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Atkinson Mcleod

Agent rating: 4 out of 5.0 based on 314 ratings. This website contains 310 user reviews of Atkinson Mcleod.

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Atkinson Mcleod

Atkinson McLeod is a London based Estate Agent specialising in Property Sales, Property Rentals and Property Management. We have offices covering the City, Canary Wharf, Kennington and Balham.

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This Agent ranked 510 out of 9265 in the UK

Overall Customer Rating

4.04 out of 5.00

257 recommend
57 disapprove

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About Reviews

Customer Reviews (Page 1 of 11)
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A 5-star review by 'Simon Pope' 8/2/2012

Branch:

143 Leman Street

Services:
Lettings (as a Tenant)
Staff Member

Elliot Sheppard

Experience:

Would you use the agent again? Yes

Having been out of the London rental market for some considerable time, I found Elliott to be an invaluable help in finding me the right flat, in the right location and for the right price. In fact, everything he did was right - from his lightning fast responses to e-mails, chivvying along the processing of documentation and contract completion, and his personable but professional and reassuring manner. I'd definitely deal with him and Atkinson Mcleod again, but I doubt that i ever will - he found me the perfect flat and i don't plan on moving anytime soon.

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A 4-star review by 'Jake Bidmead' 8/2/2012

Branch:

135 Leman Street

Services:
Lettings (as a Tenant)
Staff Member

Elliot Sheppard

Experience:

Would you use the agent again? Yes

There where some complications at the start, as we ha got the property, then somehow we didnt have it, but this was down to mis management between two branchs of atkinson mcleod. as far as customer service goes im statisfied, it was long and draw out but elliot was very helpful and tried his hardest to get the paper work through and get us into the property as soon as possible. since weve moved it weve had no problems at all, weve had no visits from the landlord and the house is great.

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A 5-star review by 'cbates01' 8/2/2012

Branch:

143 Leman Street

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

Elliot showed me the property and from there on was very helpful in answering all my questions about the property. As I was moving from over 50 miles away he met at the property on the day of moving in to drop off the keys which helped a lot. Overall a very efficient and unobtrusive service, which is what you want.

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A 5-star review by 'cbates01' 8/2/2012

Branch:

143 Leman Street

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

Elliot showed me the property and from there on was very helpful in answering all my questions about the property. As I was moving from over 50 miles away he met at the property on the day of moving in to drop off the keys which helped a lot. Overall a very efficient and unobtrusive service, which is what you want.

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A 5-star review by 'Jahanara Khan' 7/2/2012

Branch:

181-183 Kennington Lane

Services:
Sales (Prospective customer)
Staff Member

Simon Moss

Experience:

Would you use the agent again? Yes

It is a pleasure to see such a professionalism and honesty. Atkinson McLeod should be very proud to have Simon Moss. He is very easy to talk, trust worthy, professional, concise and highly respectful. I highly appreciate his help as I'm alone house selling is a big big decision but really Simon made it very easy for me and I have made up my mind with when, how and who to get my home sale done with.
Thanx allot keep it up we need people like you to guide us. I wish him all my best wishes to excel in his career.
Regards

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A 5-star review by 'Daniel' 2/2/2012

Branch:

135 Leman Street

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

Karl got us moved in within a week of seeing the property. He put loads of effort in, even on his day off (and gets special thanks for putting up with me getting quite stressy).

Really good service, and a really nice guy.

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A 5-star review by 'Nina' 1/2/2012

Branch:

181-183 Kennington Lane

Services:
Lettings (Prospective customer)
Staff Member

Alice Howell

Experience:

Would you use the agent again? Yes

I was looking to rent a flat in the Kennington area and spoke with a large number of estate agents. By far, Alice was the most helpful estate agent with which I spoke. She was very prompt and responsive even with my very long list of requirements. She was always available and very friendly and attentive. If you are looking to rent a flat in this area I would strongly recommend going to speak with Alice and would definitely go back to her in the future.

