by 'mantyb' 26/5/2009

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    Entered my bank account without notification and took money, leaving me to think my identity had been stolen and my card cloned. When I did eventually speak to the admin he was totally diinterested and rude. Never had any updates from them or calls, needless to say I am no longer marketing my property through these cowboys!!!!

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  42. 1
    person found
    this helpful.

    A 1-star review by 'bairstow thieves' 8/4/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I would not recommend them to my worse enemy. Completely miss sold the property to us in the first place. After paying all of the huge deposit and agreeing a move we turn up with our removal van filled with all our belongings to find that the landlord had moved NONE of her things out of the flat and Bairstow knew this and failed to inform us. We had to put all of our things into storage and couch surf for a whole week! When we did eventually move in a week later the property was still not cleared and the work we were promised would be completed before we moved in had still not been done,... (read more)

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  43. 1
    person found
    this helpful.

    A 1-star review by 'Pegtop' 5/3/2009

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    I put an offer in for a bungalow at the asking price and the offer was accepted with the understanding that my property would be sold as quickly as possible.

    Two days later I was told that someone had made a cash offer for the bungalow that was under the asking price and which was accepted and the sale was to go ahead.

    Had I been informed sooner that a cash buyer was in the picture then I would have offered to go ahead with a cash sale (which I was able to do but of course I hoped to sell my property first).. When I told Jamie this I was asked to prove that I had the money. What a cheek!!!!!!!! did he ask the other cash buyer to prove they had the money? I doubt it, and he knew little about them as they do not live in the area.

    I feel extremely "miffed" to have lost out through sheer incompetence, lack of information and interest from the word go.

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  44. 1
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    A 1-star review by 'JP' 19/9/2008

    Services:
    Lettings (Prospective customer)
    Experience:
    Would you use the agent again? No

    Very Very Pushy - Full of lies and completely outrageous claims - do not trust them at all

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  45. 1
    person found
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    A 1-star review by 'matthewtopping201' 24/5/2008

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    Pushy

    Was this review helpful? Yes

     

  46. 1
    person found
    this helpful.

    A 1-star review by 'lostinspace' 28/4/2008

    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? Yes

    Their website is totally useless, can't gain access to Properties for Sale generally. There is no direct link but is through other websites which just adds to the confusion, as for the google map that just takes you round in circles and gets you nowhere.

    The search is limited ie location, should cover all properties from that office but does not.
    Bedrooms should be 2 + or 3 +. Price range is per

    Was this review helpful? Yes

     

  47. A 5-star review by 'woooo!!!!' 15/4/2008

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Knew exactly what they were doing and kept me informed at all times.

    Was this review helpful? Yes

     

  48. 1
    person found
    this helpful.

    A 1-star review by 'Ronnie' 10/2/2008

    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    Nick Named "Blasted Thieves" and for good reason. Took the property away from them due to lack of commitment and comunication, I was out of the country and relying on them. Only when I returned unexpectedly and said I was going to change agent did I get ANY sort action. Too late!

    Was this review helpful? Yes

     

  49. 1
    person found
    this helpful.

    A 1-star review by 'zara' 21/12/2007

    Branch:
    78 High Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    You just can't buy a property with them, because they are soooo not straight forward and they lie about other offers. That is why I wouldn't sell my property with Bairstow Eves. I like straightforward agents who don't play stupid games.

    Was this review helpful? Yes

     

  50. 1
    person found
    this helpful.

    A 1-star review by 'Carlton' 14/12/2007

    Branch:
    78 High Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Branch Manager Sally was trying too hard, had no idea how much to market my house for, kept asking what I thought it is worth?!

    Was this review helpful? Yes

     

  51. 1
    person found
    this helpful.

    A 2-star review by 'sheeshan' 13/12/2007

    Branch:
    78 High Street
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Bairstow Eves were most unhelpful letting agent in Slough. When the landlord failed to fulfill some of their obligations then it was left for us tenants to chase the landlords. The place we rented was filthy when we moved in. We had to push for an inventory and even then received no correspondence in respect of that or where deposit is to be held, which can affect statutory protection.

    Was this review helpful? Yes

     

  52. A 3-star review by 'to' 28/10/2007

    Branch:
    78 High Street
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? No

    Bairstow Eves are very pushy but average service.

    Was this review helpful? Yes

     

  53. A 5-star review by 'doctordoctor' 12/9/2007

    Branch:
    29 Denmark Hill Camberwell
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? Yes

    Without a doubt the best agent to use in and around Camberwell SE5. They got me the highest price ever achieved on my road and were professional from start to finish. Their Branch Manager, Jon Cook, is knowledgeable and a pleasure to do business with. It's a shame that more Estate Agents can't be like them.

    Was this review helpful? Yes

     

  54. A 1-star review by 'Me' 12/8/2007

    Branch:
    78 High Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No





    User 'Me' rated Bairstow Eves but did not write a review.

  55. 1
    person found
    this helpful.

    A 1-star review by 'Scooby Doo' 12/8/2007

    Branch:
    78 High Street
    Services:
    Sales (Prospective customer)
    Experience:
    Would you use the agent again? No

    Property was already sold (SSTC) but I wasn't told by agent.
    If I was told then I would'nt have travelled over 2 hours to see the property, unless I was going to offer more than the asking price.

    Was this review helpful? Yes

     

  56. 1
    person found
    this helpful.

    A 1-star review by 'villa' 22/6/2007

    Branch:
    78 High Street
    Services:
    Sales (as a Vendor)
    Experience:
    Would you use the agent again? No

    Took house off market with this agent as communication was terrible.

    Was this review helpful? Yes

     

  57. 1
    person found
    this helpful.

    A 1-star review by 'kcook' 5/10/2006

    Branch:
    78 High Street
    Services:
    Sales (as a Buyer)
    Experience:
    Would you use the agent again? No

    Very pushy. Didn't like their approach.

    Was this review helpful? Yes

     

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Agent Details for Bairstow Eves


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Review Statistics for Bairstow Eves


Review Summary
 
Total Reviews:
96
Total Ratings:
97
First Review :
05/10/2006
Latest Review:
08/02/2012

 

Overall Review Performance
 
Recommend :
10
Disapprove :
87

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:0 Recommend:1 Recommend:6 Recommend:0
Disapprove:7 Disapprove:12 Disapprove:12 Disapprove:6

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:1 Recommend:0 Recommend:2
Disapprove:1 Disapprove:2 Disapprove:4 Disapprove:43

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

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