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A 5-star review by 'Maxime' 1/2/2012

Branch:

143 Leman Street

Services:
Lettings (as a Tenant)
Staff Member

Clinton Thomas Ed Gosling

Experience:

Would you use the agent again? Yes

I am very grateful to Clinton and Ed for providing excellent client service. I was locked out of my flat on a saturday due to a key problem. Clinton and Ed, who were working at the agency, made dozens of calls to the landlord, property managers and other people. They searched their offices to find out where my keys were. In the end they resolved the issue and I was very relieved to be able to get in my flat.
I really appreciated their help especially as it was a saturday and since it was not their job to manage such issues. Many thanks to them! Overall I must say that Atkinson McLeod has always been very helpful and responsive to my queries as a tenant.

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A 5-star review by 'Alice Bell' 30/1/2012

Branch:

135 Leman Street

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

I found Kiran Sandhu of the Atkinson McLeod City Sales office to be extremely genuine from the outset and this is why I chose him to sell my flat in E1. I met with at least four estate agents and I felt that Kiran took more time to correctly value my flat and to speak to me about what was involved so I did not just feel like a number. There were some tricky moments during the process, but Kiran was at all times professional and acted in my best interests throughout. I would not hesitate to recommend Kiran as the best agent to sell your property.

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A 4-star review by 'Alexandra' 24/1/2012

Branch:

143 Leman Street

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

I moved to London just recently from abroad. That is why it was not too easy for me to arrange for viewings and find a new place to live in. Karl from the lettings team was really helpful and managed to find exactly what I was looking for. Without him my move would have definately been a lot more trouble!

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A 4-star review by 'Marc23' 18/1/2012

Branch:

Unit6 Phase 3b South Quay Plaza Canary Wharf

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

My girlfiend and I are new to London and so, had not experienced how different and more stressful it can be trying to find a property in London compared to back in Glasgow, Scotland.

Antony Botha from Atkinson McLeod has been extremely helpful throughout our experience and has always given us plenty of his time to answer our queries. He has so far made the experience of moving into a flat in London straight forward and as stress free as possible. Hopefully, we can close out this experience and have no hitches when moving into the flat in the next couple of weeks! I will gladly write another review after I have been successfully living in the flat for a month and I have had more dealings with Antony and Atkinson McLeod.

So far, so good. No complaints at all.

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A 5-star review by 'Eddie May' 12/1/2012

Branch:

31 Bedford Hill Balham

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

In 20 years of renting property in London I have never come across a more helpfull estate agent than Dan Quinn. He was thoroughly professional and went out of his way on several occasions to find us a home. He was polite friendly and knowleable and helpfull with my demanding requirements . I also found the website very good . Any the o ly one I visited that was completely up to date. I can honestly see Dan running his own branch of Atkinson McLeod in a very short time!
Please pass on my thanks to him. I will be recommending him to any friends that are looking to move
Eddie May

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A 5-star review by 'Kyle' 4/1/2012

Branch:

Unit6 Phase 3b South Quay Plaza Canary Wharf

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

Very efficient! found a number of great properties for me and when I had made my choice everything was handled smoothly and without any hassles. Antony and James really made the otherwse daunting task of moving a breeze.

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A 5-star review by 'garry janes' 24/12/2011

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? Yes

Simon Moss provided an excellent service throughout. We had quite a difficult sale and persevered until completion.
I would definitely recommend them.

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A 5-star review by 'Ilya' 22/12/2011

Branch:

Unit6 Phase 3b South Quay Plaza Canary Wharf

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

We were moving from abroad a week before Christmas and did not have the luxury of spending weeks to find a property to let. Antony Botha, a letting consultant with Atkinson Mcleod Canary Wharf/South Quay branch, was particularly helpful in finding a proper apartment for us and worked very professionally to speed up all the paperwork required for us to move in within a week.

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A 5-star review by 'Emma' 22/12/2011

Branch:

Unit6 Phase 3b South Quay Plaza Canary Wharf

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

This was my first time buying a home and I couldn't have felt more at ease with the customer service that was provided! Tom Higgs, my agent, made me feel like he was solely employed to help myself! Always a friendly smile, never failed to be on the end of the phone for advice and I wouldn't recommend anyone else to go to if you were searching for a property!!! i LOVE my beautiful new flat!

If your ever property hunting go to Atkinson Mcleod and search for Tom! He'll find you the perfect property and provide the best customer service during the process! Thanks Tom!

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A 1-star review by 'Karla' 17/12/2011

Branch:

31 Bedford Hill Balham

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? No

Atkinson McLeod, Balham are the worst estate agents we have ever dealt with. They rented a flat for us in Balham and the service we received was terrible. We had to write out own property description as their one was written by the guy that did not come to view the property and therefore did not reflect the actual look of the flat. They never call after viewings to give you an update, we had to call over and over again trying to find out what was going on, if they had any viewings arranged, what the feedback was etc. when they finally got a tenant, for 20% less rent than they quoted us we... (read more)

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A 5-star review by 'gabster' 16/12/2011

Branch:

Unit6 Phase 3b South Quay Plaza Canary Wharf

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

Had just relocated to London and on my first day of flat hunting I rang a handful of agents - after looking at some rental flats on Rightmove. Spoke to James Mitchell at the Canary Wharf office, and after advising the flat I called about was already gone - he suggested another just on the market at Nth Greenwich. Arranged a viewing the same afternoon - and I put in an offer after seeing it.

James was straightforward to deal with and kept me updated during the process - which took 7 working days from viewing to signing contracts. Any queries I had were dealt with and I would recommend the agency.

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A 5-star review by 'Martin' 13/12/2011

Branch:

Unit6 Phase 3b South Quay Plaza Canary Wharf

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? Yes

I am a prospective buyer of property in London, around the are of Canary Wharf and surrounding areas. For a while looking at other letting agents in the area, i was unsuccessful in finding any decent property within my price range, and also the staff in these other agencies where only concernd with making sales. I approached Atkinson Mcleod and told them everything i needed in a home/flat in London, i was greated and dealt with by Thomas Higgs of Atkinson Mcleod, he was very welcoming and charming. He first of all asked me exactly what I was looking for in my new property, and as I told him... (read more)

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A 5-star review by 'Mike Waller' 13/12/2011

Branch:

181-183 Kennington Lane

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

As a first time buyer, I was helpfully guided through the buying process in a none-pressurised manner. The team were warm and friendly from the initial meeting. They were first rate at communicating between myself, the vendor and the solicitors and kept me in the loop on a regular basis. They promptly responded to questions and returned phone and email messages. They made this stressful time much more calm and bearable. Thanks

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A 1-star review by 'MV' 12/12/2011

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? No

An open letter to atkinson mcleod.
I believe it’s now been three months in our fantastic flat, which for the most part has been wonderful.
The one thing, the one blot during this blissful part of mine and my partner’s lives, has been the fact that we haven’t had fobs... You know the security thing that allows us to gain entry to our home. I better clarify for you in case you don’t understand; it’s a little piece of plastic that is your responsibility to provide to all tenants. No, that’s probably not clear enough, it’s the little plastic bit that lives on the key ring... (read more)

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A 5-star review by 'Reviewer' 10/12/2011

Branch:

Unit6 Phase 3b South Quay Plaza Canary Wharf

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? Yes

Let's just say that during the time I was close to homeless, Antony of the Canary Wharf office was absolutely committed to finding me a suitable place. He was continually in touch via email and by telephone from the moment I first reached out to AM.
In a nutshell, well, my current boyfriend did not show as much concern as Antony Botha did when it came to finding a place I could call home. So it is one of two things: either I need a new boyfriend (which is getting rather apparent), or Antony deserves a promotion or some other kind of boost up the career ladder that will put as many smiles on his face as he did mine. His passion and dedication is none like I have ever seen anywhere. He manages an enviable balance between professionalism and humanity such that you feel both attended to as a (potential) client, and cared for as a person. He is remarkable.
Get him up that ladder AM, he deserves it.
'Nuff said.

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A 5-star review by 'Jeff_Star' 9/12/2011

Branch:

Unit6 Phase 3b South Quay Plaza Canary Wharf

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

Thomas Higgs at Atkinson Mcleod was a star, he found us a bunch of properties within our price range and criteria very quickly and we arranged viewing with him at once. Although the first two we looked at didnt have the 'wow' factor we were looking for he remained up beat and came back to us a few days later with a third option and he definately nailed that time. We love our new property and the whole process was very smooth. The agent handled all of the details and took us through the process expertly. We have the property for the next year but should we decide to move we will definately be using Atkinson Mcleod and Tom again. Full marks for this company.

Jeff

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A 5-star review by 'George' 8/12/2011

Branch:

Unit6 Phase 3b South Quay Plaza Canary Wharf

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

I was looking for a channel to send some feedback to the head agency. There is a big THANK YOU here for Anthony at the South Quay branch who demonstrated expert communication skills in dealing with a difficult customer like I can be, getting ahead of the other 7 or 8 agencies that I was talking to in parallel. Sometimes it takes a skill beyond training to handle the sheer diversity of psychological types that I'm sure that comes around as either tenant or landlord. And I think I know how this skill is this called: it's called "WISDOM" and it should be on Anthony's CV. Thanks again, this is the first time when I wasn't sorry to pay 1 week's commission to an agency !

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A 5-star review by 'Itsnearlychristmas' 8/12/2011

Branch:

181-183 Kennington Lane

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

I used Atkindon Mcleod to sell my property in Kennington. From start to finish Elizabeth had a very professional and proactive manor. Nothing was ever too much trouble for her or Simon and we were contacted at every stage. Whenever i tried to call Elizabeth, she would always answer the phone and if she was unavailable Simon would then take the call. If ever selling again in this area i would strongly suggest that this agent is used. They did not once hesitate at any questions I had and welcomed ideas. IF YOU ARE LOOKING FOR AN AGENT TO MARKET YOU HOSUE, I WOULD STRONGLY SUGGEST YOU USE ATKINSON MCLEOD.

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A 5-star review by 'Helen Walker' 6/12/2011

Branch:

31 Bedford Hill Balham

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

I finally found Atkinson Mcleod after a couple of weeks of frustration trying to get other agents to help me plan viewings ahead of my trip down to London on a particular day. I have moved from the North East to London for a new job and this was quite a daunting task as other agents were not particularly helpful or friendly or just did not call back when I left messages.

Dan Quinn and his colleague Nick at the Balham office were my light at the end of the tunnel. Professional in every way, helping find me another viewing when my original planned viewing went under offer the night before... (read more)

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A 5-star review by 'Nicola' 6/12/2011

Branch:

31 Bedford Hill Balham

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

Dan and Nick from the Balham Office were delightful to deal with, they were professional and knowledgeable at all times.
I would certainly recommend them. I had a really bad experience with another Agency and pulled both properties away from them, even though they said they'd let them. Dan and Nick were in a completely different league and were honest and straightforward at all times, which was totally refreshing, many thanks!

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A 5-star review by 'Thomas Sisters' 6/12/2011

Branch:

181-183 Kennington Lane

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

This was our first experience of selling a home, and compared to what I have heard from others, this was a very easy, honest, and enjoyable experience. We could probably have not asked for better! Both Elizabeth and Simon were fantastic representatives of the agency. They both went above and beyond the call of duty, and it really felt like they cared about our home as much as we did. They were both very easy to contact at any time, although we didn't really need to contact them as they would always update us. They always knew what was happening with all other parties involved (i.e. solicitors, local authority etc.), which I feel is a very important attribute. They very much held our hand through this challenging process and supported us whole-heartedly, being very easily approachable, but also supportive and empathic too. Our sale was completed in just under 3months, from the point of accepting the offer. Without a doubt, I would give them 5stars for customer service, and would highly recommend them.

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A 5-star review by 'Arnie' 2/12/2011

Services:
Lettings (Prospective customer)
Experience:

Would you use the agent again? Yes

I have been dealing with Nicholas Walters from the lettings department for a couple of months now and from the time I met him he has been professional,friendly and ultimately the most patient agent I have ever dealt with. With my "likes and dislikes" he has managed to keep smiling even when i mentioned that "even though I usually shower, I need an apartment with a full bath". I would definitely recommend him to anyone I know who is searching for rental accommodation.

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A 5-star review by 'Nassabeh' 1/12/2011

Branch:

135 Leman Street

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

Richard is very professional and efficient, and provided an excellent service

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Agent Details for Atkinson Mcleod

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Review Statistics for Atkinson Mcleod

Review Summary

Total Reviews:
310: Total Ratings:
314: First Review :
20/01/2008: Latest Review:
08/02/2012

Overall Review Performance

Recommend :
257: Disapprove :
57

Individual Services Review Performance

From Landlords	From Tenants	From Vendors	From Buyers

Recommend:40	Recommend:172	Recommend:6	Recommend:13
Disapprove:9	Disapprove:43	Disapprove:1	Disapprove:0

Surveys	Conveyancing	Lettings (Prospect)	Sales (Prospect)

Recommend:1	Recommend:0	Recommend:23	Recommend:2
Disapprove:0	Disapprove:0	Disapprove:3	Disapprove:1

They manage our building	They are our factor	They manage our estate

Recommend:0	Recommend:0	Recommend:0
Disapprove:0	Disapprove:0	Disapprove:0

Staff Members

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Agent Fees

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Complaints Procedure

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Atkinson Mcleod

Transparent Agent

Agent Information

Atkinson Mcleod

Offices / Branches

This Agent ranked 510 out of 9265 in the UK

Overall Customer Rating

Customer Reviews (Page 1 of 11) show me only reviews from.. Please select.. Landlords Tenants Buyers Sellers No's Yes's

A 5-star review by 'Simon Pope' 8/2/2012

A 4-star review by 'Jake Bidmead' 8/2/2012

A 5-star review by 'cbates01' 8/2/2012

A 5-star review by 'cbates01' 8/2/2012

A 5-star review by 'Jahanara Khan' 7/2/2012

A 5-star review by 'Daniel' 2/2/2012

A 5-star review by 'Nina' 1/2/2012

A 5-star review by 'Maxime' 1/2/2012

A 5-star review by 'Alice Bell' 30/1/2012

A 4-star review by 'Alexandra' 24/1/2012

A 4-star review by 'Marc23' 18/1/2012

A 5-star review by 'Eddie May' 12/1/2012

A 5-star review by 'Kyle' 4/1/2012

A 5-star review by 'garry janes' 24/12/2011

A 5-star review by 'Ilya' 22/12/2011

A 5-star review by 'Emma' 22/12/2011

A 1-star review by 'Karla' 17/12/2011

A 5-star review by 'gabster' 16/12/2011

A 5-star review by 'Martin' 13/12/2011

A 5-star review by 'Mike Waller' 13/12/2011

A 1-star review by 'MV' 12/12/2011

A 5-star review by 'Reviewer' 10/12/2011

A 5-star review by 'Jeff_Star' 9/12/2011

A 5-star review by 'George' 8/12/2011

A 5-star review by 'Itsnearlychristmas' 8/12/2011

A 5-star review by 'Helen Walker' 6/12/2011

A 5-star review by 'Nicola' 6/12/2011

A 5-star review by 'Thomas Sisters' 6/12/2011

A 5-star review by 'Arnie' 2/12/2011

A 5-star review by 'Nassabeh' 1/12/2011

Agent Details for Atkinson Mcleod

Review Statistics for Atkinson Mcleod

Staff Members

Agent Fees

Complaints Procedure

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Customer Reviews (Page 1 of 11)
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